282 comments found.
hello,i have this theme on 2 shop and on 1 the logo is missing on all pages excep search page.what can i do please?
Hi seb34s,
Please contact us via email We will help you.
Thank you!
Do you sell only a theme, or a quickstart?
Hi Xiomys8,
We sell both themes and quickstarts.
Thank you for interesting in the our theme!
Best Regards,
By $45? both?
what prestashop do you use? 1.7?
Yes, $45 for both. The theme is compatible with the latest version of Prestashop 1.6 only. We also have other themes on PS1.7. You can see it.
Thanks!
Hi,
I’m cant find a way how to translate some texts in static footer sections
This 3 texts :
“Log Out” (blockmyaccountfooter) “Terms And Conditions Of Use” (blockcms) “About Us” (blockcms)
I think its somehow missing. Can you help me with this issue ?
thx
Hi naintrakusam,
Thank you very much for purchased the our theme!
If you have any issues with the theme, please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Yours Truly,
When is the last update of fieldvmegamenu? Hackers attacked it. See the http://vaalserberg-garden.com/modules/noob.hacked000.php?filesrc=/var/www/awstats/awstats012017.localhost.localdomain.bak&path=/var/www/awstats
May you send me the latest version? The module is hacked. Here is the file they place to upload {HEX}php.cmdshell.c99.225 : /public_html/modules/fieldvmegamenu/uploads/hous.php
Latest version of fieldvmegamenu
Hi Makispana,
Thank you very much for using the our theme!
Please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Yours Truly,
Hi there, May you help me to clear the white margin in left and right of the products image? Please view https://dl.dropboxusercontent.com/u/20814553/newyork/remove-white-margin.jpg
The site http://www.afoikyriakidi.gr
Yes, we can help you with that. What is your ticket number?
i post it to support system
What is your ticket number?
1070593
Thanks for asking!
Thanks! Please follow your ticket.
Hi ManosSt,
Yes, all of them are possible. Hope you have a good choice!
Thank you.
Best regards,
Thanx a lot! I have another question. Module Isotope tabs from the homepage is the same as inside the product page like http://demo.fieldthemes.com/newyork/home1/en/home/8-slim-fit-suit-.html ?
Next to tabs DATASHEETS or ACCESSORIES can i have a CUSTOM tab ?
Yes, you can add a custom tab. Thanks!
Hi , I buy this them and i need to know how do i give up to “add to cart” from product image,i need to have this button only inside the products page. And second after i use Quick view i add item in cart i want to remain in that page not to send me inside the products page or cart page. Thanks
Hi Ravtech2009,
Thank you very much for using the our theme!
If you have any issues with the theme, please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Sorry, we don’t support the technical issues here.
Yours Truly,
It’s really frustrating they are not update their modules for safe updating!!! I work to prestashop from 1.5 versions and this is the first time that modules not have updates! The support team says “you can update prestashop to latest version for 1.6 version is 1.6.1.10, but module of us work right on this version and have no change, it’s change from version 1.6.0.9 to bigger we don’t have the way to update module without lose database.”
Hi Makis,
Our apologies about this inconvenience!
Don’t worry! You can submit a request of full refund here
https://themeforest.net/refund_requests/newGood luck!
Hey Guys, I see some already asked and I have the same issue, I cant add child menu in megamenu, it gives an error
Please fill all the required fields at least in English (English).
I have tried to reinstall Prestashop from zero and it still gives same error. Could you please advice how to fix it, since I believe many can have same issue.
Hi A200tq,
Thank you very much for using the our theme!
If you have any issues with the theme, please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Sorry, we don’t support the technical issues here.
Yours Truly,
Hello, I’m getting this error when trying to create a child menu in megamenu:
Please fill all the required fields at least in Español (Spanish)
I’m trying just to add a category link, and always says that, if I fill the custom one, the error doesn’t show up, but I need to create the category items, what to do?
also not the item appears Configure management Modules -> Field Megamenu
sorry but I was wrong to open the post which I refer to the Vela template you can close this tred
Hi,
Our apologies! These days we having an issue with the ticket system. So please contact us via email fieldthemes@gmail.com
Thank you very much!
