616 comments found.
Hi! I have an issue with a Priority Theme (Travel) that I just recently purchased. The EVENT module is not working properly. We found some error on JS on consoles and possibly that is the cause of it. And oh the layer slider that we are using on the website needs update but it is asking for licence, But the layerslider should be included when I bought the theme.Link http://airwayscharter.me/Airwayscharter/ Thanks!
Hi ilovebianky.,
1) Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
2) We have sent the latest layerslider plugin to your email. Please update it.
You can just ignore that message in your dashboard. Since the layerslider come along with the theme that message appears in your dashboard, you can get the layerslider files from us when there is an update.
Regards., BuddhaThemes Support.
How do I change the logo image on the Flooring page for the Priority theme? I changed it in the settings and all the pages show the new logo except for the Flooring Home page.
Ken
Hi.,
For your home page, please check you have assigned any one template from Default page option under the page editor section, its Flooring means you need to change the logo from the template also, so that only the home page shows your logo. Please follow the instruction to assign the logo for the template
http://prntscr.com/duojxoThe get into Dashboard > Templates > Edit the Flooring template, here you can see the general options for logo and retina logo here you can remove the existing logo to upload the new logo as you want.
http://prntscr.com/duolm6Else you need to remove the particular template for the home page to default template to get the common logo for all the pages.
Regards., BuddhaThemes Support.
Hi, I used Priority Page Builder on my page. I put “Posts From Categories” and I set “Layout Type” = Type 1 and “Button Type” = “Type 2”. Now in front-end page I see selected posts but buttons link to ”#”. How fix this problem?
Hi auch.,
Please send page link of your issues. So that we can get a clear view and help you ASAP.
Regards., BuddhaThemes Support.
Hi, my URL page : http://eye.auchweb.pl/
problem is in sections news and recent blog
Hi auch.,
Kindly, mail us your updated site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Regards., BuddhaThemes Support.
Hello,
I have installed WPML and configured to make sure its working well, i had issue showing the Switcher in the menu, im using the one page menu. any idea how it works since your theme says its compatible with it ? in the other hand, im also trying to add a custom link to the menu but seems not working, tried to locate the menu files and added manually in the php code, it shows with the custom link but when i press nothing happened, please need to fix those issues as soon as possible. Thank you in advance.
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
Hello,
Email sent.
Thank you in advance
Hi Cloudypro.,
i) We have customized “custom link” menu – Refer https://www.dropbox.com/s/bl122a4jtqpi1s3/external-menu.png?dl=0 By using “external” class name you can act particular menu as external page.
ii) Also fixed WPML menu switcher issues.Please check it out – http://prntscr.com/dtd1z0 Also remove these – Refer http://prntscr.com/dtd2ax
Regards., BuddhaThemes Support.
Good Day. I had a developer use the theme to develop a real estate site for me on a test server. After I got the site on the live server, I realize I’m not able to update the property listing. I login and go to property listing and there is no option to update features. I’m either missing something or need a clear manual on what to do. Please help.
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
Hi and happy new year, i have installed the theme right now but the Importer menu is not present. How can i do ?
I see only now that the plugin is not active. sorry. I have a question anyway. The importer not show the ACQUARIUS demo. I need it Please can you tell me how to select?
Hi emaste.,
Thanks, Happy New Year!!!
Go to Dashboard / Appearance / Priority Options / Importer and refer this screenshot to import “Aquarium” – http://prntscr.com/drqcf5 and http://prntscr.com/drqd3s
Regards., BuddhaThemes Support.
ok. Please can you tell me how to delete the words “for demo purpose only” on every image of the website ?
And there is another problem with google map – util.js:211 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
Hi.,
Sorry, You can’t remove the word “for demo purpose only”.
Those images which we have used in the demo are all licensed images. If you need to use those images, we can send you the purchase links. Dummy image will be present instead of original image. You need to replace your own images. Please have a look.
