Discussion on Ink — A WordPress Blogging theme to tell Stories

Discussion on Ink — A WordPress Blogging theme to tell Stories

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Another small one. Is this on my site or problem fixed in next update. The “Read Story” doesn’t show (like in your demo) when I hover over the post title. How do I turn this on? See here:

http://www.screencast.com/t/EiHchydqyYBc

This option is set under Appearance > Customise > Theme Options > Styling options

Make sure the checkbox about the hover effect is checked. I’d appreciate if we can have such support-related discussions to our official support channel instead of the comments here.

Many thanks. John

Bingo, that worked. Thanks!

Also, what font are you using in the demo, I’d like to use the same here? Cheers guys

Fonts are Montserrat and Roboto :)

Awesome thank you. Will try those.

Just updated to latest, one thing I noticed, maybe you can suggest how to fix or it’s a theme issue, not sure :)

http://www.screencast.com/t/MvFtEogbfi

Hi, thanks for writing in. If you are willing to open a ticket at our support desk, we’ll have someone give you a css fix for this today. We will fix this styling issue on the next update in a couple of days. Thanks!

No worries I can wait a couple days if it’s that soon. Just wanted to confirm it’s a bug and not on my end. Thank you.

Hey guys. Great job on the new version!!! Just wanted to say thanks and please keep updating and improving, many of us appreciate the fact that you support and improve your themes. That is EXACTLY why I buy from you.

Cheers!

What an inspiring comment :) Thanks a lot, there are great things on the way !

Looking forward to it. So many developers don’t keep the theme going, glad you guys are. Cheers

Great work you spent in the upgrade. I have some suggestions of things that worked before>

Like when you turn off the “Enable Post Grid Hover Effect” it would be great if the whole image is clickable and not just the headline in the story listing. This may it’s harder for the people to navigate.

A seond thing: on Pages before I’ve seen a full size background image and could “write” on that image. Looked somehow much better. An option to change this would be great…

That’s how it looked on the old version: https://dl.dropboxusercontent.com/u/2593041/ink-old.jpg And that’s after the update: https://dl.dropboxusercontent.com/u/2593041/ink-new.jpg

I know, my support expired. So if this is something that you can help me after I extended my support, I’m more than willing to do this….

Hi, just to let you know that this issue has been fixed, so feel free to update to the latest theme version and you should be good to go.

Thanks!

Thanks…unfortunately the new version introduced a new bug: If you have “Enable Post Grid Hover Effect” disabled and now move with the mouse over the post headline it simply disappears…just reverted back to version 2.0.1 and there it was working fine.

Hi, This has been fixed as well. If you have any other issues to report, we would appreciate it if you could send them through an email or via a ticket to our support desk at http://codestag.com/support where we monitor and track issues in a more appropriate way.

Thank you for your input so far, enjoy the new Ink version. John

HI, I have just installed the theme. I want to have video background on the post and i see the options to do that below but when I enter a url link from vimeo or youtube and refresh to see the changes i don’t see any video background. I have tried in the three formats options, i think vimeo and youtube works with mp4 files. Also when I use stag shortcode and set align to none for having a full witdh image it doesn’t seem to work but only when i use the add media button ( not via stag shortcode ). Do you know what may i doing wrong ? thanks

Hey!

You’ll need to upload a video manually, with the valid source format. Direct videos from YouTube or Vimeo would not work in this case.

For further assistance, please head to our support site and create a ticket.

Thanks.

Hey there. Interested to buy the theme but would like to know whether it is compatible to work with DIVI.

Hi,

Ink doesn’t offers any compatibility for it. But it should work with any themes with a little edits since they are made to be compatible with the most. Thanks.

The theme is compatible with Divi Builder? And can I put a static page for homepage? Thanks!

Hello,

You can always put a static page as homepage with any page since its a core feature. As for Divi Builder, Ink doesn’t offers any compatibility for it. But it should work with any themes with a little edits since they are made to be compatible with the most. Thanks.

hi, please clarify for tschanch and I if a purchase now will include the update (when it arrives) or not?

Hi there. definitely, any users who purchase Ink always get the last version and all future updates are included in the purchase.

Thanks!

Any ideas on when the update you announced here will be available? Do I need to purchase extended support to get the latest version?

Hey there! Thanks for writing in.

The update is almost ready. The plan is to submit tomorrow, and hopefully will get approved within the week. Stay tuned, and thanks for the patience!

john

Has it been submitted?

Unfortunately not. What is pending is an update from Restrict Content Pro plugin author which has held us back. As soon as this happens we will submit the theme update. I really hope this is in the following days, we are not happy with this kind of delay ourselves.

You should be notified when the update goes live via email.

Thanks John

something weird is happening on my site… every page I add appear on top of the home page instead of a separate page… also the page title doesn’t appear in its regular title font and centred, but smaller and on the left. Also all the widgets disappeared?? What am I missing

Hi there

Definitely this sounds wrong, and it should not be happening. Feel free to open a ticket at http://codestag.com/support and we will gladly take a look. Make sure you leave a url to your site in order to see the issue in context.

Thanks! John

Hello. Two questions:

1)The theme works with wordpress 4.7?

2)Is compatible with Visual Composer?

Hi there

Yes, the theme is working with WordPress 4.7 and we are pushing an update next week with many new features.

Ink is not compatible with Visual composer, as any of our themes.

Thanks!

thank you.

Also can i have an html copy of ink theme? I need to add in a subfolder of my domain some static pages and i want this pages to look like the main theme?

