10959 comments found.
My sahifa theme paragraph braking border..how fix this issue
Hi,
Thanks for using our theme,
Please provide us with the URL of a page contains the issue to check it.
Best regards
Does this have a way to display the last “updated date” on a post, next to the published date?
Because in the preivew all I see are published dates and no meta fields for “Last updated” date
Hi,
Thanks for your interest in our theme.
Unfortunately, for now, this feature is not available in Sahifa theme.
Best regards!
Hello Team, I’m experiencing a problem with Sahifa theme settings. Whenever I want to make a change like changing the logo of my website from title to custom logo or any other change and then I click on save, this message appears:
“Request-URI Too Long
The requested URL’s length exceeds the capacity limit for this server.
Could you please help? I have alreday submitted a support ticked and I still haven’t got any replies from you.
Thank you
Hi,
Thanks for purchasing our theme.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Thanks
Any way to reset a blog posts “views”? My support is expired, don’t feel I should have to pay the full price of the product a second time to get a basic support question answered =)
Hi,
Thanks for using our theme.
You can change the value of the tie_views from the post edit page > Custom field box
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you.
Your Support period has expired. To continue to get support please renew your support, In order to extend your support period, please read this article: http://tie.li/1ShPaSt
Thank you very much for your understanding.
Hi, i’m happy with your theme but…Christmas is near and I thought (hoped) ... will make us a nice gift? Maybe a third column like Jarida 
Invalid URL
Some aspect of the requested URL is incorrect.
Some possible problems are:
Missing or incorrect access protocol (should be http:// or similar)
Missing hostname
Illegal double-escape in the URL-Path
Illegal character in hostname; underscores are not allowed.
Your cache administrator is: blablabla.
Do you know how to help me ?
Thank you and sorry if i dont speak correctly, i speak french!
Hi,
Thanks for purchasing our theme.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Thanks
Hello, Can I make the site right sidebar wider?
Hi,
Thank you for your interest in our theme.
Unfortunately, I noticed that you didn’t purchase our theme yet ( couldn’t see your purchased badge ),
You still can purchase a license, or if you already purchased it from another account, go to our Support Center (http://tielabs.com/help/) to submit a ticket about your issue, our support team will be more than happy to help.
Best regards.
Can you tell me what blocks the TCB element and how I can fix it?
Hi,
Thanks for using our theme.
Sorry, I am not sure I understand you correctly, could you give me more details, please?
Best regards
Hi, I buy your theme yesterday and I use installation service by themeforest. He send my site like this http://www.rugnom.com/
I dont know why my site don’t be like the demo https://themes.tielabs.com/demo.php?theme=sahifa
how easy way to make layout like the demo (main menu , home page , blog)
thank you
there is my email if you have customize sevice
Hi,
Thanks for using our theme.
Please check this tutorial for how to import the demo site data https://tielabs.com/knowledgebase/how-to-import-sahifa-theme-demo-data/If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you.
Does the sticky menu not work on Google Chrome? https://themes.tielabs.com/sahifa/?demo=sticky
Weird, suddenly started working fine for me. So yes then, it does work on Chrome =)
Hello, I am thinking on buying the Sahifa theme, Is there any coupon which I can use today? I saw lots of discounts on Cyber Monday that keeps for a few days?
I would like to use the post modified date date instead of post creation date in my child theme. I know how to do it HOWEVER, the tie_get_time function in theme-functions.php isn’t pluggable or hookable. Can you please make it pluggable in a future release? Thank You.
Hi,
Thanks for your suggestions.
All functions will be pluggable in our big Update v6.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you. Best regards
You, TieLabs, are a rockstar! Do you have a blog post detailing v6 features and timeline?
I have a problem since yesterday, without action on my part almost no more images appear in the articles and on the homepage. I have tried with other themes and it works …. So I uninstall Sahifa to re-install it later but the problem is still persistent.
Here a screenshot: https://framapic.org/DQf128aFm8RD/IxxruEItbFS3.png
Thank you.
Hi,
Thanks for using our theme.
Please try these common solutions: http://tielabs.com/help/troubleshooting/
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you.
I didn’t find a way to increase the width of the theme. If I do the full page, then only the design background gets whitespace but the text are not extended. How to increase the width of the center page so that texts are also extended towards the end.
Hi,
Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you
Thank you, we look forward to serving you!
Please help me I have problem in cpu every day my website stop cpu Full can you help me Please
Hi,
Thank you for your interest in our items
The Theme uses the default WordPress functions to make the queries so the number of queries depends on the number of blocks, widgets, menu items in the page
For large sites uses WordPress ( with any theme ) We highly recommend to install a cache plugin like Wp Super Cache and use CDN service like CludFlare
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Best regards
HI thank you for replying my webmaster he tell me the problem in the theme can i send you by email , file error from server to see and lets me know this problem from server settings NGINX or theme
Note : 1-I’ve been changing the server Amazon server cloud – service (S3) 2-I am using only three plugins
- W3 Total Cache -Yoast SEO -Yoast SEO: News
please help me
Hello This is a pre sale question. I would like to use the RTL Mode (Kurdish Language), but my wordpress is in English language. I would like to know if this is possible. In other words, can I use RTL Mode while my Dashboard is in English?
Hi,
Thanks for using our theme.
If you want to use the RTL version of the theme and keep the dashboard in English. you need to do is install and activate the English WordPress Admin plugin https://wordpress.org/plugins/english-wp-admin/ Upon activation, the plugin will add a language switcher in the WordPress admin bar.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you.
Regular lisance I bougt sahifa theme. But, Will ı pay again every month ?
Hi,
Thanks for using our theme, No you pay once for the theme and get all future updates for free, and 6 months of free support.
All of our items come with 6 months of included support and free lifetime updates for your theme. Once the 6 months of included support is up, you have the opportunity to extend support coverage up to 6 or 12 months further. If you choose to not extend your support, you will still be able to submit bug reports via email or item comments and still have access to our online documentation and knowledge base
Envato clarifies item support here http://themeforest.net/page/item_support_policy
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you.
اشتريت القالب شكرا لصاحبه على المجهود ستكون لدي مجموعة من الإستفسارات أتمنى أن أجد لها أجوبة عند استخدامي للقالب في موقع إخباري. وأولها: كيف أحذف خانتي البريد الإلكتروني والموقع من التعليقات. يعني الزائر إذاأراد أن يعلق سيكتب إسمه فقط؟
Hi,
Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you
Thank you, we look forward to serving you!
Great theme! A client of mine would like to use your theme but only restrict members to access the news… so when they visit the website they would like to have an option to login and then visit the new website or register… so do you recommend any membership plugin that can work well with your theme?
my site is http://kbpa7847802.inames.kr/ not finished site. i wanna change the position of main menu from left to right. How can i do for this?
Hi,
Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you
Thank you, we look forward to serving you!
