229 comments found.
Hello. I want to change the labels in the homepage slider appointment form. I’ve tried throught the page/templates-appointment. php but it doesn’t work. would like to change all the labels and the calendar in my language. Thank you have a lovely day arianna
Hi Arianna,
You can change those labels using the https://wordpress.org/plugins/say-what/ plugin.
The text domain of this theme is: pearl-medicalguide
Create a ticket on our support https://www.pearlthemes.com/support/ site in case you would need more help.
Thanks,
PearlThemes
I have a problem. How do i can change Medical Guide to COTIPA200?
http://www.upsieutoc.com/image/YoyrPhHi!
You can edit those text strings by editing the js/custom.js file.
See this screenshot for more clarification – http://jmp.sh/EdFyQR9
Note: We have provided customizer settings to edit these texts in the upcoming theme update.
Thanks,
PearlThemes
Hi!
I have a problem. How do i can change Read More to Xem thêm?
http://www.upsieutoc.com/image/cDeoxBThanks.
Hi!
You can change those labels using the https://wordpress.org/plugins/say-what/ plugin.
The text domain of this theme is: pearl-medicalguide
Create a ticket on our support https://www.pearlthemes.com/support/ site in case you would need more help.
Best Regards,
PearlThemes
Hello, I would like to know if thw theme support faq plugin such as anspress to install something such as a forum
thank you
Hi @Aryanna_p!
Thanks for purchasing Medical Guide theme.
I have explored the Anspress plugin. Unfortunately, this theme doesn’t support Anspress or any such forum plugin yet. If it’s important for you and you need it on urgent basis then you can consider our customization services.
If you are interested then contact us directly at: hello[at]pearlthemes[dot]com
Kind Regards,
PearlThemes
Pre-purchase question. Can I create two Latest News?
Hi!
Many thanks for your interest in Medical Guide theme.
I am little confused about your question. Please can you explain again with little more details? So that I can answer it accordingly.
Thank you,
PearlThemes
I see in your demo version there is a latest news. For my purposes, would I want to create another latest news? My English is a bit poor so you may be confused
I guess you are talking about the homepage latest news section. Yes, you can create your own news posts and list them on the homepage and you can also choose how many posts to display in the Latest News carousel.
Let me know if you still would have any further query.
Kind Regards,
PearlThemes
Hello,
Thanks so much for providing the great theme. However, we are having a few issues.
1/ How do we remove Make an Appointment?
2/ How do we create our latest news and display them on homepage?
3/ How do we show list recent posts on homepage?
My site: http://cotipa.com/
Thanks.
....
Hi!
I have visited your site and it’s looking nice.
1) You can Enable/Disable the appointment form from Customizer > Slider options panel.
2 & 3) Latest News and Blog Posts are same. You can add latest news / posts from your Dashboard “Posts” area.
After that you can list them on the homepage using Visual Composer Pearl News element as pointed in this screenshot: https://screencast.com/t/0cBXAwELj7ia
Regards,
PearlThemes
Hi!
I did follow your tutorial but it still not show on homepage. http://www.upsieutoc.com/image/Y9msdy http://www.upsieutoc.com/image/Y9mEmj http://www.upsieutoc.com/image/Y9mUcQCan you check for me?
Thanks.
Hi!
Please create a support ticket on our support http://pearlthemes.com/support site and provide your site access information. Our support team will help you in this regard.
Best Regards,
PearlThemes
Pre-purchase question. I see you just added woocommerce support, but on the demo, the product single page style is broken… I’m interested in buying but woocommerce support is a MUST for me. Can you figure out why is this happening and release an update?
It happens when the header is double, breaks the css.
Hi!
Thanks for your interest in Medical Guide theme. That was only a redirect from shop page to a first single product page and it was due to the wrong header link in the demo switcher.
That has nothing to do with the installable theme. However, I have fixed the switcher link and you can check it again. Let me know if you still face any issue. We will be more than happy to help you out.
Best Regards,
PearlThemes
Hi, I just purchased your theme and when activated the plugins (right after installing and activating the theme) the site crashed: This is the error message:
Parse error: syntax error, unexpected ‘[’ in /home/content/46/8227046/html/wp-content/plugins/pearl-medical-framework/visual-composer/shortcodes/shortcodes.php on line 132
Please Help!
Thanks,
Jairo,
Hi Jairo,
Thanks for purchasing Medical Guide theme.
