282 comments found.
Hi,
How can we add the logo into the sticky menu horizontal bar – theme8 ?
Hi, thank you very much for using the our theme! Please open a ticket here https://fieldthemes.ticksy.com/ and follow it.
We will help you asap.
For people who would like to know.. i had to create a ticket just to hear that it’s not possible…
http://imgur.com/V2ldterHi,
Sorry about that! It’s a small customization. We will help you for free. Please be patient!
Best regards,
Hi field themes,
I waited, just tried to check my ticket but it’s gone. don”t know if it even got any response? Can you still assist me please with this?
Hi,
What is your ticket number?
Best regards,
Hi Fieldthemes,
Thanks for getting back. Well that’s the strange thing, it’s gone :s Do you wish i create a new one?
Yes, please create a new one.
Thanks!
Okay i will make one directly, thank you for the fast response.
Just logged in on my mac.. i had a different account for this! 
#whoops
Ticket number: 824862
Yes, please post your request on it then follow it. Our technical support agent will help you.
Best regards,
Good morning, I wonder if I add custom fields to register. I am very interested in buying your greeting theme. A greeting!
Hi, thank you very much for interested in the our theme! Yes, it’s possible. It need a small customization.
Best regards,
Hi Does it work with visual composer?
Hi, sorry the theme doesn’t support the module.
This theme is very good and the support is perfect. Good job guys !
Thank you very much for your compliment! Have a nice weekend!
Hello , I bought this theme for over 6 months but never used . Now I need to use and need your help to import the sample 4. Can you help me please.
Yes, we will help you.
Tell me, please, what I have to do to import data sample 4. Thanks
You can use the quickstart inside the package.
I already install the quickstart and didn’t install the sample data 
The quickstart is exactly the same demo by itself.
how can I disable smart blog on a home page I couldn’t find that in instruction??
Hi, You could disable module: smartbloghomelatestnews.
ok thenx
If you’re happy with the theme and support you received we would really appreciate it if you could leave us a review over on themeforest.
It only takes a moment and really helps us to keep doing what we do best
Just go to http://themeforest.net/downloads and click “Rate this item” under your theme.
Many thanks in advanced!
Thanks for support !! Thanks for the theme, I love you Fieldtheme !!!!!!
Hi,
Thank you very much! But the system says that you didn’t purchase the theme yet. Please login to your account which you purchased the theme and go to this link http://themeforest.net/downloads and rate the theme.
Best regards,
I know it is for my client Fathi Benni that the license, I’m the webmaster
OK, thanks!
Hi, I really like your theme. I would like to ask if it is possible to transform your theme into a catalog (instead of having prices etc) Is it possible? Thank You in advance! João
Hi Jvinagre,
Thank you very much for interesting in the our theme!
Yes, it’s possible.
Best regards,
Thank you sir.
One last thing: my customer chose version 2. BUT he noticed that the menu on mobile is not on the top of everything and is not fixed. It has other bars on top like the ones with: Language & Currency + Account, my whislist, my cart & login links + Logo and cart button… and then only the colapsed menu with categories appears below everything else. My question is: is it possible the menu with the categories be THE first and fixed on top of everything on mobile?
Sorry for the long explanation, but this is mandatory for my client to give the OK to buy this theme, Thank you so much for your time!
Best regards, John
Hi John,
Yes, we don’t demo it but we will help you change it after you purchased the theme.
Best Regards,
Good theme but problem are Fonts seems like when designer start design theme his screen resolution was 800×600 therefore he choose non readable fonts and there is no option in theme to set font size of headings.
Can you please share information in which directory we go and change font size in H1,H2,H3 etc.
Hi, thank you very much for using the our theme! You can change fonts in Back Office > Modules > FieldThemeCustomizer. If you have any problems with the theme please open a ticket here https://fieldthemes.ticksy.com/
We will help you asap!
Well in Modules > FieldThemeCustomizer we can only change font but can’t enlarge fonts. I already open ticket and waiting for solution
OKay, please follow the ticket. We check and solve it everyday.
Thanks!
Is there a way to have the Field Tabs Products Isotope module in homepage show products in random order on every page reload?
Hi, thank you for your question!
Unfortunately, we don’t have option for it.
Best regards,
And where can I look to find a solution by myself? Where is defined the order of the products in the module?
It need to make some code line.
