1411 comments found.
Hi, I have two questions: where can I find the detailed documentation that the theme is supposed to come with? there is nothing like it in the zip folder. and secondly: where and how do i download child themes? i cannot find anything. Thanks.
i have found it. seems like i had downloaded some incomplete or wrong file in the first place. now i have the whole zip file including everything i need.
Hi, sorry for this delay and thanx for letting us know.
Hello, For some reason I can’t login to the support through my envato account? Is there any reason for this? The ticket number which i last spoke to you on was ”#999171”. Thanks.
Hi, please try again, it should work. In case you still have any issues with that please try to login manually.
Layer Slider is deleting all slides after editing a layer’s link.
Hi, sorry for this delay, somehow we have overseen your request ( Would you be so kind to submit this issue at codexthemes.ticksy.com and provide your URL as well as wp-admin access, we will check asap. Thanx
I saw that Visual Composer is not activated in the theme. Can you please suggest the way to activate visual composer?
Hi, sorry for this delay, somehow we have overseen your request ;( You do not need to activate your copy of visual composer, it is already ready to use in Scalia. Just ignore this message
Layerslider slides after updating the layer slider. The time you update the slides the sliders ui break on page. I tried default splash.
Hi, sorry for this delay, somehow we have overseen your request ;( Would you be so kind to submit this issue at codexthemes.ticksy.com and provide your URL as well as wp-admin access, we will check asap. Thanx
Presale: is this bbpress compatible? hotel booking system?
Hi, sorry for this delay, somehow we have overseen your request ;( Unfortunately Scalia is not bbpress compatible
Hello
I reported previously that the theme is very Outdated. It hasn’t been updated for a very long time.
Check this http://take.ms/0f1KO
What is the solution for this ? Thank you
People shouldn’t buy this theme as it hasn’t been updated since 1 July 16 and has problems. SImply saying that submit a ticket, you should take time and update the theme.
Rather than just waiting for people to suffer with issues…. Every top theme author on ThemeForest updates their theme and you!
Very disappointed. What should I do now? Left at no where
Hi, would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and submit your URL as well as wp-admin access. Also, it would be great if you could give us more details on this issues, how can we reproduce it. Thanx
Hi there,
My Layerslider is shifting to the right. And so is off center. I havnt done anything to the original slider other than delete all but one slide. See my home page here at www.buildyourapp.co.za
Any idea how to get it straight?
Hi, would you be so kind to submit this request at https://codexthemes.ticksy.com? Thanx
Hi, is possible move js script to footer? Thanks in advance
yes, can you pls contact my support colleagues at https://codexthemes.ticksy.com for further details? Thanx
Hi Scalia Team, i noticed that recently the masonry blog view (3x, 4x and full width) does not show the date correctly. Instead of the date from the post, it shows the date of the containing site, so every date is the same. Would be great to hear from you.
Hi, sorry for this delay because of the weekend. Are you experiencing this problems on our demo website? If you mean your own website, please feel free to submit this issue and your URL with wp-admin access details at https://codexthemes.ticksy.com .. Thanx
Importing most templates for LayerSlider doesn’t work. I tried several hosting but same error. https://postimg.org/image/lxue2zf8n/
Hi ,would you be so kind to submit this issue at https://codexthemes.ticksy.com/, because we provide support mainly via our support forum. Please provide your URL, wp admin access details as well as screenshots, demonstrating this problem. Thanx.
Hi, our web site has a Fatal error: Call to undefined function gettaxonomyaccess(). We bought this theme 2 years ago but we need your help very quickly. It’s really urgent problem, we need to solve this asap. You didn’t answer over tickets and from email. Thanks.
Hi, please accept our apologize for this delay because of the christmas vacations. Would you be so kind to submit this issue at https://codexthemes.ticksy.com/ and my support colleagues will assist you asap. Thanx.