It seems like you are running an older version of PHP. A WordPress site requires PHP version 7 or greater that is more secure and faster. For more details please see: https://wordpress.org/about/requirements/
However, you make sure your server is running at least PHP version 5.6. If you can’t upgrade your PHP version for the time being then please edit the wp-content/plugins/pearl-medical-framework/visual-composer/shortcodes/shortcodes.php file and find the following code on line #132:
$img_src = wp_get_attachment_image_src( $app_image, 'full' )[0];
and replace with it:
$img_src = wp_get_attachment_image_src( $app_image, 'full' ); $img_src = $img_src[0];
Let me know if you still would need any further help from our side.
Best Wishes,
PearlThemes
Thank you very much. I upgraded my hosting and resolved the issue, but it installed without the Revolution Slider. How can I get it? Thanks again.
Hi!
I am happy to know you issue has been resolved 
For the Revolution Slider, please download full theme package and look for the “Plugins” folder after unzipping the package ZIP file.
That “Plugins” folder contains the Slider Revolution plugin ZIP file to install and three different slider files as well to import.
Kind Regards,
PearlThemes
You guys are fantastic. Now I love this theme even more. 5 star review coming up. Hey one final thing and I will be out of your hair. I couldn’t find where to update the business hours on that little drop down widget at the top of the slider in the home page. Where can I update that?
Big thanks!
Jairo.
Hi Jairo!
Thanks a lot for your such good words and I am very happy to know you are loving this theme
You can modify that working timetable from Appearance > Customizer > Slider options panel at the very bottom.
To know about customizer settings at a glance I will highly recommend you to see this theme documentation’s Theme Settings > Customizer page. The theme documentation is given within the theme package.
You are welcome if you still would need any more help from our side.
Best Regards,
PearlThemes
I am also having issues with the native plugin “Pearl Medical Framework” , it just stopped working and the site won’t load unless I disable it.
I will redownload the theme, hopefully this issue has been fixed.
I added the slider and the issue got fixed. (?)
.
Hi!
Sorry for the inconvenience and thanks for giving us a chance to help you out.
I have checked your site and Pearl Framework Plugin is not activated. Please create a ticket on our support site and provide your site access information. So that we can look into your site and debug the issue.
Here is the support site link: https://www.pearlthemes.com/support/
Regards,
PearlThemes
Yes, your site is working fine now! Happy to know your issue has been fixed 
Hello,
Beautiful template. My copy didn’t come with the Revolution slider as in the example. Can I get that please? and also the dummy content for it?
Thanks!
Hi!
Thanks for your good words
Please download the full theme package and look for the plugins folder after unzipping it. You will see Revolution Slider plugin zip file and also 3 different sliders zip files to import.
Let me know if you still would nee any help from my side.
Regards
Thank you, will do.
Thanks
Hello,
Thanks so much for providing the great theme. However, we are having a few issues.
1) How do we update the location for the contact maps directions?
2) How do we connect the newsletter to something? Where are the emails collected saved? Can it be linked to mail chimp account?
3) The testimonials are not displaying for us. they are all enabled and published, yet they are not showing.
thx
www.mauibotox.com is the site.
purchase code: 9b2d5adc-11e6-4859-886a-6f75d7a6bbe6
Hi!
Thank you for purchasing Medical Guide theme
For the first and third issue, please create a ticket on our support site here https://www.pearlthemes.com/support/ and our support team will look into it and help you to debug it. When you create that ticket don’t forget to add your site URL.
For the 2nd question: You can link that Newsletter form with any mailing campaign service that give you the ability to post data on their given page for subscription. So you can add that page link to your Newsletter form widget.
The MailChimp is one of such services that offers you to use custom form for the subscriptions. For the more details please read this guide https://mailchimp.com/features/custom-forms/
Kind Regards,
PearlThemes
Hi, I have a problem when using the Visual Composer, I cant see any element under “Medical Guide” section.
EX: http://www.raouldalessio.it/wordpress/about-us
Thanks
Hi!
It seems like some contents are missing to be added to the About page. Are you still facing the missing elements issue? If then please create a ticket on our support site and provide WP admin access information. Our support team will help you in this regard.
Support site URL: http://pearlthemes.com/support/
Kind Regards,
PearlThemes
Ticket opened, where I will find your reply?
Hi there,
Your ticket has been replied. Please follow up there.
Thanks
Thanks but the problem remain, its very strange, i send you a reply via email.
Hi there,
Don’t worry our support team will help you in this regard.
Best Wishes,
PearlThemes
Hi!
Thanks for buying Medical Guide theme.
I have checked your site and it seems like you have added some type of carousel contents which are scrolling horizontally.
You can setup this theme like deme site by following the theme documentation that we have provided within the theme package.
Download the full theme package zip and and unzip it. After that navigate to the ‘index.html’ inside Documentation directory.
In case you still remains unable to configure your site as demo site then you can reach our support team here: http://pearlthemes.com/support/
Our support team will help you to setup your site.
