19 comments found.
Hi, problem on the mobile version menu: if I click on the menu icon, the menu opens and if I click again on the menu icon, the menu closes and the site is blocked. Error occurs only on real phone (not on mobile desktop simulation). Ivan
Hello Ivan,
Thank you for choosing our theme!
To investigate your issue additional information is required. Please provide your website details in the support ticket at https://themerex.net/support/ to get qualified help. Our Tech Support team will assist you as soon as possible.
Thank you!
I try to open ticket but it returns this warning: ‘The validation server did not recognize the purchase key or return an empty response. Try again later. If you feel you received this message by mistake, check this guide: https://themerex.net/wp/purchase-code/'
Please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
Regards.
I’m thinking of getting this theme, just wondering if you plan on updating it soon?
Hello,
Thank you for your interest in our theme!
This is HTML version. To buy Invetex WordPress theme, please follow the link – https://themeforest.net/item/invetex-business-consulting-investments/17107813
Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard. Thus, there is no need for frequent updates. Please review this guide: http://invetex.themerex.net/doc/#theme_update
Currently, we are planning a new release of the WP theme. But the testing process will take some time. The template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.
Regards.
Support
Themerex Portfolio
Website
I am happy to purchase the template I wanted. I downloaded it, and I’m very satisfied. Can I get the images I saw in the live preview?
Hello,
Thank you for choosing our theme!
All the images on the demo are copyrighted to their respective owners and used for demonstration purposes only. We do not package them with the theme. However, we include their blurred/watermarked versions in the demo data import.
But you can request the image IDs/references by contacting our support department. Our team will send you the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/
Regards.
Amazing Work. How do I activate the contact form? I need to receive the messages in my personal email. What part of the code should I edit?. Thank you
Hello,
Thank you for choosing our theme!
Your email address should be specified in the sendmail.php file – http://prntscr.com/pvxoqe
In case you get any questions/issues, please submit a ticket at https://themerex.ticksy.com/ – our Tech support will provide you with further assistance.
Regards.
is these theme have RTL ? if not could you do it ? and how many day it will take .
Hello,
This HTML version of Invetex theme does not have the RTL version by default.
Please submit the ticket at https://themerex.ticksy.com/ into ‘_Request a Paid Customization’ category for more info.
Best Regards,
Hi, how can I disconnect from the input field validation? I want to use my own validation method and my own submission method.
Dear Customer, Please check the reply to your ticket #1322442. Kind regards.
Is this template mobile optimized?
Dear Customer, Thank you for your interest in our theme! The theme is fully responsive. Feel free to check the live demo http://invetex.themerex.net/ via mobile device. Kind regards
Great looking theme! Are the graphics included with purchase? thx
Dear swordfish05, Thank you! All clipart images included in this theme are the copyrighted to their respective owners and are not available for download with this theme. Clipart images can not be used without express permission from the owner and/or need to be purchased separately. Kind regards
hello sir, In one page only 9 items show.. How to remove limit for 9 instead of others.
Dear Customer,
Thank you for your question!
Could you please submit the support ticket https://themerex.ticksy.com/ specifying which page exactly you are referring to so that we can investigate the issue closer.
Best Regards,
Hi, Nice Theme. I plan to buy this. Have a couple of questions: a) Can I change color scheme ? (I want blue instead of green) b) How easy is it to customize animations in this theme ?
Hello, and thank you for your feedback!
Yes, you can change the color scheme with basic level of CSS knowledge by editing template’s CSS files .
Simplicity of customizing animations really depends on what you would like to achieve as a result. You can submit a pre-sale ticket at https://themerex.ticksy.com/ describing what exactly you are going to customize, our techs will be happy to answer your questions.
Congratulations! Excellent template, GLWS 
Thanks a lot!
Very nice looking theme. Great job! Congrats and GLWS!
Thank you very much!
i want to contact with your manager, give me your email or skype. not envato contact form.
Hello,
You may contact the manager using the following email address julia.themeforest@gmail.com. Thank you!
Best regards
Nice Work , GLWS
Thanks!
Congratulations! Excellent Work, GLWS
Thanks a lot!
Congratulations!
Amazing Work, Good Luck With Sale 
Thank you very much!
Congratulations! Nice Work, Good Luck With Sale
Thanks a lot!
Nice template – DCSF
Thank you very much!
