669 comments found.
Hi,
Can you add support for WooCommerce 3.0 and lightbox disabled ?
https://createandcode.com/broken-photo-gallery-and-lightbox-after-woocommerce-3-0-upgrade/Thanks.
PS : My account is disabled in support portal ;-(
Hello there,
Thank you for purchasing our theme. I am sorry it must have been a mistake disabling your account. I’ve restored it.
Regarding your question, we’ve already released an update which is compatible with WC 3.0. Have you updated your theme ?
Thanks, Ibrahim
Ok Thanks ! Never received notification again ;-(
Are you referring to notification for theme update ? It should have if you have installed and configured Envato Market plugin. Have you done that ? Are you able to access our support portal ? Please clarify.
Yes ! Plugin is now configured, thanks
Brother Ibrahim, Thanks for adding another outstanding theme to the great list. As loyal customer I look nowhere else as I have always had best support from you guys.
I have a question for setting up one page checkout products page usiing Pizzaro Theme. Ideally it would be three column layout. Left column containing Navigation Menu for food items. Middle column containing products and right column containing active cart. As soon as you add item to cart it should show up in the right column. You can see it in a simple pae like http://www.fivestarburger.at/online-bestellen the restaurant has already products added to the online referal portal https://www.lieferservice.at/bio-special it will be nice to have similar style setup. Looking forward to your kind input.
Hello brother Farooq,
My apologies for not responding earlier as we were closed during this long weekend.
Thank you for your trust in our products. We hope to continue our good work in all our themes. To answer your question, I can see what you mean. While it is possible to have something like you’ve described, it would take lot of custom coding. The cart on the right and the sidebar on the left are already available but adding to cart on the archive page will only work for simple products.
For variable products, you will have to navigate to the single product page and then choose the variations.
Hope this clarifies. Let us know if you have any other questions.
Thanks, Ibrahim
I like this theme. But, i’d like to try the theme before purchase. How to do it?
Hello there,
Thank you for your interest in our theme. Please email our support from here : https://themeforest.net/item/pizzaro-food-online-ordering-woocommerce-theme/19209143/support and we’ll setup a trial for you.
Thanks, Ibrahim
Just purchased and everything is going smoothly. Nice theme! I have a few questions about setup that I don’t see in the documentation. Do you have any extended documentation or tutorials somewhere?
Hello there,
Thank you for purchasing our theme and for reaching us. We have our documentation here : http://transvelo.github.io/docs/pizzaro/
We also have video tutorials on how to setup and install the theme. You can follow it here : https://www.youtube.com/channel/UChl9_bo48SEcl5O0ztc8Scw
We regularly add customisation code snippets here :
https://gist.github.com/farookibrahim https://gist.github.com/ibndawood/Hope this helps. Let us know if you need any other help.
Thanks, Ibrahim
Hi There, can you add the option to set a time for the deliverie? thanks
Hello there,
Thank you for your interest in our theme. The theme is a WooCommerce theme and by default there are no options to set the time for delivery. However most of the shipping methods allow you to specify text where you can simply add “2-3 days” or “45 mins – 1 hour”.
Hope this clarifies. Let us know if you have any other questions.
Thanks, Ibrahim
Hi there,
I’m planning to use this for a regular take out restaurant. However, we don’t need the delivery feature (i.e the website is just to list our menu and to provide our customers with some info). Do you think we can turn of the delivery feature and just use it as a regular website?
Hello there,
Thank you for your interest in our theme. My apologies for not responding earlier as we are closed during weekends. To answer your questions, yes, you can turn of delivery and just use a catalog. The theme does have the option to use the shop only as a catalog.
If you’d like to try the theme, please email our support and we’ll setup a trial for you.
Let us know if you have any other questions.
Thanks, Ibrahim
thank you what is the email address for your support?
Also instead of an image can i use video for the background on the landing page
Slider Revolution allows you to create video based sliders. You can reach our support from this tab : https://themeforest.net/item/pizzaro-food-online-ordering-woocommerce-theme/19209143/support
Does this theme come bundled with a modified Woocommerce?
Hello there,
Thank you for your interest in our theme. The theme does not modify or bundle WooCommerce code. It only uses WooCommerce to display products.
Hope this clarifies. Let us know if you have any other questions.
Thanks Ibrahim
Thanks. Is the theme all clear with the new Woocommerce update?
Hello again,
Yes the theme is compatible with WC 3.0. However there may be plugins like YITH WooCommerce Product addons, Yoast SEO that are not compatible with WC. Will have to wait for them to update their release.
Hope this clarifies.
Thanks, Ibrahim
Hello, I’ve created a demo site testing your theme and it seems that cart on menu won’t work. After pressing Go to cart or the items on the cart nothing happens. Is that normal on demo?. Also can I see the list of po- (classes/icons) are built in so I can choose what to use? . Thank you
Hello there,
Thank you for purchasing our theme and for reaching us. To answer your question :
1. Have you assigned cart and checkout pages like given here : https://youtu.be/PNxfITw833s?t=3m17s
2. Here is the list of all the icons available : https://transvelo.github.io/pizzaro/pizzaro-icons/
Let us know if you have any other questions.
