249 comments found.
We just installed the theme but how do we go back and forth between between the different theme options like the beauty and fashion theme? Thanks!
Hi,
Thank you for purchasing the theme.
If you want to change the homepage layout, please click to edit page and add or remove blocks you want.
The theme support theme options, you can switch option in there.
If that is not what you are looking for, Please contact me via support tab of the theme and be more specific about your opinion, I will help you.
Sincerely,
Awesome! How can we edit the video player section to play YouTube videos from our YouTube page? Thanks! 
Hi.
You can change video block config in page composers (page editor). If you want to display video from youtube, Please create some video posts
To create a video post, Please refer the documentation below: http://docs.themeruby.com/look/#add-postIf you have any further questions, feel free to contact me via support tab. Sincerely,
Hi.
You can change video block config in page composers (page editor). If you want to display video from youtube, Please create some video posts
To create a video post, Please refer the documentation below: http://docs.themeruby.com/look/#add-postIf you have any further questions, feel free to contact me via support tab. Sincerely,
Thanks love! How do we change the Instagram feed on the bottom of the Look Beauty Theme to our Instagram feed? Love your theme!
Hi
Yes, of course, Please navigate to Appearance > widgets > Full top footer section, you can see the Instagram widget in there. To create a token Instagram, Please refer the URL below: http://instagram.themeruby.com/Sincerely,
You’re amazing! We love your website theme! Thanks love!
Hope your day’s amazing!
Hey love! Our website’s deejour.com! How can we make it so all the boxes on the Instagram feed are the same size?Thanks love! You’re amazing!
Hi,
Please navigate to Instagram web app page
(https://www.instagram.com/developer/) then open your app, after then click on “Migrations” tab and uncheck “non square media” option.
After then, Please access to your website, then remove widget and add it again to clear the cache.
Sincerely,
Hey! We tried it your way and it didn’t work. How can we get it to work? Thanks love!
Hi,
Please try to create a token at the URL below: http://instagram.pixelunion.net/ If it still not work, Please send me your site login details via support tab, I will look for issues for you.Sincerely,
The Instagram Widgets works on our website! Thanks love! You’re amazing!
Hi,
Thank you for kind feedback.
Feel free to contact me via support tab if you have any further questions.
Sincerely,
Hey love!
Hope you’re doing well!
The sidebars randomly stopped working on the website! How can we fix them?
Thanks!
All the best, Peter
Hi, Please send me your site login details via support tab. I will look for issues for you. Sincerely,
Hey love!
We fixed the sidebars!
How can we remove the tags from showing up on the home page? Our website is deejour.com! Is there a way to remove the article tags from showing up on the website homepage?
Thanks! You’re amazing!
All the best, Peter
Hi,
Firstly, your website looks amazing, clean and clear.
I haven’t seen any tags on the home page. Did you mentioned about category info?
If yes, you can use primary category in the post editor to select one category to display on the home page, or we can hide it with CSS code (please add it to Theme Options > Custom CSS > CSS Code):
.post-cat-info {
display: none;
}
Sincerely,
Hey love!
Hope you’re doing well!
Haha yes the categories! You’re amazing and we love your website theme!
Thanks love!
All the best, Peter
Hi,
Thank you for your kind words.
Feel free to contact me via the support tab if you have any further questions.
Sincerely,
Hey love!
How can we turn on the side bar on the homepage like in your Beauty theme preview?
Thanks!
All the best, Peter
Haha never mind! We fixed the sidebar on the website!
Thanks love! You’re amazing! We love working with you!
All the best, Peter
Hi, Glad to you figure out.
Cheers!
Looks like a great theme! I noticed that when you keep scrolling on individual blog posts, it keeps going and loads previous blog posts (aka endless scrolling). Is there a way to turn this off if I purchase the theme?
Hi,
thank you for interested in the theme.
Yes, that is just an option, you can turn it off in theme options.
Feel free to contact me if you have any further questions.
Sincerely,
Is it possible to make slider settings for category pages in the next version?
Hi,
Thank you for purchasing and you suggest. Yes, it is possible, At the moment Look is only first versions. I will consider adding this feature in next versions.
Sincerely,
Is it possible to easy change colors at the admin/theme options?
Hi,
Thank you for interesting in the theme. yes, the theme supports color option, you can change it via theme options.
Sincerely,
I use three categories in this theme. I would like to have sidebars in two categories and not have sidebars in one category. Is that possible?
Hi,
Thank you for your purchasing the theme.
Yes, it is possible but I just checked, it seems that my team forgot this option for look theme.
