234 comments found.
How transtate in TimeCircles: d,h,m,s. In “Super Deals” block???? Please,help!!!
Please attach image to 7uptheme@gmail.com. Thanks
Hi, I just found your theme, need some feature remove, but I am a very newbie of wordpress. 1. Is it easy to remove the search function on header ? on every pages ? 2. Also, is it easy to remove the newsletter subscribe on every footer/bottom? 3. is there a boxed style ? 4. Is your menu on demos are dynamic link ? this dynamic link term is came from a theme developer, where his menu link is go to his pages on his domain after I import demo data. It is hard for me to find which page is for specific menu/link. In sort, I don’t want after importing demo data, I click on a menu (e.g. shop->shop default), it goes to mydomain.com/shop/, and not to goest to http://7uptheme.com/wordpress/aloshop/shop/. I mean, all the links on the menu must be on the domain where I install your aloshop theme. Perhaps it is sound stupid but I am not an expert in wp, and don’t want to waste time to find specific pages. 5. Is your theme support SEO ? or I can install plugins for SEO ? Those what I need to know before purchasing your theme. Thanks
We’ll support all your problem. When you import demo data menu link will auto change with your domain. You also change header/footer easy as page edit with visual composer. You can install SEO plugin with our theme. You can see our docs for more detail.
http://7uptheme.com/wordpress/aloshop/doc/index.htm
Many thanks!
HI
I need to remove the product reviews if they do not currently have any as is standard in woocommerce. Please advise on how to do so.
Thanks Adam
can you more clear issues. product review? can u attach screen shot. thanks
Hi Thanks for replying.
Please see the image here: https://postimg.org/image/4wjh6kesv/
If a product has no reviews the the review rating should not show on the product page. This is standard in woocommerce to not show reviews until a product receives one.
pls go to folder 7upframe/function/function.php find and edit. thanks
What does it need to be changed to?
search and change text. or give me ftp and admin dashboard. we will chang it. thanks
I can change the text of ORDERS to REVIEWS but this needs to call how many reviews there are not how many times the product has been ordered.
Please advise on how to do this as just changing the text does not fix this issue.
We also need the review star section to be hidden if there are 0 reviews as it makes no sense to have it showing if there aren’t any.
Please give me info site now
Thanks
Please can you tell me the email address to send the info to so I can do this as obviously I do not want to add ftp details on a publice forum. Thanks.
Thanks u
How to hide tabs “Tags”?
How to hide label “Quantity”?
pls share screen shot and link site to 7uptheme@gmail.com
Thanks
I purchased this theme but dose not work. and no support. only time loss with money …..
we has been replied and support. pls follow my email thanks
How to change body font??? Example LATO
you can add font on theme option and set font family via css language
please, example code.
font-family:’font-name’;
are you webdeveloper?
Thanks
Hi,
Please renew support
Many thanks
What is the username and password for login to the admin panel in the themeforest?
sorry we can’t give. thanks
How import demo content? Not working. It stops at step 3 of 8, please help. No media, no product. What requirements should be to a hosting?
I understand. I read your help. All OK.
Thanks
Hi,
Please renew support
Many thanks
GUYS BEWARE .. THE SUPPORT IS VERY BAD , GUY HAS LANGUAGE PROBLEM , ALL HE SAYS IS my email: 7uptheme@gmail.com pls sent again Thanks … HES UNABLE TO FIX THINGS WHICH COMES WITH THE THEME .. I REALLY REGRET BUYING THE THEME .. I M WAITING FOR 7 MORE DAYS .. IF DOES NOT WORK I WANT MY MONEY BACK ..
what is your mail name?
Hi,
Please renew support
Many thanks
hi , i sent email to 7uphemes@gmail.com, i have problem with pagination, didn’t get anwer
my email: 7uptheme@gmail.com pls sent again Thanks
Hi,
Please renew support
Many thanks
How to hide field and label quantity? .single-product .quantity { display: none; } But label???
I don’t understand. can you share screen shot to 7uptheme@gmail.com
Thanks you
Hi,
Please renew support
Many thanks
Have auto update for new version of themes? If not, how to update new version?
please see file changlog.txt
Hi,
Please renew support
Many thanks
can you update Visual Composer plugin please?
when we update package, it will auto update VC . thanks
Hi,
Please renew support
Many thanks
Hi
The pictures between the categories on deom 17 are not showing up.
