669 comments found.
Hi there, I am busy editing this template and wanted to change the ‘coupon’ image on homepage v7 and all of a sudden the ‘coupon’ section just disappeared from my website? why would it do that? Kind regards
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please share with us the URL of your website ? You can email our support to protect your privacy.
Thanks, Ibrahim
Hi there, do you have skype? and what is your support email address? Kind regards
Hello Pierre,
We’ve already responded to 3 of your emails. I am not sure if you are getting them. Can you please confirm ?
Thanks, Ibrahim
Hello, we are interested in your theme, we think it is suitable for one of our customers who needs a new website for his food and cooking shop. We would like to try it before buying, especially catalog mode, admin backend and mobile appearance with catalog. Is it possible? Thank you in advance for your reply.
Hello there,
Thank you for your interest in our theme. We are happy to offer you access to our trail website. Please email our support from the support tab and we’ll send the details across to you via email.
Thanks, Ibrahim
We have already sent the email on 14 Jan. (ticket # 11409) ... of course we understand that it was during the weekend 
Oh my sincere apologies. I’ve sent you the details of your trail website. Thank you again 
Many thanks for speed. How long will it be available?
As long as you wish
Usually we delete all trial websites after a few weeks. If you wish to have it beyond that you can simply let us know about it and we’ll exclude it from deletion.
I like this one https://demo2.chethemes.com/pizzaro/home-v6/
What i want is , when you click on the left menu items, page will not be reloaded (ajax maybe), and Content will be changed. Shop items will be seen in content. Is it possible?
Hello Aykut,
Thank you for your interest in our theme. What you are referring to can be achieved only with a front-end framework like for example react.js. I don’t think it is currently possible to have them all load via AJAX or pipes.
Hope this clarifies.
Thanks, Ibrahim
This is exactly what i need. You click the menu items but page does not reload. But it must be on page home-v6. Possible to do?
Hello there,
In home v2, the icons are actually tabs and hence the products are loaded via AJAX. Other content are not AJAX loaded.
Hope this clarifies.
Thanks, Ibrahim
Ok i see. But is it possible to set that TABS on the left side, and the content on the right side? in home v2 they are link. Can we make them tab items?
No, it is not possible. Unless you write your own CSS code.
Hi! Is it possible to add “add on” to the order? Like extra cheese or bacon
Hello 
Thank you for interest in our theme, regarding to your question – please check the link: https://demo2.chethemes.com/pizzaro/product/hawaii-vegetarian-pizza-3/ and scroll down a little, here you can pick additional toppings, dipping sauce etc and even special wish to order 
So basicaly yes, it is possible
I hope that answers to your question, if you have more, let us know 
Michal.
Hi Michal!
Thanks for a quick response. Awesome! Going to buy it as soon as I can.
Best regards, Hootan
Hi Hootan,
thats sounds great!
If you will have any issues or questions, dont hestitate to ask, we are here to help!
Thanks, Michal.
Hello Hootan,
If you’d like to test the theme before purchase please do email our support and we’ll setup a trail website for you.
Thanks, Ibrahim
Is it possible to get dummy data with 1 click? Or we have to do it ourselves?
Hello, thank you for interest in our theme 
Not literaly one click, but still easy as that
You can check short process here: http://transvelo.github.io/docs/pizzaro/dummy_data/README.html
Let us know if you have more questions 
Michal.
You can also view the video on importing here : https://youtu.be/PNxfITw833s
Hi, my friend, I’m from Brazil, I really enjoyed doing v2, I wonder if documentation helps make it the same? .... It’s for a client, so I need to set it up correctly.
Hello friend,
Greetings from India
Glad you like our theme. Yes, you can use v2 with the help of a documentation. We are also preparing video tutorials to help you with that. I will post links soon.
Hope this answers your questions.
Thanks, Ibrahim
Thanks, Ibrahim Just one more question, I never bought with themeforest, this license is lifelong for a single site, correct? I just want to use it on a website.
Grateful
Hello 
Yes, 1 license for one single site lifetime
You can read full Regular license terms if you wish: https://themeforest.net/licenses/terms/regular
Let us know if you have more questions. Michal.
This license is valid for how long? Can I use it for a lifetime?
Exactly
You can use it for a lifetime, 1 license per one site 
Thank you very much!
Thank you Michal. If you’d like to try the theme before purchase please do email our support and we’ll setup a trial for you.
Thank you, I sent you an email, this support is maximum!
