590 comments found.
Hi again, Is it possible to remove the video button on the product page?
Second, Can I remove the title page and use some white space instead?
Hi,
1. If product doesn’t have video link, button will auto hide. You can remove video link when edit product.https://monosnap.com/file/27d54GO6BTvq1FfQ2XQHebpZf3K7OL#
2. You can remove the title page by add custom css in JanStudio > Theme Option > General Layout > Custom CSS
.page-head { display: none;}
Best regards!
Thanks for your help 
Feel free to contact us again if you need more help, if you love our theme & support, pls help us rate for our theme at https://themeforest.net/downloads that will help us in sale.
Thank you very much!
Hi, Can I use visual composer on a product page? And it the visual composer in the theme an updated version? because it always say that there is a new one but I cant update it.
Hi
You can use VC on product page, please go to Visual Composer / Role Manager / Post Types choose Custom and check to product
And next question: version include in our theme is latest version, when VC had update we will update in theme package
Thank you It’s working now
Another question If I modify some layouts in a single product page, will the others automatically changed as well?
You mean: Change layout for all other products ?
Yes All other products page
Sorry, That is imposible 
ok thanks
and
2. https://www.dropbox.com/s/2n0yhd7cfopnm87/gecko.pot?dl=0 replace file in themes/gecko/core/libraries/janstudio/languageBest regards!
No way doesnt work also thank you very much
You need click on “Sync” button to language file update string https://monosnap.com/file/iWLwsCgEO2EYKw4f0lGGLMJ78pcrEB#
Best regards!
I see please check i fixed with another solution but now when im using my site even in english its working with russian translate https://www.dropbox.com/s/7ypdui0jegw3zrr/drop.png?dl=0
So strange, did you find “Filter” string
Yes i find but after replace your first advice its look like Филтры in english also Okay no problem i fixed it anyway ) good theme and fast support
Thank for your kind words!
So strange , do you remember you did translate in init.php file or download again and compare.
I change in init.php file
echo ‘ ’. esc_html__( ‘Филтры’, ‘gecko’ ) .’ ’;
Oh, you need revert to
echo ‘ ’. esc_html__( ‘Filter’, ‘gecko’ ) .’ ’;
and using Loco Translate plugin to translate to Russian 
. That’s correct follow.
Best regards!
I will try next time ) thank you very much again cool themes!
Thanks!
If you love our theme and support, pls help us rate for our theme at https://themeforest.net/downloads that will help us in sale.
Thanks you very much!
Hi again can you help me to change product page like this i would like to add New price and old price on page with words like this https://www.dropbox.com/s/tzm3n4fh2v4a6lv/thema.png?dl=0
Hi,
Can you explain more about your issue?
New price is sale price? and Old price is regular price? Thanks
Yes like that or i would like to show Sale price text and Regular price text on product page.
Sorry for late reply, can try copy file price.php in plugins > Woocommerce > templates > single-product and create new folder “woocommerce > single-product” in gecko_child and paste price.php
You need override code to generate price like your screen shot.
Best regards!
I bought and downloaded the updated theme from envato, and while the theme works – the images are not there. All images have placehoder icon, and I cannot figure out how to resolve. Can you assist?
Hi,
Thank you for purchase and using our theme!
All images on demo will be replace by place holder image when install sample because copyright. You can contact us via our profile, we will help you figure your issue.
Best regards!
Two questions:
1. On my homepage, the last category image does not match the first two. How can I make them all equal? 2. Can I change the text color of the categories (to white) so it can contrast better against the dark images?
http://tinypic.com/r/33kg07s/9Thanks!
Hi,
1. You should upload image have same dimension ( width x height)
2. you can add custom css in JanStudio > Theme Options > General Layout > Custom CSS
.woocommerce .product-category h3, .product-category h3, .product-category h3::after, .product-category h3::before { color: #fff;}
Thank you as always! It is working
Also on primary “Shop” page is it possible to remove specific categories from the isotope category filter? I set my primary “Shop” page to the “Shop Categories Filter” page.
http://tinypic.com/r/2iasgih/9Thanks!
Hi, you can remove isotope filter by follow screen shot https://monosnap.com/file/3xdVW4uOwgFCDGzA3DkSxHn7kWWJ7C#
Activating a Facebook Pixel plugin that I need caused Simple Products on my homepage to show this code. The one variable product seems to work. How can I fix?
https://s17.postimg.org/p9cang7an/Screen_Shot_2016_10_19_at_6_16_53_PM.pngThank you!
Can you create a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your website link and temporary admin account.
We need more detail to check problem and help you solve your issue.
