521 comments found.
Hello, pre-purchase question: all the theme can change the plugin of contact form, i need integrate “Sharspring” as a form, this integration change the look & feel of contact section?
THANKS
Hi FerrerDesigner.,
Sorry we have not tested our theme with any third party plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
what should i have to do that all menu item should be centerlised in menu bar?
Hi Bbtechae.,
Get into Dashboard > Appearance > Veda Option > Integration > Custom CSS > Enable Css > Yes > Pasted the below css code inside the text area > Save All.
#main-menu, #main-menu ul.menu { display: inline-block;text-align: center; width: 100%; }
#main-menu ul.menu li, #main-menu ul.menu li > a { display: inline-block; float: none;}
Regards., DesignThemes Support.
Hi
I have already purchase this Theme few day ago. It’s really a good Theme. But I have some issue with the mobile display. For my existing blog, the image is not display to fix the width of the mobile. It just display over the screen. I have try many setting is still not work. Is that any solution to fix this?
Max Regards
Hi EltonMax.,
Kindly send us your site address, WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!
Regards., DesignThemes Support.
Hello, Just to say a few word… with VEDA theme, one can make website awesome…Veda theme has a lot of feature and is really simple to customize….VEDA theme is one of the best theme i have seen so far…. All is perfect with VEDA theme…. Thanks for your great job!!!
Hi.,
We are happy to thank for the 5 star rating and valuable appreciation.
These kind of good appreciations really help and motivate us to perform well and deliver better products and service to customers forever.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hello! I have 2 problems with the theme. 1 – when I use another header fo demo bussiness (logo in the middle and menu under the logo) I can’t press on submenu. When I want to click on subpage, the whole submenu dissappears. 2 – i can’t use the whole fontawesome icons for the image caption 1. When I want to use fa-shower, for example, or another icon it dont’t display. Help me please.
Just icons that are used in pack in plugin ultimate can be shown. And also I can’t add my own icons in .zip. The system message: “Couldn’t add the font. The script returned the following error: selection.json or SVG file not found. Was not able to create the necessary config files”
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
how do i enable the smooth scroll feature on one page menus?
Hi demfilz.,
Do you have any issue with the smooth scroll feature in the one page menus? Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi Demfilz.,
Get into Dashboard > Appearance > Veda options > General > General > Enable Nice Scroll > YES > Save All.
Refer the screenshot: http://prntscr.com/diteyt
Regards., DesignThemes Support.
i did enable this but links dont smooth scorll, is there a class associated with smooth scroll ?
Hi Demfilz.,
Kindly, send us your domain name with admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!
Regards., DesignThemes Support.
I’ve just purchased this theme and I’m finding it difficult to locate a template that looks like the Demos you have provided. Would it be possible to load this demo somehow and edit the existing elements to suit my requirements? Building an entire site from scratch with Visual Composer isn’t quite the walk in the park that I imagined. Thanks
Hi.,
Kindly send us the detail about which demo do you want to install on your site, along with your WordPress domain name with admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we’ll import the demo for you!!
After that you can easily edit the existing elements as per your requirements.
Regards., DesignThemes Support.
Hi.,
We have imported all the dummy data and make the required settings. Please have a look at your site.
http://eventurist.flywheelsites.com/Regards., DesignThemes Support.
Hi guys, I changed the URL in my website I’m getting the 404 error on the browser console. The files that don’t be found are images with @2x at the end of the file name. I think is something with the retina images. Could you please help me with hat?
Hi RomanHerrera.,
Please send page link of your issues. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hey, could you please solve my issue? You told me that you could not see my errors, please the errors are still there
Hi RomanHerrera.,
Please send us the page link and screenshot of your issues so that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Where can I send you the Screenshot? Please provide me an email to send it over
Hello, Today I bought a template Veda, but unfortunately I am not satisfied. Template unfortunately does not meet my requirements. Can I ask for a refund?! Thank you in advance.
Hi Aparisha.,
Sorry for the inconvenience happened to you. Let us know what is the issue that you face with the theme so that we can help you resolve it. We do not provide refund with this theme in this case.
Regards., DesignThemes Support.
is the theme wp 4.7 compatible…and by when can we expect an update….
Hi Arvindkukreti.,
Still we have not updated the theme to latest wordpress version. We will update the theme asap.
Regards., DesignThemes Support.
Hi, A) where is the support for each of your shortcodes? For example I’m using vertical timeline (veda) and all entries are aligned to the left, in the documentation there is no specific documentation for each shortcode, where can I find detailed documentation for such features? B ) I’m trying to login to your support system but I never received a password email and now it says my purchase code has already been used and my email is not registered, username is dimensionaldude.
Hi Dimensionaldude.,
1) You need to assign the extra custom class name “left and right” under the vertical timeline module settings.
Refer the screenshot: http://prntscr.com/dgquzr
And also the shortcode documentation is also attached with your documentation folder. Please have a look.
Refer the screenshot: http://prntscr.com/dgqv9w
2) We have sent your forum login details to this email id dimensionaldude@msn.com. Please have a look.
Regards., DesignThemes Support.
Thank you for your reply, that email is incorrect, I dunno if it was a typo on my end, the email is dimensional_dude@msn.com Regarding the documentation I do that have that file and I referred to it, but I was hoping for something more user friendly, for example I’m trying to create a custom menu using the “Restaurant” items in visual composer but there are no tutorials detailing how to use these items “for example how to add meals etc” and I was wondering if your forums or online documentation would have detailed steps on the shortcodes (menu items, etc) not just the css properties.
Hi dimensionaldude.,
1) We have updated your email in the forum section and mailed the details to that email id. Please have a look.
