229 comments found.
Hello Can we extend the logo area to the right side of the template? The logo I hold is too small.
Hi,
Please can you let me know where you want to move your site logo exactly? So that I can help you accordingly.
Would be great if you provide your site URL and any related screenshot.
Thanks,
PearlThemes
Thanks for your help
Hi,
You can increase the logo image size by adding the following code to the “Quick CSS” box that can be found under Customizer > Styles panel.
.logo img { max-width:100%; }Increase the max-width percentage according to your needs.
Best Regards,
PearlThemes
Hi, the code you gave was very useful. When I make the value 120%, it looks nice on the computer. But on mobile devices, the logo is out of the screen. Do you have any solution for it? Thank you for your help
http://www.nuketruzgaresen.com/2/Hi,
I am happy to know given code was useful for you 
However, for the mobile devices you can control the logo size with the following CSS code snippet by adding to the same “Quick CSS” box.
@media ( max-width: 991px ) {
.logo img { max-width:55%; }
}
Feel free to ask again if you still would need any further help.
Many Thanks,
PearlThemes
hELLO,
When i activate Visual Compose, i am receiving below message.
Can you please assist?
Parse error: syntax error, unexpected ‘[’ in /home/spinalce/public_html/wp-content/plugins/pearl-medical-framework/visual-composer/shortcodes/shortcodes.php on line 132
Hi,
Please can you explain little more how you have activated the Visual Composer on your site?
I have activated it on my side and found no such issue.
Thanks,
PearlThemes
Hello,
I have uploaded both theme and child theme.
After activation of child theme, i see that medical guide framework needs installation and activation.
When i click activate i am getting the parse error.
Did the same operation twice. I deleted themes and plugins, re upload them and re activate them.. again the same..
will now start to switching off some other plugins that i have installed to see if there is a conflict between them.
Hi,
Sorry for the inconvenience. Can you try by downloading a fresh theme ZIP file from your themeforest account’s Downloads page?
Let me know if you still get this error.
Thanks & Regards,
PearlThemes
I cannot ad doctor info from the doctors page or testimonial page. The doctor information box is not present. Also I have a extra brackets on home page that I cannot get rid of. “]
Hi,
You can add your doctors and testimonials from their related pages from backend as you can see in this screenshot: http://jmp.sh/os4Ko9C
To list those doctors you can create pages with doctors templates or list them on the pages through Visual Composer Pearl Doctors element. For more details please follow theme documentation. Documentation is included within the theme package.
While testimonials can be displayed through Visual Composer Pearl Testimonials element (with different styles) on the pages.
Feel free to get back to me if you still would need any further help.
Best Regards,
PearlThemes
Ok so i have two questions. So far the theme has been amazing and very easy to set up. But I can’t seem to change the picture of the doctor in the blog area. I was able to take him off of all other areas but not that one.
Also can I add Linked In to the List of social media icons? I hope that was clear. If not, I’ll try to explain better what I am trying to do.
Hi!
Thanks for your good words for MedicalGuide.
1) You can change the Header Banner image from the Blog’s add/edit page as displayed in this screenshot: http://jmp.sh/5eYdza0
2) Please let me know where you want to add the LinkedIn social icon exactly? So that I can help you accordingly.
Regards,
PearlThemes
I’ve figured out how to add linked in. In the blog area I still wasn’t seeing the tab displayed in the screen shot but I’ll check again. Right now I am also struggling to figure out how to change the back ground picture on the home page behind the testimonials area.
Hi,
Homepage contents are through Visual Composer. So edit the homepage and then click on the Pearl Testimonials section edit button as displayed in this screenshot: http://jmp.sh/7PxFDi3
Then scroll little down and you will have the option to add/change testimonials section background image. See this related screenshot: http://jmp.sh/wQpqe2t
Regards,
PearlThemes
Kinda stumped, went to the support site and it says it’s under construction. I’ve installed the theme and attempted to upload the demo content following the instructions, however the demo content partly worked and then i got an error message. The customizer .dat file couldn’t be imported as the plugin suggested doesn’t seem to appear in the backend once installed. I can’t seem to find any theme settings options in the back end either. I wanted to make the homepage like the example demo home page number 4… what am I doing wrong?
Hi,
Sorry for the any inconvenience. The theme plugin should be installed correctly and also import should work fine. If you still have any issue in this regard then get in touch with me directly through my profile contact form here https://themeforest.net/user/pearlthemes
Include your site URL along with WP admin access information to your message. So I can look inside to debug. Regarding demo contents those are less in import file to make demo import light weight. However, if the 4th homepage is important for you then let me know in your message that you will send containing WP admin access information and I will add 4th demo homepage page to your site.
Regards,
Pearl Themes
How do you change the header picture on the pages. I would like to change it to something different than the doctor that is on there.
Hi,
You can change that header banner image form the pages edit/add page. Helping screenshot: http://jmp.sh/2gggEZO
Let me know if you would need any further assistance.
Regards,
PearlThemes
Hi how do we change mobile menu colour ? and headers
Hi,
Thanks for purchasing Medical Guide.
You can change the header type and settings from Customizer > Header options panel. While styles can be set from the Customizer > Styles options panel.
Let me know if you would need any further assistance.
Regards,
PearlThemes
hi thats greet but its not what we asked for, how can we change the mobile view menu it has other bits of text on it and another copy write message. thanks
Hi,
Those mobile menu labels can be modified from the “custom.js” file located in the js directory as pointed in the following screenshot.
Thanks & Regards,
PearlThemes
Hi – how can I add an additional two locations on the contact template?
Hi!
Sorry for the delay in reply. You can configure the Contact Page and locations from Customizer > Contact Page options panel.
