166 comments found.
I have problems installing your theme, this is the message when i upload the zip.
The package could not be installed, The style.css stylesheet doesn`t contain a valid theme header.
Hi magazinehive.,
It seems that you have purchased the kidslife html template and not a wordpress theme.
Here is the link to purchase the wordpress theme.
https://themeforest.net/item/kids-life-children-wordpress-theme/10068328?s_rank=1&ref=designthemesRegards., BuddhaThemes Support.
I have problems installing your theme, this is the message when i try to upload the zip.
The package could not be installed, The style.css stylesheet doesn`t contain a valid theme header.
Hi magazinehive.,
It seems that you have purchased the kidslife html template and not a wordpress theme.
Here is the link to purchase the wordpress theme.
https://themeforest.net/item/kids-life-children-wordpress-theme/10068328?s_rank=1&ref=designthemesRegards., BuddhaThemes Support.
Can i have a refund money to buy wp version?
Hi gartner90.,
Please purchase the wordpress version and let us know the purchase code, so that we can refund the html template purchase. Thank you.
Regards., BuddhaThemes Support.
haven’t login page, checkout page, cart page and more ?.
Why you create shop page ?
Hi magazinehive.,
It seems that you have purchased the kidslife html template and not a wordpress theme. Only in wordpress theme you can have pages like login, checkout and cart.
Here is the link to purchase the wordpress theme.
https://themeforest.net/item/kids-life-children-wordpress-theme/10068328?s_rank=1&ref=designthemesRegards., BuddhaThemes Support.
by the way, did I make an incorrect purchase you might have a refund? I had to buy the same theme but for wordpress (what I did). thank you
Hi Noakita.,
No problem. Just purchase the wordpress theme from this link https://themeforest.net/item/kids-life-children-wordpress-theme/10068328?s_rank=1&ref=designthemes and we will refund the html template purchase for you.
Regards., BuddhaThemes Support.
already purchased. thank you
Hi Noakita.,
Please send us the wordpress theme purchase code so that we can refund the html purchase.
Regards., BuddhaThemes Support.
Purchase code: 3909b832-1d7f-414b-9090-5e96af4dca19 his is the code for the product to be refunded
Hi Noakita.,
We need the purchase code of the wordpress theme that you purchased later. Please let us know.
Regards., BuddhaThemes Support.
f6fb263a-8e4f-42da-ae3b-a65132e58751 this is the one purchased immediately after. 3909b832-1d7f-414b-9090-5e96af4dca19 this is what to repay. tks
Hi Noakita.,
Please apply for refund from this link https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- and we will approve it. Thank you.
Regards., BuddhaThemes Support.
I was almost convinced to buy this theme, but I notice a lot of issues. For example, when in responsive the menu overlaps the social icons. (http://screenshot.serverbuilds.nl/3F0p2R413G2A/Image%202017-09-19%20at%204.24.40%20PM.public.png)
Also, when scrolling the menu becomes fixed above, thats good, but you can notice that the header is ‘shifting’ position which is really, really ugly.
I have an example here:
http://screenshot.serverbuilds.nl/1N142k1Q113Z/Screen%20Recording%202017-09-19%20at%2004.23%20PM.gifCould you fix these errors, before I buy this theme?
Hi Cannonb4lls.,
Thank you for your interest on our theme,
We will fix this issue in our next update ASAP. But after purchasing we will surely fix these issue for your site.
Regards., BuddhaThemes Support.
Hello Rsriram,
Thank you for your reply 
I hope you can understand I am not interested in buying a broken theme (this is just my opinion, others could think otherwise) until everything is resolved. I will check the live preview here weekly to see if its resolved. My client is not in that much of a rush to get the website live, and if it would take too long we just search for another one.
Thanks!
- Dennis
Buenas Tardes, Ya compre la plantilla y ahora que la subo me dice que falta el archivo de stylo.css, que debo hacer para solucionar el problema. Muchas Gracias.
Hi AngieCanog.,
Kindly, Confirm your purchase code through the right bottom form located. So that we can move forward.
