300 comments found.
I like the theme, but it seems so slow…
Hi
Thank you for using our theme
Can you install the Regenerate Thumbnail plugin, run it and check again?
Please also try to install a cache plugin likr super cache to optimize your site speed better
You also need to take a look the Hosting and make sure it strong enough to run WordPress latest version
Thank you
Can you please give us the WP admin so that we can take a look and help you ?
Thanks
Thanks. By the way, how to change the font size?
Hi
Which font size do you want to change? You should find its class by using the inspect tool of the browser, then you can add the css code to change the font size of that classes to the custom CSS field in Theme Options panel
Thanks
I can’t find “Theme Options” (my wp version is 4.7.2)
Hi
Please install Reduxframework plugin via Appearance -> install plugins to have Theme Option panel
Thanks
Done, but still slow and make my blog 503 unavailable error
So, I think you should check your Hosting quality. Maybe it’s too weak
Gloria theme make my website slowly 
Hi
Can you please install “Regenerate Thumbnail” Plugin, then run it and check your site speed again?
Thanks
Top Menu deleted but still showing on Mobile menu? Strange. Not sure how this is possible if the menu has been deleted. See here http://prntscr.com/eegu48
Hi
Can you email us the WP admin and FTP so that we can check?
Thanks
Where do I email you?
Please email us at bkninja.team@gmail.com
Thanks
I emailed you the WP admin.
Thanks, I received it, can you also give me the FTP access?
I can’t find any option to add a favicon to website. Please help.
Hi
Thank you for contacting us again, there is a new standard to add the favicon image, and you can take a look this tutorial to do this
http://www.wpbeginner.com/wp-tutorials/how-to-add-a-favicon-to-your-wordpress-blog/Sorry for the mistake in the documentation, we will update it ASAP
Thank you
Actually, I found the solution. http://prntscr.com/eegnln
Hi
Yes, that’s right. Thank you very much for your effort. Please feel free contact us at anytime if you have any questions
Thank you
i can introduce HTML in Mega menu or Widgets?
Hi
Sorry that I’m quite not sure what you mean, can you please give me more details about your question?
Thanks
+
please add Guest review too
Hi
Thank you for your interest in our theme, please take a look this page that the reader rating has been enabled.
http://bk-ninja.com/gloria_n/beauty/clothes-for-women-trendy-fashion-style/Is that what you need?
Thanks
This theme looks In$ane BKNinja! wow, just curious is parallax background style available on mobile view? THNKS
Hi sterlingwilliam,
Good day to you and thank you very much for your kind words.
Because the mobile view is quite small, and so we think the parallax background style is quite unreasonable, so we decided to disable parallax on mobile to help it load more smoothly.
Thank you
How to I add Adsense code when header.php does NOT have <head> tags? Thanks!
Hi
Can you tell us which header type are you using? Then we will show you how to put the Adsense code to the right file
Thanks
Here is the code I need to insert. http://prntscr.com/edtpgo Please help.
Can you let me know your site address?
foodieholics.ca
Hi
I see you are using the default header, so the header template file you should edit is in gloria/library/templates/headers/bk_header_one.php
You should see the <head> tag in this file
Thanks
hi. i buy this theme but not import like demo by XML file! Please send to my email Quick Setup Package(Which is the same demo). thanks
Hi
Thank you for contacting us, could you give us an admin account so that we can help you to setup the theme?
Our email is bkninja.team@gmail.com
Thank you
I work in localhost .if send me quick setup I thank you
Hi
Can you please take a look this tutorial video and follow it?
https://www.youtube.com/watch?v=fuADiQpCqtMThank you
hi. woocommerce supported?
Hi
Thank you for contacting us again, the Woocommerce is supported on another version of this theme (the $59 version). You can take a look at it here:
https://themeforest.net/item/gloria-responsive-news-magazine-newspaper-wordpress-theme/11928056Thanks
hi. this them RTL support?
Hi
Thank you for your interest in our theme, yes this theme supports RTL language.
Thanks
Hi,
I like the look and feel of this and I’m interested in using it for a blog, is it possible to remove all post dates where shown?
Thanks
Hi
Thank you for your interest in our theme. Yes, it’s very easy to remove the post dates. Please contact us again after you install the theme then we will help you to do that
Thank you
Is it possible to have a custom widget/ ‘about me’ in the sidebar? and an example of a page for something like this not just blog post or home would be good to see.
Thanks
Hi
Thank you for your reply, I think you can use the text widget that is the default widget of WordPress to create the “about me”.
Thanks
please try to develop the author page like adding a biography and why not making a cover photo
Hi
Yes it has, please take a look the author page here: http://bk-ninja.com/gloria_n/author/bkninja/
Thanks
Hello, have got a challenge with YouTube API and Facebook and access token! Nothing changed. I need your help
Hi
Thank you for using our theme, can you please send us some screenshots of the issue and the WP admin account so that we can check?
Our support email is bkninja.team@gmail.com
Thanks
did the theme have its shortcodes ? if not , is it compatible with any of shortcodes plugins ?
Hi
Thank you for your interest in our theme.
Yes, the theme has its own shortcode and I’m sorry that we still don’t provide the demo yet. But you can take a look at the shortcode demo on another theme demo page here
http://sense.bk-ninja.com/shortcodes-fullwidth/ http://sense.bk-ninja.com/shortcode-with-sidebar/We will prepare the shortcode demo for this theme ASAP
Thank you
I already have a website can i apply this theme on my existing posts… with the same preview hope you understand my question.
Hi
Thank you very much for your interest in our theme. Can you tell me is there any custom post type on your current website? Or just only posts
Thanks
Waiting for your response ….
Hi
Oh sorry for our late reply. We just thought you don’t have any question because we ask you in our previous reply “is there any custom post type on your current website?”
If you just have only regular posts. I think you can use our theme.
I have checked your website and see that seem there is no custom post type there (Am I right?) I’m not sure about this because this is just able to be checked via the admin panel
Please feel free to contact us at anytime if you have any further questions
Thank you very much for using our theme
Hi, I see that you have another WP theme called Gloria listed in your portfolio. Can you tell me what the difference is please?
https://themeforest.net/item/gloria-responsive-news-magazine-newspaper-wordpress-theme/11928056Hi
Thank you for contacting us again.
This is another version of Gloria that doesn’t include Woocommerce and BBPress, so for some customers don’t need these plugins, they can get this version for the cheaper price and have better performance. We have received many of requests from our customers to remove these plugins out of the theme, so we decided to create this version.
Please feel free to ask us at anytime if you have any other questions
Thank you very much
ok, thank you!
Have a nice weekend.
Hello, can I leave the theme in Portuguese in Brazil?
Hi
Thank you for contacting us, sorry that we’re still not sure about your question, can you please give us more details?
Thanks