473 comments found.
Hi guys,
Is there a way to get a parallax effect on the front page slider?
Kind regards,
Luc
Hi there,
The slider is build with the Bootstrap carousel, unfortunately by default the carousel does not offer a parallax option.
If you want to have more options/settings for the slider we recommend the Revolution or Layer Slider. A good free alternative is Crelly Slider (https://wordpress.org/plugins/crelly-slider/).
If you have any questions feel free to ask.
Thanks guys, well actually I’m not using the slider, maybe I should make a full width row with a background image. Is there a way to do that with the parallax effect?
Hi,
You’re welcome.
Yes that’s possible with the page builder. If you add a row, edit the row, and set the row layout to full width (in the Layout panel). Then add your background image and set the background display to Parallax (in the Design panel).
Hello. Is there a way to remove the white angle in the header nav? Or replace it with our own background image?
Hi there,
In the Navigation panel of the theme customizer you can set the ‘Navigation Left Part Background Color’ to the main navigation color so the angle will remove. If you don’t see this setting in the panel please update the theme to the latest version.
Please note that your support time is expired (https://goo.gl/yNuQG0). If you need more help please extend it and we’re happy to help you.
Thank you.
Thanks! I missed that. How do I hide the bullets in between each nav?
You’re welcome.
This requires some custom CSS.
According to ThemeForest your support has expired. If you need more support you’ll have to buy a support license that can be purchases here: https://themeforest.net/item/the-landscaper-lawn-landscaping-wp-theme/13460357
Unfortunately these rules are set by ThemeForest (on September 1st, 2015) and we as authors, has to follow them to respect the Envato policy and customers who purchased the extended support license.
Thank you for your understanding.
You helped me add the contact form on this site: https://goo.gl/iM8641
Could you help me to do it on another theme using slider revolution?
Hi there,
Unfortunately we see that your support time is expired. If you need more support please extend your support time and we’re happy to help you with it (if the ‘other theme’ is a theme developed by us).
You can read more about item support here: https://goo.gl/BIjwMR
I’d like to know if you can help me do it on another theme that uses slider revolution. Can you answer that question before I pay for another support ?
Hi,
We can help you with is if the theme is build by us. If it is another theme from this marketplace created by another author we can’t provide any support for it, I’m sorry.
Hi, on the blog page I would like to hide the option to leave a comment. I’d also like to remove the ‘number of comments’ from below the blog image. Is this possible from the theme options?
Hi there,
If you want to remove the entire comment section from the blog post page you can use the following CSS line:
.comments-area { display: none; }
Please add the CSS via Appearance > Customize > Theme Options > Custom
If you have any questions please refer them to our support desk at http://qreativethemes.ticksy.com
Thank you.
Hi there, the ‘top heading’ and ‘heading’ text in the carousel isn’t very visible once you upload an image – I’ve tried changing the text colour and image, but it still isn’t very clear. Is there a way to add a coloured block background behind the text? thank you
Hi there,
This is possible with some CSS. Please refer this to our support desk at http://qreativethemes.ticksy.com and support will help you.
Thank you.
Awesome support. ticket answered quickly! Thank you!!
You’re welcome 
Howdy! Just have a problem with the “QT: Featured Page” block in VC.. It’s not pulling the excerpt from the page I’ve selected, just shows ”...”. tried using your Ticksy page (502 error), but it looks like it’s down. Know how to fix the no exerpt problem? I’ve added an excerpt to the page and even tried re adding the Featured Page block. Cheers
Hi there,
Ticksy has some (hosting) issues indeed. Hope it will be fixed very soon.
Can you try to add some more text in the excerpt? I think the length of the excerpt is exactly the length when it’s truncated (180 characters).
If you have any questions please let me know.
That worked! Well there you go.. I duplicated my excerpt text, then saved.. then removed the duplicate text, saved again and the excerpt started coming through again. Thanks 
Great! Good to hear it is working again. You’re welcome 
Though you might like to see what I did with your theme: http://applejackpumpkinpatch.com
Hi!
That’s amazing. It’s really great to see when the theme is used for a different purpose than landscaping. You did a great job there! Thank you for sharing 
Hi, great theme! Please can you advise on how to change the colour of the main ‘Heading’ text on the carousel? I’ve tried the following code in custom css but without success. .jumbotron.carousel .carousel-heading { color: #red; }
Hi there,
Thank you for the compliment!
You can use the following CSS line for that: .jumbotron.carousel .carousel-text h1 { color: red; }
Hi
When I use the call to action banner, with an image as background, it doesn’t cover the full width of the page. Any solution?
Thanks in advance.
