266 comments found.
Will the theme’s html / css version be sold out?
Hi
Unfortunately we do not sell the standalone HTML CSS version of the site.
Kind Regards, Gideon
Hi, how can i translate the contact form ? Regards.
Hi
The contact form element is translatable with the WPML plugin. If you are using any other translate plugins and find any strings that are not translatable, please feel free to send us a support email and we’ll gladly add the strings for you.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketEnjoy the rest of your weekend!
Kind Regards, Gideon
Hi, i dont use WPMl or any language manager plugin, because i dont need multiple language. What i need is a .pot file that i can translate.
Regards.
Hi Brockway
Unfortunately inVogue’s translation currently does not work through a .pot file but it is something we are looking to add in future. An alternative option from WPML though would be Polylang. It does not require the site to be multilingual and you can only have one set language and your content can then be set to this language and Polylang would allow for string translation.
Regards, Milos
It’s kind of weird but i’ll give it a try… I hope you will get .pot very soon, because multilanguage plugin slow the whole website a bit, so it’s kind of bad to use it, if website is not multilingual.
Also on this url i cant make the instagram display my flux : https://www.intempor-elles.com/
I have enter the correct keyx, but nothing happen….
Also here a style bug : https://www.dropbox.com/s/6g4ibvoamxz35ti/Capture%20d%27%C3%A9cran%202017-03-06%2013.26.50.png?dl=0 Like most of the themes, it’s just that you theme is not “French or any long word language proof”
Regards.
Hi
Can you please send us a support ticket with your WP Admin Logins, so we can have a look at your Instagram details and the styling issue that you’ve mentioned.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketKind Regards, Gideon
I will, also is there any option to define to wich adress will be send the contact form ?
Hi, Thanks for sending the support email. Milos will be in touch in the next few minutes.
The email address can be changed in WP Settings / General Settings / Email Address.
Kind Regards, Gideon
Hi
We’ve added all translations that you where looking for and submitted to ThemeForest. The new version should be ready for download later today. We’ll let you know as soon as it’s available.
Kind Regards, Gideon
Hi
A new version of the theme is now ready for download from ThemeForest.
Updating the theme can be done in the following way. http://heroplugins.com/product/invogue-theme/documentation/?section=knowledge_base&article=Update-the-theme
Please let us know if you need any assistance, we’ll gladly help. http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticket
Kind Regards, Gideon
Hi, just a pre-sale question, with the masonry blog layout, does this have an option to show a post category and/or tag filter?
Hi
Thank you for getting in touch.
Blog Masonry will always have the category above each post headline. You can switch on a sidebar for the masonry layout and then include all standard WP filters like tags and categories etc.
Hope this answers your questions. Please feel free to ask more questions if anything is unclear.
Kind Regards, Gideon
Hi,
i’m using .po files to translate the theme and i run into some issue for some string. Feel like it dont support multilanguage that much…
Regards.
Hi
If you run into any strings that is not translatable, please send us a support ticket and we’ll gladly add them for you first thing in the morning.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketKind Regards, Gideon
Hi, where do I change the photos that appear in the default slider? Can’t figure out if it’s inside the page or in the “slider” section, can you give a hand with this? And just for the record, I asked for my IG token and haven’t got any help on this issue, please don’t forget, I need this asap. Here’s my IG (@skinpopmx) and ID (3162544291) as you requested the last time.
Hi Juan
We’ve sent you 2 emails on Saturday and had no response from the last email. Could you please have a look at your spam filter.
We’ve replied to all your questions and did the setup of your home slider with dummy content, masonry blog activated, activated the sidebar on your shop page and asked that you send us the info needed for the Instagram feed.
Changing the home slider images can be done via the inVogue Settings / Home Slider. Once this is done, go to your Home Page and make sure that the “inVogue Home Template” is selected. Selecting the “inVogue Home Template” will override the page header image and use the Home Slider instead.
