520 comments found.
Hi! Can I change the color of the map? I would like to put the normal colors of google map. Thank you!
Hi Starenlared.,
Get into Admin Panel > Settings > Responsive Styled Google Maps > Map style > Style 1 > then copy paste the map shortcode.
Refer the screenshot: http://prntscr.com/ebekxp
Regards., DesignThemes Support.
Problemes Internet Explorer: Slideshow (nivo) of Visual Composer is not to see at Internet Explorer (11 win 7 and 10). Image overlay 2 makes problems too, stretch row is not working…
Hi MD-MUC.,
Kindly, send us the page link with some screenshot where you have the issue, along with your login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!
Regards., DesignThemes Support.
Hi, I have trouble in importing demo content “Event” into my website. The process of demo import is said to be successful but nothing changes in the frontpage. In fact, I can’t tell any differences in the website. I see no new pages nor events…I tried again and again following the guideline in documentations but still no luck. The documentation also suggests that I can manually import the xml file but I can’t see any xml in the framework folder. I am very disappointed about your product. Please let me is there anything I can do.
Hi.,
Sorry for the inconvenience, kindly, send us the details about which demo do you want to install in your site, along with your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and we’ll import the demo content from our end.
Regards., DesignThemes Support.
Hi, I have sent email, please check your mailbox, thanks. my site address is rodea.org
rodea.org/uat
Hi.,
We have installed the theme and import the dummy data . Please have a look.
http://www.rodea.org/uat/Thank you, we look forward to helping you!
Regards., DesignThemes Support.
great theme- im having an issue to where to change the hexagon words that show up on mouse over on the about page- you cant see them in the demo nor when I do my own-thanks
where to change the color that is- its white over white right now-
Hi Squareboxseo.,
Kindly send us details about exactly which demo you have been using in your site and with some screenshots where you have the issue, so that we will help you better.
Regards., DesignThemes Support.
Change Top-Bar for mobile view- less height.
I tried with custom css:
@media only screen and (max-width: 479px) {
.top-bar {max-height: 20px; line-height: 20px; }
for other medias .top-bar {max-height: 50px; line-height: 50px; }
but then changes also in media, so it looks false
How can I change top-bar height only for mobile view? Screen view should not be changed.
Hi.,
Get into Admin panel > Appearance > Veda Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
`@media only screen and (max-width: 479px) { .top-bar {max-height: 20px !important; line-height: 20px !important; } }`
Regards., DesignThemes Support.
Hello! I’m working on some fixes on a website running your theme, and one of the issues that I was asked to fix, was to change the BMI to European format (in kilograms and meters). I couldn’t find a way to change this. Any advice, please?
Thanks!
Hi BillyZh.,
Yes, we are ready to help you. Before that kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes so that we can move forward.
If you need your Purchase Code you may download it from your Theme Forest account > Downloads > choose the necessary product > Download > License certificate & purchase code.Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
Hi,
Just wanted to ask, How can I increase the size of my logo in the menu navigation? I am using a split menu with my logo in the middle, and I put in a larger icon and even increase the size in the buddha panel but it does not increase the logo size. Is it a setting in the panel, or a custom CSS in the panel?
Thanks.
Hi StrategicSolutionsLLC.,
Get into Admin panel > Appearance > Veda Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
`.split-header #logo { width: 20%; }`
`.split-header #logo a { height: 100px; }`
Note: You can change the value as per your need.
Regards., DesignThemes Support.
Presale question- How’s the speed of the site. One time I bought a theme and they’re were so many javascript and css delays.
Hi.,
Thank you for contacting us.
Speed of the site, Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin like W3 Total Cache on a good fast host, the speed issue shouldn’t happen on any theme.
“Veda Theme” is excellent site optimization technique. So Theme fastest page load speeds for a website.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi, I bought the Veda theme 6 months ago and now my support has expired. I tried to extend my support but it turns out that I used a different envato account to purchase the theme. I do not remember which email I used, nor my username and password from there. currently my ThemeForest username is kktspine. Please let me know how I can extend my support, as I am currently facing some major issues with my website. Thanks
Hi.,
Thank you for contacting us.
1) The download and Extend/Renew your Support is controlled by Envato. Please try again, or contact Envato support.
For Extend/Renew your Support please refer : http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period-2/
2) Your Theme related queries please, send us a message along with your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi,
I’ve added links (About, Contact) onto the under construction page… I want the About and Contact pages to have a similar style to the under construction home page (type 2 with a variation of the image). Is there a way I can set an image for the background pages for About and Contact pages?