If you need your Purchase Code you may download it from your Theme Forest account > Downloads > choose the necessary product>Download>License certificate & purchase code.
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., BuddhaThemes Support.
Hello – Fantastic theme! I want to buy it but I don’t understand how an .html template works with a blog (I’m used to wordpress). How is the blog integrated? Thank you so much in advance.
Hi.,
Thank you for the interest in our theme and contacting us.
We have the Kids Life concept in both HTML template as well in WordPress Theme. You can purchase the Kids Life WordPress version from the following link.
Kids Life | Children WordPress Theme
https://themeforest.net/item/kids-life-children-wordpress-theme/10068328If you have any queries, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
Hi, I purchased your template but I can not find some of the pages in the template that you show in your demo site like the pages under event menu, contact menu and shop menu. How can I reach them?
Hi betaminus..,
It seems that you have viewed our kidslife wp theme ( ” http://wedesignthemes.com/themes/dt-kidslife/ “), Kindly note that you have purchased kidslife Html template (” http://wedesignthemes.com/html/kidslife/ “) in that we are not having event page and sub pages for contact and shop.
Refer the screenshot:-
http://prntscr.com/exc8n9Regards., BuddhaThemes Support.
Hello, Can you tell me how to add links to the images in the home page slider? I thought it would be as simple as adding it to them in the .html, but that isn’t working. I just need some of them to go to a page on the site. Thank you!
Hi movingpixels..,
Kindly add the image inside “a href” tag, and add all the styles, data-ls, and class name of the “img” inside “a href” tag as shown in the screenshot.
http://prntscr.com/er19fy http://prntscr.com/er1a3zIt seems that your support expired on 08/03/2017. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., BuddhaThemes Support.
Thank you so much for the help! I will check out the link for support extension.
Hi.,
Thank you.
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
We hope you had a great experience with our theme and support.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.
Please take one minute to share your feedback by clicking on a rating below.
Please watch this video to get a clear idea of rating a theme – http://recordit.co/YqdTBuEJRm
Regards., BuddhaThemes Support.
i just bought this template and have a problem about home slider. normally theme’s slider has an arrow which changes slides but on my project they are not visible ( arrows and stop buttons )
Hi kahramanj..,
We have checked our Kidslife version and its working fine for us. Kindly undo the changes, if you have done any and check. Or please download a fresh copy of kidslife template from themeforest and check.
Refer the screenshot:
http://prntscr.com/ek6p90Regards., BuddhaThemes Support.
thank you i solved the problem but at the same time on <nav> there is a code like this
a href=”#” title=”Twitter” class=”dt-sc-tooltip-top twitter”>
and i couldnt change it to instagram, i guess theme doesnt have ?
Hi kahramanj..,
Kindly get into your template directory -> kidslife -> style.css and change the code as shown in the screenshot.
http://prntscr.com/ekznq8Note: The instagram content code is ”\f16d”
Kindly change the border-color and background color as per your needs.
If you find any difficulties in adding instagram, Please mail us your FTP Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will fix the issue for you.
Regards., BuddhaThemes Support.
Do you have an event/calendar template for html?
Do you have a sign up form template for html?
Do you have a payment/donation form for html?
Hi Overcolor.,
1) You can try some html calendar templates listed in the below link.
https://www.template.net/business/calendars/html-calendar-template/2) You need to customize the html template to have a signup form and make it dynamic.
3) Try the method explained in the following link for the donation button.
http://allwebco-templates.com/support/S_paypal_custom_donation.htmRegards., BuddhaThemes Support.
Do you have an event/calendar template for html?
Do you have a sign up form template for html?
Do you have a payment/donation form for html?
Hi Overcolor.,
1) You can try some html calendar templates listed in the below link. https://www.template.net/business/calendars/html-calendar-template/2) You need to customize the html template to have a signup form and make it dynamic.
3) Try the method explained in the following link for the donation button. http://allwebco-templates.com/support/S_paypal_custom_donation.htmRegards., BuddhaThemes Support.
Hi,
Where can I buy demo images? Like the arrow for moving page up. And the backgrounds on the homepage?