On Saturday I also gave you a detailed explanation and a link to the documentation section on adding a slider to your home page. http://heroplugins.com/product/invogue-theme/documentation/?section=faqs Please look at item number 2 on the FAQ page. This is a step by step explanation of setting up your slider.
If you need assistance with setting up a slider, please send us a support email and we’ll gladly help. http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticket
Kind Regards, Gideon
Hi, I would like to buy this theme but I need it in spanish. Is there a way to translate it without WPML? I don’t want to pay $79 extra for the plugin, I don’t want the page to be multilingual, only in spanish. Thanks
Hi
Yes you can use Polylang to translate the theme. Please feel free to ask for our assistance if you need help. http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticket
Kind Regards, Gideon
NEED HELP?
Please have a look at our Documentation section for answers. If you still can’t find what you are looking for, please Submit a Ticket for quick turnaround support.
Have a great day 
Kind Regards
HeroPlugins
Hi, I’m having trouble setting up the slider on my website, just want to look like the demo so I can upload new pics, simple as that. Along with this, I’m still waiting for you to create my token for instagram (this request was submitted in the last comment I did here as well). And last, I wonder if you could set up for me a couple of pages (blog masonry and shop with side bar page) in my menu, I really can’t figure out how to bring these two pages up in my menu, won’t appear in the theme when trying to add both pages to the menu. REALLY HOPE you can help me out, you would help me a lot. Hope to hear from you real soon. Thanks in advance.
Hi
Yes we received your email yesterday evening and sent you a reply.
Setting up a slider on your home page can be done with the basic home slider that is built into the inVogue Settings panel or with Revolution Slider.
Do use the basic slider like on our first Home Page in the demo. Please follow the instructions in our documentation. http://heroplugins.com/product/invogue-theme/documentation/?section=faqs
Using Revolution slider can be done in the following way. http://heroplugins.com/product/invogue-theme/documentation/?section=knowledge_base&article=Slider-Revolution---Documentation
Setting up pages is done via Appearance / Menus in your WP sidebar. All your pages needs to be created first and then you can assign it to the menu. Please follow the instructions in our documentation.
http://heroplugins.com/product/invogue-theme/documentation/ http://heroplugins.com/product/invogue-theme/documentation/?link=page-creationShow hide sidebar in shop can be done in the following way. http://heroplugins.com/product/invogue-theme/documentation/?section=knowledge_base&article=Show-hide-sidebar-in-shop
Masonry Blog can be set by browsing to your inVogue Settings panel in the WP backend. Now go to the Blog tab / Blog List / Masonry. Just tick “Enable Masonry”.
Kind Regards, Gideon
Hi, could you help me getting my token for instagram? I managed to get the ID but found trouble getting mi token, wonder if you could make me that favor. I really tried but got tired of it and you may get it much faster due to the experience… Will thank you guys a lot! Let me know what you need from me!
By the way, mi instagram is skinpopmx, hope you can help me getting my token, id is 3162544291. Just in case. Tnx again!
Hi pablojasso
Yes we can definitely assist you in this regard. Please send us a support email with your Instagram name and ID and we’ll gladly help.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketKind Regards, Gideon
Hi
How can I add for each of the products: Size , Colour, Wear Date ?? Thank you!!
Hi
These are all WooCommerce settings and can be found here in our documentation. Your product would be set up as a Variable Product. http://heroplugins.com/product/invogue-theme/documentation/?link=woocommercePlease feel free to send us a support email if you need any assistance. We have a very friendly support team that’s always willing to help;)
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketKind Regards, Gideon
Hi, I checked the comments here (told me to go to invogue settings > header > social icons), and I checked the documentation (nothing.), and I also checked the version I have installed (1.13.5). But I still cannot get the social icons to be displayed without a drop down. On your demo page, the class is httheme_social_no_drop, but I can’t find the settings in my inVogue Settings page. Any suggestions?
