94 comments found.
Our experience with the Bengkel theme has been incredibly disappointing. The update to version 2.1 turned out to be a completely different product, which caused our website to break entirely. Despite urgently seeking help, the support team strung us along for weeks without providing any real solutions. They even promised to help customize our website through their developer on Fiverr, only to later block us and tell us to find another freelancer because they could no longer take custom projects. This has been a frustrating and unprofessional experience. Proceed with caution if you’re considering this theme.
We are using this theme from 2015. On that time this theme was enough to server our purpose. But now day by day everything has been updated. Also they don’t release update the theme. So we face compatibility issue as well as poor performance. Which is very harmful for our business. We don’t feel they actually care about this product and the users who are using it.
Hi Colonyoneauto,
Bengkel theme 2.1 is NOT different product. The thing is you have many customization inside your main theme files and our update will cause the break. Our Bengkel 2.1 is working with newest PHP. To avoid the break, you need to move ALL of your custom code inside the child theme, which also included in the bundle if you download it.
cheers
Any plans for updating this theme to be compatible with WP 6.1 and php 8.1? Thanks
Hi there
our theme still improve and we not yet upload for update the themes.
Cheers
hello guys, I am getting this message when updating the ACF plugin: “Automatic update is unavailable for this plugin. To enable updates, please enter your license key on the Updates page. If you don’t have a licence key, please see details & pricing.” How can i update this plugin? Thank you
Hi there
We have replied to your support message, please check your email 
cheers
I want buy only HTML, can help me?
Hi there
unfortunately, we don’t have HTML version for now
cheer
Is this theme compatible with PHP version 7.2 and greater?
Hi biuromobilelink,
yes we still support PHP 7.2 with WP 5+. Some plugin may need update, please ask support for more info.
cheers
Hi! This theme not export custom fields from booked plugin to product order in woocommerce plugin. How can I do this? Becouse I had review all code and I can not found where! (Excuse me for my bad english, please!)
Hi there,
Our themes do not support woocommerce plugin. You need a custom works from envato studio or wherever provider.
Thanks.
Sorry. I have been assigned a task with this theme and I have found that Woocommerce is installed and that appointments are sent as orders to the Woocommerce plugin. But it does not export custom fields. At least I know that it has been half done by the previous programmer.
Hi there,
Because this is not our default feature, we cannot much help to your issue, your theme has been customized so it’s not our standard theme you can ask for help to the your previous programmer or the envato studio for them to fix your issue.
Thanks.
I have a problem with the preview image that is displayed when I send the web link to someone through social networks.
A photo of a testimony appears instead of the company
www.autocost.com.ec
Hai there,
Which link you tried to share and where you share it till you got the photo of a testimony?
Cheers 
Hello, today I tried to update slider block but cannot save the changes. After page update it is coming back to the old version. I tried several times without success. There shows information about newer version of this widget’s content available but restore button does not work. Any idea?
I found the reason. All through the “WP Statistics” plugin. After turning it off, everything started working normally. Finally, the plugin was uninstalled. Case closed.
Hello. Is there a possibility to change Make an appointment button with social links? Thank you
Hai there,
Do you mean as same as “footer social links”?
No option for this one, but if you still want to do it, you need to hard-coded it.
Please sent us a support ticket through support tab for more info.
Cheers 
Hi. Excuse for my English. How to change the text in these parts? https://prnt.sc/h8j31h https://prnt.sc/h8j2y2
Hai there,
Please sent us a support ticket through support tab, I will answer your question there.
Cheers 
Hi,
I need to have many pages like home page with exact slide show. Is it possible? Currently the other pages shows navigation text like “YOU’RE IN: /HOME / TEST PAGE /” but I don’t like it. Instead of this I want to add slide show.
Thanks,
Is there anyone here?
Do we purchase another theme or someone response us?
Hai there,
Really sorry for late respond, and yes it can be done.
You just need to create other page with the same page builder like home page. Then don’t forget to hide the “page title” as you can find the option at the bottom of the page editor.
You can add slide show from page builder slider.
Cheers 
Thanks for help.
Where can I set the fav-icon?
Hai there,
That was under Appearance > Customizer > Site Identity
Cheers 
It doesn’t load the customizer.
https://www.technig.com/wp-content/uploads/2017/09/FIx-WordPress-Theme-Customizer-Error.pngI have tried with different browsers and even disabled the gzip and cashing plugins.
Hai there,
Would you please sent us a support ticket and include your site url and login details in it.
Cheers 
What plugins does this theme require?
Hai there,
This theme have plugin required notification after installing theme, you just need to follow the next instruction to activate all required plugins.
Cheers 
Hello there I have just one problem. Some people cant open my site. Here is my site: http://vivaservis.rs.
When you click anywhere on this template a loading white background with logo appears and then content. Some people are stuck on that white background with logo and can not go to the content. I optimize every single image on site, there is no big size images.
How to remove loading white background with logo and when you click somewhere to go strait to content and be shure anyone can enter my site.
Thank you.
I also open a support ticket.
I just saw in wordpress how it`s called – it`s “Loader Image”... I want to disable Loader Image, but not to just remove logo I will still have same problem I want to disable complete loader image script !!!
Hai there,
Go to js/main.js > remove:
$(window).load(function() {
$('#status').fadeOut();
$('#preloader').delay(350).fadeOut('fast');
$('body').delay(350).css({'overflow':'visible'});
});
Then go to header.php, remove:
<div id="preloader">
<div id="status"> </div>
</div>
Cheers 
Thank you 
Hello..Live Customizer does not working, when I go to appearance/customize, everything is blank
Hai there,
Can you please sent us a support ticket trough item support tab. I will sent you the new customizer file.
Cheers 
can you reply please to my tickets. Thanks
Hai there,
I was replied it.
Cheers 
Still waiting on my support ticket… Having problems with live customizer. Doesnt load up. completely blank.
Sorry for late reply.
Please check your ticket.
Sent you a support ticket. please reply. Thank you
Sorry for late reply.
Please check your ticket.
I am very pleased with the support, unlike the other who ask for money for any custom work. People have tried to explain me and do things that I need. So I give 11 out of 10 for the theme and for the support.
Thank you.
Cheers 
Hai there,
Thanks for your kind works 
We appreciate it.
Thanks and Cheers 
Is there any way to highlight both text lines in slider on home page (to give background color behind the text). I want that color background to not going to 100% of the page width. I want it just behind the text. I tried some soulutions in css but non of them work completely.
Thank you
I also send a message through support.
For better organization, I want to assign 2 page title names, one in wp admin and another in my site. This is some sort of custom page title. Is there any plugin for that?
Some theme i was working has a cool feature, when you edit some page you have under page title to choose – hide page title, default title or custom title, when you choose custom title you can wrote title and give some html code and change the color. That custom title will be visible only on site not on wp, nice.