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
Hi.,
Please follow the instructions in the below knowledge base link for updating the Google maps API key error.
http://wedesignthemes.com/support/knowledge-base/google-maps-api-error/Regards., BuddhaThemes Support.
Ok thanks. No problem i change the image My questions : 1) Another problem with google map that not work – util.js:211 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys 2) is possible to import more demos without overwriting the acquarius data just imported? Thanks !!
Hi.,
1) Please follow the instructions in the below knowledge base link for updating the Google maps API key error.
http://wedesignthemes.com/support/knowledge-base/google-maps-api-error/2) No, You can’t import the another demo, it’ll conflict the home pages and overwrite the pages and the theme demo settings.
Regards., BuddhaThemes Support.
Hi Emaste.,
Our demo page each one uses separate options for layout, columns, etc which is shown in this screenshot http://prntscr.com/ds5jug and we have used each one in each pages. If you have installed the dummy data, all the demo pages would have been installed in your site. Please have a look at it.
Regards., DesignThemes Support.
Hi, thanks for the reply … If i need the demo content af these pages what can i do ? is possible to have it anyway by email ?
Hi.,
If you need these pages you need to import the dummy data and make the changes from that pages as your wish or create the new pages as like that. The dummy data included in the theme package also, you van get it from wp-content/plugins/buddhathemes-core-/importer/demo
Go to dashboard > Appearance > Priority Options > Importer > Import Demo. Here you can import the demo contents as per your needs.
OR
You can import the dummy data by xml files from Dashboard > Tools > Import . Here you can install the WordPress importer plugin and browse the dummy xml files and import the desired demo for you.
Please follow the instructions in the below knowledge base link for import the dummy data.
http://wedesignthemes.com/support/knowledge-base/how-to-upload-the-dummy-data/If you found any difficulties to import dummy data please mentioned which demo do you need to import and mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will import the dummy data for you.
Regards., BuddhaThemes Support.
I can also create a new subdomain and import the data to this new wordpress site and then copy the html code of the pages i need and paste into my productive website ?
I write to you by email to import data on my web site
Hi emaste.,
Kindly mail your WordPress Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will import all the shortcode pages to your site.
Regards., BuddhaThemes Support.
do you have an option for multiple site license. I have a several sites i need to develop and I want to use this on each and prefer the option to get a license that can work on all.
Hi tasbelize.,
If you are using the site in multiple sites, then you need to purchase separate license for each of the domains.
Regards., BuddhaThemes Support.
So you don’t have and enterprise license?
Hi tasbelize.,
Sorry we do not have enterprise license with themeforest. There is an extended license option and that too cannot be used with multiple domains. Compared to the price of extended license, you can go for each license for separate domains.
Regards., BuddhaThemes Support.
Hi, I have a problem. I can´t edit blog, words dissapears
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
It seems that your support expired on 21/09/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., BuddhaThemes Support.
IS the newest version compatible with WP 4.7?
Hi luckykadet.,
Sorry, We didnt release our theme compatible with Wordpress-4.7. But you can update wordpress with 4.7 If any issues occurs, We will help you to fix.
Regards., BuddhaThemes Support.
I can’t afford the possibility of problems, I will have to wait for the release of the next update…
Hi Luckykadet.,
Ok thanks. We will try to update it as soon as possible.
Regards., DesignThemes Support.
In the portfolio page, where it displays the link, the site is always pointing to http: // fa-globe / I would like to solve this, I have already tested in other installations and it always works the same. http://apon.com.br/projeto/transportes-caliman/
http://prntscr.com/dmmup7Hi agenciasomos.,
We have checked your portfolio page but link works fine – Refer this screenshot http://prntscr.com/dmx5kn
If you want to change link , Go to corresponding portfolio item and Refer http://prntscr.com/dmx6cj
Regards., BuddhaThemes Support.
I already have the theme installed, how do I upgrade to a new version?
Hi.,
Please follow the instructions in the below knowledge base link for updating the theme.
http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/Regards., BuddhaThemes Support.
