126 comments found.
Hi,
Bought your Delphins theme – great 
Can you recommend someone for customisation as client has several page templates they need.
many thanks, Simon
Hi Mate,
Thanks so much for using our theme
We are happy and willing to make your request. Please send your requirements
Please send your requests to us via email: engotheme@gmail.com
Our technical team will support for you!
Kind regards!
Hello,
I would like to ask if there is any way to disable the built-in slide-in images for the slider; I just want a background and a shop now button on the slides. Currently, even if I don’t put any pictures, a small box is shown in place of the (lack of) picture.
I would also like to ask if there is any way to have an instagram slideshow somewhere on the main page?
Thanks in advance!
Hi Mate,
We don’t see the signs that you have purchased our products. Please give us your Purchase Code, we need to know to make sure you have purchased our products. Then we will answer your questions
Kind regards!
I asked a question about a week ago and have yet to have received a response. I have a couple of other questions too:
On the Product/Collection Pages, Is there a way to remove the page title and breadcrumb area?
On the Product Breadcrumbs / Categories,
Can we control these or remove these?
Hi mate,
We are so sorry because of this trouble.
Please aggregate the issues you need us support and send to us by email: engotheme@gmail.com
We will support you better
Kind regards!
Hi,
I recently purchased your theme and I really love it.
However, there is one issue. I don’t know why but the product page does not show any size selection. When I checked out the delphinus shopify demo, the size selection is possible for products, however in my store it isn’t. Could you check it out and let me know?
https://owconceptstore.comhere is a product you can check out: https://owconceptstore.com/collections/shirts/products/artist
Let me know,
Best, Henry
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Hi! I want to use different fonts than the default ones on the theme. Is there a way I can do that?
Hi mate,
Thanks for using our theme
We have a built-in 3 different font theme for you to change. You can change the following instructions: http://prntscr.com/evfxi7
If you want to add any font other than our default 3 fonts. We will customize it for you.
Please contact us by email: engotheme@gmail.com
Kind regards!
Hi what shortcode should i use to activate pop up newsletter on home page? where do i find it?
Hi mate,
Please give us your Purchase Code, we need to know to make sure you have purchased our products.
And, Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
I bought this theme and started working on the organic template. The “Section Collections intro V4 Title” is not showing, I am trying to figure out why, thank you for any help.
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards, EngoTheme
Hi I am trying to display the product description in full to the right of the product on this theme. We want to remove the description that shows on the bottom and only uses the description to the right of the product displaying all the copy.
Please advise.
Hi mate,
Please send this request to email: engotheme@gmail.com
We want to communicate own with you.
Kind regards!
Hi, Shopify is saying the themes file size is too large with a limit of 20MB
The theme is 89MB are any other users experiencing this issue? How do I work around this
Hi Mate,
Thanks so much for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website
Best Regards!
Hi Guys, Just wondering if it’s possibly to set the ‘collection carousel’ to autoplay – I have tried adding autoPlay = true to
<div class="owl-carousel engo-owl-carousel" data-options="{"pagination": false, "navigation": true, "desktop": 3, "desktopsmall": 2, "tablet" : 2, "mobile" : 1, "autoPlay":"true"}">
But it appears buggy and flickers back and forward instead of a fluid animation.
What version of owl carousel is this based from...i'm assuming version 1 as 'autoPlay' kind of works but flickers whereas 'autoplay' does not work.
THanks in advance!</div>
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards, EngoTheme
Hi, We are looking at your theme for our Shopify store: We have a few questions: -Do you support a two column style grid? Wider image. If so, what are the image size limits? - Can you move the (ADD TO CART BUTTOM) off the picture, bellow it?
Apologies if you have received this mail twice, I had a glich with envato Thanks Leo
Hi mate,
Thanks for your interested in our product !
Our theme use bootstrap grid, so you can set two columns style grid very easy
You can up image with large size, and our theme will resize for each place and use full size for product detail page.
With some small issue, we can custom for you after you purchased our theme
Hope you will buy Delphinus Theme and become a our dear client
We believe you will be satisfied
Kind regards, EngoTheme
Also, what do you mean not support customization services? is that means after we buy the theme , we can’t customize it? or it’s means that you won’t help us to customize it.
Thank you!
Hi mate,
Thanks for your interested in our product !