Thanks
Hi,
I’m translating some theme strings using WPML. I can’t translate the string ‘shop now’ from JanStudio Addons ‘Product Categories’ element. Can you help me?
Thank you.
Regards, Sergio
Thank you for purchase!
Sorry for inconvenience.
You can add custom css in JanStudio > Theme Options > General Layout > Custom CSS
.product-category h3:before { content:’Shop now’}
And change “shop now” to your language
Best regards!
Thank you for the quickly reply.
Kind regards!
Hi again!
And the checkout “I’ve read and accept the terms & conditions” string?
Thanks!
Can you explain more about your issue?
Yes, I don’t find this string of checkout page to translate it. I’m using WPML.
Best regards!
Hello again,
The string is translated. I tried deactivate all plugins except Loco Translate. With Twenty Sixteen theme works fine, but with Gecko, this string appears ever in english. It’s the only string that appears in english.
I really don’t understand.
Regards, Sergio
Sorry i check again and saw it come from our theme.
You can download file at
1. https://www.dropbox.com/s/2n0yhd7cfopnm87/gecko.pot?dl=0
and replace file in themes/gecko/core/libraries/janstudio/language
2. https://www.dropbox.com/s/eimzhvjjskskl5u/terms.php?dl=0 and repalce file in gecko/core/libraries/vendors/woocommerce/templates/checkout
We will release update in next version
Best regards!
I’ve replaced the files and I see the same. But it’s ok. I can wait the next version.
Thank you so much.
Thank for your rate and glad to hear you solve your problem! If you need more help feel free contact us again for support!
Best regards!
Hi, need help. is it possible move the arrow of slide image in detail product to thumbnail product? [IMG]http://i64.tinypic.com/25ivhhw.jpg[/IMG] thank you
Can you submit a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your website link and temporary admin account. Our technical team will take a look and help you solve your problem.
Best regards!
Hi I just installed pay pal express checkout, the currency switcher is working great until checkout. Basically if i have a product at $140 AUD and i switch it to USD it shows as $110 USD until I go to pay pal express. When I go to express checkout it reversed the currency showing now I am paying $140 USD which is markup of $30.00 even though the default is in $ AUD. Any suggestions?
Hi,
Can you submit a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your website link, temporary admin account. Our support team will take a look and help you solve your problem.
Thank you & best regards!
Hello!
I have added Paypal Express to my Checkout page. However the blue box margin around the button seems to be overlapping. How can I get it to fit the button?
http://tinypic.com/r/wgx28g/9Thank you!
You can add custom css in JanStudio > Theme options > General Layout > Custom CSS
checkout_paypal_message { display: inline-block; width: 100%;}
checkout_paypal_message p { margin-bottom: 0;}
Best regards!
Perfect! Thank you as always
hello, your theme only supports a post search feature, how can i search for woocomerce products instead of posts style? im using this for a woocommerce store, but the search feature only supports posts
Hi,
Our theme also support search Woocommerce product, you can see video at https://monosnap.com/file/jDK6baPcZvSBB0t2Kjh2qJI2J3lQJT#
Can create a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your website link and your issue, our technical team will take a look and help you solve your problem.
Best regards!
Hi, purchased this awhile ago, loving it so far. One question- I am using the Layout that has a Left Menu on larger screens (similar to your Vertical Slider and Handmade Store Demo). But on smaller screens (mobile) when the menu button is pressed A translucent menu appears and looks bad. My question is what size image should I upload for the background and how should I set the other parameters to make side menu look similar to demos? thanks
Hi,
Thank you for purchase and using our theme!
Background image side for side menu is: (250×1280)px
Can you send us your website link, we will take a look and help you solve your problem.
Best regards!
I figured it out and its working well!
I am having another issue with site performance. When running a pingdom test my site does well but one issue isn’t being resolved. I am getting a “Specify a Vary: Accept-Encoding header” I added some code to the .htaccess (that is supposed to eliminate it) but I still get the error. Do you know of a fix for this issue? Or could you fix it in an update sometime? Thanks
Hi, we check our site and don’t see issue like your https://monosnap.com/file/5212Ht5ByNfJJFK8bCFWCzRL4JzJek#
Can you create new topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your website link, your issue, temporary admin account, ftp account as private our technical team will take a look and help you solve your problem
Best regards!
Install is failing for me. I keep getting this:
Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.
Any help is appreciated.
Thank you for purchase!
You can follow our video tutorial at https://www.youtube.com/watch?v=gxsggAgyMZA&list=PLcoRirCsO1emBrHDUvV7dksj_9fZjAYir&index=1
Best regards!
I figured it out. Thank you for the quick reply though!
