439 comments found.
Hello. We are using Pulse and want do add the element “Google maps” to our site www.axiait.se . when we add the element and add the information we get a java-script error “MissingKeyMapError”. We have generated google API and added the key to the site under “Contact section” but even through the module Google API key but still error. You have any suggestions for this?
thanks in advance //Dimi
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hi there,
I purchased your theme. How can I upgrade the existing Font Awesome 4.6 in your theme to Font Awesome 4.7? There are some new icons that I would like to use.
Your prompt answer would be appreciated! Thank you.
Zin.
Hi,
Thank you for purchasing!
We will include that improvement on the next theme update. If it is urgent please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
Hi and thanks for your great theme I use the business template and I was wondering how can i center the team member cause in my team i have only 1 person but its going to the left. look at the imgur to see
http://imgur.com/a/adOFzHi,
Thank you for purchasing!
You can add an inner row with 3 columns and place that element on the center column.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Is there a way to download past versions? I just updated the theme on my site and it messed up padding around some rows. Can’t quite figure out what’s going on…
Ah no worries. Got it. Visual Composer needed update as well.
Hi,
Thank you for purchasing!
Ok, good! Please keep in mind that it is the theme that provides all the necessary updates for Visual Composer. Cheers!
Hi! Is there a way to reduce the size of images inserted in single portfolio? It seems that all images are resized automatically, it is good for HR photos, but I was provided with small photos (500px width) and I would like to keep them in the same size. Thank you!
Hi,
Thank you for purchasing!
That depends on the type of layout that you are using. Still it is always possible to adjust with some CSS instructions.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hi, loved your theme Only one drawback, in the responsive version the menu is not visible on the website that i have created, and i dont know if it is because the theme doesnt support that or if i have set something wrong My site is http://medicinahb.cl/
Hi,
Thank you for purchasing!
Please go to Appearance>Menus>Manage locations and make sure that you select a menu for mobile mode.
Cheers!
Hi,
I am wanting to change font size and color for just one page. I know this can be set in CSS but I don’t know the right code to right down.
Would you please point me in the right direction?
Thanks
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
What about Multisite ?
Pulse Framework -> Network Activate:
Plugin could not be activated because it triggered a
Fatal error: Cannot redeclare class acf in
/.../wp-content/plugins/pulse_framework/inc/modules/advanced-custom-fields/acf.php on line 16
Hi,
Thank you for purchasing!
That issue is not related with the multisite setup (I also have the theme running on multisite installs). In your install, it seems that there’s a conflict with another plugin.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi Pirenko,
Using the pulse theme and was wondering if you could let me know the fonts used in the lawyer template? I have played around and cant quite match the same style you have used
Thanks
Hi, thank you for purchasing! On the documentation you will find a folder with the demo skins. You can import the lawyer options like that. Let me know if you still need help. Cheers 
I would like to customise the contact form. Particularly the colour of the fields so you can see them over the background photo…..and also what the fields are. Where can I do this?
Also – is it possible to NOT have the menu on the original landing image and then have the menu as you scroll over?
Last one – can you change the background colour on the FAQ questions on the accordian? I’d like it to be white. I can’t find the option on the accordian edit.
Here is what I’m working with: http://www.skiinstructormeribel.comThanks!
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll try to assist you.
Cheers!
HI I have question regarding sending mail from puls theme… Question: when user fill the form (name, mail , content) and press “send”, after last essage “Thank you for contacting us. We will reply soon!” form is not cleared (all information which user/customer filled still exists). is this behavior normal?
thanks in advance Regards, Pawel
Hi,
Thank you for purchasing!
Yes, that is the normal behavior. It does not make sense to clear the form, because the user just sent one message (he’s not going to send another, right?).
You can always use alternative contact forms using plugins (Ex: Contact Form 7), but their behavior will probably be the same.
Cheers!
Hi,
How can i set notification to get information that new version of the template has been realised?
thanks in advance regards, Pawel
Hi,
Thank you for purchasing!
If you haven’t turn it OFF, you will receive an email every time that the theme is updated.
Cheers!
I’m experiencing an issue with the contact form. When i click send message after completing the form it pushes up to page top and doesn’t send the query through. Can you please check this and get back at earliest possible. The working domain is http://bpo.guru
Thanks.
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hello,
Love your theme!
Anyways, is there a way to stop the looping for a video that is the background of a row? Or more overlay options than just the dark dots/lines?
Ed
Hi,
Thank you for purchasing!
About both questions: please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll assist you.
Cheers!
Hello,
Love your theme!
Anyways, is there a way to stop the looping for a video that is the background of a row? Or more overlay options than just the dark dots/lines?
Ed
Hi,
This seems to be an after-sales question and we don’t see any purchase badge (all enquiries must be placed with the account that bought the theme). Please log in with the correct account and contact us again.
Cheers!
I’ve looked through everything and I can’t seem to find where to change the first background image on the Pulse Adventure theme…..I’m sure it’s very simple but I just can’t find it.
Hi,
Thank you for purchasing!
That image is the first row backgroung. Here’s some help if you still need: https://www.youtube.com/watch?v=7d92iwv0w5M&t=41s&list=PLWiviR4wWrsGh9xMJcIoKUM1uu8PV5yHh&index=20
Cheers!
I’ve looked through everything and I can’t seem to find where to change the first background image…..I’m sure it’s very simple but I just can’t find it.
Double post
How can I modify the fields in the contact form?
Hi,
Thank you for purchasing! You can install the free Contact Form 7 plugin. Cheers!
Hi there,
Peter Mihaere again.
Using portfolios… I’m getting the hang of it. Could you explain one thing though? When you click through to the portfolio detail card there is a spinning icon that doesn’t go away. Could you advise what that is please? and a fix for not having it there?
http://www.standagainstslavery.com/infocards/Click any card and when it presents on screen you will see it appear.
Cheers, PJ.
Hi PJ,
There seems to be a glitch there. Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) for a quick fix. Thanks!
