130 comments found.
I can’t figure out how to change the white and grey font color when it’s not a heading.
All support requests like this are handled via our support desk. Shoot us a ticket with a URL and your login information so I can take a look: http://support.xpeedstudio.com/submit-ticket/
Thanks!
I submitted one!
I submitted a ticket, and still haven’t received a response. I want to get the answer, and not just have the problem fixed for me via login. I say this, because I plan to purchase additional licenses for client work.
Hi
We have received your ticket but its not clear about this issue.
When you create new support ticket please provide enough details so Support can help you easily.
BTW our home page text are white always. https://puu.sh/sCv8U/ba506bd61a.png
Hi, when is the woocommerce functionality going to be implemented? I purchased this theme some time ago as I read that you would be adding this functionality in your next update. Great theme though 
Hi
Woocommerce will be added in Dec first week.
Thanks
Great News. Thanks!
Hi there, any updates on Woocommerce? I was hoping it would arrive in December per your previous comment. Thanks
Hi:
This feature is not yet scheduled for development. No one else has asked for it yet. We implement features based on the number of requests we get for them so right now there are other features we are focusing on our development plate that has many more requests. Once a few more users have requested this feature we’ll be able to get it done.
Hope you understand
Thanks very much!
Can you please tell me how to turn off the Page Header Image – I do not want it to show. Please tell how to hide it.
All support requests like this are handled via our support desk. Open support ticket with your url. so we can take a look: http://support.xpeedstudio.com/submit-ticket/
Thanks!
I’ve submitted two separate tickets for issues I am having with the theme. Please help thanks.
Do not worry. Your ticket will reply within 24 hours by our support team.
Thanks
There seem to be some errors in the current theme version. Please take a look at hooks.php:
1) When i was trying to change the default fonts in the theme settings i saw that the action “getleads_action_theme_process_google_fonts” has not been added added to the “fw_settings_form_saved”-hook because of a missing prefix.
2) After fixing it the function “getleads_fw_theme_get_remote_font” has not been called because of a missing prefix in the function call too.
All support requests like this are handled via our support desk. Open support ticket with your url. so we can take a look: http://support.xpeedstudio.com/submit-ticket/
Thanks!
is your Getleads Theme WPML compatible?
Hello
Yes our theme WPML compatible.
Let us know if you need more info.
Thanks
great thanx
How do I create multiple landing pages for the same WordPress installation?
Hi
Either use multi page style or us WPMU to make multiple landing page in one wordpress install.
Thanks
I am trying to build my own customized homepage layout by combining different sections from the pre designed homepage templates. How do I do that?
All support requests like this are handled via our support desk. Open support ticket with your url. so we can take a look: http://support.xpeedstudio.com/submit-ticket/
Thanks!
I’ve found a bug within the wordpress theme. I can’t use the mailchimp forms because they don’t contain an http method (POST needed) within the form opening tag. Because of this, most browsers are using GET request as default method for forms. That doesn’t work with mailchimp because their endpoint doesn’t support GET requests. POST as form method is need. After adding POST method using chrome inspector it works fine. Where can i set the form method to POST or when will you fix this bug? Best regards Screenshot: http://encircle360share.s3-eu-central-1.amazonaws.com/sbsru22PGh.png
Here another screenshot where you can see that the form method is missing: http://encircle360share.s3-eu-central-1.amazonaws.com/gE9bCoy1AW.png
Make sure you follow how to create action url
http://support.xpeedstudio.com/knowledgebase/how-to-get-a-mailchimp-form-action-url/
All support requests like this are handled via our support desk. Open support ticket with your url. so we can take a look: http://support.xpeedstudio.com/submit-ticket/
Thanks!
This WP theme has a page builder exactly as this html version (http://multifour.com/projects/select/multi-builder-5/index.html)?
NO this is different and advanced wordpress visual page builder.
Let us know if you need more help.
Thanks
Then, how works the unique sections feature?
Every section already built and adeed with templates part in our demo content.
We have video tutorial how easily install demo content to customise our theme on the fly
Can you please advise on the mobile responsiveness of the images shown in your demo, http://xpeedstudio.com/wp/getleadswp/demo18/ the images shown in the homepage title area (behind the contact form) and call to action sections lower down do not appear to scale on mobile or tablet (apple) devices, instead it displays at full size so only a small window of the image is shown on the mobile device. Try view the above link on an iphone and you will see this issue, on android it seems to scale?
All support requests like this are handled via our support desk. Open support ticket with your url. so we can take a look: http://support.xpeedstudio.com/submit-ticket/
Thanks!
Can I create my own home page design by mixing sections from different home page concept designs?
Hello
There are total 12 home page still prebuilt and fixed. but if you want custom then you can with our extra shortcode.
Thanks
hello, I installed the multipage version but when I edit any page and update them, they will automatically place a sidebar. How can I fix? thank you
Its look like page template showing default template. From the right side “Page template” select fullwidth template so it will open without side bar.
Thanks
Its a great theme. Very excited to get started, but Im having trouble installing the demo content. When I select one to install, it just hangs, then gives e this error:
Cannot create file: /nas/content/live/fswindows/wp-content/uploads/fw-backup/htaccess
If it is wp engine server. They some restriction to install demo content
Please try this way to install demo content https://youtube.com/watch?v=bb2dU59Mumw
Thanks
tried that and still having problem. Here is what WP Engine said: We use the default wp_ prefix but the import is updating that. It then continues to try to access it at wp_ but its changed the name by that point so it fails
Hello
Open support ticket in our support desk with your ftp and wp logib details.
http://support.xpeedstudio.comJust purchased. I’ve tried to submit a ticket after I registered however the system won’t take the ticket. I am having trouble with contact page not delivering to admin. Please advise?
http://status.envato.com/
I’ve just registered with your support forum but its not accepting tickets despite all the details being filled in.
http://status.envato.com/
Does this plugin accept all auto responder and manual responder?
I want to use my own autoresponder and not mailchimp.. is it possible?
This theme support only Mailchimp. If you have own auto responder it can be include by modify our code. If you cant you can hire our consult Team who can do this for you.
Thanks
I am guessing with the page builder one could custom build a page the way they want it. Video on the left, content on the right with submission form. Or all the demos is what you see is what you get?
Hello
Only home stytle is our fixed what you see in our demo.
But any others page you can change according to your need. like left with video right with form
Thanks
A couple pre-sales questions. First regarding the desktop view, would it be possible to have a phone displayed below or next to the logo as displayed in this mock up? http://prnt.sc/cd2910
Next question, would it also be possible to have that same site be displayed on a mobile phone so that phone number is displayed below the logo and configured to be click to call so that if clicked it would launch the phone dialer as seen here http://prnt.sc/cd299tI really do love your theme but I feel it’s very important to make it stupid easy especially on a mobile phone for the viewer to see the phone number and call you.
I forgot to mention that if these can be done, I will purchase.
Hello
Its possible but you have to modify our menu code. Or you can hire our Consult team to do this for you.
Thanks
Hi where can i change the blog title font, it appears to be times new roman and i want lato / arial. Thanks
All support requests like this are handled via our support desk. Open support ticket with your url. so we can take a look: http://support.xpeedstudio.com/submit-ticket/
Thanks!
