348 comments found.
When I try to login as the user, it says he has no membership and it wont let me post new properties from the front end. It also shows that he has no properties under the “My Properties” page. It just says “[submission_list_page]”
Can you please help? I really need this theme to work.
Hi sir! Thanks for your question. For this issue, when user want to post new property, after they login they need to buy the membership package then they can access to add new property. If not only admin can submit properties
Best regard!
There is only going to be 1 user. I want him to not pay ANYTHING for the membership. It is his website. I want him to be able to submit it from the front end. Is this possible? If so, how?
Hello again! If it is his website. You can go to User in Admin and set Role again for him to be Administrator. He will have full access to use his website. http://screencast.com/t/zPuYv3W59
Best regard!
Yes, but you’re not understanding, I don’t want him to access it from the backend. Only the front end, like a “member” would. Does that make sense? How do I do this? Besides, I made him an admin before, it didn’t work. It still said that he didn’t have a membership and had to pay/upgrade.
Hello. You don’t understand what I am saying. It means that after he registered an user. Then you are admin of the website, you will go to User in Admin and set role again for his user account-> Administrator. Like so he can submit properties in frontend as user. I have just tried with my user as Administrator. It works well
Thanks
I tried your method just now. It is not working. After submitting a property it takes me directly to “Membership Packages Page”. Can you please email me at tylerjameshunter@gmail.com
Ah! Mate, i got account admin and update for you: opal membership latest version 1.2 which we have improved free package for submitting. I will explain you detail in your ticket and working with you in there. Thanksa
So what should I do? Do I need to get the update from you right now? Or are you going to do it for me?
i did for you 
and send you my answer in ticket. Thanks
Ok perfect, it’s working. But when “jimmynewton” submits the property, it is pending. It needs to publish as soon as he submits it. How can I change this?
oh you using quick edit from listing manager to set this publish. or you access setting of estate +> submission -> disable admin approved this allows to set auto publish after submited. Thanks
I have problems with 2 plugins. -Revolution Slider -Snazzy Maps
The last one ruins my website (only the admin mode)
Hi sir. Thanks for your question. Pls send us url website + admin account to email: help@wpopal.com or send via ticket: https://wpopal.ticksy.com/submit/. We will check and fix your issues on Monday when we come back work. Best regard!
Hi! I have just bought and when I was installing the template, this arises:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 3072 bytes) in /home/brissen41116/public_html/wp-content/plugins/opal-estate/inc/vendors/cmb2/libraries/includes/CMB2.php on line 429
What can i do?
Hi sir. For this issue, you can read guide in there: https://premium.wpmudev.org/blog/increase-memory-limit/. This is the error of memory limit. You are setting default of server. You can read guide i sent above to increase memory. If you don’t know you can ask your hosting services and ask them for help. If you meet any other problems, you can send us via ticket: https://wpopal.ticksy.com/submit/. Best regard!
Hello, how do I make social icons/links under widgets for footer 4 POPUP when clicked… We are using PBR SOCIALS and need it to popup on click. Right now it just loads the page without popup.
Hello sir! Thanks for your question but now for Fullhouse, Footer we don’t have Popup on demo. If you want you can send us the example about it. We will consider and customize it for you. You can send the example + url website + admin account via email support: help@wpopal.com. Best regard!
Hi,
I need to make various changes to the CSS due to the size of the logo etc, for example:
} #pbr-masthead.header-transparent .logo-wrapper, #pbr-masthead.header-transparent .quick-action-box { margin-top: 45px; }
I need to change the margin-top: 45px; to margin-top: 5px; plus various other changes.
My question, there doesn’t seem to be anywhere to add custom css? Do I have to edit the main css files? I do hope not!
Thanks Kris
Hello sir. Thanks a lot for your question. For this issue, pls follow our guide to change css: http://screencast.com/t/FAYJCOZb6Q. If you have any problems, pls send us via email support: help@wpopal.com or send ticket to https://wpopal.ticksy.com/submit/. Thanks a lot!
Hello we are interested to buy this however we are business agents not real estate agents so we sell businesses. Can we change the properties names such as ‘Amenities’ or even Change ‘Add new property’ to ‘Add new Business’ to something else. Thank you,
Hi there. Thanks a lot for your question. If you are business agents not real estate agents you can buy another corporate wordpress theme. https://themeforest.net/item/zero-corporate-creative-wordpress-theme/14145951?ref=opal_wp. You can see its demo: http://venusdemo.com/zero/landing-page/. Thanks a lot!
It would appear we have to contact you each time we want to make a color update to this theme?
Dear VanaAsh
We are developing live color editor and update on our theme soon. Current if you need any help about customization color, you can contact to our support team. We will check and try to help : https://wpopal.ticksy.com
Kind regards!
Hello, how do I change all pink color on website (color code: ef114c) to other color?
How do I remove parking icon and parking text from entire theme?
Hello again, sorry, many questions… not very easy theme to edit – I have issue with menu… On test page… http://tinyurl.com/qb8d42e ... I have menu that says “FLOOR PLANS” and first menu option says “TEST” but I cannot click TEST… When I click nothing happens… pages/menu options in expansion menu work properly.
Dear
Thank you for contacting us
Please send with admin + ftp information to: help@wpopal.com or ticket system: http://bit.ly/opaltkt
Our technical team will check adn help you.
