360 comments found.
(1) Please, i need your assistance on how to hide page title. Have tried doing that using this option http://prntscr.com/dv3593 , but it also hiding the sub-head banner, and i only want to hide the page title. Please, i need your assistance on how best to resolve this.
(2) Please, i also need your assistance on how to remove the black shadow wrapper on in page sub-head banner http://prntscr.com/dv3ilr
Have tried to edit the style sheet commercegurus.css, line 1679, like this:................ But still not working.
.header-wrapper .overlay { position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; background: #000; opacity: 0; }
Please, i wait your quick response.
Thanks.
Hi there
To remove the overlay, try adding the following to Theme Options > Custom Code:
.header-wrapper .overlay { visibility: hidden; }
To hide just the title text (but leave the image) – add this:
.header-wrapper h1.cg-page-title { visibility: hidden; }
Best,
Simon
Thanks so much.
Tho, this works this way .header-wrapper .cg-page-title { visibility: hidden; }
Note, i had to remove the “h1” before it works. Hope no problem ?
Yep – that should be fine too.
Best
Simon
For some reason I am unable to make changes to visual composer changes suddenly. I change something, hit update and the old version just comes right back. Is this a known issue?
resaving wp-config seemed to fix it
Hi there,
that’s definitely not a known issue. Not sure why resaving wp-config.php would fix it either – if something like that re-occurs I would contact your hosting company as it definitely wouldn’t be a theme issue – and perhaps there is something wrong with your server config.
Best,
Colm
Hi there would like to check if the top info bar could be removed when view on the mobile or desktop?
Hi there,
yes – there’s a theme option for that 
Best,
Colm
Ok thanks possible to email you all a screenshot to double confirm before purchase? If yes what’s your email?
Sure thing
Here’s a screenshot – see Top Bar Mobile Visibility option.
https://i.imgur.com/tdwWvz0.pngHi there thanks, on that so is actually what I mean is to remove the top part from “certified part to social media link” correct me if I am wrong?https://dl.dropboxusercontent.com/u/2822573/FactoryTheme.png
Hi there,
No – there’s a separate top bar which this theme option hides – this bit https://i.imgur.com/6TbAgr9.pngTo hide the certified, number #1 etc. is easily done with a small bit of custom css which I can give you if you do end up purchasing the theme
Colm
The front-end editor at your end is disabled by the theme author using vc_disable_frontend. You can get in touch with him and get rid of the above code from the theme to get it back. The visual composer logo is linked to the sales page as a part of the branding.
Should I get support?
As mentioned earlier, the front-end editor at your end is disabled by the theme author using vc_disable_frontend. You can get in touch with him and get rid of the above code from the theme to get it back.
Hi there
That’s by design. We’ve found the frontend editor for Visual Composer to be slow and a constant source of issues for customers when they install other plugins which then break the frontend editor – whereas the backend editor is excellent. Since disabling the frontend editor we’ve found customers to be much happier with their overall experience using both Visual Composer and the theme – hence the decision.
If you really want to activate it you can by opening functions.php and commenting out line 307
change vc_disable_frontend();
to //vc_disable_frontend();
We don’t recommend doing that for the reasons above but you can of course do so if you wish.
Best,
Simon
Hello, You have a very nice theme really.
But please, how can i permanently remove the BROWSE in the left side bar on-page menu.
See the screen shot http://prntscr.com/dmv6bo
Thanks. ASAP please.
Hi there
The sidebar is made up of widgets, the Advanced Sidebar Widget is what creates the inner navigation.
Appearance > Widgets – ‘Pages Sidebar’
You can remove the ‘Browse’ heading within the widget.
Regards
Simon
Hi there,
When planned update? Visual Composer needs updating from 4.12.1 to 5.0.1
Hi there
Yes there is. We’ve put back the update due to WordPress 4.7 being released and a number of quick updates being pushed for Visual Composer. We also don’t want any new issues introduced over the Christmas period. We’ll be updating Factory in the new year.
Best
Simon
Ok. So we’re waiting. Merry Christmas!
Do products in your woocommerce template have the option to show multiple images in a carousel/lightbox?
Hi there,
Yes, sure – it’s just standard WooCommerce. I’ve added a couple more images to this product as an example – http://factory.commercegurus.com/product/the-perfect-engine/
Best
Simon
Hello I would like to know if i can use the images that are included with the demo content.
Hi there
The images are copyrighted so you need to use your own or buy them from the likes from shutterstock.com – unsplash.com is good for free shots.
Best
Simon
Hi. I would like to buy your theme, but I’ve got some questions first:
- Is it possible to have a contact form in the slides of the home slider?
- I’ve read that it is possible to hide the title in the interior pages, but is it possible to change this area to have custom slider with a contact form?
Thank you very much.
Hi there
- No
- There’s a theme option to hide the title, to add a custom slider in that space though you’d need to modify the theme template page header files – we recommend codeable.io for customization requirements like this.
Best,
Simon
Thank you very much.
hello, I have a question, when I install the slider appear in home page two image as see here : http://prntscr.com/dh5lcr, please help me.
Hi there
When you edit the homepage in WordPress you should have an option to ‘Hide the Page Title’ at the top.