2) We will try to update the documentation more user friendly in our coming versions and thanks for giving us a valuable suggestion.
Regards., DesignThemes Support.
Hi dimensionaldude.,
As seen from the screenshot you are trying to access the Kriya theme support forum. You can only access the Veda theme forum topics from the below link. Please have a look. If you have any issues, please let us know so that we can help you right away.
http://wedesignthemes.com/support/forum/multi-purpose/veda-multipurpose-wordpress-theme/Regards., DesignThemes Support.
Hello;
Trying to import a demo but it is not importing demo as shown at your pages.
Is there any import guide?
Note that, I am trying to import Hosting demo site which I would like to use as a template for my site.
Can you please guide how to do that?
Hi.,
Please follow the instructions in the below knowledge base link for import the dummy data
http://wedesignthemes.com/support/knowledge-base/how-to-upload-the-dummy-data/If you found any difficulties Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hello, Pre-Purchase-Question: I need to create a multilingual website, I understand you support WPML but I am not familiar on how to embed the typical Country-Flags in the top menu bar and I dont see them in any of your examples (maybe did not search good enough though:) is this easy achievable?
Hi jdahl.,
Yes we do support the WPML plugin. It is easy to show the multi-language dropdown in the menu items. You can just use the default settings that is given by the WPML plugin in Dashboard > WPML > Language Switcher options > Display language switcher in the WP Menu. Please have a look at the screenshot http://prntscr.com/deevfn
Regards., DesignThemes Support.
Ka-tching – you’ve got a new user 
Hi jdahl.,
Ok thanks and you are always welcome.
Regards., DesignThemes Support.
I’m using the restaurant theme and the food menu isn’t working. It seems like it’s through the portfolio but it’s not working. How do I add the food menu?
i got it to work I just added the menu to my page and I added images to my portfolio
Hi ronron13.,
Glad that you resolved the issue. Let us know if you find any other difficulties.
Regards., DesignThemes Support.
Hello,
How do I create more additional fields for the model like yours in the demo. From where should I add and where can I see it.
Please let me know/
Hi Viraj.,
Please be more specific about your query with some screenshot, so that we can help you better.
Also, Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Hi,
I’m trying to create a coming soon page with no header and footer. Can you let me know how I can remove the header and footer from just that single page, please?
Hi babs19.,
Please watch following video for better understanding – https://www.youtube.com/watch?v=Y6yOqatkTF8&list=PL6kpawNbFm9VVSzIkw6AtJEukHD5iojOS&index=11Regards., DesignThemes Support.
Thanks for this… I’ve added my home page as the custom page and selected not to have the count down timer, but the header still appears…
Hi babs19.,
Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Thank you… I’ve sent the message
Hi babs19.,
We have enabled “Coming Soon” page. Please have a look – http://prntscr.com/ddkisd
Regards., DesignThemes Support.
Ok, I’ve seen this and I’ve added a custom coming soon page by cloning the one you did and editing it… I’ve now added my edited version as the home page the header still appears
I’m trying to get just the slides I created on revolution slider to appear as the coming soon page full width, without the header or footer
Hi.,
Coming Soon page working fine. Refer http://prntscr.com/ddld1n Please check your site without login – http://www.newnationschool.com/ Or check your site in another browser
Regards., DesignThemes Support.
Hello. I have a pre-purchase question:
How about speed optimizations? Googles’ PageSpeed Insights shows poor score here: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwedesignthemes.com%2Fveda%2Feasy-seo%2F&tab=desktop
It says that you need to turn on gzip and optimize your images. Looks like it is not themes’ problem.
I wanna buy and use this theme but I need to know if I will need to do extra work to make my site load very fast.
Plus I wanted to ask you to show me theme templates code example (maybe page.php, post.php, header.php or any other template file) so I can check it is well-coded and easy to customize. Usually, I need to do a lot of code customizations (my own shortcodes, blocks or whatever) in my projects so I want to be sure that it will painless
Waiting for your response, thanks!
Hi Punk1e.,
Thanks for purchasing our theme.
1) The google page speed has given some suggestions and everything will not possible by installing the WP Total Cache plugin, since it has all the suggestions inbuilt. Please try installing that plugin and have a look.
2) Hope you have seen all the files that you have requested, since you have purchased the theme.
Regards., DesignThemes Support.
I recently bought the item and all the sliders have worked for me except for the attorney. (Attorney-layerslider) is even the only one that does not allow opening the zip
Hi cmontufar.,
It seems you have changed your wordpress admin details. So please , mail us your site credentials (WordPress admin login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will import attorney slider.
Regards., DesignThemes Support.
hi, how can i setup room pages with hotel theme? I cant create a room, Right Booking Form and Other Rooms Pages. Demo XML ? and not working Mainpage Booking Form ( Date(s) )
Hi Legendhero.,
1) Make sure that you have installed/activated the DesignThemes Room Addon Plugin under the option Dashboard > Appearance > Install Plugins. After activating the plugin it generates the rooms module in the dashboard.
Refer the screenshot: http://prntscr.com/danxpm
2) Using the Rooms list module in the visual composer you can display the rooms on your rooms page.
Refer the screenshot: http://prntscr.com/danynm , http://prntscr.com/danykc
3) Kindly send us your domain address, so that we will have a clear look from our end.
Regards., DesignThemes Support.
Do you support child themes?
Never mind. I see you do from reading the comments.
Hi dbrownsoftware.,
Thanks for the interest in our theme. Yes we do support Child theme with our Veda theme. Let us know if you have any queries. Hope you ll purchase our theme soon.
Regards., DesignThemes Support.