Hi, I’m afraid there i no html version of the theme available, we proceed straight into php coding :)

You may need to reproduce an html version using the same structure, class naming etc. Thanks!

Hi, on the homepage I want the homepage’s top block fullscreen like it was in the older demo’s. Now it has the same height as the blogs underneath it. How do I do this? Regards, Sjoerd Banga

Hi there. feel free to submit a ticket at http://codestag.com/support and we will gladly help. Make sure you post a link to your site, as I am not 100% sure what the problem is.

Thanks!

John

Please for the love of God, how do I get the demo .xml files???

Thanks.

Hi there. Please open a support ticket with your purchase key and I will personally reply. Thanks!

John

Hi John,

Already found it. Thanks.

However, it did not come with the demo pages like Landing Page and Another Landing Page.

Why???

Hello there,

As we said previously, please open the support ticket at https://codestag.com/support/ and we’d be glad to assist you.

Thanks.

Good news!

We are glad to announce that we are almost ready to push a huge update to Ink with several refinements and features. We hope to be ready and tested in the following days. Stay tuned for theme updates.

Thanks!

John

How the hell do you avoid content in the page editior text box overlaying the background image? I want it to display below the background header image? So, frustrating!

Hello. Support for Ink is provided at http://codestag.com/support

Please open a ticket there and we will gladly take a look and help you out.

Cheers! John

I have and still no response. Shit customer service again from a template maker.

Bad language! I have replied to your support ticket and I hope we can be friends again.

Thanks

John

Hi, I’m still working on an site for my wife and bought this theme. I’m still on the configuration but got my first problem at all. I can’t see the menu and it won’t show up. Any hints to fix this issue? http://imgur.com/a/AD87k

Sorry, Comment was on the wrong theme.

Hello, I’m truly impressed with your theme. It perfectly fits my new website with its excellent typographies.

But I have a pre-purchase question. I’m a Mac user, so I have tried to open your site demo with the iOS simulator included in XCode. In this way, you can test how the site will be displayed in each version of an iPhone or an iPad.

So here comes the problem: in the test of display with the Iphone 6S Plus and with the device vertically oriented, the logo doesn’t display well, it’s TOO CLOSE to the title of the post.

I send you a screen capture.

http://content.screencast.com/users/LabiosDeCenizas/folders/Default/media/81b5f205-9de8-4800-ab53-eb309418f786/Captura%20de%20pantalla%202016-10-15%20a%20las%205.27.19.png

Do you plan to fix the logo display in most recent iOS devices?

Hi there, we have already a css fix for that at our knowledge base. You can take a look at it here: http://docs.codestag.com/article/340-modifying-logo-size

We also plan a big update to ink with several enhancements and new features.

Many thanks, let me know if there is anything else I can do for you.

John

Hey, many thanks for the answer.

But if you have a CSS fix, why don’t implement this in the demo site, to assure that any preview is correctly viewed in a phone?

I also have tested your demo site in my Android phone, and here the situation is even worse: the logo is impressed over the header of the post.

And the images of the posts, instead of being resized, are cropped.

It’s sad, because after 10 hours of search in Themeforest, previewing every single magazine template, your theme is the best looking in a computer by a large difference.

But while I always use a computer to navigate, today, in any website, half of the visites come from phone devices.

And I expect that if I purchase a theme in 2016, most of the basic features are implemented by default, like to assure that the site is correctly viewed and it has been tested in the most common phone devices.

Also, regarding the CSS fix. Is this CSS fix changing the appearance of the theme in desktops, or does it only affects the phone devices?

If you have a screenshot with a comparison of how the theme will look with the CSS fix implemented in a modern vertically oriented phone, and in a standard resolution of 1080p in a monitor, it will be really appreciated to make a purchase decision.

If with this CSS fix, the theme doesn’t change the logo size in the desktop version, and you can assure that it will be correctly displayed in all the phone devices, I’m fine with this.

Also, if you have some link to an example web in which the CSS fix has been implemented, this will the ideal situation. To have the opportunity of testing how the template will look in different devices.

My best regards.

Hi again. This is not a bug to fix, it depends on the occasion, so we provide the css to use as /if needed instead of putting this to the theme. The css applies only for mobile devices.

Thanks! John

I thought this was a membership based type of theme. Can you please help me figure this out?

Hi there

Yes, indeed it is based on Restrict content pro plugin, which offers membership subscriptions for restricted content.

This means that you can ask a paid membership from your readers for content that you create, and thus monetize your site.

You can go through our docs to figure out how you can set this up:

http://docs.codestag.com/article/89-restrict-content-pro

or, drop us a line at our support desk at Happy to help!

http://codestag.com/support

Thanks

John

This theme has problem with space between the images please fix it

Hi there

We find this behaviour of yours a bit weird. Seems that after giving a one star rating to the theme, you requested a refund, claiming that the theme is broken. I have repeatedly made clear that if you have support requests please consider sharing them with us at our support desk.

Please stop posting in this comments section, especially generic and un-supported claims that have nothing to do with the theme.

If you believe there is an issue with your images you can be more specific at our support desk, which we operate to serve our customers properly.

Thank you

John

Hello again, just to let you know that your abusive behaviour has been reported to Themeforest, plus the original content of all your reviews (that we receive as email as well) has been forwarded to them for review.

We are not taking any legal action, although we are eligible to do so.

If you need any help with the theme, you can submit a ticket to our support desk, as I have been repeatedly telling you.

Thanks.

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