83 comments found.
Impossible to install on presta 1.7. I try 1.6 version. Too many bugs, impossible to change language, impossible to configure mega menu, .... I try to contact developper 15 days ago: any answer… And helpdesk doesn’t work (impossible to create a ticket, bug with captcha)
DO NOT BUY!!!!!
Dear sir,
the username: VERSUSConsulting did not buy this our theme, and we couldn’t find any ticket from this username on our support center: http://support.ytcvn.comIf you want to get our help, please let us know your ticket number
Thanks
I have had the worst support (Sorry no support). with a dud, not working product. You need to refund this order. This theme is a dud, the installer does not work. The documentation is from a different product or version. DO NOT BUY
Dear sir,
Now our support is temporary suspended to celebrate our Lunar new year event,
We will be back soon, if there is any issue, please submit ticket to our support system: http://support.ytcvn.com
Thanks & See you soon
You need to refund, this product is DUD. you were on holidays for over a week. I has to buy a different product. One that worked.
Dear sir,
We see that you did not buy our theme, because your username disappeared the label “Purchased”
Please go to our help center and give us your purchase code to check, and it has to match with user which you use to buy this theme. Both purchase code and username matched, we will check your issues, if we can’t fix, we will refund for you.
Thanks!
I have prestashop 1.7.0.4 when i try to install:
1) the documentation is wrong (file names don’t exist or different all over the place)
2) installing via “Theme & Logo > Theme” i get like everybody else “This theme is not valid for PrestaShop 1.7” So it does not work at all.
There seem to be no error logs generated so its completely a dud theme package right now.
Additionally I now go to their “support” page and click create a “new ticket” and nothing happens. the page just reloads.
Apparently they are away for over a week.
Please refund me for this junk before a charge back.
Dear sir,
Now our support is temporary suspended to celebrate our Lunar new year event,
We will be back soon, if there is any issue, please submit ticket to our support system: http://support.ytcvn.com
Thanks & See you soon
Its too late now, i need you to authorize refund before i escalate this.
Dear sir,
We informed in our support center, maybe you haven’t seen it. We will help you check on tomorrow when we are back.
Thanks
You need to refund, this product is DUD. you were on holidays for over a week. I has to buy a different product. One that worked. Now you refuse to refund a dud, non working product.
Dear sir,
We see that you did not buy our theme, because your username disappeared the label “Purchased”
Please go to our help center and give us your purchase code to check, and it has to match with user which you use to buy this theme. Both purchase code and username matched, we will check your issues, if we can’t fix, we will refund for you.
Thanks!
The template doesn’t recognize by prestashop 1.7 
Dear sir,
Now our support is temporary suspended to celebrate our Lunar new year event,
We will be back soon, if there is any issue, please submit ticket to our support system: http://support.ytcvn.com
(Note: Please give us product name/ purchase code and website information to check it soon, and save time for you.)
Thanks & See you soon
Bought this today and like everyone else is saying, Prestashop 1.7 doesn’t recognize it as a theme. Contacted support but been a few hours and still no luck getting the theme on my website. A shame- as you buy something that you expect to work.
COPY ..
Dear sir,
Now our support is temporary suspended to celebrate our Lunar new year event,
We will be back soon, if there is any issue, please submit ticket to our support system: http://support.ytcvn.com
(Note: Please give us product name/ purchase code and website information to check it soon, and save time for you.)
Thanks & See you soon
Theme is working great on – deleted my current setup and extracted the whole “full site” zip folder via FTP, and that worked great. Now I have a few bugs that I hope they’ll help me with, ticket was submitted.
Dear sir,
Now our support is temporary suspended to celebrate our Lunar new year event,
We will be back soon, if there is any issue, please update to your ticket to get our help soon.
(Note: Please give us product name/ purchase code and website information to check it soon, and save time for you.)
Thanks & See you soon
Bought this today and like everyone else is saying, Prestashop 1.7 doesn’t recognize it as a theme. Contacted support but been a few hours and still no luck getting the theme on my website. A shame- as you buy something that you expect to work.
Dear sir,
We checked and answered to you. Please check,
If there is any issue, please update to your ticket to get answer.
Thanks!
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Thank you- I can confirm that this is done.
Thanks! 
Nice work! Good Luck With Sales!!
Thank you 
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Hi,
I can’t install it on 1.7
What’s wrong? I did everything by documentation….
Dear sir, ,
Please submit ticket technical support will guide you in detail: http://support.ytcvn.comThanks
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Dear sir,
We installed successful the theme on your server.
Please check again.
We hope you will be happy and re-rating for us.
Thanks!
Hi, It shown do not support 1.7 when i installing, any idea?
Dear sir,
this our theme is compatible with Prestashop 1.7.x : http://prntscr.com/dw6wsh Please go to our support center to get help: http://support.ytcvn.comThank you!
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I have issues installing the template package, “Bad configuration file”
The theme works with Prestashop v.16.1.10 ?? or i have to install the v.17
Dear sir,
This our theme is only compatible with Prestashop 1.7.x : http://prntscr.com/dw6wsh Please go to our support center to get help: http://support.ytcvn.comThank you!
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Do not buy it, to many bugs !
Dear sir,
Did you get bugs? Did you call our help? Please go to our support center to get assistance: http://support.ytcvn.comThanks
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does this theme have Portuguese Portugal language?
Dear sir,
Our theme supports multi-languages, inlcuding Portuguese, However, it is not translated 100%, you still have to translate some places by hand. We will guide you.
If there is any question, let us know soon.
Thanks a bunch!
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This Theme has “Page Builder”, o “Drag & Drop ??
Dear sir,
This theme doesn’t have page builder or “Drap & Drop” like WordPress theme, but it has many outstanding features: http://prntscr.com/dsh6p9
If there is any question, please let me know soon!
Thanks!
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Nice Theme and I am looking for a new one for our Shop. Question, the Description and Data Sheet is under each other. How it looks like, when I got for example 5 or 7 Tabs, because we are using a couple more like FAQ, Client Comments, Reviews, Accessories and maybe more. As a TAB Version it would be finde, but under each other would make the side totally long. Look at one example in our current shop.
https://tradingshenzhen.com/mi-mix/716-xiaomi-mimix-4gb-128gb.htmlDear sir,
Our theme supports 3 formats: Tab- list- Accordion. Currently, we set it in theme configuration in Tab form. You can edit or change format of that page.
Thanks
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Great theme, GLWS
thanks
Amazing Work, Good Luck With Sale
Thank you 
Nice work, GLWS
Thank you
Congratulations! Nice Work, Good Luck With Sale 
Thank you
