149 comments found.
Does Aton come with Visual Composer license or do we need to purchase via WPBakery? License won’t activate on our end.
Hello there,
When it comes to Visual Composer plugin, we have bought extended licence for the included plugins such as VC. We will provide updates of the plugins with the theme updates, as we are not allowed to share extended license key we had to purchase in order to include plugin with the theme. Your plugin is legal and ready to be used as soon as your install/activate the plugin upon theme installation. You can ignore the messages for further activation you’ve got in your admin area.
So, there is no need for extra purchasing, VC came bundled.
Best, Select
Hi it seems the menu isn’t working very well .. i cant widen the columns .. can you have a look please and tell me what to do?
Hi,
We located your ticket on our support forum and our agent already answered you there. Please, check response on ticksy.
Select
Hi, great theme. I have downloaded and installed on a local MAMP server and imported all of the demos. None of the elements seems to be working. Tabs, Accordians, Sliders etc. I have just done a another fresh install and it is the same. I go to the Elements in Pages and preview them and it’s the same. Revolution Slider works great and the portfolio and blog templates are fine (sliders work etc) but if I want to an accordian element (or any element) to a page, it doesn’t work. Please advise, Thanks
Hi,
Glad to see you’ve chosen Aton. Please, try to disable title area on pages where you noticed issue. If then issue is solved, just upload your own background images for title areas. For any other doubt, please, submit a ticket on our support forum at https://select.ticksy.com/
Select
This has worked, thanks! Great theme. I may have more questions! 
Thank you for the update. Glad to hear this has been solved. For any other update, please, do not hesitate to ask.
Best, Select
Hi, Would like to purchase the theme, but got a presale question about the left menu theme. It seems that the left Menu theme option is only a landing page!, is this correct?
Hi,
Thank you for taking interest in our theme. On each page you could set desired layout for Header https://www.screencast.com/t/LeqbecdXmyM
Best, Select
Awesome theme. I spotted a bug for the video post. I disabled the feature image and I get no video post shown on the blog. Maybe a bug or not, but I would really appreciate someone taking a look at it. I posted on support some time back
Can someone please respond to my query. Whether here or support.
Hi,
We located your tickets and those are answered by our support agent. Please, check response on ticksy.
Select
Is there any admin panel URL for demo usage? I want to test portfolio arrangement in homepage pages
Please can you help me about that?
Hi there,
Thank you for taking interest in our theme. There is no demo test site. Please, reach us here support@select-themes.com and we will send you screenshot of portfolio part in our backend, and we could explain you what could be achieved using our portfolios.
Best, Select
Hi,
i want to install the theme, but by uploading in FTP i don’t get to see the menu items in WP-admin: Select options, portfolio pages ect.
I also can’t importing demo content.
i only see this: http://www.customsbyfrank.com
Hi,
Please, check this chapter from our documentation where it is explained how to import our demo content http://aton.select-themes.com/documentation/#!/getting_started_importing_demo_contentSelect
Thats the problem: in uploaded Aton.zip to the FTP, but i don’t see menu items like select options, portfolio pages….
the Aton.zip is installed, but i only see this in WP admin: http://www.customsbyfrank.com/wp-content/uploads/2017/03/Screen-Shot-2017-03-03-at-13.31.46.png
There are menu items (left black menu) like select options, portfolio pages…
There are NO menu items (left black menu) like select options, portfolio pages…
Hi,
Please, note that you could install or theme via FTP. But to import our demo content, you should follow instructions we sent. For further assistance, contact our support agents on support forum at https://select.ticksy.com/
Best, Select
i have made a new portfolio item, but i can’t see them on the homepage: www.customsbyfrank.com > it says: sorry, no posts matched your criteria.
http://www.customsbyfrank.com/portfolio-item/badkamer-meubel/Thanks
Hi there,
Please, write on our support forum again and our support agents will take a closer look.
Select
Hi, i can’t see my footer… and also in the footer there is also a field that is closed at this time!
http://www.customsbyfrank.comThis is something that our support team need to check and take a closer look in order to help you. Please, submit a ticket at https://select.ticksy.com and include your site URL with wp-admin access. Thanks
Select
Hi where can i find the psd files and do you have a sample content file where I can upload to wp to look the same as your sample links?
Hi,
Please, check here psd files for Aton https://www.dropbox.com/sh/3fmbx4xxq7uxrzf/AAABrRWvkeXHEkG6hkI0UA2Ka?dl=0Best, Select
I have find a bug , in file “aton/framework/modules/shortcodes/image-with-text/templates/text-on-hover.php” on line 26
replace this : <?php echo esc_attr($image_with_text_title) ?>
with this : <?php echo esc_attr($image_with_text_subtitle) ?>
Hi,
Thank you for noticing this. We will include this minor fix in our next theme update.
Best, Select
Congratulations! Fantastic theme, Good Luck With Sale 
Thank you very much for your kind words 
Great work !
Thank you very much
Hello,
The theme is just perfect but just want to know before i purchase if the wavy separator “tlide” on the menu before text when you mouse over and all header can be removed from settings or do i have to have coding knowledge to remove it.
Thanks
Hello,
Thank you for your kind words. This is just one element we implemented that you are adding via VC https://www.screencast.com/t/x7hN7A2cuHS so, yes, you could easily remove it.
Best, Select
Thanks alot for the swift reply.
You are welcome
Do you have PSD’s available for Aton as part of the theme package?
Hi there,
Thank you for taking interest in Aton. We are able to send you PSD files on our request when you purchase our theme.
Select
I have a problem with this template.ATON When I import the original file, it does not advance more than 20%? What happens? How do I solve the problem? Thank you
Hello,
Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support agents could try to finish import process on your behalf.
Best, Select
Hello! Very nice work.
I hesitate between two of your themes: Grafik or Aton. They are both very modern! I do not know what to do, you put me in a delicate position: D
Glws.
Hello,
Thank you for taking interest in our themes. Glad to hear you like Grafik and Aton. In Grafik, we have wonderful design primary for portfolios. And in Aton we do have extra Blog Narrow layout, for example. We could suggest to check our demo pages here http://grafik.select-themes.com/landing-page/ and here http://aton.select-themes.com/landing and we hope you’ll get idea how to build your site within our theme.
Best, Select
Hello, really nice work! One question: The psd images are include for the costumizable home page layouts? We want to use the app homepage one. Yhanks.
Hello there,
Thank you for taking interest in our theme. Yes, when you purchase our theme, support agent will provide you PSD file on request.
Best, Select
Hi. Loving the theme. Are you able to change the yellow sections to a different colour?
Hi there,
Thank you for your kind words and taking interest in our theme. Yes, you are able to choose different main color in our Select Options https://www.screencast.com/t/thwoeO63ASelect
Lovely work. Amazing layouts. Good Luck with Sales
Thank you very much Glad to hear you like it!
Hello Is this the theme of RTL languages are supported? Is RTL be added in the next update?
Hello there,
Thank you for taking interest in Aton. Unfortunately, it is not RTL ready and it is not in our to-do list.
Best, Select
Very Nice Work, Good Luck With Sales
Thank you for your kind words