Best regards,
Hello, I’m getting this error when trying to create a child menu in megamenu:
Please fill all the required fields at least in Español (Spanish)
I’m trying just to add a category link, and always says that, if I fill the custom one, the error doesn’t show up, but I need to create the category items, what to do?
Hi Ignus,
Thank you very much for using the our theme!
If you have any issues with the theme, please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Sincerely,
Hi A few pre-buy questions. 1. On the product page, can you have a vertical navigation like on the home page? 2. Can you have the vertical CATEGORIES stay expanded so it won’t say MORE CATEGORIES?
Hi Joen,
Yes you can have all of them.
Thank you very much for interesting in the our theme!
Have a good choice!
Best regards,
You have broken my client shop! I give you access to ftp and backoffiice and now its: Fatal error: Uncaught -> Smarty: unable to write file /home120pages/1/d288053/htdocs/Dimaco-2016/cache/smarty/compile/32/4d/4c/wrt584679a2322f39_37020183 <- thrown in /homepages/1/d288012053/htdocs/Dimaco-2016/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46
Thank you for the support!!! You are Great!!!
Hi,
Thank you! Is the problem solved?
Yes all solved! now you have 5 stars! Best support!
Thank you very much! Wish your business success 
Is the theme compatible with the new prestashop 1.7 ? Or do we better wait to upgrade ?
Hi,
It’s not compatible with Prestashop 1.7 for now. We have to re-write it completely. Please wait to upgrade.
Best regards,
Okay, thank you for your update! Good that i asked first 
You’re welcome!
Hi, I want to update my New York theme. What is the way to update my theme without lost any modify and data?
Thank you so much.
Hi,
Please submit a ticket on our channel support https://fieldthemes.ticksy.com and follow it.
Our technical support experts will help you asap.
Sorry, we don’t support the technical issues here.
Sincerely,
Ok Thank you. I’ve do it
You’re welcome! Please follow it.
kind of white border appearing on all images i have uploaded.Kindly solve
Hi,
Thank you very much for using the our theme! If you have any issue with the theme, please open a ticket here https://fieldthemes.ticksy.com and follow it. Our technical support expert will help you asap.
Respectfully,
I have problems with the banner (bannerslider and slideshow) at the start of the website www.detallesorpresa.com disappeared from one moment to another, it is because there is some error in the modules? Thank you
Hi,
Thank you very much for using the our theme! If you have any issue with the theme, please open a ticket here https://fieldthemes.ticksy.com and follow it. Our technical support expert will help you asap.
Respectfully,
hello there, does this template support “farsi” language? I need a full explanation about language support (rtl,currency,...) tnx
Hi,
You can see all languages Prestashop support here https://www.prestashop.com/en/translationsThank you for interesting in the theme!
Best regards,
does it include quick installation package?
Yes, it’s included. It’s exactly the same with demo contents.
I’m getting the theme NEW YORK I wonder if it is compatible with the version PrestaShop 1.6.0.14 has this module English to Portuguese (Brazil) which is so I can buy together.
Hi, yes the theme is compatible with it.
Hi, is this theme translated in german language? Regards
Hi Biggy,
thank you very much for interested in the our theme! We don’t demo the German language but it’s translated by Prestashop default.
Best Regards,
Hi, one question more. It is possible to have the top bar always in sight when i scroll down… Regards Biggy
Hi,
Yes it’s possible. Please open a ticket here https://fieldthemes.ticksy.com/
We will help you!
Best regards,
- Sorry for my English, I do not understand how to install the theme , I have to install a package directly or first the new york theme for PrestaShop 1.5.3 1.6.x.x I’m in prestashop 1.6.1.1 thx
Hi, if you already had the Prestashop site you should install the NewYork theme only. Otherwise you can install the NewYork quickstart package.
Thanks!