Thanks, Ibrahim
Thanks for the answer. It seems there was a conflict with a plugin of mine. I removed it and cart start working again. Is it possible to create an icon with fontastic and then added to the existing ones? Can you provide some guide for this?
Also I’m changing the Footer versions but nothing happens. Going from Footer 1 to footer 5 and nothing happens. Any ideas?
Hello there,
Yes, you can create your own icons with fontastic and add to existing ones. We have documented the steps here : https://www.youtube.com/watch?v=hkCO2fWT7Sg
Also can you please update the theme, we have fixed few issues with footer.
Thanks again, Ibrahim
I update the theme but the problem is still there. I can’t change anything on footer. I also found out that if I try to use the Megamenu (the one from your demo) I get 500 internal server error. When I remove the megamenu it’s back to normal again. Please advise.
Can you please email our support with your FTP and WP admin details ? I will take a look.
Done. Thanks again.
Hi, I am looking to make a complete online delivery based website for an Asian brand. I am assuming the pizza is just a placeholder and the theme can be customized to various cuisines. Could you please clarify?
Also, most of the products I have are variable products with the same dish with different meat options at different prices. I want that the customer could be able to choose options from the products page itself, without going into the product page to make his choice of option. Is that possible?
Hello there,
Thank you for your interest in our theme. Yes, you can customize for various cuisines, however there are not much food icons. You will have to generate your own food icons and follow the instruction here to add your own food icons : https://www.youtube.com/watch?v=hkCO2fWT7Sg
Yes you can choose your own products with variable options. However currently it is not possible to add to cart without going to single product page. However there are plugins that lets you do that.
Hope this clarifies.
Thanks, Ibrahim
Hi, I am looking at using this theme for a bakery the first demo version. It will need alot of adjustments but I think its a great fit. Is it hard to adjust the homepage icons from pizza, burgers, tacos etc to other food items.
Also alot of the content is pizza focussed. Is this easy to change like tags etc.
Like the pick size data. Can this be removed or adjusted to another form of data?
Hello there,
Thank you for your interest in our theme. Apologies for not responding earlier as we are closed during weekends.
To answer your questions, here are the list of icons you can use : https://transvelo.github.io/pizzaro/pizzaro-icons/
I understand that you may require more than just pizza and burger icons. In that case you can generate your own custom food icons from icon font websites like icomoon or fontastic and use this tutorial to include those custom fonts : https://www.youtube.com/watch?v=hkCO2fWT7Sg
The pick size data is generated from product option, you can simply remove it or use it with something else.
Hope this clarifies. Let us know if you’d like to try the theme before purchase, we’ll send you access to our trial.
Thanks, Ibrahim
Hi, I got a problem the HeaderV1 is not working under Chrome! I can see the menu bar in firefox but not under chrome. can you see whats about: http://koelner-burger.de/ with kind regards Andre
Hello there,
May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
Thanks, Ibrahim
Have this app the function to make a ios and android app?
Hello there,
Thank you for your interest in our theme. This is a theme only and not an app. Hope this clarifies.
Let us know if you have any other questions.
Thanks, Ibrahim
Is it ok if I use Pizza and drink image?Or included psd file?
Hello there,
Thank you for your interest in our theme. Yes, you can reach us after the purchase and we’ll provide with all the images required.
PSDs are not included. However I can provide you with the PSD after purchase.
Hope this answers your questions. Let us know if you have any other questions.
Thanks, Ibrahim
Hello, is there any PSD files, i need the wooden background as PSD if it’s available please montheryounis@gmail.com
Hello there,
Thank you for reaching us. I’ve emailed our designer along with your email about PSDs. He should send you whenever he comes online.
Thank you again, Ibrahim
Hey! Cool work guys! RTL? Visual Composer?
Hello there,
Thank you for your interest in our theme. The theme is RTL compatible. However there is no Visual Composer bundled with theme. If you have your own copy of visual composer, we have compatibility and you can use our Pizzaro Visual Composer elements.
Hope this clarifies. Let us know if you have any other questions. Also please email our support if you’d like to try the theme before purchase.
Thanks, Ibrahim
Thanks Ibrahim! Can you please confirm, are all the theme elements available as visual composer elements which also work with the demo content?
Yes, we have all the elements available as Visual Composer but please note that we do not bundle Visual Composer. Only elements.
If you’d like to try the theme with Visual Composer please email our support and I will set it up for you to test it.
I understand, will I be able to have the demo content imported with visual composer elements as well
The demo content will have only King Composer and Page attributes.
Any plans to create demo content for visual composer as well?
Hello again,
No, we do not have plans to create dem content for visual composer. However we can add them to the documentation.