Hi, I can’t seem to update the theme and I’m having a lot of issues with Visual Composer. I always get a message that I need to register my copy (although it’s supposed to be included on the theme?) And I can’t edit some sections on my site because of this. Please tell me what I can do to solve the problem, because I frankly don’t think its fair to advertise your theme with premium plugins included and then having the license revoked for some reason.
Thanks in advance.
Hi, sorry for this delay. would you be so kind to submit this ticket at https://codexthemes.ticksy.com/ and provide your URL and wp admin access?
There are problems when installing on the latest version of Wordpress and PHP 7:
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Scalia_Widget_Diagram has a deprecated constructor in <path>/plugins/scalia_elements/inc/diagram.php on line 10
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Scalia_Widget_Recent_Posts has a deprecated constructor in <path>/plugins/scalia_elements/inc/widgets/widgets.php on line 198
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Scalia_Widget_Flickr has a deprecated constructor in <path>/plugins/scalia_elements/inc/widgets/widgets.php on line 703
Hi, would you be so kind to share your URL and access via our contact form here https://themeforest.net/user/codexthemes so we can check it in your environment?
Greetings, last post I’ll have regarding this theme. I searched your Support forum on this but cannot find it anywhere. My support has ran out months ago, and I just need some simple css…. HOW IN THE WORLD do you make a FULL SCREEN (top and bottom, no margins/padding) Layer Slider / Revolution Slider? I have one created (Revolution Slider), but there’s this small blank space below the slider and it’s responsiveness makes the white bar bigger when shrunk to look like mobile, etc. This seems like such an easy thing but I cannot figure it out for the life of me.
EDIT: It looks like I got the cover to appear fine on the PC, but when it gets responsive, and the Menu system changes to “Centered” or “Responsive” on tablets or phones, there’s this giant white space padding under the slider. What CSS do I need to adjust or create to get rid of this?
EDIT: After digging deeper with the CSS, it looks like it appears fine on Mobile / Responsive but the Non-Responsive view (on a PC/large screen) the Header (Navigation) block is white, and the background does not stretch unless I set the margin-top to -90px in the following CSS:
.block-content { padding-top: 0px !important; margin-top: 0px !important; padding-bottom: 0px !important; margin-bottom: 0px !important; }
However, this in turn moves all of the content up 90px if it is on Mobile/Responsive. Is there a way to resolve this so it stays as a “Cover” view the entire time on a PC and Mobile? Please advise.
Here is a page for reference: http://jchambo.com/fullscreen-slider-revolution-test
EDIT: Disregard, I figured it out on my own.
Hi, very sorry that we have overseen your requests here. Actually we provide support unde https://codexthemes.ticksy.com and here sometimes we overlook the requests (not quite comfortable)
hi! can i set a YOUTUBE profile link in header and footer ?
Hi, can you please contact my support colleagues at https://codexthemes.ticksy.com and they will certainly help you
It seems that after an update CSS Animation: Fade is enabled on over page. How can I disable that? Thank you!
Hi, sorry for this delay (weekend). Can you pls provide your URL and wp admin access via our support forum at https://codexthemes.ticksy.com/ ? Thanx
On woocommerce products as well as normal pages, is there a way to make the page title background image a universal image instead of having to change each one manually per page?
Hi, sorry for this delay (weekend). Can you pls resubmit your question at https://codexthemes.ticksy.com/ , because we provide support mainly there. Thanx
Hey there, i liked your theme. i have decided to purchase your theme. i have a question that my client do not want to show add to cart button in products. Is it possible in your theme to remove add to cart button. so that people can see the product and price but can not pay for it?
Hi, yes, it is possible
Hi Scalia Team,
I would like to set up my website exactly like the One Page Demo. Can you help me with that please?
Many thank in advance.
Hi, we can assist you in doing this, can you resubmit this ticket at codexthemes.ticksy.com ? Thank you
Hi, I already have a ticket and I am in contact with on of your people but somehow I cannot login codexthemes.ticksy.com to answer. It always says “Something went wrong when trying to connect to your Envato account. Please try again.” Can you help me with this please?
BR
Hi, sorry for this delay. Do you still have this issue?