Thank you for the email. We’ve sent you the details of your trial to your email. Let us know if you have any questions/suggestions.
How can I leave the Home V2 theme in the square style? I’m already using the test!
Is stretched
Hello there,
I am not sure if I understand your question. Can you please explain with the help of a screenshot ?
Very nice theme! GLWS.
Is woocommerce required ? If let say we use an external system for ordering and we only need the site to showcase a menu without ordering, is it possible ?
Thanks
Hello there,
Thank you for your interest in our theme. I understand your requirement. WooCommerce is required to add products, configure its options. However our theme has a catalog mode option which when enabled will disable all shopping cart features. In this way you can simply use the theme as a showcase instead of taking orders. ( There are 2 pages cart and checkout that will have to be deleted manually ).
If you’d like to try the theme before purchase, please do email our support and I will setup a trial for you.
Hope this answers your questions. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, How can I change the svg logo? in customizer only images are allowed and in Pizarro menu there is no option to change the logo. thank you
Hello there,
Thank you for purchasing our theme and for reaching us. You can change the logo from Appearance > Customize > Site Identity > Logo. You can then upload your own images.
Please note that WP media does not allow you to upload SVG files. If you want to use SVG files you will have to modify the code via your child theme’s functions.php
Hope this clarifies. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, in the Home-v2, the food menu doesnt change the product categories after I changed the food menu itens. In home-v1 its ok.
I am not sure if I understand your question. Can you please explain with the help of a screenshot ?
In home-v1 you can change the food menu itens in the menu customizer but in Home-v2 the food menu is coded in pizarro/inc/template-tags/homepage-v2.php and to change the names of the food and icons you have to edit the homepage-v2.php file. Also I have the need to add a diferent site logo to the footer but I can only have the site logo sitewide.
Thank you for the clarification. You can edit it from page attributes like here : http://transvelo.github.io/docs/pizzaro/setup/home_v2.html#row-2
I will make an update tomorrow to enable you to allow a different logo for footer.
Hope this helps.
Thanks, Ibrahim
Please use this for your custom footer logo : https://transvelo.freshdesk.com/support/solutions/articles/12000023535-how-to-add-custom-logo-for-footer-
Thank you for the explanation on how to change the food menu and the code for the custom footer logo, it worked very well.
I have another question for you
can I do the same as the custom footer logo but in a header of a specific page-id? I need a custom logo on a specific page-id
I cannot add custom icons to the food menu. Is there any way to bypass this and use icomoon custom icons maybe?
I found a way to add the custom icons to the food menu and to the Home-v2. Now I just need a way to add a custom header logo on a specific page-id. can you help me? best regards
I found a way to change the header logo in a specific page-id. thank you very much for your help. best regards
Hello there,
Apologies for not getting back earlier. To add custom icons you will have to load them first and then include theme wherever you wish.
Hope this helps. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, I have some questions, First: The plugin incluide all the plugins that appear in the documentation or they are just for reference?, Second: The Select Crust, Size & Sauce, and toppings selector are part of the theme or need to buy another plugin? thanks for the info.
Hello there,
Thank you for your interest in our theme. We’ve bundled only one premium plugin which is Revolution Slider. All other plugins are available as a FREE plugin from Wordpress.org repository.
Yes this is part of Product Addons plugin. It is available as a free plugin in Wordpress.org repo.
Hope this answers your question. Let us know if you have any other questions. Also if you’d like to try the theme before purchase please do let us know.
Thanks, IBrahim
Can I know the page of the product add on? I search and found many of them, I like How it’s displayed in the themo page, It’s easy to make it look like that?.
And the footer that appear in the mobile view with the cart, the search, and the account button. I can do it with this theme? and it’s there a possibiliti that change the account button for another, and when I press search displays the categories?
I really looking to buy this theme, but they are some things I want to know before hand. I really want to know that I dont need to expende a loot more to make it look like the theme.
It’s there a documentation info?
I talk in the other post about that, but I think I was looking in the documentation of other theme for error lol.
The sticky mobile footer can be customized via functions.php custom code to add your own buttons and icons.
I understand you have lot of questions about the theme, do not hesitate to ask them. If you email our support, I will setup a trial for you to try and test the theme before purchasing.
Here is pizzaro documentation : http://transvelo.github.io/docs/pizzaro/
Hope this helps.