They are clearly there in Visiual composer and I can also see on your own demos that they are gone?
How do we make them visible again as they show up on mobile phones???
Kind regards Jens
can you clear more issues. pls sent mail to 7uptheme@gmail.com. thanks you
can you clear more issues. pls sent mail to 7uptheme@gmail.com. thanks you
Not sure what you mean but I emailed you
ok
Support is USELESS So is their themes … Its been one month and I am so disappointed ..My developers are banging their heads … My client is SO annoyed .. THIS IS VERY UNPROFESSIONAL !
These developers got the worst DEMO & SUPPORT … 1) They take days to reply 2) when they reply they say they never got the email 3) they are unable to solve the bugs and issues 4) They can not speak in proper english ..
I am going to take this very seriously if you do not RESOLVE My issues!
There is a REASON You are not getting 5* Star rating ! :cry:
Hi thehypermarket,
Please send to 7uptheme@gmail.com
Many thanks!
we has been replied 9 days ago, But don’t recieve reply from you. We’re still wait.
Thanks
STILL WAITING FOR YOU TO FIX THINGS !!!
Excuse me, But don’t recieve reply from you. We are still wait. Thanks
We have received your comments about your problem. But when we check the mail, we does not receive email from you. We do not know any more information from you. That’s why you do not get with support from us. We always try to support customers as quickly as possible after receiving the request.
If you have any problems when using the theme. Please send us an email or on our forum. we will help you.
Email: 7uptheme@gmail.com
Aloshop Forum: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/aloshop/
Thanks you.
how much are you going to lie MAN ? You want me to PUT the Screenshots of every reply with the dates? I wasted money Its ok .. But i wasted so much time on you and the theme .. WORST buy on themeforest… Themeforest should block and remove this Developer and all his products !!
please give me mail name or your link ticket on forum.
Thanks you
Pre sale question, I tried your live demo and I like it, just some questions on the wishlist on the products when clicked nothing happens can you just have a message popping out “added to the wishlist” also to the cart when clicked the add to cart icon no message saying that the item is added to the cart. do you have a static header,it should stick on top even when scrolling?
Hello doorscomputers
About click notification we can help you after bought our theme. And static header is available.
Thanks you.
Hello ,
My client was purchased theme from your site which is aloshop there is get some issue as below
In Header menu category tab is better untill the click categories But when once we click the categories and if we scroll up the page categories is hide that is ok but when we scroll down then it could not be open categories then also again we scroll up the page then it could not be hide on sticky same issues are getting on inner page.
Give me right suggestion that what we can do solution for these occurred issue.
Thank you.
Hi,
Could you give us your site url and admin account?. We’ll check it for you.
Many thanks!
Hello
Thanks you for your replay.
Right now i can give you site url please check this.
http://showyourdemo.com/polyclinicin/let me know your email id so i will mail for account detail or other setting.
Thank you
my email: 7uptheme@gmail.com. thanks
Sent mail on this 7uptheme@gmail.com. Please check this and let know.
ok recieved
hi guys, your theme is so good but the e is a problem, would you yourself check the pagination of product. like that. go to a category and change the number of products and change type view 2 or 3 time change the number and type view and you will see 404 error! really
Can you more clear issue. I was test on http://7uptheme.com/wordpress/aloshop/product-category/electronis/page/2/ and it’s normal. Thanks
would you give an email than i send you a video of this problem
Hi ekfarshid,
Thanks you for your research. We had fixed this problem. You can re-check our demo.
Thanks you.
why you didn’t give support please? read the forum and help
Hi. pls disable maintaince mode
I did ty
OK!
Hi sir why you didn’t help yet please? It’s from 29 november :((
we was replied u on forum and recieve your reply. thanks
Hi,
Please renew support
Many thanks
1. On the main page product category widget is it possible to display the subcategories Alphabetically. As of now it is being displayed in strange order.
2. Is it possible to link those subcategories directly to the subcategory page?
Hi
Excuse me, we just support fix bug and config
Thanks you