18 comments found.
Is there a way to make product images display in more length rather than square?
Hi,
You can use Regenerate Thumbnails:https://www.youtube.com/watch?v=YMph9WGUtaQ
For detail & clear, you should open the topic and send URL link, admin info login to us.
Please, renew your support. Our support team will check and assist you.
Best regards, JWSThemes Support Team
| Support |
Hi create888,
That is depend on image’s size that you upload.
1. Please upload the image have equal size or bigger size that you want to display.
We recommend you should upload the images greater than 800×800 or 1024×1024.
3. Regenerate Thumbnails for the product image. To do this you need to install your Regenerate Thumbnails plugin.
http://prntscr.com/hxgd6x
Best regards,
JWSTheme Support Team.
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Support |
Please. Help me! I need to get my store up and running as soon as possible.
TICKET #1246403
Hi,
Thank you for contacting. Please, follow your ticket.
We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend).
Regards,
Hello! I’m having trouble requesting support from https://jwsuperthemes.com/. Today I bought the theme and I got a notification that the wordpress templates have an error:
Your theme (Miracle) contains non-updated copies of some WooCommerce template files. These files need to be modified to be compatible with the current version of WooCommerce. You can see which files have been affected on the system status page. If in doubt, consult the author of the topic.
Hi,
Please, skip this notice. It isn’t a bug. We will update name version soon. If you have trouble. Please, open the ticket to https://jwsthemes.ticksy.com/ We will assist you.
Regards,
Oh perfect! I’ll wait for the update. Thank you very much
Hi,
You can open the tịcket to https://jwsthemes.ticksy.com. I will send to you before update a version or you can download latest version here.
Regards,
.
Hi, I have submitted a ticket to your support and await your response. thank you.
Thank you for your message. We got your ticket already. Please keep following. We will assist you.
Best Regards,
JWSThemes Team
my header options don’t work? please advise. We have raised a ticket
for instance the 1st option display: ( Fatal error: Call to undefined function yith_wcwl_count_products() in /home/content/n3pnexwpnas01_data03/49/3938549/html/wp-content/themes/miracle/framework/widgets/mini-cart.php on line 126
Hi,
Please, let us know your ticket number. We will check and assist you. Our support center: https://jwsthemes.ticksy.com/
uploaded theme activated it and whole website crashed… home/exotic/public_html/wp-content/themes/miracle/framework/shortcodes/slider_images/slider_images.php on line 25
Please, open the ticket to our support center. We will check and assist immediatly. https://jwsthemes.ticksy.com/
PHP version minimum : 5.4.x
Regards, JWSThemes Team
PRIVATE TICKET #1011248
why was my ticket deleted ???
Hi,
Sorry for that. please, open the ticket catercory corectly and verify purchase code. Our team will check and assist you soon.
figuring this out
Its a Beautiful Theme. Planning to buy it. Tell Me how video works with this theme. Super Sized Intros or youtube videos? Thank you
Hello there,
Thank you for contacting us! There are many post formats and video post is one of those. We can get it from these sources: http://prntscr.com/dqtvr3. We can also use shortcode element from Visual Composer: http://prntscr.com/dqtx4m.
After having purchased the theme, you could open a topic on our Forum Support and we will assist you in every questions: http://jwsuperthemes.com/forums
Kind Regards,
Support Team
Thank you chillywind_jws
Congratulation. GLWS.
Thank you ^^
Awesome theme! Good luck with sales 
Thanks mate 
Happy Holidays! Nice Work, Good Luck With Sale 
Thanks buddy
Happy Holidays!
Amazing Work, Good Luck With Sale
Thank you so much
Hello Is this the theme of RTL languages are supported? Is RTL be added in the next update?
Hello there,
Thank you for being concerned with our newest item!
RTL Language is supported in Miracle theme. You can translate the theme by installing a new plugin which is related to languages.
After having purchased the theme, you could create a topic here http://jwsuperthemes.com/forums/. The support team will assist you in every issues.
Kind Regards,
Support Team
Nice theme gud luck
Thank you ^^
Nice work, GLWS
Thank you
Amazing Work, Good Luck With Sale
Thank you
Great job. Impressive design and functionalities. Good luck with the sales
Thank you very much
Nice theme, Good Luck With Sale
Thank you so much
