217 comments found.
Hi, pre-sales question here. Are there different layout options for the header? For instance, could I have it so that navigation is to the right of the Logo, and get rid of the hours, address, and social links?
Hi, Thanks for your interest. Currently it is not possible.
Thanks
Hello, I have a problem with the icon the loader. He stay bloked in the middle of the website. Even if we have disable it in theme options. We have clear the cache. Thank you for fast answer.
Hi,
Thanks for your purchase 
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Steelthemes
I try submit but i have this message: “That purchase code doesn’t seem to be valid.”
Please select gardner WordPress Theme in Category – http://www.awesomescreenshot.com/image/1846245/8eb38bcbca4c655e34733c30c1f4025a and submit your ticket, Our developer will help you ASAP
Thanks
That’s what I did. But my license is not valid, you want me to share it here?
I thik is ok now.
Great
Our Support team will help you ASAP 
Thanks
Hi, I’m Fabio.
I bought the Gardener template – Gardening, Lawn and Landscaping WordPress Theme. And I’m having trouble setting up the maps in contact of a javascript error and I do not know how to resolve it.
Site: http: //dougslandscape.com/
bro,
We are giving support via forum. Please create ticket here -https://templatepath.ticksy.com/submit/ So that our team with reply you ASAP.
Thanks, Steelthemes
Hello,
For one of my recent websites I am using the Gardener theme. I created a page with the company’s realizations with the Project v02 visual composer add-on. This works fine but I would like to link to the project detail page if the image of a certain project was clicked. Until today I failed to find out how I could change this. I hope the support service can help me?
Link to the realizations page: http://37.252.123.22/~denpvl/realisaties/
Kind regards Alexander Pauwelyn
Hi bro,
We are giving support via forum. Please create ticket here -https://templatepath.ticksy.com/submit/ So that our team with reply you ASAP.
Thanks, Steelthemes
How can i translate the slugs services, projects, teams and testimonials?
Thanks.
Hi bro,
We are giving support via forum. Please create ticket here -https://templatepath.ticksy.com/submit/ So that our team with reply you ASAP.
Thanks, Steelthemes
Good Day,
I have an issue with one of my websites, how do I get in contact with support.
Kind Regards, Wilhelm
Hi bro,
We are giving support via forum. Please create ticket here -https://templatepath.ticksy.com/submit/ So that our team with reply you ASAP.
Thanks, Steelthemes
Hi there!
I just purchased the theme and the psd files aren’t in there. Could you please send them to me? becca@divadesign.ca – thank you!! 
Becca
Hi,
Mail sent 
Thanks
I am having trouble finding where to simply apply the [rev_slider alias=”sliders1”] tag for the Gardener WP theme to fit in the header of the index page. I do not want it in the body, or anywhere else.
Hi bro,
We are giving support via forum. Please create ticket here -https://templatepath.ticksy.com/submit/ So that our team with reply you ASAP.
Thanks, Steelthemes
Hello, this theme has a compatibility problem with the revolution slider. I tried to create a post based slider from the available templates and it gives this error:
Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution slider libraries, and make it not work. To fix it you can: 1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true. 2. Find the double jquery.js include and remove it.
After searching the net i figured that this is a compatibility error of the template with the revolution slider. Any way to fix it?? I also have posed a private ticket, still no answer.
Hi bro,
We are giving support via forum. Please create ticket here -https://templatepath.ticksy.com/submit/ So that our team with reply you ASAP.
Thanks, Steelthemes
Hi,
I changed the number withing the Button in the Menu, but when clicked upon I receive a different number, I can not seem to change this.
Would you please advise ?
Kind Regards, Wilhelm
Hi bro,
We are giving support via forum. Please create ticket here -https://templatepath.ticksy.com/submit/ So that our team with reply you ASAP.
Thanks, Steelthemes
Hello, i am facing a problem with google maps.On the contact page the google maps section doesn’t load and i have tried the page from many different Pcs and browsers. It doesn’t seem to be a javascript problem and the wordpress version is the 4.5
Hi bro,
We are giving support via forum. Please create ticket here -https://templatepath.ticksy.com/submit/ So that our team with reply you ASAP.
Thanks, Steelthemes
Hello, i just purchased your theme and i am trying to import the demo data. However, no matter how much time i have left browser loading (over 15 minutes) nothing happens. I also tried all possible ways via Wordpress importer, still the same. I have installed 4.4.2 WP version as shown in your documentation images, still the problem remains….
Hi,
Thanks for your purchase 
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Steelthemes
Problem solved
Hi there,
There is huge problem in your theme. First of all, when I want to change phone number, screen changed but when you click number your example number is starting. Now, when I change theme options, I am waiting Saving Now Saving Now Saving Now Saving Now after and after
Hi,
If u have any issues in our theme, please let us know
we are here to help you.
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Steelthemes
Hello, quick question, the site name is http://www.tamayolandscaping.com how can I make the pages that are not linked not to show up on google.
For example, I removed the blog and shop page from the site but they are coming up when someone googles “tamayolandscaping.com”
Hi,
Thanks for your purchase 
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Steelthemes
I really love this template. It very nice. I do need help and have opened a ticket. I look forward to hearing back from you soon. I am also having issues with dummy content installation. I have tried both the manual and automatic options. None of the pages install. I followed the documentation. Please respond as soon as you can so I can get this resolved. I appreciate your help!
Thanks for your valuable purchase
our developer will reply ASAP
I can not modify .
Please help 
Admin panel: polchimet.pl/wpadmin Login: xxx Hasło: xxx
Please help 
Hi,
Thanks for your purchase 
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Steelthemes
I am creating a site with your theme and love it. However, I have not been able to get the project galley to work correctly on the home page. The projects that I added do not link to the particular projects. All it does is magnify the feature image but not to all the info that was added. please advise.
Hi,
Thanks for your purchase 
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Steelthemes
Hello it does not allow me to submit a ticket. It says “whoops, something wrong… Sorry, that purchase code doesn’t seem to be valid.” and the thing is there is no field for me to enter a purchase code.
Hi,
Sorry for the inconvenience. Please add me in skype – mano.kien
Thanks
I’ve worked with over 50 themes in Themeforest and this is one of the most difficult to manage. I’m getting errors and the whole site is formatted inconstantly. This is real frustrating. I’d like to request a refund.
Hi Capisco,
Really Sorry for the inconvenience. 99 sales so far without any issue. Also, we got the most wanted competition prize. If you face any problem, please submit the ticket with details. We are here to help you.
Please submit your ticket here – https://templatepath.ticksy.com/submit/
We are waiting to help you.
Thanks
Hello, I have a problems with breadcrumb.. page names in the wrong order.. (if page have 3-4 nesting level).
If I have: Home – Sub1 – Sub2 – Sub3
The breadcrumbs show: Home – Sub2 – Sub1 – Sub3
Hi,
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Steelthemes
Dear Sir,
In gardener theme for wordpress, when SEO is activated, keywords, and description is repeated 2 times.
Meta tags are repeated 2 times.
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Steelthemes