Oh, one more thing. Where is the secondary menu supposed to be, and how can I get it to show? I can’t see the secondary menu anywhere from the frontend. (Again, nothing in the documentation about menu positions. You should really consider updating it.)
Please give me suggestions, or something to work with and not just ask me to write a ticket, because that just makes me do things twice, when it should have easily been found in the settings as you claim. Thanks
Hi pkson
Please make sure that you are running the latest version of inVogue. You can update your theme to 1.17.6. This can be done via the WP Dashboard. If you don’t see the update imediately, press the “Check again” button a few times. (please note that this version is not on ThemeForest yet, as this was a minor update. Thats why you can only get it via wp dash update)
The social icons can be switched to be always visible by going to inVogue Settings / Header / Social Icons. You will see a tick-box called “Enable social dropdown”. This setting is towards the bottom of the Header Page in you Settings panel.
The secondary menu “Eyebrow Menu” can also be switched on by browsing to the Header page in the inVogue Settings panel. Right at the to of the page you will see 2 layout options. One with an Eyebrow menu and one without. On this page you will find all the other settings for the eyebrow as well. These will be things like WooCommerce Login and additional text for eyebrow.
Please feel free to ask more questions, we’ll gladly answer.
A big release is coming this week for download via ThemeForest with awesome extra functionality and quite a few more elements to use in your layouts, so keep an eye out for that 
We are also busy with a big update on the documentation and should be done within the next 2 weeks.
Have a great weekend!
Kind Regards, Gideon
ah, thanks for the reply! I only downloaded from the download button on TF. I’ll check on the website. Thanks!
But what about the secondary menu? Where is it? I have seen the setting for the eyebrow bar, but nothing on the secondary menu…
I’ll be looking forward to the huge update! Thanks!
Edit: I’ve tried the “check again” button 6 times now… and nothing… is there something I am missing? I’ll just have to wait for the new version to be uploaded on TF then…? This week you say? Hopefully it’s on schedule to fall through.
Hi Pkson
Sorry for any confusion here with the terms. The theme would only have the main menu bar which contains your logo and navigation and right above this the eyebrow menu which contains social media links and the login/logout links. The only other available menu location would be the footer menu and there is not a secondary menu bar. I hope this helps clear things up.
If you’d like to send through a support ticket with access info to the site I’d be more than happy to help with the theme update and run this for you.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketRegards Milos
So… no secondary menu? ... Then why is it in the menu locations?
Oh well, I’ll just add some links in the eyebrow text, I guess.
and I sent that ticket. Submitted as PK. Thanks for your help!
Hi guys. Ive opened some tickets a cpi`ple days ago and nobody answers me. Please have a look. My mail came from a @grupoatayan.com
Hi
We are very sorry about that. We normally reply within 6 hours, so this one must be lost in cyber space… or just in a spam filter:)
Did you receive a ticket number directly after your ticket was submitted? If so, please give me the ticket number so we can follow up asap. I’ll also check for your domain name and come back to you.
Otherwise, please resend your query directly to support@heroplugins.com
Kind Regards, Gideon
No i didnt received any ticket number. That what i found rare.
I wll send it to you directly.
Thanks
Thank you. I’ve asked my support team to get back to you first thing Monday morning and get you sorted!
Have a great day!
Hi, before I make the purchase on the theme, just like to check if it’s compatible on a multisite environment?
Hi Sabrinasg
Yes, the theme can be used for multisite setup.
Please let me know if you have any further questions.
Regards Milos
The Mega Menu section does not work for me. I have had it activated correctly, but I have changed the menu of my web page, and I can not activate it anymore. I followed the manual point by point.
Hi
Please send us a support email and we’ll gladly take a look at it for you quick.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketKind Regards, Gideon
Why cant I activate the inVogue Slider Revolution that came whit the Timplet?