Hi, Nice theme, But may I know:
1. how to add cities in properties search box in case the website is covering few countries? I am sure visitors just look for a certain city and not whole country’s property. I need to have country plus cities in search box. 2. Is it possible to make the search bar size smaller as it is too huge. 3. in your main Demo, The house spec on slider in almost in middle of page, and it is kind of annoying and doesn’t let visitors focus on seeing the image, is it possible to move it to right side to decrease this point? 4. RTL plan? thx.
Dear Sir,
Thanks so much for interested in our theme.
Here are the answer for your points
1. You can create city with parent is country . And cities will be displayed on search box.
2. Could you explain exactly size or send me your design. We can customize it like your idea
3. Yes, you can change it
4. Our theme have fully RTL support
Kind regards!
Quick Pre Purchase Question, my client wants to display rented out property too. Is this easy to configure, does it change the image overlay, so instead of rent it says rented out or something like that? Kind regards,
Laurens Hoogland
Dear Sir,
Thanks so much for interested in our theme.
You can change or create new status for each properties. You can follow that image to know more : https://goo.gl/iJQobK
Best regards!
Hi! I’m interested in purchasing this theme. Will I be able to make it so that when user create an account their only options are to view their like properties and their profile? This feature would just be used for leads, not to submit new properties.
yes mate! as features support user submit a properties and view it in user dashboard. And in admin side, admin can set block submission for user which allow user can or can not post a property. I think it is your need . If you have any question please let me know.
Thanks
This is bad support. People should be able to ask questions before they buy. IF i want to know if its possible to do something before i buy then you should answer. Dont tell me to buy and THEN ask questions. Thats very shady.
Dear Sir,
We are so sorry if you have any inconvenient but we are missing your idea.
We only ask you make more clear your idea or problem on our theme. We will check and give you the best answer.
What wrong with request ? You said my site have problem but we need you send more information.
Let check again and please be patient.
Kind regards!
Can i translate the compete theme/plugin on frontend with something like poedit? Is it possible to give a property a status like “not available”? Prefered with label on the thumbnail? We like to use The membership function for visitors to collect information like “income” etc. Is it possible to create custom fields in the user registration?
Dear Sir
Our theme come with POT file so you can translate it to any language you need with Poedit or you can using loco translate plugin
For user currently we do not have function like your idea
If you need it please make clear by send us your design and your function description
We will check and try to help
Kind regards!
Okay thank you for your respons. so it is not possible to create a custom field for the properties like “status”? the label on the thumbnail is not necessary
After create your site, please contact to us via : https://wpopal.ticksy.com
Our technical team will check and remove it for you
Kind regards!
that doesnt cover my question?? Is it possible to create a custom field for the properties like “status”?
Yes, you can create new status on Properties.
Follow that image to know more : https://goo.gl/XZ97FI
Kind regards!
in your demo, the search button on the homepage is stuck to the right screen. This is a css issue. I am using current version of chrome on chromebook
Dear Sir,
Could you take a photo screenshot with description details.
We will check and fix our problem on demo site immediately
Kind regards!
idk what it was but its gone now. I hope its not a bug that is randomly appearing.
Another issue with text. Look at this screenshot. The text is mixing. http://i68.tinypic.com/ndmqo7.png
Please check we can not see your image you send.
Please send with image attachment to email : help@wpopal.com
Our technical team will check and try to help
Kind regards!
Yes you can see the image. ITs right there. And what about your home page number 4. i put the link above. The SEARCH section is flushed to the right of the page.
Here is our demo site : https://goo.gl/iQWDVX
What wrong with this ???
Hello i already send a mail to help@wpopal.com but didnt get a answer. Could you please respond?? Subject “Fullhous theme, presale question” from david [at] studiosoes.nl. Thanks
Dear Sir,
You can ask pre-sale question in here.
We do not recept any email from your.
Could you tell me what is your idea or what is your information you need ?
I really like Your Theme, My question is: Will i get all features which presents in DEMO? Can i use INR or RS. (Indian Currency) as Currency?
Dear Sir,
Thanks so much for interested in our theme
You can get all of our features on our theme come like as it is on our demo site.
And you can change currency to INR
Let us know if you need more information
Kind regards!
Just last question, Can we place a Banner Add or Adsense Add Code Between Grid or Other Property Listing?
Dear Sir,
You can use some plugins like that to display ads on WordPress site : https://wordpress.org/plugins/adrotate/
Google Adsense plugin : https://wordpress.org/plugins/google-publisher/
Let us know if you still need help
Kind regards!
Hi, I received a mail saying ’’there is an update for the theme” How would i update the theme?
Dear Sir,
If your site are running perfectly and you have customization work on our theme. Please do not update anything.
Or you can follow that topic to know how to update our theme if you have customization : www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/
Follow that topic to update theme normally : https://wpopal.ticksy.com/article/8626/
Best regards!
Hello again, how do I move search box area within homepage slider down lower on page and move “Recent Properties” up?
Dear Sir!
Please edit home page you click to edit column or row of Search Shortcode like my snaphot. https://drive.google.com/file/d/0Bz7CtmtkrV_vYzRqUkFpTXdoR1k/viewif you have any issue please keep contact us via ticket http://wpopal.ticksy.com/
Thanks
Hola. Antes de comprar me gustaría saber si poseen soporte técnico en Español. También si es realmente sencillo el cambio de idioma, como también la posibilidad de hacer búsqueda de propiedades por uno o mas barrios o localidades. Muchas Gracias
Dear Sir! Can you please explain your issues in english and please keep contact us via email help@wpopal.com