Thanks, Ibrahim
Hello there.First of all appreciate your work . I really want to purchase this theme . I have some doubts regarding plugin compatibility like setup of monthly and weekly packages option for our food based (food category) website. And willing to see the backend demo if possible. Thank You.
Hello there,
Thank you for your interest in our theme. I am not sure about the plugin compatibility as we have no access to the plugin. However if you can reach our support with your plugin, we can setup a trial with the plugin and help you in resolving any issues that may arise.
Do let us know.
Thanks, Ibrahim
Hi Guys. Great job and design. i wounder if i can add half n half under each topping option. lets say a customer one cheese only on one half pizza and the other half no cheese.
Hello there,
Thank you for purchasing our theme and for reaching us. You can add an option for each half toppings via product addons.
Hope this helps. Let us know if you have any other questions.
Thanks, Ibrahim
Presale question.
Congratulations great theme,
Its posible Add Product Variation Select Directly to Woocommerce Shop,? or add quick view ?
Hello there,
Thank you for your interest in our theme. Apologies for not responding earlier. We are closed during weekends.
We’ve bundled the theme with Product Addons plugin which allows you additional options that can be shown in the loop ( for example we have shown pick sizes in the loop of home pages ). If you are using it as an addon you should be able to show them in the shop pages.
Regarding quick view, we do not have that option by default. However you should be able to achieve it using an external plugin but we cannot guarantee compatibility.
Hope this answers your questions. Let us know if you have any other questions.
Thanks, Ibrahim
Hi pre purchase question
Is it easily adaptable so you can change it from pizza to maybe baking goods? Icons etc
Hello there,
Thank you for your interest in our theme. There are no specific code to pizza. The theme should be adaptable for any type of food products. If you’d like to trial the theme before purchase please let us know, I’ll be happy to set it up for you.
Thanks, Ibrahim
Could be a strong possibility.. I have baking products I want to see but I see the icons are other menus are aimed at pizza.. if this is easily changeable then the theme looks promising to what I want to achieve
Hello 
Im the designer of Pizzaro – i can setup or design for you the icons you need – after purchase just open new ticket via our support system with your icon list needs like: “bread, pretzel…” etc and i will do it for you 
I hope that clarifies, Michal.
Thank you Michal for the clarification. So Harry, if you like icons specific for your products, Michal should help you.
Hope this helps. Let us know if you have any other questions.
Hi, does the theme work with multilingual WPML plugin? Thanks
Hello there,
Thank you for your interest in our theme. Yes, the theme will work with WPML plugin. However there may be some incompatibility with the switchers. We’ll help you with that.
Let us know if you have any other questions.
Thanks, Ibrahim
I currently don’t need online ordering, but I like the set up of the rest of the theme. Is there a way to disable the shopping cart functionality? I tried to deactivate WooCommerce, but then there was an issue with King Composer. Ultimately, I just want to customize the header so that the shopping cart and my account don’t show.
Hello there,
Thank you for purchasing our theme and for reaching us. The theme comes with a “Catalog Mode” which disables all shopping cart functionality. However you will have to manually delete “Cart” and “Checkout” pages from your pages in admin dashboard.
Hope this clarifies. Let us know if you need further help.
Thanks, Ibrahim
I enabled Catalog Mode, but the cart is still showing in the header.
Apologies. We are aware of this issue. We are releasing an update that contains the fix for this. It will be available in few hours.
Thank you for the update. That fixed the issue. I am trying to customize by using version 3 header with version 1 homepage, but that doesn’t work. So, I tried to create a new page and recreate version 1 homepage elements, but the banner images are not showing up.
Hello again,
Apologies for not responding earlier. We are closed during weekends. Can you please email our support with your FTP and WP admin details ? I will take a look at this issue.
Very nice theme! Good luck with sales! 
Thank you very much
Good luck to you too and a great year ahead.
Hi there. Are the the images included the package?
Hello there,
Thank you for your interest in our theme. No, the images are not included in the downloaded package. However we have included the same dummy data as the demo which you can import and have all the images.
Hope this clarifies. Let us know if you have any other questions.
Amazing Work, Good Luck With Sale 
Thank you
Good luck to you too and a great year 
Are we using any kind of additional plugin for the product options.
Hello there,
Thank you for your interest in our theme. Yes, we are using YITH Product Add-Ons plugin for product options. Here is the link to the plugin : https://wordpress.org/plugins/yith-woocommerce-product-add-ons/
Let us know if you have any other questions.
Good job!
Thank you
Wish you a great year ahead.