Thanks, Ibrahim
Hi guys, will this theme be compatible with WooCommerce and affiliatewp.com . Also, are you able to set it up so you can only order to certain postcodes?
Hello there,
Thank you for your interest in our theme. The theme is compatible with WooCommerce. I am not sure about affiliatewp. However I don’t think there should be any issues with affiliatewp.
Regarding your question on shipping, WooCommerce allows only shipping restriction based on countries. However there are plugins like this which allow you to do that : https://en-gb.wordpress.org/plugins/postcode-based-order-restriction/
Please note that third-party plugins may not work out-of-the-box with theme and may require addtional customisation for compatibility.
Hope this clarifies. Let us know if you have any other questions.
Thanks, Ibrahim
Hi We have probleme with css , we need to reload the page to get it loaded Here the link to screenshot : http://www.xerusgroup.com/client/fishop/wp-content/uploads/2017/03/Screen-Shot-2017-03-13-at-10.31.58.png
Hello there,
Thank you for purchasing our theme and for reaching us. From your screenshot, I think some of the files are not loaded are its taking time to load. I don’t think there are issues with the CSS. Since you’ve said that reloading fixes, I suspect it could be because your server is takign time to respond to JS/CSS files.
If you email our support with your FTP and WP admin panel details, I can take a look into it.
Thanks, Ibrahim
Hey, its nice theme,,all working well but food menu not showing in Home V1 page when visiting site without login to WP and how to add topping like this http://roxieallison.onpressidium.com/product/trio-cheese/.......can please help me how to fix those?
Hello there,
May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
Thanks, Ibrahim
Client buy this theme im just set upping..I will talk to client about it but you know its little weird to ask client to comment here or for his account login info…if possible some advice for those problem will help me and I would appreciate it very much…there is bug in theme header cart button, its not linked to cart page..wish you will take a look.
Hello again,
It is normal for authors to ask for account verification as support is limited only to verified purchases. I understand that you are asking questions on behalf of your client which is fine. However please email our support your client’s purchase code as well as the envato account associated with the purchase.
Regarding your question, I don’t think it is a bug in the theme header, you should setup WooCommerce. I guess you missed this step : https://youtu.be/PNxfITw833s?t=3m17s
Hello there, thanks for reply, it now all working fine..I will send you the purchased code once git it. really like this theme
Thanks again
I want to buy yours, but could ur theme can change color? Cause my client theme is yellow and others.
Hello there,
Thank you for your interest in our theme. Yes, you can change the color of the theme to yellow. If you’d ilke to try the theme before purchase please email our support and we’ll setup a trial for you.
Hope this answers your question. Let us know if you have any other questions.
Thanks again, Ibrahim
Hi There,
May I ask you a question about product add ons ?
Please check below image first,
As you can see the list of pizza sizes not looks fine, the listing should be horizontal not vertical, is that due to plugin version ?
the quantity section, minus plus symbols are lost
Could you please help me about that
Thanks in advance
I found the answer of 2. question, the answer is woo commerce quantity plugin, I am still waiting for 1 question
Thanks
Hello there,
Thank you for reaching again.
1. I am not able to reproduce issue. Please email our support with WP admin details and we’ll look into your issue : https://themeforest.net/item/pizzaro-food-online-ordering-woocommerce-theme/19209143/support
2. I am glad you are able to resolve this issue. Installing WooCommerce Quantity Increment Plugin will fix this.
Thanks, Farook
Hi Farook,
Thanks for the reply, unfortunately i am working on localhost, if it necessary i can upload it to my server.
please check above comments from @askinsavascisi
pizzaport.be i think he has same issue maybe you can check his website
cheers
Hi,
Thanks for your information. The above site pizzaport.be uses TM Product Options which is a third party plugin. We tested with YITH Product Options it is working good in our localhost. Please make sure you have latest version. Here the change log: https://transvelo.github.io/pizzaro/changelog.txt
Thanks, Farook
Hi,
Unfortunately, it isn`t due to latest version, could you please tell me which step I missed ? please check below image, I can manually edit width, but i don`t want to do it because you said that there is no problem with the plugin that means I missed something or point. Or this template comes with some issues, like woo commerce quantity increment plugin.
Do we have to install it separately ? because according to your install video doesn’t show that we have to install it.
Please help me about to fix this issue
BTW, I am using 27” iMac as 1943 X 1377
Thanks a lot in advance
Hi there,
Apologies for not getting back to you earlier. Thanks for your screenshot. Now i can able to understand the issue. In our demo we used multiple group options and we aligned it as 2 group in a row. When we use single option the above issue reproduce. We will fix this issue in our next theme update.
Thanks, Farook
Hi Farook,
Thanks for the reply, but i already fixed issue and another issues, I am working on this theme since 1 week,
finally, i solved almost all issues with editing style.css and woocommerce.css and adding a few plugins
Thanks for your effort
Cheers