Hi
We’ll gladly take a look at this for you if you send us a support ticket.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketPlease also make sure that you are running the latest version of WordPress and PHP version 5.6 or greater.
Kind Regards, Gideon
Hi there! I got some questions before I buy this one. 1) I love the “quick view” mode you offer on each product, is it possible to have the checkout button integrated? 2) Once you’re in the “product” page, I notice the arrows are really small when trying to define the amount of items you’d like to get, is there a way to make ‘em larger than that? Maybe even change their look and feel to get something alike to the graphic concept? 3) Can I change the fonts showing in the demo version? 4) I’ll be needing a custom contact form with some check buttons, some more fields, etc. Can you do that for me, do you offer that kind of support? I really hope you can answer each one of my questions here, I appreciate it, thanks in advance.
Hi Pablojasso
Thanks for contacting us, happy to help answer your queries!
1 – Unfortunately no, there is no option to enable the checkout button here. 2 – This is something we are currently looking into and should have the buttons ‘look the part’ with an update soon. 3 – Yes, fonts for different text types can be changed from within the theme options. 4 – We unfortunately don’t provide custom modifications and the default contact form does not have options to create/edit fields but if you require something a little more tailored an option would be to use a 3rd party form plugin.
I hope this helps, please let me know if you have any other questions.
Regards, Milos
Hi there! I wonder if I can add a chronometer on “x” product, —I’ll try to explain myself— I’m trying to post specific products for a limited time, the idea is to hurry up the consumers to get the product before the offer is gone. I wonder if somehow, is it possible to be adding a feature like that once you’re at the page of thay specific product…any ideas?
Hi
I’ve not used a plugin or a feature like this before, but we can help you research this if you send us a support ticket. http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticket
However, we are busy building an element with a visual count down timer that can be used in the site to promote something that’s coming soon, or time left to buy. This element will be launched within the next 3 weeks.
Kind Regards, Gideon
There is a big bug: megamenu doesn’t save the job! Please fix it soon! Many thanks…
Hi
Can you please send us a support email with the version of PHP and WP that you are running and we’ll gladly take a look at it for you first thing Monday morning.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketKind Regards, Gideon
I’ve already opened the ticket, and had support,but the problem is still there… 
Sorry for the inconvenience. I’ll get my team on it first thing Monday morning and get you sorted!
Enjoy the rest of your weekend.
Kind Regards, Gideon
Hi guys, Is it possible to add payment method logo’s to the subfooter? Just like www.clusewatches.com Regards, Chris
Hi
This is not a default setting, but can definitely be added with custom CSS. Please send us a support email and we’ll gladly assist you with this.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketKind Regards, Gideon
Hi – I see (in the demo) that multible language selection is available in the upper right corner. Im planning to build a site that (besides UK) support Chinese language/characters. Is its possible to say whether this is an option or not?
Hi
Yes inVogue is multilingual ready and will support the Chinese language with the use of the WPML plugin that will be a separate purchase.
https://wpml.org/purchase/ You will have to use the Multilingual CMS option.Please also have a look at our WPML documentation. You can then buy the WPML license via our inVogue backend and insert the purchase key. http://heroplugins.com/product/invogue-theme/documentation/?section=knowledge_base&article=Get-started-with-WPML
If you need help with setting up your site or WPML, please feel free to send us a support email, we’ll gladly assist you. http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticket
Kind Regards, Gideon
Im planning to purchase inVogue theme, can the theme support additional plugin for WooCommerce? I am planning to purchase WooCommerce Order Status Manager.
Hi
All WooCommerce plugins should work out the box on inVogue. I cant remember testing this plugin before, but we’ll gladly test it out for you. I’ll also chat to my support team in the morning to see if anyone installed it in the past and what the outcome was.
If you have a version of WooCommerce Order Status Manager Plugin, please feel free to send it to us via our support page and we’ll run some tests tomorrow and let you know.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketKind Regards, Gideon
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