Hi babs19.,
Get into the corresponding edit page , under the page settings option you can add a background image for that page.
Refer the screenshot: https://snag.gy/QVq9p8.jpg
Regards., DesignThemes Support.
Hi Guys, pre purchase question. can the New Bar Theme be used with multi page or just one page?
Hi Orbitalvan.,
Thank you for your interest on our theme.
Our New Bar theme supports the both one page and multi page template.
Regards., DesignThemes Support.
Hello! Menu is like “jumping” when I change pages from menu. When I press “Home” for examole, for a second I see another font (not bold) and menu is like juming. Please help me to solve this problem
We are not getting this issue with our Theme. Please let us know your WordPress & ftp login credentials. We will have a clear look on it.
Regards., DesignThemes Support.
Hello! Did you receive my Wordpress and ftp login credentials? I’ve sent them on Friday. I’m just worrying that you did;t receive them.
Hi seoperrot.,
Thank you for your site credentials.
Yes, we have received your mail with site credentials. We have visited your site, and it seems that all works fine. So, kindly be more specific about your query with some screenshots/video, so that we can help you better.
Regards., DesignThemes Support.
Hi! Can I change symbol ‘plus’ for another image in this url http://bit.ly/2llbvoZ ? Symbols are under the banner (4 images). Thank you!
Hi Starenlared.,
We can not visit your site link. It causes the site could be temporarily unavailable issue.
Refer the screenshot: https://snag.gy/HtQaUC.jpg
Regards., DesignThemes Support.
Can you try again, please? Thank you!
Hi.,
We have tried, but still we can not visit your link. And we are from India. So, make sure that you have unblocked the Indian IP. Our IP will be changing periodically – 103.207.13.2.
Regards., DesignThemes Support.
Can you give me a mail? I’ll send you the image. Thank you.
Hi.,
Please mail the details to support@wedesignthemes.com
Have you received my mail? Thank you
Hi.,
Sorry for the inconvenience, you can’t change the symbol. If you need, send us the details about desired symbol which one do you want to display instead of the plus symbol, we will do a custom work for your site.
Regards., DesignThemes Support.
Thank you so much! I have sent you an email! Thank you!
Hi.,
We have replied to your email. Please have a look.
Regards., DesignThemes Support.
Hi,
Presale question -
The theme looks great, and has what I need. Can you please tell me about the awesome “Premium Sliders”? Do they come with the purchase of the theme or is something else required for them?
Hi.,
Thank you for your interest in our theme.
Yes, our theme is come along with the Premium Sliders. When you purchase a theme that bundles Revolution Slider and Layer Slider. However, your purchase of Theme does not give you an individual license for the Revolution Slider and Layer Slider to use or download as you wish.
Due to license rules, we can only issue new plugin updates when we issue new theme updates. So anytime Theme is updated, the latest plugin for the Revolution Slider and Layer Slider will be included.This is according to the licensing rules enforced by Envato, and is something out of our control and must abide by.
Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins
Regards., DesignThemes Support.
Hi,
I purchased the theme now, here is what I want to do :
1) – I imported University demo, but there are no pages imported? am i missing something.
2) – How can i get the 39+ Premium Sliders? If any purchase is required, just let me know where I can do it.
Hi,
Ok about point 2, I understand that I need to purchase the stand alone revolution slider plugin (here – https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380) to get access to the premium plugins. If purchased, where do I get the 39 plugins you have listed on your online VEDA preview? are they importable from somewhere or do you send them? Just let me know the process.
Thanks.
Update for point 1)
So when I do the import of university demo with the settings of “all”, it gives me a success message. However, the main part of it which is pages doesn’t get imported. Even if i try content > pages does not get imported, It gives an error and that is it nothing happens. I have tried before and after the installation of the plugin required for university, both results are the same.
Hi.,
Thank you for contacting us.
1) Many issues that you may run into such as; white screen, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits.
Make sure the server requirements are met in your server as per our knowledge base link. : http://wedesignthemes.com/support/knowledge-base/server-requirements/
2 and 3 ) The plugin is already activated and please ignore the message that is showing in your dashboard.
Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins
Imported Demo slider (veda-demo-sliders) include in theme package., Please check attached screenshot : https://snag.gy/KUYzar.jpg
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi,
Thanks for the reply.
1) For the demo sliders, yes I am aware that they are inside the zip file and I successfully imported the University Slider into the site. My question is about the premium sliders, like “Sliding Overlays” or “Web Product Light Hero 3D”. How can I get them? Am I correct in my assumption that I need to spend an extra 25$ getting the revolution slider plugin from https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380)?_ga=1.108417728.353670847.1483515310 ?
