Discussion on Ella - Multipurpose Shopify Theme OS 3.0 (Theme Block)

Discussion on Ella - Multipurpose Shopify Theme OS 3.0 (Theme Block)

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4647 comments found.

On the product detail page, variant, why is mine showing as a drop-down menu, rather than in boxes as shown on your demo? How do I change the variant options into boxes? I could not see it on your documentation. Tnx!

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

Hi, is it possible to have sub-menu categories show up on the sidebar? If so, how? Thanks! (I sent an email as well.)

Yes I find the theme is slow in response time, I have contacted support to see how to speed it up

Just a warning…this theme is pretty, but SLOW :(

Hi, thank you for contacting us. We will try to optimize the best soon. Thank you so much, HaloThemes Team

As it turns out this theme is not any slower than most themes, i went and checked a lot of themes out there and they are all slow…this one is not any slower really. anyways i hired someone to help speed it up for me, hopefully it will get better, the theme however is amazing and i do love it!

Hi there, amazing theme. Does it suit for other niche than fashion ? Like jewelry, accessories, design, art ? Many thanks

Also, is there a way to change the number of culums in collection page from 1 to 2 on mobile device ? Thanks

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

hi there, why the ‘compare at price’ and ‘product weight’ option disappeared from the product page after I installed Ella theme??

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

Hi,

How to remove currency options from homepage?

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

The “New Arrivals” module on the home page cascades strangely on Google Chrome when the browser window is reduced to a certain width. Items no longer appear in a grid. They appear in a jagged format instead.

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

Hi! Do you have list of sites that are using this theme?

Why don’t you have the answers to these questions somewhere so we can all see the results, a lot of these questions are useful to utilizing your theme. I have some questions and I would assume the have been answered at one time or another.

Hi, thank you for contacting us. Could you please forward this message to: support@halothemes.com and then we will try to reply back for you ASAP. Thank you so much, HaloThemes Team

Hi Halo,

Pre purchase question – will this theme be compatible with this Shopify app – https://apps.shopify.com/product-customizer

It allows you to add personalisation on clothing – like persons initials.

Please let me know if this is possible?

Thanks

Hi, thank you for contacting us. About your questions: Our shopify templates are compatible with Shopify Apps from Shopify App Store. If you have any questions, please contact us directly at: support@halothemes.com and we are happy to answers! Thank you so much, HaloThemes Team

How does the wish list work? I created a wish list page and enable wish list on the template but for some reason the feature does not work. I tried to test it by using an account on my website and added some items to my wish list. When i click on my wishlist link on top of the website, there’s no product showing on the wish list. Every time I click on a product and add to wishlist, it says product added to wishlist sucessfully but they’re not showing on my wishlist account. Can you please tell me how to fix this problem. Thank you

Hi, thank you for contacting us. Could you please forward this message to: support@halothemes.com and we will try to reply back for you ASAP. Thank you so much, HaloThemes Team

Hello, I have a few questions about your template. First of all, I have multiple color options for some of my products but if a color option is out of stock, that color does not show in the product detail page. All the color options only show when they’re in stock. I want my customers to see all the color options that are available for the products even if one is out of stock. So how can this be fixed? Second, I sell many different brands and they all have their own size chart. I want to be able to provide a size chart for each of my product in the detail page. Depending on the brand or product that the customer is viewing, I want them to see the size chart that belong to that brand/product. Your template only allows me to upload one default size chart for all my products which is not smart. How can this be fixed?

Hi, thank you for contacting us. Could you please forward this message to: support@halothemes.com and we will try to reply back for you ASAP. Thank you so much, HaloThemes Team

hi guys, we like your template very much but wonder why wasn’t it updated in such a long time (Last update Nov 2015?). Are you planning any major updates to your theme in the near future? Thanks a lot.

Hi, thank you for contacting us. You will receive a notice when update for available for this theme. Thank you so much, HaloThemes Team

Is it possible to have the timer to show just a countdown and not have an end date?

Pre-Purchase Questions:

1. How often do you update the theme(s) to ensure maximum security? 2. How much customization can I make? 3. How does the setup of the pages work, can I customize every single page and design the setup myself? 4. I usually work in Wordpress and I usually work with the webpage builder plugin called VisualComposer, is the workflow somewhat similar with this theme for Shopify? 5. How fast loading times do the theme have when it have all these features. Speed is king and I need a fast loading webshop. 6. Please, give me a few reasons as to why I should purchase this theme which isn’t in the Shopify Theme Store over some of those that are in the Theme store. 7. Why isn’t your theme in the Shopify Theme Store?

I really look forward to hear back from you! :-)

Hi, thank you for contacting us. Could you please forward this message to: support@halothemes.com and we will try to reply back for you ASAP. Thank you so much, HaloThemes Team

does this theme come with the demo content?

Hi, thank you for contacting us. This theme is not come with demo content. We are so sorry for about that. Thank you so much, HaloThemes Team

Hi, we are so sorry to keep you waiting. We are still checking and we will try to reply back for you in today. Thank you for your patience! HaloThemes Team

Hello, I purchase this theme for shopify. Is there a way I can switch it for BigCommerce. I’m leaving Shopify and would love to keep the same template. So how can I the Ella theme that is compatible with BigCommerce?

HI, thank you for contacting us. About your questions: Both platforms (Shopify & Bigcommerce) are totally different and the Shopify Templates are not compatible with the Bigcommerce Platform. We are so sorry for about that. If you have any questions, please contact us directly at: support@halothemes.com and we are happy to answers! Thank you so much, HaloThemes Team

Hey Guys, Can you show me some different home page layouts for Ella? I would like to see a smaller image slider at the top of the page. Is that possible? I would also like to set my home page with: New Items, Best Sellers, Deals, and by category (ie. Leather Cases, Crystal Cases, iPhone 7, iPhone 6 etc) Can we do that and keep it responsive?

I am ready to buy if you can show me some different layout options. I noticed that www.wildflowercases.com is using Ella and it is the same layout as the demo. That is why I am asking if we can change the layout easily in the admin panel.

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

I purchased the Ella theme for shopify today. I followed all the instructions but the mega menu is not working for me. I sent you an invite from my store

Hi, thank you for contacting us. Could you please forward this message to: support@halothemes.com and then we will try to reply back for you ASAP. Thank you so much, HaloThemes Team

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