Thanks!
Hi.,
Thank you for contacting us.
Here is the image purchase links of Kids Life Template.
https://www.dropbox.com/s/s6sqd2tf4e47uv6/dt_Kidslife_images_link.txt?dl=0For the image arrow for moving page up: you can find this image from you images folder from the template directory.
http://prntscr.com/eglevhRegards., BuddhaThemes Support.
Hi, I don’t have the moving page up image in images folder…;_(
Hi.,
Kindly recheck your images folder once again. We have the go to top image in that folder.
Refer : http://prntscr.com/ei71xp
Download this image from the following link and use it.
https://www.dropbox.com/s/haiiyu18ph1x3vp/go_to_top.png?dl=0Regards., BuddhaThemes Support.
Hi, does the template include layered psd-mockups of the pages? We want to make some corrections to the design to fit our need. Thank you
Hi.,
Thank you for contacting us.
We have this mockup psd (not exactly as in live site).
If you purchase the theme we will provide this psd. We can only send that after the purchase
Regards., BuddhaThemes Support.
Is this theme made with bootstrap?
Hi.,
Thank you for contacting us.
Our theme is not compatible with bootstrap.
We use our own framework for css.
But our theme is responsive on all different sized devices.
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
Great!, did you use a pre-processor? like gulp or grunt or anything like that? thank you for your quick response
Hi jgarciac.,
No we are not using any of the tools/pre-processor that you have mentioned.
Regards., DesignThemes Support.
Ok, thank you, I’ll buy it anyway
Thanks!! Looking forward your purchase happily
Regards., BuddhaThemes Support.
Hi
I would like to make some of the fields in the contact form compulsory.
Is there any provision for this?
Hi.,
Kindly get in to your “Template directory > contact.html” and add the code as per shown in the screenshot.
http://prnt.sc/dwq9yyRegards., BuddhaThemes Support.
Good morning. This one is pretty simple. On ipad view the mega menu does not drop down. Works in every query but this one. I tried a bajillion css attempts and still can’t get it to work. I tried lol.
Hi southernview.,
Kindly mail your Domain name and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
Hi,
I like your KidsLife html template and I would like to buy it, but I cannot see the sign_in/sign_up page. Do you have them ?
Hi hellbrus.,
Sorry in our Kidslife html template we do not have the sign in/register page. If you need we can create those dummy pages for you after the purchase of the template. Then you can make it dynamic as per your needs. Let us know once you purchase the template.
Regards., BuddhaThemes Support.
Hi,
I bought the template, can you provide me also the sign_in/sign_up pages please.
Hi hellbrus.,
Kindly mail your Domain name and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will update you.
Regards., BuddhaThemes Support.
Hi. After several email exchanges Support told me that their contact.html form will not work with two buttons. They are asking for $25 more to look into it? Is that common practice with themeforest?
Hi Sgangwani.,
You have asked us a customization work on our template. We never said our contact page will not work with 2 buttons. We have also worked and given you the sample php file through mail with your requirement, hoping you will be editing the code as per your requirement. Also please note that you support period has expired 27/09/2016, more than 2 months back and still we have helped you without considering that.
Regards., BuddhaThemes Support.
Thanks. However sample.php did not work. I am not a programmer. But it looks like it is not getting the input values (name, id, value, etc) from the Submit button. I used print_r ($_POST) to see what was being passed from form to php file. Google research indicates its a common problem (TWO SUBMIT and ONE FORM). You contact form is not working with two buttons.
Hi Sgangwani.,
Ok please extend your support period and we will take a look it that issue.
Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., BuddhaThemes Support.
I would like to put a google recaptcha on the contact form to reduce spam. Do you have a solution for this?
Hi Dshutts,
You need to change the html files to dynamic php files first and try to use one of the methods explained in this link.
https://codeforgeek.com/2014/12/google-recaptcha-tutorial/ https://webdesign.tutsplus.com/tutorials/how-to-integrate-no-captcha-recaptcha-in-your-website--cms-23024 https://developers.google.com/recaptcha/old/docs/phpRegards., BuddhaThemes Support.
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