503 comments found.
Hi.. I have opened a ticket regarding the broken contact form.. Could you check please. Thanks.
Hi
Our landing page form is not broken, Form php code modified incorrectly.
Reply sent on your ticket please check.
Thanks
Can you add a function to clone pages? 
Hi
We will add these feature very soon in our builder
Thanks
Is it possible to turn off the popup when the form was sended? I mean, just redirect to succcess page without popup.
Yes, It is possible by modifying code little.
When you add a function to clone pages?
Hi
Specific timeframe is not possible to mention but we will try to add it as soon as possible.
Thanks
Can I install this script and give free access to customers? Is there Russian language?
Hi
No, Unfortunately Builder is not for public use it is just add-on with landing page item package to customize landing page content quickly.
Thanks
Buying a full license I will be able to sell access to the constructor of other people?
I can open a commercial service based on a full license?
Unfortunately, It is not permissible with any license to sharing builder.
Any token that is created in firefox and chrome it is impossible to copy in the activation form of the script. The only browser with which to complete aktivaciju is Internet Explorer. Why is it so – is not clear… Your technical support can procrastinate the issue till 3 days! Three days to circle the earth 2 times, and then answer need to wait so much! I that, there are quite unhappy!
Hi
We apologies for inconvenience. We are not working on weekend. All reply sent on your ticket please check.
Thanks
Specify any information that support a weekend. Thanks )
Hi
We mention support information on our profile. We will add it everywhere now onward.
https://themeforest.net/user/r_genesisThanks
Activated the script on the same computer. After activation, he is just there and works. If we go from any other computer, the script asks for activation )) I find it funny , don’t you ? As normal and forever to activate? Why activation flies when she wants? And there is the question of how to transfer the activation from one domain to any other?
Hi
Page builder is just add-on which is included with our landing page item package to quickly customize landing page content. Main item is landing pages not builder. Many of user illegally uploaded our earlier version builder publicly so we restrict user with client side token code verification. Regular license will allow you to use landing page on single domain.
Thanks
So the license is used on one domain!! With each new entry in the Builder is again the token request license http://aa.hosty.ru/builder/index.php!!! The activator is not working correctly in firefox and chrome!
Hi
You can run builder using your older token as well, But you needs to purchase license for each domain to using landing pages.
You can read license information from below URL https://themeforest.net/licenses/standardThanks
Where do i put my mailchimp info? Your help instructions are not very clear at all…this is what is in the code:
/* MAILCHIMP
++++++++++++++++++++++++++++*/
elseif ($STORE_MODE == "mailchimp") {$MailChimp = new \Drewm\MailChimp($MC_API_KEY);
$result = $MailChimp->call('lists/subscribe', array(
'id' => $MC_LIST_ID,
'email' => array('email'=>$email),
'merge_vars' => array('FNAME'=>$firstname),
'double_optin' => false,
'update_existing' => true,
'replace_interests' => false,
'send_welcome' => true,
));But there is nowhere to put the list id or api key. Please help!
Hi
You needs to set mail chimp info in config.php file
For more information you can find article on below URL.
http://help.rgenesis.com/knowledge-base/email-marketing-service-integrations/Thanks
When users log in not possible to enter a captcha code. It is simply not visible in the input field – https://s.mail.ru/4ySj/PHXkQdnCp and the system reports that the code has been entered incorrectly. Correct it. It is impossible to register in any of the browsers
Hi
Our system working fine without any issue not sure why you are facing issue. Alternativaly you can also drop us mail from our profile contact form or item support tab as well.
Thanks
During registration the user enter the captcha happens sleuyuschee – https://s.mail.ru/7674/XimUUDhYs . I see no input at all (hopefully, in the screenshot you can see the cursor after entering my captcha). Well, the script does not register the user after this captcha. In any browser like enter captcha
Your system let me in after the 25th of a captcha. But when you add ticket to get this – https://s.mail.ru/Ko6U/oZJR56fS2
Is there also a comparison chart block, please? I need to compare my product with three competitors using a comparison table or something similar. Is it possible with your RGen script, please?
Hi
Unfortunately, This feature is not available in rgen landing pages currently but will add your request in our enhancement list and include it in future version of our item.
Thanks
How does worked your tech support? Should I register on http://support.r-genesis.com/login/ ?
Answers should I look for?