Best Regards,
PearlThemes
Thanks – I submitted a ticket on pearl themes…the demo files aren’t loading for some reason. Plug in is installed, but I get an Error 0
Great, one of our support team member will get in touch with you shortly
Hello,
In response to WEBPROSERVICES comment about the parse syntax error:
PHP Parse error: syntax error, unexpected '[' in /<site_dir>/wp-content/plugins/pearl-medical-framework/visual-composer/shortcodes/shortcodes.php on line 132
This is happening because of PHP version < 5.4. The offending line of code is:
if( ! empty( $app_image ) ) {
$img_src = wp_get_attachment_image_src( $app_image, 'full' )[0];
}
If you need to stay on PHP 5.3 (still supported on Ubuntu 12.04 LTS for a bit longer), you can change this line of code to be:
if( ! empty( $app_image ) ) {
$img_src = wp_get_attachment_image_src( $app_image, 'full' );
$img_src = $img_src[0];
}
Accessing array data directly from a function return wasn’t supported until PHP 5.4.
Thanks!
Hi @cydharttha,
Thanks for sharing it with us Have a good day!
Note: MedicalGuide sale will be ended on 5th February. (Buy Now!)
Hello ..
does it support RTL ?
thank you
Hi!
Thank you for taking the interest in MedicalGuide.
It doesn’t support RTL for the time being. However, we are working on the next update in which it will support WooCommerce and some other cool features. After that I will work on its RTL version also.
Kind Regards,
PearlThemes
I also need this page: http://pearlthemes.com/theme/medicalguide/contact/?map=single
Hi!
You can configure all “Contact Page” settings from Customizer > Contact Page options panel.
Regards,
PearlThemes
Support,
On the demo for this theme, there where 2 other home pages.
I need this homepage: http://pearlthemes.com/theme/medicalguide/home-two/
Hi!
I have reduced the demo contents in given import file to make it light weight.
If you need all demo contents import file then get in touch with me directly through my profile contact form here: https://themeforest.net/user/pearlthemes
Best Regards,
PearlThemes
Hi, I have installed the theme but In homepage, slider is not showing as I saw in your preview. my url is www.max7hospital.com. Please tell me how to fix this.
Hi,
I have replied your same query above.
Thanks
How to activate slider revolution plugin ? I’ve uploaded the plugin but unable to activate it. my item purchase code didn’t eorking.
Hi!
The theme purchase code can’t be used to activate the Slider Revolution. Slider revolution is included in the theme that you can install and use free and you have no need to activate it.
However, Slider Revolution license doesn’t allow the theme authors to include its purchase code into the theme. In case you need direct slider plugin updates and support then you can buy this slider separately here: https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380
Regards,
PearlThemes
Hi, I have installed the theme but In homepage, slider is not showing as I saw in your preview. my url is www.max7hospital.com. Please tell me how to fix this.
Hi,
I have checked your site and it seems like you haven’t installed the Slider Revolution plugin on your site yet.
Please install Slider Revolution plugin on your site that can be found within Plugins folder of the main theme package. You can download the main package ZIP file from your themeforest account’s Downloads page.
Get back to me in case you would need any further help.
Best Regards,
PearlThemes
I could not find any instruction how to install “revolution plugin”, I found “revslider.zip” and “medicalguide-sliders” folder, in “medicalguide-sliders” folder three zip files are there. could not found any instruction regarding how to install plugin. please tell me how to do this.
Finally I have installed the slider and it is working fine. Well I could not see any option to change the content of home page, like text content “Welcome to Medical Guide” section “Meet Our Specialists” section. Page builder shows only one column and could not found anything in the text editor either. How to change the content as per my requirement?
Hi,
- Revolution slider is the most popular premium plugin. Its full documentation is available online here: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
- Homepage contents can be edit/added through Visual Composer elements as displayed in the following screenshot.
Thanks,
PearlThemes
I am facing issue in revolution slider. When I tried to change the text of slider than the animation stops working and text also disappear from the slide. I tried so many times but unable to fix it. Can you show me how to do it ?
Hi!
Get in touch with me directly at hello[at]pearlthemes[dot]com and send me your site URL with access credentials. I will look at your issue.
Thank you,
PearlThemes
Hi, where can I find the list of icon class to change the medical icons, like the icon-tooth etc?
Hi there,
MedicalGuide uses custom fonts. All fonts classes can be found in the fonts/medical-guide-icons.css file.
Let me know if you would need any further assistance from my side.
Thank you,
PearlThemes
Hi, where can I find the activation/set up documentation?
Hi,
Please download the full theme package and unzip it. After that, look for the Documentation folder.
Thanks,
PearlThemes
