603 comments found.
hello i have a problem width header of massive template in ios (ipad pro 12’ and ipad 8’) not working sticky on top what can i do for that?
Hi,
We need some information regarding your site. 1. Your template version (Massive HTML Template) 2. Your site URL 3. What did you change in header?
Thanks
1.- V2 massive 2.- my url is www.adalatam.com/fhtn2/index 3.- i change max and min height of logo
on ipad (mini and pro) when touch some item of menu send me to section without animation
other problem is when i touch in ipad on portrait orientation, the section of us not show hover effect
Hi Themebucket,
I want to update the contents of this file “blog-3-masonry.html”, through Jquery. But I need the method that orders the items to be adjusted by the height.
When using the append method, mix them. How could I add new items with jQuery and be sorted under the previous ones automatically.
Hi,
Please checkout documentation http://isotope.metafizzy.co/methods.html for all your query.
Thanks
IOS support
Sorry we didn’t understand your question.
Sorry, it was sent early. The full screen banner parallax is not seen on iOS.
Hi,
What haven’t you seen, parallax or banner? It’s not clear.
Thanks
Hello! Can you help me, please? I have a question about menu. If menu have item with dropdown list then automatically added ”+” as pages loads. I can’t find this part of the code. Tell me please.
Hi,
Find this line $(".js-primary-navigation").menuzord(); in scripts.js file. If you wanna change ”+” then you have to pass a config object to menuzord(). Here is an example
$(".js-primary-navigation").menuzord({
indicatorFirstLevel: "+",
indicatorSecondLevel: "+"
});
Thanks
Hello how are you? I can not configure the contact form. Do not the messages arrive in the indicated email? can you help me?
I am having an issue with retina display when the URL to the image includes the domain of the site, for example: http://example.com/logo.png. The script that adds the @2x adds it like http://example@2x.com/logo.png, which is obviously not correct. Full URLs are desired.
FYI, this is what I used to fix it in scripts.js line 37
var src = $(this).attr("src").replace(/\.([^\.]*)$/,'@2x.' + '$1')
Thanks for your fix 
Hi, I want to change the text of on the banner on the homepage in mp-index-creative-4.html. But the text is blurry after a few seconds. How can i delete this?
Hi,
Do you wanna delete the text? Then delete that html tag that contains the text.
Thanks
hi, my name is ageliki and I have an issue. I cannot find anywhere the figcaption in gallery-masonry. I need to put titles etc to the images in lightbox. And I am in really in a hurry for this. I tried to find something in the web but i could not. please Let me Know if you can help me.
kind regards, Ageliki Manta
Hi,
Checkout our lightbox documentation it is clearly explained there http://dimsemenov.com/plugins/magnific-popup/
Thanks 
thanks
You are welcome 
Hello i used this // mp-index-decor.html // for my project and the slider do not work on mobil platforms…The images get squashed…Surley that is not right? Hope to hear from you. Thanks (otherwise a good product)
Hi,
Please send your site URL at support@themebucket.net. We need to check your site and then will inform you.
Thanks
Hi, i have a problem with portfolio filter on Safari. When i click on filter, all images go to the far right and then place themselves on a proper place. I have tried your demo on Safari and looks the same. I have asked my colleagues to test it on their browsers and they all reported this issue. Can you please help me fix it?
Hi,
Thanks for your report. We fix it in next update and also inform you the fix.
Thanks
Hello! I had just bought this theme … but it looks like I needed a Visual Composer. Can I buy the version with this function and pay only the difference? Sorry I really confused myself with the options
Hi,
It’s an HTML template not WordPress theme. You should have bought WordPress theme https://themeforest.net/item/massive-responsive-multipurpose-wordpress-theme/15281142
Thanks
? I just said that… Can I buy the version with this function and pay only the difference?
https://themeforest.net/item/massive-responsive-multipurpose-wordpress-theme/15281142Can u help me? Im in trouble here :/
I need to change my purchase
Hi,
We’d suggest you to contact with envato support team. Only they can help you in this case.
Thanks
Broken Themes
Hi! Im having a trouble for installing this theme. This is the error message
The following themes are installed but incomplete. Name Description Beckup Stylesheet is missing. Delete Massive Main Files/Custom Line Icons Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet. Delete __MACOSX Stylesheet is missing. Delete
Can you help me?
Hi,
Checkout your 2nd question. Already answered there.
Thanks
May I inquire how to avoid problems with the header when inserting higher images into “portfolio-single-gallery.html”. The current format is too narrow in height, but I am intending to keep the slider intact.
Thanks
Hi,
Please describe what problem you are facing. And please share your site url.
Thanks
All fixed, thanks
You are welcome 
May I please return this theme? I underestimated the difficulty of doing my own html and css.
Hi,
You’d better contact with Envato support team.
Thanks 
Hi, i know customization is not covered with my “support package”,m but can you please just help me with hiding a portfolio sub-menu on – i would like to apply one level more to one filter category. I would like sub-filter menu to be shown upon clicking on one of the categories. S
Hi,
If you know jQuery and know how Isotope works then it won’t be a big deal.
Thanks 
right. thank you for your help. i just posted this question because i was bored (apparently)
Welcome
Hi great template! Can you help me add the parallax effect to all the images in my slider please? My website is www.mediagarden.co/vee/index-proof.html. Thanks!
Hi,
Please check out documentation https://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/
Thanks
I have tried everything to get this into wordpress.org but it is coming up with errors. I have even tried ftp. Can you help?
Hi,
It’s not a WordPress theme. So it won’t work the way you’re thinking.
Thanks 
Do we are going to get an answer for the zoomed problem? i bought this in january support never answers mails or comments here…
Hi,
Which version are you using? Did you try latest version?
Thanks
Nope,, the latest version changed a lot, i cant do the site from scratch again, this is a site that i made and deliver in january, i only need to fix the zoom problem in images not to re-do all the site from scratch, its insane
Hi,
Use the following CSS snippet to fix zoom issue.
@media screen and (max-width: 767px) {
[class^="parallax"],
[class~="parallax"],
[class*="parallax"] {
background-attachment: scroll !important;
}
}
Thanks 
It looks like the navigation is not picking up the UL/ Li styling. class=”menuzord-menu menuzord-right c-nav_s-standard menuzord-indented scrollable”
Hi,
Add anchor tag <li><a href="#">Item 1</a></li> to fix your navigation.
Thanks
Thanks! That worked. I’m also having a problem with the social media layout in the footer – http://sauvage-feng-shui.com/test, the icons are not centering in the circle.
Hi,
Use the following css code to fix.
.social-link .fa {
line-height: inherit;
}
Thanks
Hello, is there any way i could have multiple client carousel in the same page? I need three. But i think thats is some conflict with usin same id:client-1. So the first run ok. The other two dont work properly, even if i change the name.