Let me know if you still would need any further assistance.
Best Regards,
PearlThemes
Hi – yes I understand that but I need to add an additional two locations to make four on the contact form?
Hi,
Unfortunately, that is not an option. It would need code customization in the theme. If it’s important for you then you can get in touch with us to hire our cusomization services at: hello[at]pearlthemes[dot]com
Thanks & Regards,
PearlThemes
hi,
the homepage doesn’t load when the revolutionary slider is activated.
kindly help.
Hi,
Please can you post your site URL here? I will have a look at your issue and guide you accordingly.
Thank you,
PearlThemes
Hi,
I have checked your site and you have imported the demo data without attachments/images to your site.
Also, slider revolution is not activated on your site. Make sure you have imported the slider revolution to your site and setup the alias code under Customizer > Slider panel.
If you still face any issue then get in touch with me through my profile contact form https://themeforest.net/user/pearlthemes and provide your site Admin access in your message. I will look into it.
Thanks,
PearlThemes
Hi, i made a bookmark to purchase your theme …. but it seems its price increased. .... $16 i accumulated to purchase your theme. do still i have to purchase on same cost friend
Hi,
Many thanks for taking the interest in MedicalGuide.
That was a promotion, which has been removed. I would not be able to help you regarding price.
However, if you buy MedicalGuide I will try to help you another way. I will ask a support member to set this theme up on your WordPress site with demo contents.
After that, you can go ahead based on your individual preferences. This offer is only for you
Regards,
PearlThemes
Hi, My purchase code is 450bc305-e307-4c3a-9c00-2361a0acff92 The revolutionary slider shows error. I have increased the PHP space on my server but still the demo files doesnt seem to load. Please help
Hi,
Slider Revolution and MedicalGuide theme should be installed easily without any such issue.
Ensure you are installing the only Theme Installable (ZIP) file instead of whole theme package (ZIP).
Thanks,
PearlThemes
Hi, My purchase code for the theme Medicalguide is
450bc305-e307-4c3a-9c00-2361a0acff92
In the Documentation section i found the help only for one home page What about the help guide to other home pages
Hi!
Thanks for purchasing MedicalGuide.
All Home pages are built through Visual Composer. You can build any Homepage variation using MedicalGuide theme elements through Visual Composer.
You can also make a different Homepage variation with a combination of different Home pages sections.
Let me know if you you still need any further help.
Regards,
PearlThemes
Hello,
I have a question regarding the Appointment Form in the homepage slider. I would like to change the text of the form fields but I do not find where this can be done.
Could you help me?
Thanks.
Hi!
You can do that by adding the following code to the “Quick CSS” box located under Appearance > Customizer > Styles Options Panel.
.home #appointment_form .input__field--kohana { color: #fff !important; }
Change the #fff color according to your needs.
Thanks,
PearlThemes
Actually, I want to edit the text. Instead of Make an Appointment, Your Name, Email Address, etc… I want to use different words.
Thanks.
Hi,
To change the Homepage Slider Appointment form fields text/labels you would need to edit layout/slider/appointment-form.php file.
Make searches in that files with appointment fields labels and replace with your desired labels.
Thank you,
PearlThemes
Thank you!
You are always welcome, whenever you need help
Hi i downloaded the theme and uploaded it to my wordpress. I’m not sure that I have done this correctly because it doesn’t at all appear the way it should. I could use a little guidance.
Hi,
Thanks for purchasing MedicalGuide.
You can setup this theme by following documentation provided within the theme package. For any further assistance you can create ticket on our support site. We will be more than happy to assist you.
Support site can be found here: http://pearlthemes.com/support/
Regards,
PearlThemes
You can also get in touch with me directly through Profile Contact Form https://themeforest.net/user/pearlthemes
hi, can i disable the preloader animation?
Hi,
Thanks for your comment. Yes that can be disabled from theme settings (backend) easily.
Regards,
PearlThemes
Hi. I am not being able to upload the theme because it says it is “missing the style.css stylesheet”. could you please send me a package that works, this is urgent. Thank you!
Hello, I have replied your question above.
Hi, I just purchased the theme and the installation fails because it is “missing the style.css stylesheet”. Please help urgently
Hi!
Thanks for purchasing MedicalGuide theme.
Ensure you are installing the pearl-medicalguide.zip theme file instead of the main package file. If that is the case then unzip the main package (ZIP) and look for the pearl-medicalguide.zip theme zip under theme folder to install it on your site.
For the more details please read this article: https://help.market.envato.com/hc/en-us/articles/202821510
Get back to us if you still get this issue. We will be happy to help you.
Regards,
PearlThemes
Hello,
The theme looks good, testing it since last night and seems flawless for such an early release..
I consider that in next updates you should give the flexibility to indicate also 2 doctors (2 even columns), which is a very common scheme in medical business.
Hi there,
Many thanks for purchasing MedicalGuide and sharing your experience with it.
I am a little confused about your suggestion. Can you put some more light on it? If you are talking about the Doctors 2 Columns page template to list doctors then it is available in this theme by default.
Have a look here: http://pearlthemes.com/theme/medicalguide/doctors-2-columns/
Very Beautiful template ! GLWS
Thank you very much!
Hi, where is style.css? i can’t install it through wp-admin because it says style.css is missing. thank you
Hi!
Thanks for purchasing MedicalGuide theme.
Are you installing the only installable theme ZIP file? Ensure you are not uploading the main package file.
For the more details please read this article: https://help.market.envato.com/hc/en-us/articles/202821510
Get back to us if you still get this issue. We will be happy to help you.
Regards,
PearlThemes
