Discussion on Pond - Creative Portfolio / Agency WordPress Theme

Discussion on Pond - Creative Portfolio / Agency WordPress Theme

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463 comments found.

I considering this theme, but it seems that it has not been updated since March 2016, and this is holding me back. Do you have any plans to upgrade this theme ? I need a theme for blog and look different,

Hello,

yes it is planned to update the theme in the next weeks/months.

Hi,

I’m the default page template because I want to use multiple pages – but cannot find a way to add a portfolio to the homepage without it being a one-page website?

Thanks

Hello,

please use the support page to contact us for better & faster support. make sure to conatct us with the account you bought the item.

Hello, I was wondering if the “Poster Image” on the Hero Slider (the fallback image on mobile devices when using background video) is .gif compatible?

Thanks in advance!

Hello,

yes it should be compatible for gif images.

There are no clear instructions on how to use a google maps section. It doesn’t work out of the box because, of course, you need to add your API key but there is no place to paste it.

Hello,

please send me a message through the support page for better and faster support.

hi there I can´t manage to visualise the back to portfolio button. hints?

Hello,

you can enable/disable it in the theme options. Make sure to choose the right page in the options.

For future requests, please use the support page to contact me for better support.

I have wrote in twice to support but have not received a single reply

Hello,

please check the email you entered here on your themeforest account. I answered all your support tickets some days ago.

Pre sale question: Is it possible to divide the works into categories? like Pics, video, draws ? Can I create maybe clone pages of “work” to make it possible? or pages can have sub pages (like Work -> pics, video, draws as subpages or categories). Thank you

Hello,

unfortuantely this is not possible for this theme.

The menu nav / hamburger icon on the blog page does nothing when clicked on. This is the only page and place where this is happening. The blog page from the main menu (it’s not a section, but it’s own page) goes to this URL: http://546.ee1.myftpupload.com/blog/. But then from the blog page, when I click on the menu nav it does nothing and I can see in the bottom left it’s trying to go this URL: http://546.ee1.myftpupload.com/blog/#. Can you please help? Thank you!

Hello,

please use the support page for better & faster support. Note that your support period has been expired.

Would you consider updating this theme? it’s been having numerous issues, such as Demo 1 not loading the Revolution Slider saying “home-slider file does not exist”, sometimes photos in certain pages that used to appear, suddenly stop appearing and only load as ”?” marks, in addition to adding a native form for Retina logos, because using plugins for Retina is really complicated for me and a lot of other themes are offering their own form to put links/files for both the retina and the standard versions, without the need for external plugins.

I hope you also add the ability for logos to resize automatically and take a certain percentage of the page size so that whatever size I upload the picture in, even if it’s much larger than the space, it resizes automatically to show up in a certain percentage of the page size (without ruining the image by compressing it’s width or height alone to fit the space.

Another note would be to allow us to change the main page to either one of the 4 demos we have, instead of having to delete the whole website and start all over again. A lot of other themes give the opportunity for full customization to various demo styles without having to force us into removing everything (which causes more harm than good) just to change the front page design to the style of the 2nd, 3rd or 4th demo.

I also once reported an issue where certain boxes (specifically for the Team section) do not have a button to save changes, and closing the settings box does not save the changes, unlike other parts where closing the box itself saves the changes I made.

I have bought this theme, and I really like it, but you really need to work on its functionality and ease of interaction, because so many features are broken, and for your information, I’ve submitted numerous tickets before, neither of which got the necessary help I needed.

Are you planning on releasing a new update of POND theme soon? Especially in light of the latest WP 4.7.1 update? Thanks!

Hello,

the current version should work fine with the latest WP 4.7.1 version

Hello, sorry to bother you again but I have some questions about Pond sliders and portfolios behaviors :

1. Does the filtered portfolio has 1 or 2-column fullwidth grid ?

2. Can we open a video in a lightbox when we click on a portfolio item instead of opening a project page ?

3. Can we trigger a video in a lightbox with a button on the hero slider ?

Thank you !

Hello,

1. the columns depends on the screen size. You have the possibility to choose between the thumbnail size in the option panel, and depending on this settings it will adapt to the screen. So you can’t specefy a column choice.

2. Yes, this is possible

3. Yes it is also possible.

Ok perfect ! This will be my website template ! Thank you very much !!

Hello How can i set blog page on demo? I was imported demo(fullheight-), but blog page was empty. Post is not link to blog page. Other page is working.

Hello, unfortuantely I don’t get your issue ver well. Please use the support page to contact me, for better & faster support. Note that your support period has expired.

On tag pages the social icons do not render well. Any idea how to fix? Check out https://tuio.ro/tag/agency/

Hello, please contact us via the support page of this item for better & faster support.

Hi, I have used the support page but I have always received faster answer here (still no answer over in the support page). Thanks

Hello,

then you were kind of lucky, because it can take some days here in the comment sections and via support page I usually respond within 24hours (not on weekends). I also checked my support history and founded 2 support tickets from you which has been responded.

Can’t delete a page located at https://tuio.ro/split-sections/ . Any ideas why? The page does not exist in posts, pages, etc.

Hello, please contact us via the support page of this item for better & faster support.

Actually I have, but it seems you reply faster here. In the meantime I have resolved this issue it was a permalink. Thanks.

Hi there. I am having some problems with my google map on the site. I’ve tried to use an API Key recently but it doesn’t seem to work. Is there any plugin or other easy solution for this issue? Thanks for the support.

Hello,

we answered your support ticket.

Is it possible to increase thickness of border?

Hello, you have the possibility between 2 thickness. default = 40px + big = 60px (see demo 5)

Hi, I wanted to know if there was a way to to update the instagram logo ?

Thanks !

Hello, sorry for the delay. We’ve been out of office the last weeks. I will add this to my to do list for a next update.

Hello,

I’m having a problem with the fonts not updating after I change them in the theme options typography panel. I’ve made sure to save changes after switching the font but when I reload the web site it’s not reflecting my changes. Am I missing something?

Hello, sorry for the delay. We’ve been out of office the last weeks. Please use the support page of the item to contact us for better and faster support.

Hi my support for this item has expired but had a small query, where do I edit to delay the preloaded so it’s forced to stay there longer please? Thank you

Hello, sorry for the delay. We’ve been out of office the last weeks. Your request needs customizations in the javascript which I can’t give any detailed support about because it’s customizations. Thanks for your understanding.

will there be an wp update?

Yes, but can’t give any specefic date yet.

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