Please send me your site login details, URL of category you want to remove sidebar and FTP details, I will help you remove it.
I also update this option in the next version.
Sincerely,
It is not urgent. I will wait for the next version. Thank you!
Hi,
Thank you for your feedback! The new version will be released in this week.
sincerely,
Hi, Please update, the new version supports the sidebar position option in category page.
Sincerely,
What are the differences between Maple and Look? Thanks
Hi,
Thank you for interesting the theme.
You can see on demos, the design of Look and Maple is different. Maple is a simple blog focus to new users or you only want a simple blog website. Look is a magazine support page builder.
Sincerely,
Can I apply the 3column layout in category settings like page setup? I try to change because it is impossible in fmagazine theme.
like this http://demo.themeruby.com/look_beauty/blog/Hi,
Thank you for interesting the theme. Yes, it is possible, the theme allow you can setup category page layout as you mentioned.
Sincerely,
Good afternoon, I would like you to help me translate the theme (Look: A Fashion and Beauty News, Magazine and Blog WordPress Theme) from English to Spanish. If you have any cost, let me know, thank you very much …
Hi,
Thank you for purchasing the theme.
The theme is very easy to translate, Please refer the documentation below: http://docs.themeruby.com/look/#translateYou can search and find what text you want and translate it to your language, maybe it only takes about 1 or 2 hours to do it.
Feel free to contact me via support tab if you have any further questions.
Sincerely,
I have a doubt, in a part of the theme that could not translate. I already contacted you through the support tab.
Thank you very much.
Hi, I just replied you via Email, Please check!
Sincerely,
Thank you very much. I already wrote to him.
Hi,
Yes, Thank you!
The demo themes have a sidebar widget that is titled ‘stay connected’ along with social media buttons that show fan count. Is this included in the theme?
Hi,
Thank you for purchasing the theme. yes, it has been included in the theme.
Sincerely,
Hi when I imported the theme into Wordpress, it did not include the fashion blog layout. How do I get this demo?
Hi,
Thank you for purchasing the theme. The blog layout has been included in demo, Please navigate to Settings > Reading > Front page displays, then select Your latest posts
Sincerely,
Can you add or help me to add – vk.com counter followers? And tell me how can i turn off tooltips social buttons? and how turn off black color when i hover on social counter?
thanks
Hi
Thank you for purchasing the theme.
1. I am sorry to say that at the moment, the theme doesn’t support VK social counter, but I have a plan to add this social in the next version, so please wait for the new update or you can use a 3rd plugin.
2. To disable social tooltip, please navigate to Look Options > General Options > Social tooltips.
3. You can control the hover color via theme color, or you can be more specific about this or take a screenshot and send me via support tab, I will check and help you with custom CSS.
Sincerely,
Ok. When you’ll release next version? (approx) And i found bug – in the block options MORE tag don’t work correctly. And this bug on your demo page. Some text for post before MORE tag. Thanks
Hi,
I am working to improve and add some new features for the theme. I am not sure but maybe It will release in the next month and please don’t worry about this, I am always keeping my themes up to date.
For more tag, Thank you for feedback but can you please be more specific about this issues, so I can check and solve the issue for you!
sincerely,
Hi,
I just received your email via support tab, that is not issues and I just replied you, please check your email!
Sincerely,
Excellent work! Love this theme! Thank you for all of the thoughtful additions, such as one-click demo and child theme!
Hi,
Thank you very much for giving 5 stars rating. And I am glad to receive your review, really appreciate it.
Should you have any other concerns while using the theme, please feel free to contact me at any time.
Yours sincerely,
Does Theme supports visual composer?
Hi, Thank you for interesting in the theme,
Unfortunately, because the theme is built on Ruby Composer so I didn’t include visual composer.
Ruby composer is a page builder and it is lightweight and very easy to use. You can see the item description, I have a screenshot for ruby composer.
Sincerely,
Thank you for your replay, but can you tell if update blog to your theme that has blog post that has been builded using Visual Composer, does the page get totally broken or not ? Tnx in advance!
Hi,
Actually, the theme will work with default blocks of the visual composer.
If your old theme is using visual composer to build custom blog layouts, it will be broken, you need to rebuild homepage by using the new composer of LOOK (Ruby Composer).
Sincerely,
Hi, the template is very pretty and vey easy to use. I have only one issue, the featured images in the posts are not in fully resolution, they look poor quality and only when I click on them in the lightbox I can see the full resolution. How can I fix this? Is that a particular size I need to save my images? Also even if I select the crop mode in the post, the images sizes are not all the same.
Thank you
Hi,
Thank you for purchasing the theme and your kind feedback.
