2897 comments found.
Hi, My support is expired but I need help pls. My contact form is not working, I am using the advanced form and not getting any mail. I tried to open ticket but as my support expired I have not been able to. I also followed the guide step by step but still unable to receive the email from website
Check STEP2, try to inform those and try again.
You can also set $debug = 1; to see the error message after the authentication SMTP mode is enabled.
If the problem persists, please open a ticket in our Support Center – http://okler.net/open-a-ticket/
Kind Regards,
Jonas
Hi; Before everything I’m happy for buying this amazing template.
But I have a problem in Medical demo in low resolutions. When I open up the HTML file of Medical demo in Chrome in my PC and then click on “inspect” button, and try to check the view of that demo in Mobile view with “Toggle device toolbar” the “Opening hours” doesn’t open when I click on its arrow.
What can I do?
Hello, thanks for letting me know about that issue, it’s a problem with z-index in the CSS, to fix that please add this:
(css/custom.css)
.medical-schedules .box-three:hover {
z-index: 10;
}
It will be fixed in the next version.
If you have any questions, please open a ticket in our Support Center – http://okler.net/open-a-ticket/
Kind Regards,
Jonas
Hi there,
This is going to seem like an odd question but I am looking for a theme and was interested in Porto HTML5 version. I have one big problem that I need to address before buying though. Many of my customers are pretty computer illiterate and when they view my website on a mobile phone they just don’t understand or get the concept of a “hamburger” menu that needs to be clicked to get the menu items for nav. Is there an option to make the menus always appear in full or at least some sort of animated arrow with the word “menu” that can be turned on so they can see that they have to click on the hamburger to get the navigation. To us technical and younger people its second nature but to old folk it is not.
Thanks Paul
Hello, thanks for the interest in our template.
You can easily add the word “Menu” within the hamburger icon, it’s pretty easy to do.
If you decide to purchase the template and need help, just let us know.
Kind Regards,
Jonas
OK will do. thanks.
does is support hebrew text? i want a full website in rtl do you have a sample that it works with this theme?
Hello, thanks for the interest in our template.
You can check the RTL version in this link: http://preview.oklerthemes.com/porto/rtl/Regarding hebrew text, you can use the extended charset (Google Fonts) if needed.
Let me know if you have any questions.
Kind Regards,
Jonas
Hello!
I was just curious, how do you activate the skin/color selector?
Hello,
You can generate a custom skin file, please take a look at this topic: http://www.okler.net/forums/topic/how-to-use-a-skin/
To enable the style switcher, if needed, please check this: http://www.okler.net/forums/topic/how-to-enable-activate-the-style-switcher-skin-generator/Kind Regards,
Jonas
Thank you!
Hello,
is it possible to make header sticky only on mobile devices? I do not want it to be sticky on large screens (laptop, desktop monitor etc
Hello, you can check the resolution with this script:
(js/custom.js)
if ($(window).width() > 992) {
theme.StickyHeader.initialize = function() {};
}
If you have any questions, please open a ticket in our Support Center – http://okler.net/open-a-ticket/
Kind Regards,
Jonas
Thank you so much… exellent theme, exellent support!
All the best, Dusan
What is going on with TF? :/
Check out this theme and compare it to Porto… (also JS files)
https://themeforest.net/item/argentus-responsive-html5-css3-template/18102675?s_rank=28Hi,
That template is a copy of Porto!!! – (Design and Code), a few other authors have already warned me about that theme and I have already contacted Envato.
Thanks for the message.
Kind Regards,
Jonas
Hello i wonder if you can help me to make site redesing using porto?
Hello, thank you for your contact, unfortunately we do not offer custom work at this time. I’m sorry about that.
Kind Regards,
Jonas
I want to do a left menu like the one visible on left in Porto Demo 19 homepage ( http://www.newsmartwave.net/magento/porto/index.php/demo19_en ). I think it is possible with “OnePage Category tab” in category backend page, but I can’t find anywhere information for to do it. How can I do it?
Hello, thanks for your purchase, please note this is the HTML version, if you need help with the Magento version please post that question on: http://themeforest.net/item/porto-ultimate-responsive-magento-theme/9725864/support
Best Regards,
Jonas
Hi, I download your new update but it’s different theme. Could you please guide me how can I download this theme? Thanks
OH, Sorry I find it 
Hi,
Let me know if there is anything else I can help you with.
Kind Regards,
Jonas
Lightbox doesn’t work in the version I’ve just downloaded. I’m trying to load a Vimeo video but the lightbox opens and no video appears. I’ve tried your demo at shortcodes-lightboxes.html and that doesn’t work either?
Hello, I just tried to access that page and the video worked well here: See screenshot: http://my.jetscreenshot.com/19020/20161018-b5uk-93kb.jpg
Are you sure it’s not related to a browser addon or something like that?
If possible please send me more details.
If you have any questions, please open a ticket in our Support Center – http://okler.net/open-a-ticket/
Kind Regards,
Jonas
I expected it to work locally like colorbox. I’ve tried using a MAMP server environment and it’s fine. Thanks.
