226 comments found.
Hello, love the theme but need help changing a quirky element and quick css for another:
1. On the Blog, once you click into single blog post, the image header displays the blog title and the blog title itself appears above the post. I’d like to remove this redundancy and replace the blog title in the image header with “Category: (category name 1), (category name 2) , etc.”
Can you provide the custom css to achieve this?
2. Also on the Blog, I’d like to change the default blog title from
to . I presume there’s custom css for this, too?
Thank You!!!!!!!
Hi , Can you please get to our support . We can definitely help you. Thanks
Hi, this is the only request for Support I’ve made and will ever need. Can you please just supply the CSS code? This is a 5 minute fix and honestly isn’t worth the $41 for Support. Please and thank you!
Hi, Can you please email me to uxqodethemes@gmail.com ? It might be more than 5-minute fix but we will do it . Thanks
I have waited over 7 days for a response to a simple questions. This is not the way to conduct business.
Hi Sorry for delayed response. We are on vacation and will be back on this upcoming Monday. We appreciate your patience. Thanks
Having an issue editing the footer of my Dikka theme. When I click to edit the footer, the customizer does not load and I can not get to any area that would allow me to customize the footer.
I have contacted the developer and gotten very minimal support. It has been more than 3 weeks that I have been waiting for a solution. Our website was supposed to launch at the beginning of January. Here we are in mid-January waiting for an answer so that we can get our business underway.
We pay for tech support. Which means I am paying for someone to find an answer to my issues or at the very least keep me updated while they are trying to find an answer. I don’t understand why no one can get back to me in a timely manner on this issue.
At this point, it is costing my business hundreds of dollars for every day our site is not ready for public launch. I’m very disappointed and hope that someone will address this issue immediately.
Hi , We have replied the email . Thanks
Your support site has been down for 5 days. What is going on? Is there another way to get support?
Hi, I guess you went to wrong URL , the support site is uxqodethemes.ticksy.com . Thanks
Your support site has been down for 3 days. What is going on? Is there another way to get support?
Hi, I guess you went to wrong URL , the support site is uxqodethemes.ticksy.com . Thanks
Hello, Can this design be used in standard HTML 5 WebSite (i.e : without wordpress) ? Thank you.
Hi , Sorry but we don’t have HTML version . Thanks
warning. we notified the developer of a major problem 10 days ago. they have not succeeded in resolving the issues in that time.
upon update: The called constructor method for WP_Widget in SiteOrigin_Widget_Counters_Widget is deprecated since version 4.3.0! Please advise.
DO NOT PURCHASE THIS THEME. The theme has a security vulnerability in one of the required custom plugins and the author does not see fit to fix it. I installed the theme on a 1&1 wordpress server and it DOES NOT WORK. The author’s suggestion is that I need to try a different server, not fix the code error that is causing the problem.
I bought the theme installed it on wordpress, and imported the demo content, but the pages have no content. Can you help me?
I see this: http://ictlimburg.nl/v3/
Hello , We have replied you in our support system. Thanks
Deleted
Hi, we like your theme, we would like to know if it is compatible with WP 4.6 or when are you going to have an update to make it compatible. Thank you.
Hi , We are glad that you are interested to buy . Yes , this theme is compatible with WP 4.6 . Thank you
I am not able to raised a ticket and it is kept saying that the entered purchase code is not valid.
Hi , Please try at https://uxqodethemes.ticksy.com/ . Thanks
Hi . We have fixed the issue . That must work now. Sorry for the inconvenience caused. Thanks
Thank you very much. I have now posted the ticket with the issue I am facing. Awaiting for your response on the same.
Warning: is_readable(): open_basedir restriction in effect. File(E:\kunden\homepages\24\d348758918\www\isgwebsites\isg_main/wp-content/plugins/E:/kunden/homepages/24/d348758918/www/isgwebsites/isg_main/wp-content/themes/dikka-installable/inc/ReduxCore/languages/redux-framework-en_US.mo) is not within the allowed path(s): (e:\;d:\;C:\inetpub\wwwroot\) in E:\kunden\homepages\24\d348758918\www\isgwebsites\isg_main\wp-includes\l10n.php on line 556
Hey, I wanted to send a support question, but I cant. The online sheet says, that the purchase code doesn’t seem valid.
What can I do?
Regards
Hi , We are sorry for delayed reply as we are on vacation . This is something you need to talk with ThemeForest as we don’t have any control over these stuffs. Thank you
Hi. ok, I will do that. I further sent you a Mail with my questions.
Thank you and regards
Hello,
after imported the demo data appear to me below message in the footer Fatal error: Cannot use object of type stdClass as array in C:\xampp\htdocs\wp-themes\wp-content\plugins\merobuilder\so-widgets-bundle\base\siteorigin-widget.class.php on line 128
and the theme Became inconsistent
My purchase code isn’t working on your support system !!
Hi! Sometimes we get an OVER_QUERY_LIMIT on the page that has the Google Map. What can i do about that?
Hallo, since i can’t write in the Support Section i try it here (it says wrong License code) .. i just have a little question, is it possible to completely hide the sidebar for the whole page or any new page? because “Buddypress” dont look so good with the Sidebar and i want it stretched ^^
//im sorry for not using Reply, i saw it to late
it would be great if you could tell me why my purchase code isn’t working for support ^^
hi, I am not sure, may be you should check with themeforest . Thanks
Hey, i have a little question .. i bought the Template already, and i would like to use a Theme Style Sheet in Orange but in Combination with the “Transparation Dark” Menu Style .. Is it possible? If yes, how can i do that. Because if i want to change it, the Theme Style Sheet is always White in Combination with Menu Style: Transparent Dark!
Hi , The theme color and header style are not linked. You can choose in between the header styles in theme option panel. If you have any issue our support team can help you . https://uxqodethemes.ticksy.com/ Thanks
Hello,
I have checked the comments and found that the theme supports RTL for arabic content but I couldn’t find something in the documentation or in the settings to be able to mirror the website and use the arabic content.
Is there any advice that may help me?
Thanks.
Regards, Amr Noureldin
Hi Amr,
Our support team will be surely able to help you . Please reach them here. https://uxqodethemes.ticksy.com/ Thanks