Why don’t you consider it for an upgrade of the theme? It would be a fantastic new feature.
Yes, we will update it next time.
If you’re happy with the theme and support you received we would really appreciate it if you could leave us a review over on themeforest.
Just go to http://themeforest.net/downloads and click “Rate this item” under your theme.
Thanks,
Hi, Romanian language is included/supported by this theme? Thanks
Hi,
Thank you very much for interesting in the our theme!
Yes, the theme is supported the Romanian language.
Best regards,
Hi, the slideshow only show blank pictures since i modified one of then for another. Any solution for this bug? thanks
I need your help, when I delete data with the module prestashop pscleaner the slideshow banner goes blank (charging), you know how to solve this poblem. thanks.
Hi, thank you very much for using the our theme!
Please open a ticket here https://fieldthemes.ticksy.com/
We will help you asap!
Best regards,
send ticket yesterday, I’ll send one back. Thank you
You’re welcome!
If you’re happy with the theme and support you received we would really appreciate it if you could leave us a review over on themeforest.
Just go to http://themeforest.net/downloads and click “Rate this item” under your theme.
Best regards,
How to turn on Dropdown Megamenu [Drag&Drop]? I bought this theme but there is no great dropdown menu like in demo site! No response from Support
Hi, thank you very much for using the our theme! What is your email?
Please open a ticket here https://fieldthemes.ticksy.com/
We will help you asap!
Best regards,
Thank you. Waiting for your answer. kontakt@aeromind.pl
Thank you! Please follow your ticket. We already answered you.
Best regards,
Thanks but you answered old ticket. Please answer todays ticket.
Okay, please follow it. Don’t create many tickets. You just need to create one ticket only. Then follow it to solve all of the issues.
Thanks!
Hello, i purchased this item. I installed quickstart package 2 but it’s appaears a 404 page. The aren’t the homepage like the livepreview. Can you help me please ? Thanks
Hi, thank you very much for using the our theme!
Don’t worry! Please open a ticket here https://fieldthemes.ticksy.com/
We will help you asap!
Best regards,
Hi! 2 Questions; PSD files included? To avoid stops in our online store, can we configure all the store in a subdomain and after all configuration done, switch to main domain? Regards
Hi, thank you very much for interested in the our theme!
1. Yes, we included all of the PSD files in the package.
2. Yes, you can work on subdomain or localhost until the site done.
Best regards,
hi, i am thinking of buying the this, one question though, can i change the currency from US $ to Kenya Shillings? also in Kenya, we have mobile money transfer, is there a way i can customize it for this to be included.
Hi, thank you very much for interesting in the our theme! Yes, you can follow this tutorial http://doc.prestashop.com/display/PS16/Currencies to manage your currency. Sorry, we are not sure about ability to use the Mobile Money Transfer on Prestashop. We think you need to use an extra extension.
Best regards,
thanks, and how easy is it to host this theme in godaddy. i am still a newbie in all these.
Yes, you can install the Prestashop default on your host server Godady or Hostgator.Then you can install the theme on your site.
Thanks!
Hi, im thinking to buy this theme but i have a dude. Can i put the product photo in square, or it must be in portrait? thanks
Hi, thank you for interested in the our theme! Yes, you can configure it in Back Office.
Best regards,
Hi, im thinking to buy this theme but i have a dude. Can i put the product photo in square, or it must be in portrait? thanks
Hi, thank you for interested in the our theme! Yes, you can configure it in Back Office.
Best regards,
Good morning, how do you show all of the vertical menu items without the button ” more categories” ?
Hi, thank you very much for using the our theme!
If you want to alway show all of the vertical menu items, please open a ticket here https://fieldthemes.ticksy.com/ and provide us your FTP credentials and Back Office access of your site. We will help you asap!
Best regards,
Same problem here , i just downloaded it ! Prestashop V.1.6.1.4
Solved , In archive is a folder wich include 4 instalation archives ; Select ”....homepage1….” archive for 1.6.1.4 version .
Yes, you’re right!
Please let us know if we can be of further assistance.
If you’re happy with the theme and support you received we would really appreciate it if you could leave us a review over on themeforest.
It only takes a moment and really helps us to keep doing what we do best
Just go to http://themeforest.net/downloads and click “Rate this item” under your theme.
Many thanks in advanced!