If you don’t have that – we have a solution here to add that option: https://commercegurus.freshdesk.com/solution/articles/12000002737-i-don-t-have-the-show-hide-title-option-on-a-pageBest
Simon
Hello, tell me please, how can I update Visual Composer from 4.12.1 to 5.0.
Best regards Katarzyna
Hi there
We’ll be bringing out an update to Factory shortly which will include Visual Composer 5. Updates to premium plugins are provided within Theme Updates only.
Regards
Simon
Hello ! Why Shop section of the menu is not in the specified topic (http://prntscr.com/dd52we) and no WooCommerce plugin, respectively do not have this product page http://prntscr.com/dd546b
Hi there
We have a knowledge base article on this – ‘See Setting up a Shop’ – https://commercegurus.freshdesk.com/solution/folders/5000277292
Best
Simon
That’s it, yes.
Hi why not in the visual composer button FRONTEND EDITOR, both here http://prntscr.com/ddxqwy
Hi there
That’s by design. We’ve found the frontend editor for Visual Composer to be slow and a constant source of issues for customers when they install other plugins which then break the frontend editor – whereas the backend editor is excellent. Since disabling the frontend editor we’ve found customers to be much happier with their overall experience using both Visual Composer and the theme – hence the decision.
If you really want to activate it you can by opening functions.php and commenting out line 307
change vc_disable_frontend();
to //vc_disable_frontend();
We don’t recommend doing that for the reasons above but you can of course do so if you wish.
Best,
Simon
Hi, Could you let me know how to change the menu with a hover function to a clickable menu.
Hi there
There’s no easy way to do that I’m afraid – you’d need some sort of js library to integrate onclick events which is beyond the scope of support. You could talk to the guys at codeable.io for such customizations.
Best
Simon
ok Thank you
Hi there, is there a way to make the sticky logo larger? or reduce logos padding on the sticky header without affecting desktop-mobile header? thanks
Hi there
You can reduce the padding around the sticky logo by adding a line of css to Theme Options > Custom Code. The default is 20px so you can experiment with the value.
.cg-header-fixed-wrapper.cg-is-fixed .logo img {
padding-top: 15px;
padding-bottom: 15px;
}
Best
Simon
Thank you!
Hi, I want to use child theme but in my download package there is no factory-child.zip. There is a folder named factory-child. How can I properly use child theme?
Hi there,
Hmm – that doesn’t sound right!
Shoot me an email to support@commercegurus.com referencing this thread and I’ll get you the child theme asap.
Thanks for flagging this with me – I’ll take a look at the main download package in the meantime.
Best,
Colm
Hi, I am using wpml how can I translate “Search…” label on search bar?
Hi there,
That text is a text string in searchform.php so you should be able to translate it inside of WPML like any other theme text string. If you’re having difficultly with that one specific text string for some reason please send me your WP site url and WP admin user/pass so I can take a look – support@commercegurus.com
Best,
Colm
hello, great theme!!!! I want to ask how i can make the menu bar has a full width, and also when i scroll down some pages of the menu go down from the sticky menu
Hey there!
The nav bar isn’t really intended to go full width but I guess you could add some custom css to do so – within Theme Options > Custom Code add this:
.cg-primary-menu-left { background-color: #000; }
You can change the color to match your nav bar.
Re: menu pages falling down in the sticky – it sounds like you have too many menu items or the labels are too long. No easy way to solve this, there’s a finite amount of space, you’ll need to reduce the length of the labels or move some of the items to be sub-menus of another.
Best
Simon
Hi Guys,
Nice theme, just one question why on safari the menu looks like this? http://prntscr.com/d2su0iI screenshot your demo because i also getting this on my site in safari.
It is not the same with the chrome and other browsers the border-bottom on hover is already showing and black on the blank portion which is not ok to look on.
Is there a fix on this? Thanks
Hi there,
It looks like you’re using Safari on Windows is that correct?
Safari on Windows is an obsolete browser which was abandoned by Apple over 4 years ago in 2012 – as such it uses an out of date non standards compliance rendering engine.
Our themes are tested on all modern standards compliant browsers that are still supported by their vendors (which includes Safari on macOS).
Best,
Colm
Oh i see, ok Thanks for the explanation with this i could send this to our client becasue they are the one who was looking into this. can you send me a sample screenshot of your demo in safari MACOS with the menu so i could send it to our client. Thanks
Thanks with your fast reply.
Hello! Before buying me know if you can translate the theme to Spanish. if I can also use the currency Colombian peso. Thank you very much!
Hi there!
Yes, Factory is fully translatable into any language. Re: Colombian Peso – installing this plugin should add it to WooCommerce, it’s on the list – https://wordpress.org/plugins/woocommerce-all-currencies/
Best
Simon
Posting this just in case anyone out there is having problems installing the demo content.
The theme authors are correct - this may be an issue with your web hosting company. I had the same problem (now waiting for the host to resolve the issue…whatever it may be). I had no problem installing the demo content on another host’s server - took all of five minutes! So check with your web hosting company if this happens to you!
Glad you got sorted
Colm
Just thought I’d let you know that the client loved the way the site turned out and we’re purchasing an additional license for another site. I really enjoyed working with this theme, highly adaptable. Thanks again—hope you have lots of purchases!
Super! Great to hear
