257 comments found.
Hello ! How can I achieve the elegant header demo on my site ? I’ve uploaded an image header but the menu is not below as the demo but ON the header image. Thank you
Hello, you need to correctly crop header image to have it height that will not cover menu.
Hello ! Thanks for your answer. But, what is the height needed for the image ? And where to upload it ? In Himmelen Control Panel / Header / Header Background image or pattern ? Thank you
Yes, you need to upload it here. Height depends on Header height that you set in theme control panel and your menu. You need to calculate this yourself correctly depending on this values.
Hi I have a pre-purchase question. Can the menu be made to “stay” as you scroll down the page? For example, you can see this site: http://rcstephens.com
Thanks!
Hello, menu on our demo already works in this way (sticky header) – http://take.ms/LLT2P (screenshot).
Hello, how can I increase the slider speed on the homepage? Thank you!
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hey Guys- Just bought your theme a few days ago and really like it so far but I’m stuck on a couple of small issues. Your Ticksy support page has been down for a couple of days.and I’m not sure how to contact your support. Should I post it in the comments section? Thanks.
Hello, our support page works without any problem. It maybe down for some minutes sometime (this is third party web service, and sometime it have issues, we are sorry for this. Usually this issues fixed within hour). If you see issue in support system you need to try again after hour. We offer support in ticket system only and support team can’t check comments. Please submit a ticket.
Why when I attached the template zip files to gmail said “Anti-virus warning – 1 attachment contains a virus or blocked file. “
Hello, themes on Themeforest can’t contain any viruses. All files here scanned by Envato staff before publication for sale. Your ZIP file may be infected on YOUR computer after downloading. This means your computer have viruses that add bad code to any ZIP file that you downloaded anywhere. Scan your computer.
Hi! Just bought the theme and it’s looking great. I want to change the font colors that are agains the theme’s skin color to stand out. Could you please let me know how to do this? Thank you! my site’s behindthemirrorblog.com
behindthemirrorbeauty.com
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hello, how to disable the pages shown up in footer left side? please refer to www(dot)surgakuliner(dot)com Thanks
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hello, are the themes translated into Portuguese from Brazil?
Hello, this theme support any language and WPML plugin. You need to translate theme strings to your language using WPML (or LocoTranslate) plugins yourself. This related to any theme on Themeforest.
Hello, I have some pre-purchase questions -
Is it possible to change fonts for headers? How many fonts are available? Can I download my own?
Colors can also be changed? Unlimitedly?
Can I move about me section to the right? As I see, it’s in the middle
Can instagram feed be seen in the footer as well?
Hello, you can choose from Google fonts 650+ for headers fonts. You can change colors in theme control panel. You can’t move section to the right and this theme does not have footer instagram.
In the mobile version the sidebar widgets are before the post (homepage and single posts). Can I change the order, before post and then widget? Thanx
Hello, to change this you need to use right sidebar for widgets instead of left sidebar.
Hi! Is the featured posts header removable? Thanks!
Hello, yes of course you can disable any theme element from Theme Control Panel.
Wow, that was a quick reply! Thanks 
Hi ! Love the theme, Pre purchase questions : 1) can i customize the thumbnails in Related Posts? Make the photos bigger and less text? Make them look like the “you may also like” http://themes.magnium-themes.com/?theme=hmwp 2) Can I disable comments? 3) Can I disable the “About me” module that appears at the end of each post? Many Thanks in advance
Hello, 1) You can change styles using Custom CSS, 2) Yes, 3) Yes
Great! Thank You! Do you think it’s possible to create a membership area within the blog? if yes how?
I think you need to install membership wordpress plugins for this.
Hello ! I just installed your theme on my local server for testing and customizing. however, I can’t change any color of my theme, even if i test all the options. Predefined color skins and Theme main color don’t apply on the theme. (I tried to empty my web browser cache)
Thank you !
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hello, There is a gap between the menu and submenu when viewed on a desktop. If I make my window smaller the gap reduces. The gap is causing it to be impossible to navigate to submenus. I am not sure on how to solve, but would guess it is a padding issue. Could someone please point me in the right direction, or even better offer a solution. This is for items in the top menu bar with drop down categories.
Thanks so much!
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Pre-sale quesition first theme looks really great, does theme autocrop post images for slider or post header images?
Hello, theme use ‘cover’ CSS background position for this images inside container and crop images to correct size too.
Hey guys, I just bought the theme and on the website it says it has German translation included but there are no german language files in the languages-folder – where can I get them? Thanks Matthias
Hello, latest theme version is a new version and its does not have german translation. You need to translate theme by theme documentation > translation section guide.
I found that the featured posts slider is 741px by 480px, so I use 1482px by 960px pictures. But after I use that, the picture URL in featured posts slider displays -1140×660. So, how can I use the full size picture I uploaded myself?
And whether I activate WP Retina 2x plugin or not, it does that. Now I uninstall the plugin, I is also like that.
And whether I activate WP Retina 2x plugin or not, it does that. Now I uninstall the plugin, I is also like that.
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
How can I change the “MENU” word to “菜单”？
Hello, read theme documentation part about translations.
Hello! I’m very interested in buying this theme for my blog, but I have a question: is it possible to translate all the items (such as subscribe button, the related buttons with comments, the menu and all the rest) for my language (portuguese)? If possible, does the explanation of how to do it is included? Thank you so much
Hello, yes you can translate everything to your language. Theme documentation include documentation part related to Translation and theme include Loco Translate plugin that allow you to easy translate all theme strings.