Hello! Have got a few questions:
http://tinypic.com/r/xqevyb/91. My directory for the checkout page is showing Home>Checkout. Shouldn’t it be Home>Checkout? Also, is it possible to remove this directory from the image altogether? 2. How can I reduce the individual page margin highlighted in black (not site-wide)?
Thank you! Beautiful theme and support as always
Hi,
Sorry for late reply.
This is default of WooCommerce. But the link still is “yourdomain/checkout”. So it not a problem.
Gotcha!
Very minor but is there a way to edit the margin of the black-highlighted area in the below image for individual pages (Checkout, About Us, etc)?
http://tinypic.com/r/xqevyb/9You can change by add custom css in Theme Option > General Layout > Custom CSS
.page-head { padding: 50px 0;}
you can change 50px with your number.
Thank you as always!
Hello
How can I hide the “By [Author]” in posts?
Thank you for purchase!
You can add custom css in JanStudio > Theme Options > General Layout > Custom CSS
.post-meta span.author { display: none;}
Best regards!
please help. Product color swatch doesn’t work on my site. i have settting my product like setting in documentation but color and size doesn’t appear on product detail.
Can you please provide us your website URL and temporary admin account ?
Hello My Add to Cart takes some time to complete. Averaging 6 to 15 seconds. Is there anyway to speed this up? Any known conflicts here?
Also, if I don’t select “Redirect to the cart page after successful addition” in the “Add to Cart Behavior” in the woocommerce settings, the spinner will continue spinning for ever. https://www.ozonaorganics.com/product/liquid-probiotics-for-psoriasis-treatment-relief-soil-plant-based-usda-ccof-certified-organic/I have wordpress installed in a subdirectory, when it continues spinning like that, the js console says the post request can’t find the index.php file. The file is there.
Any hints or suggestions will be helpful.
Thanks
Can you send us temporary admin account. We will take a look and help you check problem.
Best regards!
I can’t import sample data. The menu item doesn’t appear in Appearance menu. How can I solve it? I did the previous installation, and after that I received the messages saying that I don’t have permissions to visit a page.
Thank you for purchase!
Can you send us your website link and temporary admin account via our profile. We will take a look and help you solve your problem.
Best regards!
Is it possible to disable the automatic image header on certain pages? Also is it possible to disable the page directory in front of the header (Home > Shop). For example the Cart page below:
http://tinypic.com/r/24bryts/9Thanks!
You can disable page title by add custom css in JanStudio > Theme Option > General Layout > Custom CSS >
.page-head { display: none;}
Best regards!
what is the code to remove the image header on just a single page and not all of them? Cart for instance.
If you need remove only page, you can edit this page and disable page tittle in Page Layout Option https://monosnap.com/file/6Ox1KDcSM7wPsJK55SGHf8zwY34jV8#
Best regards!
Thank you so much for your quick replies as always!
You’re welcome! If you need more help feel free contact us again for support.
Have nice weekend!
Great theme, congratulations. Will buy soon
Thank you, we waiting for your purchase.
Hello!
Thank you for your assistance so far. I’ve got another question:
I’m looking to add social icons (instagram, facebook, etc) into the Footer Area like in the ‘CONNECT WITH US’ section image below. Is there a pre-made widget I can add, or a code I can add in text box widget in the Footer Area?
http://postimg.org/image/h4z4lq4a5/Thank you!
You can add custom html for footer widget area, You can use below code for socials and change links to your social links
<ul class="jas-social mt__15">
<li><a title="Facebook" href="https://www.facebook.com/JanStudio-527963834074920/">
<i class="fa fa-facebook" />
</a></li>
<li><a title="Twitter" href="https://twitter.com/jan_studio">
<i class="fa fa-twitter" />
</a></li>
<li><a title="Google Plus" href="https://plus.google.com/u/1/102811781810668807583">
<i class="fa fa-google-plus" />
</a></li>
<li><a title="Instagram" href="//instagram.com/">
<i class="fa fa-instagram" />
</a></li>
<li><a title="Pinterest" href="https://www.pinterest.com/janstudio16/">
<i class="fa fa-pinterest-p" />
</a></li>
</ul>
Best regards!
Thanks for such a quick reply! Trying the code in the Footer Area in a text widget got me the following:
http://postimg.org/image/qklp9glhl/Please let me know if I am doing anything wrong!
Can you send us your website link and temporary admin account via our profile. We will take a look and help you solve issue.
Best regards!
![http://i64.tinypic.com/25ivhhw.jpg[/IMG]](http://i64.tinypic.com/25ivhhw.jpg[/IMG]){kind=link}