2) Thank you, the : post_max_size = 64M upload_max_filesize = 64M memory_limit = 128M
has solved the page import issues.
Hi.,
1) Yes, your right. If you want to use/download the premium revolution sliders then you need to purchase the plugin separately.
2) OK, Thank you.
Regards., DesignThemes Support.
Hi,
Thanks for the replies. One question, once I purchase plugin separately, where do i find the premium sliders? On the WP backend?
Hi.,
After purchasing the plugin, you can download premium sliders from the option Add slider from template under the slider revolution option.
Refer the screenshot: http://prntscr.com/e61jdb , http://prntscr.com/e61kdu
Regards., DesignThemes Support.
One of the best themes I have used – ever! I was wondering if there’s some detailed instructions on working with mega menus. Things like placing graphics, creating columns, etc. No mention in the documentation.
Hi.,
Thank you for contacting us.
How To Create A Mega Menu
Please refer the attached screenshot : https://snag.gy/pOSxyE.jpg
Step 1 : Navigate to Appearance > Menus section of your admin sidebar and select the ‘Create A New Menu’ link to create a new menu, or edit a current one.
Step 2 : Only First Level items can enable the Mega Menu. Click the Arrow icon next to any First Level menu item to expand the Options box. Check the ‘Enable Mega Menu’ checkbox to enable the mega menu.
Step 3 : Set the ‘Mega Menu Number of Columns’ option that will determine how many columns will be displayed.
Step 4 : Each menu item can have a font awesome icon, or a custom image thumbnail next to it. If using a Font Awesome icon, use fa- in the name. For example, fa-camera. If using a custom image, click the ‘Set Thumbnail’ button to upload an image.
Step 5 : Second Level menu items will display as a title for columns. To add a Second Level item inside the Mega Menu, select a custom link on the left hand side and click the ‘Add to Menu’ button. To make it a Second Level menu item, drag the menu item below and to the right of the First Level menu item.
Step 6 : The Third Level menu items will be the smaller menu items in each column. To add a Third Level menu item, repeat step 5 above and drag and drop the new menu item below and to the right of the Second Level menu item.
Step 7 : Second & Third level menu items can have a widget section assigned. Note that assigning a widget to a menu item replaces the menu item link and only displays the assigned widgets. Learn how to create Widget Sections and how to add Widgets to it http://prntscr.com/e4bkai . Once you’re done creating a new Widget Section, return to the menu section and select the name of the new widget section in the ‘Mega Menu Widget Area’ dropdown field.
Step 8 : After setting up your menu, scroll down to the bottom of the page to the Menu Settings section. Check the ‘Main Navigation’ checkbox to assign your new menu as the main navigation.
Step 9 : Once finished, click the ‘Save Menu’ button.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
hello, when i import the theme none of the pages or demo content is their like it shows in the online demo..also when i the under construction page it and save it in veda options it does not upload?
Hi.,
Thank you for contacting us.
Please follow the instructions in the below knowledge base link for import the dummy data.
http://wedesignthemes.com/support/knowledge-base/how-to-upload-the-dummy-data/Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then import the dummy data for you.
Note : Kindly mention which demo do you need to import in to you site.
Regards., DesignThemes Support.
I want to manually import the charity demo content, but I am unable to locate the folder with the demo content files. Where can I get that? Thanks!
Hi.,
Thank you for contacting us.
You can import the dummy contents from Dashboard > Appearance > Veda Options > Importer > Import Demo > select “charity”
Kindly refer the attached screenshot : http://prntscr.com/e2jgnm
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
I tried to import the data that way, but it is giving me an error message. On your documentation it says that you can manually import the data using windows tools, but I can’t find the xml files anywhere in the theme folders. Please let me know where I can find the file so that I can try to import it through the tools. Thanks!
Hi.,
Thank you for contacting us.
You can find the dummy contents from wp-content/plugins/veda-demo-importer/demos
http://prntscr.com/e0hfrf http://prntscr.com/e0hfu9OR
Please follow the instructions in the below knowledge base link for import the dummy data
http://wedesignthemes.com/support/knowledge-base/how-to-upload-the-dummy-data/Regards., DesignThemes Support.
thank you!
Hi BradNoall.,
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
When i downloaded the theme and uploaded the demo data, all images coming with designtheme signature, is this suppose to happen ? it is very irritating, I am not sure how to even change the one in the body.
Hi, I just wanted to follow up on my previous comment as I realized it is not part of the theme. I will send a support ticket to get a link to where I can purchase them and how to set them up to replace existing one.