I am a little confused about your issue, Did you mentioned about the featured image or images in the single content?
If it is the featured image, please check navigate to post editor to check and make sure that you DID NOT select layout has “crop” text. please select a layout doesn’t have crop text.
If you select default, please navigate to theme options > single options > default single layout, and check again.
I recommend you can upload images has the size is about 1200×600px ~ 1400×800px
Feel free to contact me via the support tab if you have any further question.
Sincerely,
Ok, thanks I have selected the no crop, maybe I have some problem with small images, yes I was talking about the featured image but now I checked and also other post images are not very neat, but because they are small sized (600px width) please can you tell me what’s the exact size of post images? I’ll try to save the images at least with this size, thank you so much
Hi,
Thank your for your feedback.
You can upload whatever size you want but If you want to high image quality, I recommend you can upload images has the size is about 1200×600px ~ 1400×800px
Sincerely,
Hi and thank you! Just a last question! When I open a post the tags above post title aren’t coloured as in the demo, how can I make them all coloured? thanx!
Hi,
That is category tag color, Please click navigate to Your dashboard > Posts > Categories, then select a category and click on edit, You can input the color for that category on that page.
Sincerely,
A beautiful experience so far, I’d like to know, how to activate the theme? I mean where to verify (with a theme activation code)? I don’t see any field there…
Thank you for purchase and your feedback.
At this moment, The theme hasn’t built in “verify purchase” but I have a plan for it in next versions. So meanwhile you can get the update notice via Envato Market plugin.
After installing the theme and plugins, please navigate to Dashboard > Envato Market, then follow the instruction of the plugin to get API.
If you have any further questions, feel free to contact me via support tab of this theme.
BTW, I am very grateful if you can help me rate the theme 5 stars.
Thank you!
Thanks for your prompt and precise response. I’m very satisfied with the theme, and I must rate it with 5 stars because the item deserves it. I wish you good luck for next projects. Best regards!
Hi,
Thank you for your rating and your feedback! Should you have any other concerns while using the theme, please feel free to contact me via support tab URL at any time. Yours sincerely,
Hello,
I have a couple of questions:
1. I want to change a normal post to a video post, but I don’t see an option to this within my post editor. How can I change this? I am also unable to select this when creating a new post…
2. How can I disable the latest post section + sidebar underneath the video area on my homepage? (http://www.ilumuoti.nl)
3. The post titels on the homepage are black on black in the video & footer area, which option changes this color?
Looking forward to your reply.
Alexandra
Hi,
Thank you for purchasing the theme.
1. To change the post to video format, please navigate to post editor, then select video option in “post format” box, the video option will appear. you can refer the theme documentation: http://docs.themeruby.com/look/#add-post2. Please navigate to page editor, scrolling down to the bottom, you can see “Composer Latest Blog” section, then select disable that feature.
3. To fixed footer color, please navigate to Theme Options > Footer option > Footer Text Style, then select light text.
Sincerely,
For further information, feel free to contact me via support tab of this theme.
Hi,
Thank you for the quick reply! Two of your comments are not working unfortunately so I will contact you.
Best regards, Alexandra
Are you use any cache plugin? Please send me your site login via support tab, I will check for you
I have sent you a message!
Solved, I just reply via email, please check!
Great work I have question there is block called “Block 2 (Small Grid)”,It displays 4posts on one row I need option to display 2posts only in one row with full width
So class=”col-sm-3 col-xs-6” to class=”col-md-6 col-xs-6”
Any option for this?
Hi, Thank you for your purchase.
Yes, that is possible, but the thumbnail size for that block is small, so It will look blurry if you change it to 2 columns.
Please try to add the code below into Look Options > Custom CSS > CSS Code:
.fw-block-2 .block-content-wrap > * { width: 50%; }
We can change the thumbnails size, but that need to edit in PHP code, if you want to do, please send me your site login details and FTP details, I will check and add for you. Sincerely,
Great Work and Smooth Finishing, recommended for friends.
Thank you for your kind words, I really appreciate it.
Does your theme have a nice gallery within the articles? In the demo there are gallerys before the actual article, but I want to add nice WP-gallerys inside the articles (not just the lame Standard Thumbnails from Wordpress).
Thank you!
Hi,
Thank you for interesting in LOOK.
The theme supports gallery post format but it only displays at the top. if you want to use gallery in single post content, you can use a 3rd plugin, there are many plugins and the theme is compatible with almost them.
You can try this one: https://wordpress.org/plugins/carousel-without-jetpack/
Sincerely,
Congratulations! Great Work! GLWS
thank you,