Hi there,
I answered your question on our support desk 
But for a reference for others; Please add the background image to the row settings, instead of the widget to make it full width.
How can I use Tabs in the theme, unable to find the shortcode?
I used this one, but not working.
[tabs]
content[/tab]
content - 2[/tab]
[/tabs]
Please do reply on urgent basis.
Hi there,
By default there is no tabs shortcode included. We recommend this: https://wordpress.org/plugins/tabby-responsive-tabs/ in case you need tabs.
If you have any questions please let me know.
Hello QreativeThemes!! First i wanna say this theme is amazing!! Congratulations!! I have some questions about gallery: How can i change the color of button “view gallery” and translate on Porject Galleries at Home Deafault? And have any other style of gallery or only imgs 850×450px, like mansory gallery?
Hi there,
Thank you for the compliment!
Please refer these questions to our support desk at http://qreativethemes.ticksy.com and support will help you. Thank you!
I built this this site before my support expired but I just noticed these: https://goo.gl/LuN0l6
They are errors with the theme. Please assist.
If the excerpt field is empty of the specific page you’re featuring the content from the page builder will be displayed, that’s why the ‘Click to Call’ is displayed.
For the not correct content, that’s still the excerpt text of Tree Planing page. Please see this article for more info about the except text field: https://qreativethemes.ticksy.com/article/5872/
Thank you.
You’re welcome 
I just updated the theme from 1.0.8 to 1.2.2 and it hosed the site. Specifically, the logo disappeared in the header, the header colors changed, it put the site tagline over the top of the header, and messed up the footer. Here’s a screenshot: https://www.dropbox.com/s/eafrox6ysvc2tck/Screen%20Shot%202016-08-16%20at%203.25.30%20PM.png?dl=0 ... help please?
Never mind I figured out the problem, thank you!
That’s good to hear! What was the issue? 
I had two theme folders in there and needed to delete the old one. Was afraid to overwrite.
Hi, just wanted to see if your most recent theme download is compatible with Wordpress 4.6? If not, when do you anticipate releasing a theme update? Thank you!
Hi there,
The recent theme download is compatible with WordPress 4.6 
Is this intended: Transffering the site from the development server to the live server results in the content not transferring.
It as taking me over 6 months to build this site and the support has expired. I don’t not plan on buying a new support in order to build one site.
Please, I need your assistance.
Screenshot: http://quick.as/n2odUyewX
Hi there,
The easiest solution is to install the ‘Duplicator’ plugin on your development WordPress install. It will create a copy of the current WordPress and theme install.
After installing the plugin you can create and download the package and a install file. Then upload the package and instal file on your live server and run the install file via www.yourdomain.com/installer.php
Hi ! I can’t find the way to display the sidebar on single post page (it works on main blog page). Do you have a idea what it might be ?
Thank you !
Hi there
Please refer this issue to our support desk at http://qreativethemes.ticksy.com and support will take a look.
Thank you.
On the section on front page of the demo that says “Are you tired of spending hours mowing your lawn every weekend? Take back your free time by having us take care of your garden”. How do you get it so span the whole page? I’m setting the background of that module to an image but I get padding unlike the demo. Thanks.
Hi there,
The page builder padding will add it around the element. If you leave the padding field empty and add this via: Edit Row > Click Appearance Panel > CSS field
padding-top: 30px; padding-bottom: 30px;
The text will span the whole page.
How do I import the sample pictures along with the sample data etc, so that the site looks just like the demo site?
Hi there,
You can import the demo data if you follow step 1.4 + 1.5. Only the pictures we used in the theme demo does not come with the theme, due copyrights. Via this article: https://qreativethemes.ticksy.com/article/7458/ you can buy the images
First would like to say this theme is pretty good, I look forward to more from you. It’s been hard to find new themes that have a unique side and are well coded and pay attention to the details.
I’m having a hard time with my logo for this project, as it is square. Your logo area is very tiny. Is there a way to play with the size of that area and not break things? Link below to the test project.
http://applejackpumpkinpatch.com/testsite/Hi there,
Thank you very much for the compliment!
That’s possible with some custom CSS.We can help you with that if you refer it to our support desk at http://qreativethemes.ticksy.com
If possible could you provide the desired height of the logo in the ticket, our support will provide some CSS for it.
Thank you.
There are three menu types Primary, Services, and Footer. When I create a new menu and designate it to the services menu, it doesn’t appear anywhere. Am I missing something?
Hi there,
The services menu isn’t hardcoded in to the theme. We used it as a reference for adding your service links which can be displayed with the ‘Custom Menu’ widget in the page sidebar via Appearance > Widgets
If you have any questions please refer them to our support desk at http://qreativethemes.ticksy.com
Thank you.