Hello,
How can i add a link inside an accordion that open another accordion ? like this example : http://jsfiddle.net/DSGxz/1527/
Hi techcomputer.,
We will check this feature and update it in our future versions. Thanks.
Regards., BuddhaThemes Support.
Hi, How do you remove “Term Archives:” from the h1 page title tag on WooCommerce category page?
Hi.,
You can change the text “Term Archives” from wp-content/themes/Priority/framework/sub-title.php line no: 45 (aprox). Refer the attached screenshot.
Refer : http://prntscr.com/dk1jlj
Note : The removing the text “Term Archives” affect all the term archives pages.
Regards., BuddhaThemes Support.
Perfect, thank you
Hi.,
Thank you.
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., BuddhaThemes Support.
Sorry, hopefully last question Ram, would you know of any issues with the template when running WordPress version 4.6.1? http://prnt.sc/dl645j Seems in Chrome the content does not scroll and some of the admin section has stopped working
Hi Assentia.,
We have released our latest Priority – Multipurpose Responsive WordPress Theme version 2.6 on 02.12.16 which has a compatibility with WordPress 4.6.1. So, kindly update our theme.
Refer our knowledge0base link for how to update the theme.
http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/Regards., BuddhaThemes Support.
Hi, im trying to overwrite styles with child theme activated, but i can’t even with !important. Thank you.
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue. Also please mention which css code from the child theme is not working.
Regards., BuddhaThemes Support.
Hello, my purchase code is it ef1a1790-b7cf-43ea-bb53-220824ce3fbb. I installed “Priority – Multipurpose Responsive WordPress Theme”, I installed all required plugins and I imported the demo “Medic”. Now, I can’t edit the imported page in the “Priority Page Builder”, becouse the “Priority Page Builder” is empty. I can edit only the code with shortcodes, example homepage. How to edit the imported pages in the “Priority Page Builder”?
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hello,
I have recently used the wall decor demo theme for my homepage, but I cannot change the red highlighting color in my nav bar. Please advise!
Thanks!
Hi.,
Just add this css code in Dashboard > Appearance > Priority Options > Layout > Custom Css & Js > Enable Css > Yes > Pasted the css code inside the text area > Save All. Change the color as per your needs.
#main-menu ul > li.current-menu-ancestor > a { background-color:#ff0000; }
Regards., BuddhaThemes Support.
Thanks for the help, however it still does not work. I’ve placed the custom code where you suggested and the menu is still red on the homepage.
Hi ekcullen21.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
Hi, I want to buy a new license for this theme, but I would like to know will it be compatible with the latest version of WP as it does not say on the description. Thanks
Hi kaisneuron.,
Our theme is compatible with latest wordpress version. In the next 2 days we are going to release the next version with updated plugins, fixing some issues, etc.
Thanks.
Regards., BuddhaThemes Support.
Hello,
I am trying to upload one of the demos from your package, but the only ones I can get to upload are the “new demos”. I’m interested in using one of your other ones like attorney. When I click import all demo data nothing changes and they do not appear in the templates or pages folders.
Thanks!
Hi.,
Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and import the dummy data for you.
Regards., BuddhaThemes Support.
Thanks! I am going to pass right now, but thanks for your help.
Hi ekcullen21.,
We have not received any mails from you until now. Please send us the credentials so that we can check on it.
Regards., BuddhaThemes Support.
How do I edit content of side bar on search results page
Hi Luckykadet.,
In our priority theme by default it takes the post archive layouts for the search result pages. So you can change the layout under Dashboard > Appearance > Priority option > Page > Post > Post Archive.
Then you can edit the Standard Right Sidebar under Dashboard > Appearance > Widget.
Regards., BuddhaThemes Support.
Hi there, does this theme include demo slides (education)?
Hi ibernard.,
Yes our theme package includes the demo slides as well. The education slide is also included with the theme. Let us know if you have any queries. Hope you ll purchase our theme soon.
Regards., BuddhaThemes Support.
