337 comments found.
Hola, Descargue el tema de MANDALA desde mi suscripción de envato elements pero al instalar el tema e importar la demo, el menú no se despliega ni tampoco los 3 botones que están en la parte superior, ademas hay varias secciones que se ven desorganizadas, no igual que el tema de demostración.
hi,
What did theme you purchase ? You contact us and provide detail. Our team will help you
Hi GUys… somethings go wrong with the single product page on this theme… the add to basket and select an option scroll down for attributes don’t work anymore? Please can you assist?
Sorry forgot to mention it’s definitely the theme as I tested on a standard theme and I can select and add to basket… but not when your template is enabled… please urgently assist
Hi,
You can contact us and provide detail. Our team will help you
Thank you guys… I managed to edit the coding to change the position/z-index of the single-product-info actions so that they were clickable again… but perhaps I can suggest you make an update on the theme incase others are experiencing the same?
Thanks ! You can contact us and provide detail. Our team will update theme.
The theme demo import is never completing. nothing in error logs, mysql wait timeout is 300, apache timeout is 300, php max eexec time is 300, memory limit is 512. max input vars 3000. strict mode in mysql server is disabled, latest mariadb 10.4 Php version 7.4
Hi,
You can contact us. Our team will check and help you
Hi
- Is there a theme option to set 2 columns layout on mobile shop page?
- Is there a theme option to always show the “add to cart” button on mobile shop page?
- does the theme have a “predictive” (autocomplete…) search functionality?
Hello,
It Is possible to set 2 columns layout on mobile shop page
You can always show the “add to cart” button on mobile shop page
The predictive isn’t available.
I keep getting this message, “The link you followed has expired.”
I can not install. I keep getting this message, “The link you followed has expired.” I just purchased this theme last week.
Hi,
You can contact roadthemez(at)gmail.com. Our team will check and help you
Hello ! How do I make a moving, mosaic page like the headline?
“main page” : http://demo.roadthemes.com/mandala/
Hi,
You can contact roadthemez(at)gmail.com. Our team will check and help you
We have problem with contract page google map. The same problem is on your demo web site: http://demo.roadthemes.com/mandala/contact/
Can you send us the solution or upgrade a field to put the google api key?
HI,
You can contact roadthemez(at)gmail.com. Our team will check and help you
hey, I cant find where to post my request. But I just bought item support and have no clue howw to update my theme on my running ecommerce website. Once there was an issue and this person i hired ruined the entire website, dont want to go through this trauma again. Can you please offer services for updating my theme please. Waiting
Hi,
You can contact roadthemez(at)gmail.com. Our team will help you
Hello,
my client wants to buy your theme but I saw that you last updated in July 2016. Is your theme is going to work properly since the WP, Visual Composer and other plugins are outdated?
Thanks
Hi,
Please check our latest themes.
Hi, I have bought and installed Mandala, but I have problems with the portfolio grid: the load more button doesn’t work and the browser console tells me there is a 404 on portfolio/page/2. In addition to this, filters do not work as well. Can I have some support please?
Hello,
I think you didn’t buy this theme with this account. Please send me your purchase code.
Thanks
Hi I can’t use this theme because when I try to upload in my wordpress say: he file exceed the space how I can do? I have the zip mandala only ready
Hi,
You can install by uploading file through FTP or Cpanel.
Best regards
Hello, my website was running fine with mandala theme untill I updated Wordpress recently. Images in HomePage #6 got unaligned! it looks so bad.
https://drive.google.com/file/d/0B7CHEs6MXoGfZ0c2aGwxektkVGM/view?usp=sharingI tried to solve this by starting freshly but with failure. Please help me out with this. Thank you
Please post your website URL, WordPress admin account to my support forum http://roadthemes.com/forums/forum/wordpress-themes/
Hello, I want to change the text of “Quick View” button, where can I find it?
Hi,
You can edit the “mandala/woocommerce/content-product.php” file.
Best regards
And the “Email your friend” button where can I find?
Please search in the plugin “RoadThemes Helper”.
I can not find the “MENU” text on mobile where can I translate this? And I did not find the button “Email your friend” in “RoadThemes Helper”
Hi,
You can change the MENU text in Theme Options=>Header=>Menu label.
The text “Email your friend” in the “functions.php” file.
Best regards
Hey there i have a problem with your theme after updating the wordpress the top menu is not working anymore why??
stripclothings.com/
Issue is resolved sorry my page wasn’t loaded correctly… just want to know when you release the new version as the woocommerce gave outdated copies error?
Hi,
Sorry that this is an old theme and we didn’t have plan to update it for WooCommerce 3 yet.
Best regards
Hello, After I bought the template, can I use the images? or it’s only for demo?
Hi,
All images are for demo only.
Best regards
Is this theme compatible with shopify ?
No, this theme is designed for WordPress. This is the Shopify version https://themeforest.net/item/mandala-responsive-ecommerce-shopify-theme/17423500?s_rank=5
??
Hi,
Please undo the changes. Open the “readme.txt” file in new theme. Replace and remove listed files to update theme.
Best regards
Hi,
Please send me your WordPress admin account via email. I think something wrong in theme options.
Submit the contact form on my profile page to send me an email https://themeforest.net/user/roadthemes
Best regards
Thank you, I will
it was sent but no reply, can you please check on the status?
Please check your email inbox. I replied 16 hours ago.
It seems that you entered wrong message.
I copy email content here:
The theme requires the “RoadThemes Helper” plugin to work, to change colors & fonts.
We have to activate this plugin and turn on “less compiler” in theme options panel to change. After that, we can turn it off.
Please renew your support, it’s expired.
Best regards
Thank you!!!
Hi,
Trying to update to latest version of your theme and it crashed the entire site to a blank screen every time, cant access anything!?
Please advise ASAP.
Thanks.
Hello,
Please post your question to our support forum http://roadthemes.com/forums/forum/wordpress-themes/
Best regards
Hello, I have one more question,please! I deactivated the Yith Compare and wish list plugins. And I was able successfully to remove the wishlist shortcode by commented out the code in functions.php, as it was suggested above(thank you). But when I tried to remove or put in a comment the code for compare, the variation options got disabled in the single product page. Can you help me please?
I need your website information & FTP account to check code. Please post to our support forum.