Do we get all types of templates (hotel, construction, restaurants, lawfirm etc) while we go for Porto – Responsive HTML5 Template regular license for $17
Hello, thanks for the interest in our template. Sure, you get everything as shown in the preview site. (except the images, the images are not included)
Let me know if you have any questions.
Kind Regards,
Jonas
Hi Team,
When I am adding the video to my one-page theme, the video is not looping automatically for some reason. When I checked the same on the online preview using the below link, I notice the similar behavior. The video is just stopping after playing once.
http://preview.oklerthemes.com/porto/4.9.2/index-classic-video.htmlCan you please check on this?
Thank you.
Hello, sure, you just need to change the nextslideatend attribute to false, so the video will be added like this:
<div class="rs-background-video-layer" data-forcerewind="on" data-volume="mute" data-videowidth="100%" data-videoheight="100%" data-videomp4="video/landing.mp4" data-videopreload="preload" data-videoloop="loop" data-forcecover="1" data-aspectratio="16:9" data-autoplay="true" data-autoplayonlyfirsttime="false" data-nextslideatend="false" />
If you have any questions, please open a ticket in our Support Center – http://okler.net/open-a-ticket/
Kind Regards,
Jonas
Am I allowed to remove the “Pato template” image in the footer to the left of the copyright marker?
Hello, thanks for your purchase. Sure, you can remove that and customize the template the way you want.
Let me know if you have any questions.
Kind Regards,
Jonas
I bought this theme and the layout is not working in Internet Explorer 8 and 9.0. Even your demo is not working.
Hello, thanks for your purchase.
Please note that Porto is not compatible with IE8.
Regarding IE9, if you find any problem please open a ticket in our Support Center and send us the details about the errors you are getting so we can check. – http://okler.net/open-a-ticket/
Kind Regards,
Jonas
Hello:
Great template, I would like to buy it.
Are the entry forms (contact us) fully functional?
Especially the one is on the corporate – version 2 home page at the main banner.
Thanks!
Hello, sure, all contact forms are functional (with PHP script).
Let me know if you have any questions.
Kind Regards,
Jonas
Great!
Just one more question:
Is this template optimized by PageSpeed Insights?
Thanks!
Hello, yes, the template is optimized, but there are a few things you must do when you finish the website, such as minimize/compress the styles and script and also remove the plugins that you don’t want to use. We have a topic in our forum about that: http://www.okler.net/forums/topic/minify-php-how-to-combine-minify-and-cache-javascript-and-css-files-on-demand/
Let me know if you have any questions.
Kind Regards,
Jonas
Great!, Thank you, I am going to buy it.
The google map does not load correctly. It appears just 1 second when opening the web, and dissapears and an error appears
Hello, we just replied to the ticket you created about that in our website.
Kind Regards,
Jonas
The folder “revolution” does not come in the HTML folder. And you say this in the documentation in order to make the slider work, we have to upload this folder and its subfolders to the server. Also, in the code, you refer to the revolution folder…, so there is no way it will work without this missing folder. Help fast please! isabel-padel@hotmail.com Thanks!
Hello, thanks for your purchase.
The Revolution Slider folder can be found on \HTML\vendor\rs-plugin
Let me know if you need further assistance.
Kind Regards,
Jonas
Perfect. Solved!
Hi Team,
I have the below three queries:
1) In the single page template, when I click home, how do I scroll all the way up to the top? Currently, its scrolling to about 90% . I guess its not scrolling fully up because header is present. Please suggest on this.
2) How do I change the font-size of the text in the revolution slider?
3) Is it possible to bring the home-intro strip in the same page as the home page by reducing the height of the sliders?
Hello,
1) You can do this: – See screenshot: http://www.okler.net/ss/20161009-ee7-141kb.jpg
2) The easiest way is to change it on inline style of each caption:
<div class="tp-caption main-label" data-x="center" data-hoffset="0" data-y="center" data-voffset="-45" data-start="1500" data-whitespace="nowrap" data-transform_in="y:[100%];s:500;" data-transform_out="opacity:0;s:500;" style="z-index: 5; font-size: 30px;" data-mask_in="x:0px;y:0px;">WEB DESIGN?</div>
3) The home-intro section is separated from the slider element, you can use it anywhere you want:
<div class="home-intro" id="home-intro">
<div class="container">
<div class="row">
<div class="col-md-8">
<p>
The fastest way to grow your business with the leader in <em>Technology</em>
<span>Check out our options and features included.</span>
</p>
</div>
<div class="col-md-4">
<div class="get-started">
<a href="#" class="btn btn-lg btn-primary">Get Started Now!</a>
<div class="learn-more">or <a href="index.html">learn more.</a></div>
</div>
</div>
</div>
</div>
</div>
If you have any questions, please open a ticket in our Support Center – http://okler.net/open-a-ticket/
Kind Regards,
Jonas
Thank you for the prompt reply. Kudos!
Hi Team,
In the one page theme, I want to reduce the white space on top. I want to make the logo and the heading links appear on a striaght line and the height to be around 70 px. Having said that, I also want to keep the header sticky.
Please suggest the changes I need to make in order to achieve this.
Please ignore this request, I was able to achieve this using “header-narrow”