You can safely use our theme for the store. Our technical team are always ready to help you handle the problems or customization of the website. It would be very suitable for your store.
Thanks again for your interested in our products.
It really is a very wonderful theme. Hope you will buy Delphinus Theme and become a our dear client
We believe you will be satisfied
Kind regards
Hi,
I purchased the Delphinus theme for a new online shopify site and theme has below mentioned issues . a) After clicking “Add to wishlist” the text “Add to wishlist” is still displayed , even after the product is out of focus. b) After clicking “Add to cart” for a product with zero quantity, the error message appears in all the product. c) After clicking “Add to cart” for a product already existing in cart, the error message appears in all the products. d) “Compare” button is not working. I have dropped the mail on “engotheme@gmail.com” with issues listed along with the screenshots of the issue.
Kindly help me in resolving the above listed issues. PS: It is a little urgent.
Hi Mate,
We don’t see the signs that you have purchased our products. Please give us your Purchase Code, we need to know to make sure you have purchased our products. Then we will answer your questions
Kind regards!
Hi I am having some trouble with the Delphinus-Organic theme. I would like to remove the animation on the copy and button on the homepage slider. I don’t mind that there are two sliders but I don’t want animation on the text or buttons. Another issue I am having is the PDP image does not come up. It doesn’t exist at all on the theme when I look in the inspector or try to highlight the image. Its just empty space on where there would be a photo.
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards, EngoTheme
i want one thing in it, ie. Image should change on variant swatch selection
For Example
https://meltin-bit-store.myshopify.com/collections/helmets/products/anon-raider-helmet-2016?variant=26296491145 I want image should be changed https://the-tapestry-bazaar.myshopify.com/products/test-variant?variant=28646100609Below are my credentials
https://the-tapestry-bazaar.myshopify.com/adminemail : pooja@togglehead.in
password : admin123
Please revert asap.
Hi mate,
We’ve answered your email.
You should not put your email, password and name site here because there will be more people can visit your website and ruin it.
Kind regards, Engotheme!
Hey,
I am trying to configure “Section products listing” but tag filter doesn’t work because I have tags with whitespace between them like “Tag name” but I don’t want to use ”-” between the words.
I modified code like this:
<li><a href="#{{tag}}" data-option-value=".{{tag }}">{{tag | replace: '-', ' '}}</a></li>
but there must be a better solution.
Hi mate,
We’ve answered your email.
Please check your email.
Kind regards!
Hi,
My Client has purchased Delphinus theme and i want one thing in it, ie. Image should change on variant swatch selection
For Example
https://meltin-bit-store.myshopify.com/collections/helmets/products/anon-raider-helmet-2016?variant=26296491145I want image should be changed
https://the-tapestry-bazaar.myshopify.com/products/test-variant?variant=28646100609Hi mate,
Currently, Delphinus theme hasn’t this functional.
But we can add this functionality to you.
Please send this request to email : engotheme@gmail.com, we will exchange own with you.
Kindregards!
Hi Engotheme, I was wondering why the carousel cuts off the left and right side of the image. I followed the 1920×900 format and it’s currently cut off on both sides. Adjusted the image to the right in css (it’s the same adjusted to the left), please see screenshot https://postimg.org/image/5bhhpnf1r/
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards, EngoTheme
Hello, you state your theme supports revolution slider, but is revolution slider provided with purchase of your theme?
If it is, once purchased theme how do you install revolution slider?
Also, I am looking to have 6-9 collections on home screen under slider that will represent specific ailments. In each collection a series of products for that collection. Is this possible?
Can you put multiple collection sections on home page/ any page?
Hi mate,
Delphines theme is using revolution slider.
To use the slider you can follow these steps:
Step 1: Install each slider: http://prntscr.com/d4xemc
Step 2: Can be customized: Background, image, content, url, text …. http://prntscr.com/d4xf1h, http: //prntscr.com/d4xfel, ....
Step 3: You can customize slide style will appeared on homepage : http://prntscr.com/d4xg8s
In each collection a series of products for that collection. That is entirely possible.
Kind regards!
How can I install new fonts and change font size? Also would like to know how to make the header bg fully transparent similar to version 8 but without the borders
Hi mate,
Currently, no support Template Delphinus install new fonts and only allows the default font. If you want to change the font-size, you can edit in file style.css
Kind regards!
