520 comments found.
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Mikado
hi, i am unable to login to item support for creating tickets. please check my website dustyroad.in. the carousel has got distorted somehow and i am unable to correct it.
regards,
Hi,
It might be some temporary problem with Ticksy. Please try again now. Thanks!
Mikado
Hello
It is about the translation of the theme. I have with Poedit much translated into German and loaded on the server, unfortunately, he shows me only partially the translations. What can be the reason?
Hello there,
We improved translation files in some of our theme updates. So, please, make sure you are using latest theme version. For further assistance, fill your ticket on our support forum at https://mikado.ticksy.com/ and include your site URL so our agents could take a closer look. Thanks
Mikado
Hi!
I’m ready to go live for my brand new Voyage web site but i noticed a big issue regarding the “Find your Destination” function.
For example, we have some tours scheduled for febbruary some categories and 4 destinations. Mostly the tool doesn’t match the 3 criteria! If i search for febbruary tours it can’t find tours even if there are 3 available!
How can i fix this? It’s quite urgent. thank you
Hi there,
Please, check here how you should add period for the tour http://screencast.com/t/5YqWhNbtAprO and please, make sure that tour item should be published but not scheduled http://screencast.com/t/KtjDyvTS
If you are still facing any issue, please, write on our support forum at https://mikado.ticksy.com/ and include your site URL with wp-admin access.
MIkado
Dear Mikado team i’ve already added periods and all my tours are published. In fact some of them appear as results of a query with “what” and “where” inputs. There should be something wrong with the “when”. I’ve already opened a ticket in your support forum. I’ll update it suddenly with my wp-admin access. Thanks
Your ticket is assigned to our agent who will get back to you as soon as possible.
Hi again! One more question please: is it possible to use this template for a multilanguage site? I want the site to be in English and French. Thank you.
Hi,
Yes, you could set it with some multi language plugin, such as WPML for example, since we have done integration for this plugin.
You are welcome.
MIkado
Hi,
Firstly, is this theme has RTL mode? Also is there theme option page to control theme options. For example logo, contact, map ex.
Hello there,
Thank you for taking interest in Mikado. Yes, in our Mikado Options we implemented plenty of options for customization: Please, check this screenshot http://screencast.com/t/5NH5knd4L
MIkado
Hi
I want to add some html tag in tours excerpts how can I add?
Hi there,
Please, check this screenshot http://screencast.com/t/mqdyQCWHdU2 So, if you add get_the_excerpt() function instead of ours in \wp-content\plugins\mikado-tours\post-types\tours\templates\tour-item\list.php you’ll get option to rend html tags in excerpts in tours list, too.
Best, Mikado
The 59 dollars that I have to pay for the regular license – is it a sum that I have to pay each year? Thanks.
Hi,
Thanks for interesting in our theme!
No, you pay for the theme once and you get 6 months of support included.
Mikado
Hello, how can i install the favicon for this site? Thanks
Hi,
Please go to Appearance > Customize > Site Identity and there you will be able to add your icon http://screencast.com/t/dlMCXC2P8bo
Mikado
Hi I’m trying to put content on footer 4 column, but its not showing up. I have checked theme setting I did Show Footer Top Enabling this option will show Footer Top area. but not showing up.. also checked the page of option showing footer.. can you please help me?!!
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem. Also provide your wp-admin credentials.
Mikado
Hi try to open a ticket but getting this error That purchase code doesn’t seem to be valid. 
i can’t find any of fields that I can put my purchase code in the profile and ticket form.
Hi,
Please login to Ticksy with your Envato credentials, it should work regularly. Also, sometimes temporary problems occur, you can also try a bit later.
Thanks!
hi! i just wonder that may i use your template logo for business? http://voyage.mikado-themes.com/wp-content/uploads/2016/04/logo-footer-light.png. this heart image of link
Hi,
Unfortunately not, it is under copyright. You can create something similar yourself but you can’t use this exact one. Thanks!
Mikado
Hi, thank for reply
But when I book a tour I did not receive any email. What is issue?
My Tour pages are not working “http://www.naturesurfers.com/tour-list/” ?
Hi,
It is because your theme is outdated. That version didn’t have that functionality. Please update your theme and after that add your booking email in Mikado Options http://screencast.com/t/XoieEhQ8K
Mikado
Hi
The theme looks wonderful but after scrolling through some of the comments there is a few questions in the contact/booking that is really important for me to buy or not buy the theme.
Are the contact forms in Contact Form 7? Can i edit the “book this tour” widget on the side? I would like to make a form without the directing to paypal because our clients need an invoice for the tours. Also I would like to edit/add/delete a few items..
Thank you
Hi,
Thanks for interesting in our theme!
Contact forms were built via CF7.
You cant edit booking form via theme settings, you can custom code theme files.
You can create non PayPal form. Just for regular booking.
Mikado
Hi, It is very good theme for tour related websites, but its back is very simple, Please tell us how can I change Payment method and page?
How create invoice for user? When user book a tour it send an email to customer?
Are there any option for above changes in theme?
Hi,
There is no way to change payment method if you use our booking form. An email will be sent to user after booking automatically.
Mikado
Hello
Hello 
Hi, I was trying to find out if there is a possibility in the booking system, after I chose a date, to choose a time? To set up a several variants in one date. And can I integrate more payment methods?
Thank You
Why nobody is answering?
Hi,
Sorry for the late response, we’ve been working with limited resources during holidays.
When it comes to booking form, you can’t customize it in theme options you can only do some custom codding. You can add more info in Tour item itself, but there is no possibility for them to appear in booking form.
Mikado
Sorry, but I didn’t really understand. Can I choose the timing?
Hi,
Basically you can’t, you will have to custom code booking form for that.
MIkado
Ok. Thank you:-)
You’re welcome!
hello This is argent… this is a great theme and please tell me that where will be the customizing files or menu of the search panel on the main page (when,where,what…) I need to add items to ‘what’ part..
Hi,
Please take a look at this file
wp-content\plugins\mikado-tours\post-types\tours\shortcodes\templates\tours-filters-holder.phpMikado
thank you Hassan
Hello there,
Thanks for writing in!
You can change it directly in file, you will need this one: wp-content\plugins\mikado-tours\post-types\tours\tours-register.php
And here is what you need to change: http://screencast.com/t/E3r3Ocm5
Mikado
Hi,
Thanks for interesting in our theme!
Theme is compatible as well with plugins developed by WooThemes, so you can use those plugins.
Mikado
hallo i have 2 Questions: how can i change the dollar to CHF. and how can i edit the search in the slider i need just Month, i will remove oders ? thank you
Hi,
Thanks for interesting in our theme!
For currency you can go here http://screencast.com/t/rZuyTMI7dJ
When it comes to search, there is no such option, you will need to custom code theme files to do that.
Mikado
thank you it is very goot theme. i like it
Hassan
hi
i have an oder question how can i edit (Made with by Mikado-Themes) thank you
hi
i have an oder question how can i edit (Made with by Mikado-Themes) thank you
Thank you for your kind words
Just go to Appearance > Widgets and there find Footer Bottom Left you could modify current content http://screencast.com/t/wMltq5GMMg
