Hi There,

We used WooCommerce and YITH Product Add-ons for options. We only show the options on shop/archive pages however WooCommerce and YITH Product Add-ons doesn’t have any ajax add to cart functionality for shop/archive pages. So we are not able to add product(which has variation) to cart from shop page.

Thanks, Farook

Hi There,

Thanks for reaching us. There are two different sorting style with theme. One is for full width layout(https://demo2.chethemes.com/pizzaro/shop-demo/?shop_view=grid-view&shop_style=lite&shop_layout=full-width&shop_columns=3) and another one for sidebar layout(https://demo2.chethemes.com/pizzaro/shop-demo/?shop_view=grid-view&shop_style=lite&shop_layout=left-sidebar&shop_columns=3).

Thanks, Farook

Hi There,

I am not sure what cause the above problem. Please contact us with your FTP and WP Admin panel details using Support tab of this page.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier. We are closed during weekends.

If you need help with compatibility with foodpress please let us know we are happy to help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Unfortunately it is not compatible with multi-vendor.

Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us.

add_filter( 'pizzaro_header_navigation_link_args', '__return_false' );

Thanks, Farook

Ok, many thanks for prompt reply. We have another question: we need to show the phone number on mobile header, is it possible?

Hello again,

Yes, We can add with some custom code using child theme. Please email to our support regarding this requirement. Our support email is support@transvelo.freshdesk.com

Thanks, Farook

Hello there,

Thank you for purchasing our theem and for reaching us. I am not sure if I understand your question, can you please explain with the help of a screenshot ?

Thanks again, Ibrahim

I have purchased this template the day before yesterday, the problem is that when I finish installing it and I want to edit some pages with King composerthe principal page appears duplicated all the screen shots and text appear two times and in king composer doesnt appear duplicated. Thanks

Hello there,

Can you please email our support with your FTP and WP admin details ? I will ask my team to look into the issue.

Thanks, Ibrahim

Can you please email our support from the support tab ? We’ll setup once we have the email.

This theme works perfectly with “Saphali Woocommerce Russian plugin” and with “Robokassa payment gateway”

Glad Let us know if you have any other questions.

Hello there,

Thank you for your interest in our theme. The payment is not handled by the theme but by WooCommerce. WooCommerce has some free payment gateways as well as paid ones. You can check them all out here : https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thank you

Hello Iqbal,

Thank you for your interest in our theme. We offer trial on our own servers. We’ve sent you the details of the trial website to your email.

Let us know if you have any questions/suggestions.

Thanks, Ibrahim

Thanks for your quick response. If i buy the theme would you please install the theme and store front for me on my FTP as shown on your demo ftp. I have my domain and FTP ready.

Thanks

Hello again,

Yes, you can reach us with your purchase code and we’ll setup the theme just like in the demo for you.

Thanks, Ibrahim

Hello There,

You can achieve this feature using quick view. We will add “quick view” feature to theme which will open up product details in a lightbox – perfect for adding variations from the shop page.

Thanks, Farook

What I wanted to say is on the demo of the Variety of Shop Product Pages, I see on an example shop page with the choice of add-ons the size of a pizza (Example: Vegge lover, pick size 22cm $ 19,90 – 29cm $ 29,90) with directly below the button “add to cart”.

Then I would like to be able to display this configuration to click on add directly to the basket, without having to enter the archive page of the product (Vegge lover).

If I make the options appear on shop page I get this button ’’select options” and not “add to cart” as seen in “Variety of Shop Product Pages” visible at this address: “http://preview.themeforest.net /item/pizzaro-food-online-ordering-woocommerce-theme/full_screen_preview/19209143?_ga=1.112008644.1736722365.1485497718”

I look at the extention quick view but it does not really relate to what I saw.

Thank you

Hi There,

I can understand your requirement. YITH Product Add-ons does not have ajax add to cart functionality. So we are not able to add product(which has variation) to cart from shop page. However we can add quick view functionality for product item in shop page which will show product details using lightbox. So we can add product to cart in shop page.

Thanks, Farook

Salut,

Merci d’avoir acheté notre thème. Veuillez comprendre que nous avons utilisé WooCommerce et YITH Product Add-ons pour les options. Nous ne montrons que les options sur les pages boutique / archive, mais YITH Product Add-ons n’a pas de fonctionnalité ajax add to cart pour les pages shop / archive.

Vous pouvez obtenir cette fonctionnalité en utilisant la vue rapide. Nous ajouterons la fonctionnalité “Aperçu rapide” au thème qui ouvrira les détails du produit dans une boîte à lumière – parfait pour ajouter des variations à la page de boutique.

Merci, Farook

Thank you

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please let us know what is the PHP memory_limit of your server ?

Thanks, Ibrahim

Hey there, it’s set at 512MB. The weird thing is that Kingcomposer doesn’t activate at all. I don’t even see it submitting any requests in the console when clicked. I’m not able to edit any of the columns for column 2, 3 and 4 because those aren’t showing in the backend (only frontend).

Hello again,

Please email to our support with your FTP and WP Admin details and we’ll look into this. Our support email is support@transvelo.freshdesk.com

Thanks, Farook

Hello Adam,

Thank you for purchasing our theme and for reaching us. I appreciate your feedback as well.

1. To change color please navigate to Pizzaro > Styling. Ref : http://transvelo.github.io/docs/pizzaro/theme_options_panel/styling.html

2. To Change fonts please navigate to Pizzaro > Typography. Ref : http://transvelo.github.io/docs/pizzaro/theme_options_panel/typography.html

Hope this helps. Let us know if you have any other questions.

Thanks, Ibrahim

Thank you for purchasing our theme and for noticing this issue. We will fix this issue and release a new update today.

Thanks, Farook

Thank you for purchasing our theme.

There is no separate page provided. You can get this layout in your shop page with a configuration in theme options. Navigate to Pizzaro > Shop. There you can set Shop Page Layout to Fullwidth and Shop Page View to List without Image.

Hope this helps.

Thanks, Farook

Ok, I feel silly, it was an easy fix from the theme options. Ok, so now with that out of the way, my next question. How do I get the “Small” and “Large” to come up as you do in that same demo I mentioned above? When I tried it, it lists as a from small to large price… like, $10-$13. As opposed to S $10 L $13 Can you please help me with that?

You can add this using product add-ons. Here the video tutorial for setup add-ons: https://www.youtube.com/watch?v=PNxfITw833s#t=7m26s

Thanks

Hello there,

Thank you for your interest in our theme. We are working on our HTML theme. We will release it soon.

Thanks again, Ibrahim

AJAX search in menu bar ? Can you please explain ?

Hey there.

We have got another issue with mobile view navigation (menu) . It seems transparent. Can you please help in this thing to fix. Thank you.

Hello again, Can you please email our support ? Do you have a ticket iD already ?

Thanks, Ibrahim