Thanks
ok i tried to submit a ticket on support after sign up but it is not allowing me add any question on the forum. I like to know where to get the images in the demo. i have the same user name in ur support forum . Thanks
Hi.,
Thank you for contacting us.
Here is the image purchase link.
https://www.dropbox.com/s/06qphanjia9t6v3/Veda-theme-image-Purchase-links.txt?dl=0Note : Please mention which demo do you need the images. So that we will send you the links.
Please send us the video of your issue. so that we will check the issue (not allowing me add any question on the forum)
Regards., DesignThemes Support.
Hi,
How can I get Coming Soon page type 2 http://wedesignthemes.com/veda/arkitec-comingsoon/? I’ve downloaded the Architecture demo content but can’t seem to get a similar layout.
Thanks
Hi Babs.,
Get into the Admin Panel > Appearance > Veda Options > Page Options > Under Construction > there you can choose type 2 for the under construction page.
Refer the screenshot: http://prntscr.com/e0zcep
Regards., DesignThemes Support.
Thanks – this is what I’m getting http://prntscr.com/e101p0
Hi babs19.,
We have created test page and it works fine – Refer http://prntscr.com/e10sgi and http://bbrandingsolutions.com/test-page/
Regards., DesignThemes Support.
Thank you! 
How do I change the picture, please? As well as the black background colour on the right side? Thanks again
Hi Babs.,
Do you want to change the black background color http://prntscr.com/e23fx8 ? that is not an individual column background color. It is an Under Construction Page background image.
Refer the screenshot: http://prntscr.com/e23gfy
So you can change the image under Admin Panel > Appearance > Veda Options > Page Options > Under Construction Page > Background Options > here you can upload your own custom background image.
Refer the screenshot: http://prntscr.com/e23h1r
Regards., DesignThemes Support.
Aaaah! Ok, thank you! I assumed it was two separate columns with an image and background. Thanks for the clarification!
I’m trying to upload a demo slider, but no matter which one I choose, it doesn’t seem to come up… I’ve gone into layer slider and selected the demo I want: http://prntscr.com/e24ha8;
tried to import it: http://prntscr.com/e24hr6;
But as soon as it’s done, nothing appears: http://prntscr.com/e24i6b.
Can you let me know what I see, to be doing wrong, please?
Many thanks, B
Hi Babs.,
Do you want to import the university slider ? which is a revolution slider demo file. So, you need to import the slider under the Admin Panel > Slider Revolution > Import Option.
Refer the screenshot: http://prntscr.com/e26e2a
The slider file name itself, we have differentiated the slider types. Please have a look.
Refer the screenshot: http://prntscr.com/e26h7d
Regards., DesignThemes Support.
OMG! Duh! Feeling a little stupid now! Thank you!
Another question, please…
How do I change the dark blue background colour and remove the design theme graduation image? It’s appearing directly above the slider for some reason and I can’t get rid of it http://prntscr.com/e28lx5
Hi.,
Navigate to Dashboard > Appearance > Veda option > Colors > Header Options
There you can change the colors of header, footer and etc.
Refer the screenshot: http://prntscr.com/e2ikr6
Regards., DesignThemes Support.
Thanks. However, below the header there’s a design theme graduation picture I can’t remove. It appears to be in the header because it appears above the slider
Hi Babs.,
It seems that you have added the slider using the shortcode. So, only it displays like that. You can assign the sliders for the pages under the slider settings option.
Get into the corresponding edit page under the slider option you can choose the revolution slider option instead of the Custom Slider Code option.
Refer the screenshot: http://prntscr.com/e31ppd
Regards., DesignThemes Support.
Please see this screen shot in regards to some trouble I’m having with the footer widget http://prntscr.com/e31x0h thanks
Hi.,
1) Kindly, send us your WordPress admin login credentials for the site http://www.newnationschool.com/ through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!
2) We have visited your site http://www.newnationschool.com/ and you have already removed the image. Please have a look.
Regards., DesignThemes Support.
Hi! I would like to put a link in “contactenos” (the button) in this url http://bit.ly/2jUV135
And Can I put the menu in strong?
Thank you
Hi Starenlared.,
1) You need to add a prefix “URL” to the link attribute value.
Example Code:
[dt_sc_button title="contactenos" link="url:dummy.wedesignthemes.com/veda"/]
2) Get into Admin Panel > Appearance > Veda Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
#main-menu ul.menu > li > a { font-weight: bold; }
Regards., DesignThemes Support.
