Hi,

Yes, Timeline and some shortcode only able to add one for a site.

We’ll update those shortcodes in coming near future to use multiple times.

Thanks!

Hi,

Your second link is from your locahost.

Please check it : http://localhost/textosbcn.com/wp-content/uploads/2017/01/universitat-de-barcelona.png

And it should be update it from theme options. If it’s not fixed, please open a support ticket at : https://victorthemes.ticksy.com

Thanks!

Hi,

Finally I’ve solved that by replacing http://localhost/textosbcn.com/wp-content/uploads/ by SQL in the database…

It seems that it’s a new bug with WPML and your shortcodes and it doesn’t update new image URL on my backend (wp-admin)...

It could be interesting that you solve this bugs with WPML and your shortcodes. Especially with Featured Tabs that still it doesn’t works…

Ok, sure. We’ll note the update soon.

Thanks!

Hi,

Unfortunately, for portfolio single slider you can able to add as a image format, not able to add in video.

Thanks!

Thank you for your quick response.

It seems to be a very good theme, however videos are an important facton in my case so it probably won’t fit my needs.

Please consider adding this feature, as it is considered important – must to have – feature in most of new sites.

kind regards

Yes, sure. Thanks!

Hi,

Can you please make sure you’ve right slug of alias=”default-slider”. Some times users creates duplicate slider from main slider and edited most of changes in duplicated slider.

And please make sure you’ve turned off or On for 2nd slide and 3rd slide. Even this are fine means, can you please share your login credentials by submitting support ticket at : https://victorthemes.ticksy.com/

Please make sure to renewing support pack to get regular supports.

Thanks!

Hi!

Finally I’ve solved that by deleting sliders and creating again.

Only a last question about WPML compatibility. I’m working with it but I see that in Projects, Team and Testimonials I have to create all again for the other languages…

Is there any option to replicate Projects, Team and Testimonials for the other languages?... I can’t see that with your theme and WPML…

Thanx for your help!

Hi,

WPML itself you can able to do Projects, Team and Testimonials from that Custom Post Type just like what you do in Pages of WPML.

Thanks!

Hi,

Thanks!

Hi,

Unfortunately, we’re not available for customization works.

Thanks!

Hi,

I see you’ve updated WordPress 4.7 latest version in your live site. And we’ve checked it. It does not have any testimonial carousel issues. And we’ve checked all other elements too. Everything is just working fine.

Please let us know if you’ve any doubts!

Thanks!

Hi,

Could you please open a support ticket at :
https://victorthemes.ticksy.com

And mention your site link have testimonial slider. We’ll guide you to change the value there. We’ve used several testimonial styles and scripts. So, we just want to make sure which testimonial style you’re using from your site URL.

Thanks!

I thought the question was not so difficult. Try opening the ticket but “my license expired”.

Thanks for your “help” .

Hi,

Question is not difficult. We want to see your site. To know about which type of tesitmonials you’re using. Then we’ll give you the further support.

Contact via our Profile

Thanks!

Hi,

We’re continuously checking the WordPress versions with our theme. It’s support up to current version which is 4.7.

Thanks!

Hi,

Adding spaces around portfolio items separately is not possible now. Instead you can select different portfolio styles with different hover is possible to get portfolio spacings.

Thanks!

Hi,

Support is already given perfectly. We’ve checked your site three more times about Writing Page.

And that ticket provided perfect screenshots to you to explain more clearly. But, something is lack from both of our side i hope.

So, please consider to follow the browser cache rule that support person mentioned in that ticket.

Thanks!

I am using Juster Version: 1.1 and Corporate demo category. I hope you can help :’(

I also would love to change “PAGE 1 OF 2” at the bottom of Portfolio page <3

Hi,

Can you please update our theme to latest version? Which is 2.0. That have major fixes of translations.

And for “PAGE 1 OF 2” this text, you can change this at : Settings > PageNavi. Named as : Text For Number Of Pages.

Thanks!

Hi,

You can add default visual composer element called Google Maps shortcode.

Click plus icon in page area. And add Google Maps shortcode.

Check this screenshot : http://i.imgur.com/BYNCJol.jpg

Thanks!

Thanks a lot! You are the best!

You’re Welcome!

Hi,

Our theme supports dropdown menu at certain break point of device width. Most of our layout demos are in same break points.

Unfortunately, we can’t able to activate dropdown menu from a certain breakpoint. If you add lots of menus in main menu area. That’ll break the design. So, please make sure to add based on your main pages menus.

Thanks!

Hi,

Video appears late based on our internet connection. There is no more extra tips or tricks that improves the loading of video soon.

Thanks!

i have a very fast internet connection. embedded videos on webside backgrounds or banners should run a bit faster. my video starts after 20-30 seconds….quite lame sorry

Ok, No Problem.

Share your login details and site url at : https://victorthemes.ticksy.com

We’ll check and let you know the solution there.

Thanks!

Hi,

You can install it from : Appearance > Install Plugins.

If it’s not installing means, open a support ticket at : https://victorthemes.ticksy.com

We’ll guide you more in-depth there.

Thanks!

i got to install it already. but then, Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/lppchea/public_html/iteration1/wp-admin/includes/post.php on line 1118

HI,

It’s a memory size issue from your server. Please contact your server provider with live chat and let them know about this memory issue.

They’ll fix it within a minutes!

Thanks!

Also, do you have any navbar options with this theme that include left and right menu (regular menu on the left, social menu on the right), plus a centered logo in the navbar instead of on the side or below? The closest option I see is your Personal Blog demo, but I would need a theme with the logo as part of the navbar instead.

Hi,

We do recommend you to open a support ticket with purchase confirmation at : https://victorthemes.ticksy.com

So, there you’ll get developer support.

For header, just check our live demo site. You can do pretty much same header design from there.

Thanks!

Hi,

Please download All files & documentation from themeforest of our theme. Inside that package you’ll get folder called : Demo Data > Sliders. Inside that folder you’ll get all slider demos of 11. And shop page slider is for shop.zip.

Or if you just want only one slider, please contact us via private message : Profile Page Contact.

Thanks!

Thanks Man!

You’re Welcome!

Hi there,

Besides, can you tell me how to add the “the bubbles animation” to the header page here http://shakeideeen.com/easyshake16/contact/ ?

Thanks a lot.

And another one,

About the Home page sections http://shakeideeen.com/easyshake16/

About the girl’s picture is it possible to set it responsive?; I am asking you this because on the small screens is ok, but on big ones is quite small, so it would be great if is possible to set it bigger so can be good for big screens but then, when opening it on a small screen, the girl’s pic adapts to the new measures. Let me know.

Thanks.

Hi,

2. If you want to set bubbles animation in particular page, open that page in admin panel. And see Banner Type select as : Special Banner. And select Style One.

For globally all pages means, Banner settings available at : Appearance > Theme Options > Header > Banner.

3. There is a three girls picture in your page. I don’t know which image are you asking about. But, normally responsive will be controlled by all images automatically.

Thanks!

Hi,

Thanks for purchase our theme!

• Appearance > Theme Options > Portfolio
• Portfolio Shortcode

Theme Options portfolio fields are working in category and global pages of portfolio’s in your site.

Portfolio Shortcode only works in particular page that you’re added.

Above both area’s have needed fields and each fields we’ve explained in that field description itself. So, if you read that field description means, you’ll get how it’s working and what’s that role is.

Thanks!

thank you for quick reply but i have to say that i’m a newbie in creating pages…i would be super grateful if you could show it in a short tutorial how to build up just the basic structure. it’s a bit tough though!

thank you

Yeah Sure!

And we’ll guide you there more detaily.

Thanks!