326 comments found.
support RTL ?
Hi,
Unfortunately our theme doesn’t support the RTL.
Edge
Hello, I have the theme time ago and now the instagram doesn`t work. The thing is conects with another count of instagram, I try to change it but it’s not possible. Can you help me? Thank you
Hi,
Please send us an email to support@edge-themes.com together with your wp admin credentials so that we can check if the issue that you are having is theme related.
Edge
Hi,
I have been trying to import the data content all morning. It stuck at 90%. Can you let me know what i’m doing wrong? Thanks.
sorry demo content
Hi,
You are probably having this problem because of your server low resource settings. Please submit a private ticket to https://edge.ticksy.com/ together with your wp admin credentials and one of our support agents will inspect the issue closely and provide you with the solution.
Edge
i couldnt setup home page. plz help me
Hi,
If you have imported the theme demo content, just go to Settings/Reading and set the page that you want to use as you home there.
Edge
Hi, my developer implemented the theme on my website but he no longer is available. I can’t figure out how to change the settings so that any hyperlinked content will have a different color automatically. Now I have to manually change the color of all hyperlinked text.
Hi,
Please submit a ticket to https://edge.ticksy.com/ so that one of our support agents can help you with your problem as soon as possible.
Edge
I just tried to but it requires a purchase code. I don’t know what ours is What should I do?
Hi,
You need to submit a ticket from the Envato account from wich you have bought the theme and everything should be ok http://screencast.com/t/BaYJLWqk24V
Edge
Hi ! I’m interested by your theme, but would like to have more explanations about the advertisement banners, and cannot find it in your documentation. What are the image sizes supported ? Where can I place them ? Does it also support scripts or only images ? Thanks in advance for your answer.
Hi,
Thank you for taking interest in our theme!
All of the banners on our demo website are created as a single images that are linking to desired pages with the help of the single image shortcode. The limit for the image dimensions is the width of the container in which you would like to put your advertisement. You can also add the scripts with the Raw JS shortcode of the visual composer.
Edge
Is there also a possibility to place background ads ?
Hi,
You can only set the background image for the sections of the website but there is no option to link it anywhere.
Edge
Hi, great theme! can you please tell if the video post formats display the video icon? or can play youtube embedded videos as oppose of showing featured image? also is it possible to have video backgrounds? thanks in advance
Hi,
Thank you for taking interest in our theme!
The video posts are shown with there featured image, which you need to set inside the post backend. Also, the video background option can only be set as the part of the Revolution slider.
Edge
Hi,
You just need to use the images of the same proprotion for post featured images in order for you to get the correct layout.
Edge
we already use one size image, but it still pop up as a sqaure
can you help me out?
Hi,
Please submit a private ticket to https://edge.ticksy.com/ together with your wp admin credentials and the explanation of your issue so that one of our support agents can inspect this and provide you with the solution.
Edge
ticket sent
Hi,
You ticket has been responded to on https://edge.ticksy.com/ so please check for the answer there.
Edge
Hi, I can’t see the Post Grid element in Visual Composer. Screenshot: http://nimb.ws/QcHv2f Does Edge Themes remove it? Using MagazineVibe theme v 1.2.1
Hi,
We have disabled the mentioned Visual Composer elements with our because it may cause the conflict with some default theme templates, but instead of it you can use any of our Edge post blocks that we have created for this purpose.
Edge
Thanks for the response. Unfortunately the Edge post blocks aren’t very customizable. I would like to add a simple “read more” link under a post excerpt but none of these blocks seem to support that or am I perhaps overlooking something?
Hi,
There is no read more button, because by default, you can access the full post easily simply by clicking on either the post title or featured image.
Edge
Also, how do I edit the top black bar, need to remove the language options part.
Thanks
Hi,
You just need to remove the Text widget from the Top Bar right widget area inside the Appearance/Widgets inside your admin panel.
Edge
Hello, How can I change the footer credits? Thanks
Hi,
You just need to access Appearance/Widgets inside your wp admin panel and in designated Footer Widget areas you just need to change the content to your desired one.
Edge
great work btw.
Hi,
Thank you for your kind words! If you want to get the same layout like on our demo website, you just need to import the demo content without making any changes inside the WooCommerce/Settings. This option only refers to the situation when you want to set your custom image sizes before importing the content.
Edge
Presale Question: Are you able to add bbPress for this theme? This theme takes care of all my needs but that.
