41 comments found.
Your readme file do not correspond to what you are offering in your package for download … this is too complicated please refund
Hi ,
You can open a ticket on our channel support https://fieldthemes.ticksy.com and provide us more details.
Our developers are willing to help you.
Thank you for your feedback!
Best Regards,
Does not work prestashop 1.7 please refund
Hi ,
We do apologize for the inconvenience!
We don’t advertise that the theme is compatible with PrestaShop 1.7 anywhere.
It is absolutely PrestaShop 1.6.
Please see this screenshot https://prnt.sc/rgy4ke
If you need further help, please contact us via our themeforest profile.
Thank you!
Can you make a special discount?
Sorry! There is no discount at this time.
Thank you!
can you help me please?no setup video?
Hi ,
Please open a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our professional technicians are willing to help you.
Thank you for using our theme!
Best Regards,
Martin
Please create a ticket. We will help you asap. Thank you for your feedback!
Is there a demo installation of the theme after purchase and I would appreciate if there is some discount in the price?
Hi,
You can view our demo here
http://preview.themeforest.net/item/rococo-responsive-prestashop-theme/full_screen_preview/We don’t have client demo.
Thank you!
Is it possible to translate this theme into Turkish?
Yes, it is possible. Thank you!
Is it possible to make a small discount for this theme?
Yes, it is already discounted. Thank you!
Is there a demo setup within the theme?
Yes, we will help you setup the demo content. Thank you!
Hi, I know my support has expires, but I just want to change cart icon to basket icon and whatever I do I can not change it. Any suggestions?
Great theme btw! 
Hi ,
Thank you for your feedback!
We do apologize for the inconvenience.
Please open a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our professional technicians are willing to help you.
Best Regards,
Martin
Can you updated this theme to 1.7? how much will it cost to build? If not wich theme you recommend for 1.7 with the same look and feel
Hi,
Thank you for your feedback! We will consider it.
For now you can refer some of our similar PS 1.7 themes below.
https://themeforest.net/item/newyork-responsive-prestashop-theme/11785941 https://themeforest.net/item/loki-fashion-responsive-prestashop-17-theme/21886228 https://themeforest.net/item/zeko-clean-fashion-shopping-responsive-prestashop-17-theme/22109082 https://themeforest.net/item/woojin-fashion-model-and-clothing-responsive-prestashop-17-theme/22437175 https://themeforest.net/item/seven-fashion-responsive-prestashop-17-theme/21358729 https://themeforest.net/item/fashop-shopping-responsive-prestashop-17-theme/20656981 https://themeforest.net/item/boom-clean-super-shopping-responsive-prestashop-17-theme/22230588Let me know then!
Best Regards,
After creating a categorie with sub-categories the Vertical Menu doesn’t show recently created sub-categories when you put cursor. Any idea of what to do as it shows only categories and not sub-ones
Hi,
Thank you very much for your feedback!
Please open a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Yours Truly,
Hi, how I can update easily the theme with the 1.1 version without loosing my customisation and configuration ? Thank you.
Hi Weaselpixel,
Thank you very much for your feedback!
Please open a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Yours Truly,
Hi, how are you, the static blocks module stopped working a week ago?
The content is not displayed on the main page.
Could you help me I already sent them support ticked I have the theme in production and it is giving some errors. Please help
Hi Majomelean,
What is your ticket ID number?
Please follow it.
Our technical support experts will help you asap.
Yours Truly,
but Not applicable prestashop 16.1.11. Some features can not be used in prestashop 1.6.1.11
Hi paulhe,
Thank you very much for purchased the our theme!
If you have any issues with the theme, please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Yours Truly,
Hi, how I can update easily the theme with the 1.1 version without loosing my customisation and configuration ? Thank you.
Hi Webcreationandme,
Thank you very much for purchased the our theme!
Please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Yours Truly,
Since installing the template, even the loading time from 2 to 6 seconds; I have all the advanced optimization of prestashop enabled, but I see that the problem is loading the HTML that takes 3 seconds according to the tests; And my problem is that it does not show any content until after 4 seconds. I like the plantalla and I would not want to stop using it; Delete the template and the page load in 2 seconds with the original template of prestashop, it is problem of the rococo template
Hi Doncompra,
Thank you very much for purchased the our theme!
I think the loading time 3 or 4 seconds are not very slow. Please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Yours Truly,
Repair it, charge to 2 seconds again
Well done!
If you’re happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment.
It only takes a moment and really helps us to keep doing what we do best
Just go to http://themeforest.net/downloads and click “Rate this item” under your theme.
Many thanks in advanced!
Sincerely,
Hello, it is possible on this theme to have on home button a drop down menu with categories? Thank you
Yes, it’s possible. Thank you!
One more question. If installation problems will appear, can someone help me?
Yes, we willing to help you. Don’t worry!
Hi,
Thank you very much for purchased the our theme!
If you have any issues with the theme, please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Yours Truly,
Hi. Will this work for PS 1.7?
Hi,
No, the theme is compatible with the latest version of Prestashop 1.6 only.
Thank you!
Hi , I have deleted all the categories and created the ones I need, but now in the fields vertical menu does not appear the created categories
Any idea?
?
working, thanks
You’re welcome. Dont forget to rate the theme, please. Good luck!
Hi, The Nav block translation is not working for Spanish, I only have the Spanish language enabled, I followed the tutorial instructions but it does not work
I reinstall all idiomas i needed an now is working this
Well done. Dont forget to rate the theme please! Thanks,
Hello it’s possible to active or desactive the “more categories” button in the vertical megamenu and show all catégorie ? And second…. it’s possible to move down the home banner block to the bottom ? Thanks
Hi Weaselpixel,
Yes, all of them are posible. Please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Sorry, we don’t support the technical issues here.
Thank you very much for using the our theme!
Sincerely,
Dear friend, I am intending to buy this theme, but conducting a test in Google’s “structured data tool” I realized that the itemprop used: “offer” is in trouble, does it have to be adjusted or is there no correction? See: https://search.google.com/structured-data/testing-tool#url=http%3A%2F%2Fdemo.fieldthemes.com%2Frococo%2Fhome2%2Fen%2F
Hi,
Yes, it has to be adjusted. We will update it asap.
Best regards,
How can I do to display the product reference in the template
Hi,
Sorry, can you explain more details?
Thank you very much for purchased the our theme!
Best regards,
I want it to appear under the product name, the reference
Hi,
Please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Sorry, we don’t support the technical issues here.
Sincerely,
Does your rococo or Venus theme have module to show product in homepage in block for different category. I can see in venus product shown in tab like men, women etc. But can not find demo in which product are shown block from different category. Like it is show as new, featured etc one below the other instead of tabs
Hi Zen_j,
We think these two beauty themes are suitable for your site better.
https://themeforest.net/item/faster-responsive-prestashop-theme/18459433 https://themeforest.net/item/aruna-responsive-prestashop-theme/17327245Thank you very much for interesting in the our theme!
Best Regards,