Hi
You can register and submit ticket if you are facing any issue with our item.
Thanks
Where can I see documentation ? The current link goes to this section https://themeforest.net/attributes/documentation/well%20documented . In this section there is no documentation
Hi
Thank you for interest in our item. You can find documentation from below URLs.
http://landingpages.rgenesis.com/help/ http://help.rgenesis.com/article-categories/r-gen-landing-pages/Thanks
Bought. How the technical support works? Do I need to install along with the Bilder folder “Extra” , folder “landing page” and the folder “restore-demos” ? If you put the Builder without the data folder, will the ability to edit the current landing pages and adding and correcting extended pages (extra) ?
Answers should I look for?
Hi
Please find your answer below
1)
Bought. How the technical support works?
+++++++
You can refer our help documentation in order to use item.
Below are URL of help documentation.
You can contact us if you are facing any issue with our item.
2)
Do I need to install along with the Bilder folder “Extra” , folder “landing page” and the folder “restore-demos” ?
+++++++
Extra folder include extra pages which you can copy to your landing page folder.
We also included extra folder section in builder as well to create about us, contact us pages very easily.
Landing page folder include HTML ready to use landing pages it just require to set your own content in html file.
Restore demo folder include demo data files which you can import in builder and quickly load demo landing pages in builder to edit.
3)
If you put the Builder without the data folder, will the ability to edit the current landing pages and adding and correcting extended pages (extra) ?
+++++++
As we mention that extra page section already included in builder you can easily create extra pages from builder itself.
Thanks
Thanks
What are the requirements for hosting or server to work “RGen landing page with page Builder” ?
You can find builder requirement from below URL
http://help.rgenesis.com/knowledge-base/installation/Thank you
What is included in the delivery package “RGen Landing Page with Page Builder” ?
Builder included ready to use HTML landing pages and builder to generate landing pages
Thank you
The demo version, which presented you the relevant latest version of the editor 2.0? I don’t see some options, if so. I see no options relating to, for example with icons….
Hi
You can find change log at below item page
Version 2.07 – Released – 30 Sep, 2016
https://themeforest.net/item/rgen-landing-page-with-page-builder/13244840Thanks
With log, all clear. That is, in the demo presented an earlier version of the Builder?
Yes, Our builder demo is not most recent version of builder.
Thank you
Is it possible to use your builder to create html and then use that html inside Wordpress post/product? Will this bring any conflicts with Flatsome theme and Visual Composer styles?
Hi
Unfortunately it is not possible to use only HTML on wordpress it also require all js and css files as well os it is not possible to use with any wordpress theme.
Thanks
Ofcourse, i can copy all the resources (js, css, images) and upload it to wp-content folder and add the links to the head part. In case it should work right? My question is regarding the conflicts.. that means the global styles that your html uses and some common style names like btn etc without any specific prefix to the css classes.
Hi
Not sure about compatibility with other themes but we used general names in our CSS that might surely conflict with theme.
Thanks
I want to use the creator of sites from a PC without internet, but do not let me activate it. I can send by mail a creator of sites that do not ask me the code please.
Hi
Unfortunately, It is not possible to run builder without internet.
Thanks
Hi..I want to buy the Rgen but i need to know if the Instagrams module is working. Thanks
Hi
Thank you for interest in our landing page item. Unfortunately instagram module not available in our landing page item.
Thanks
Hey.. I am using 26-construction1 pre-built landing page.. I can get the bottom subscribe field working via text file method.. I am not able to get the form on the top working, Where do I insert my email ID? Also in the top form, how do I remove the message field and make the Phone field optional? Thanks.
Hi
Could you please submit ticket on our support area (http://support.r-genesis.com/) with your URL and FTP access to check your issue.
Thanks
@Chrisbrns https://zapodaj.net/images/844d48b685a9f.png same?
License “Oops” error when activating builder. :/
Hi
Reply sent on your URL please check
Thanks
I have a licence, copy the generated key, and always have this: https://zapodaj.net/images/844d48b685a9f.png
I have on localhost last time all work good 
I do need item suport, I need suport your “licensing” system…....
Hi
Please click on link below token code input area and generate your builder token code using your purchase code. Also please make sure cURL module enable on your server.
Thanks
Now work. If someone use ubuntu on laptop, must do in termina:
sudo apt-get install php5-curl
and
sudo service apache2 restart