Hi,
We have not tested this plugin with our theme so we can’t tell you how it will behave with it. You could try implementing it to see if you will get the desired effect.
Edge
Yes but that does not answer my question. I have installed and your theme does not seem to be styling the forum at all.
Hello,
We will send your suggestion to our project manager, but, please, note that it is not in our to-list at the moment, since there is no big number of our customers who are looking for bbPress desgin. Thank you for understanding.
Edge
Hi, can i change the landing url for the breadcrumbs?
Hi,
Unfortunately there is no default option for you to do this. If you wan’t to achieve this you will need to do it on your own.
Edge
How can i update the fontawesome version? as i need the latest version of http://fontawesome.io/icon/instagram/ icon
Hi,
We will update the icons pack in the future theme updates.
If you want to do it your self, submit a ticket to https://edge.ticksy.com , and our support agents will provide you detail instruction for how to do it.
Edge
Hi, could you please let me know if you have experienced any problems in using apostrophes in the text in magazinvibe theme? In fact, the content of my blog is in french, so I am using apostrophes. They are OK on the front but they are shown as special characters in the source code. Thanks for your answer, oroz
Hello Oroz,
Could you please explain to us what exactly is wrong?
It’s totally normal that apostrophes from text are shown as special characters in source code.
We how checked this now, by adding some French text in the post content http://screencast.com/t/BXXG1p2Q5g3I
and this is how it’s rendered in the source code, no issues http://screencast.com/t/3VOTraNqQ2a3
Edge
Hi, thank you for your quick answer. E.g: I am speaking about this :
Meta description in wp backoffice => and look at the source code
I am looking forward to receiving your feedback, thanks in advance, oroz
One more note: source code checked in Chrome
Hi again,
Did you paste that text from some other text editor maybe? Could you try to re-write it again.
It’s a bit strange that some apostrophes are rendered fine, like the first one. Are the other two maybe different one from that?
Edge
Hi, thank you. It seems that I have an issue with my keyboard and your theme is OK. Thanks agains, oroz
No problem Oroz.
Greetings, Edge
Bug. No post are showing under the categories – it shows No posts were found. But there are posts for all the categories.
Lifestyle
ECONOMY
SPORT
NATURE
TECHNOLOGY
ARTS
REGIONAL
World News
Most Viewed
Sport NewsHi,
Please submit a private ticket to our support forum at https://edge.ticksy.com/ with link to your site and WP credentials included and our support agents will take closer look at this.
Edge
Hi there Edge-Themes…
Since a while the instagram feeds stopped working in the widgets. Have been trying to get it to work, but to no avail. This breaks my layout on the website and I would like to see this resolved. Hope to hear from you soon.
Thanks!
A reply and a fix would be nice! I also contacted you through your support/ticketsystem. Our website has been broken for months, it’s time to take care of this issue. I didn’t pay $60+ for a theme to have a broken website and to get no reply.
Hi,
Our support agent has responded to your ticket, so please continue conversation there and our agents will give their best to solve your issue.
Edge
Thanks for the reply! I will go to the ticket.
No problem, thanks for following up.
Hi, we are constructing a site here http://www.tammyorrtech.com/magazinevibe/
And we have some questions: 1 – How can we fix the horizontal spacing of our top menu? It’s jammed against the left edge of the screen.
2 – How can we fix the ‘no spacing’ problems throughout the homepage? (such as around the top slider, and the social media icons in the footer) It’s almost as if some CSS is missing? We’re using the child theme included with the theme.
3 – How do we fix the bizarre proportions of the Access Press social media buttons on the homepage?
4 – How can we set the appearance of our category pages to look like the demo ones? (Example: Our Columns page just has a ‘blogroll’ appearance instead of a proper layout http://www.tammyorrtech.com/magazinevibe/category/columns/)
5 – On the demo homepage, is that Revolution Slider or an Edge slider? Could you point us to the slider template to make ours look like that?
Thanks for your help!
Hi,
Please submit a ticket to https://edge.ticksy.com , with a link to your site and questions you have, and our support team will explain everything and provide all the help for your work in our theme.
Edge
Could you tell us how to add the social media follow buttons that appear on the demo homepage, about halfway down, under ‘Stay Connected’? (The demo has Facebook, Twitter, and Google+ ones.) Thank you.
Hi,
We have useds a free plugin called AccessPress Social Counter for this, once you install it you will have that widget available in Appearance > Widgets section, so you can add it in any widget area http://screencast.com/t/uqlQtBej0
Edge
