100 comments found.
Hello, Thanks for this theme. I have got a probleme with the option part, it doesn’t work when i want to record the modification.
Hai there,
I was replied it, you can check your email.
Cheers 
Hey guys, great theme I used for a friends photography business. The only fault I’m having is the Telephone number on contact page does not display on a mobile device. It shows on desktops. The address and e-mail displays fine just not the telephone number. It’s at http://ellisphotographyonline.com/contact/
Hai there,
I got the same problem in 320px devices resolution. For that, can you sent us a support mail with your login to our support tab?
I will try to fix it.
Cheers
Hi guys, Thanks for the response, I just sent a ticket with two additional questions…will wait to hear from you. Great Theme!
hello I sent a ticket for support 2 days ago but no replies can you please get back to me?
Hi,
Where you sent ticket from?
We not get any request from you? YYou contact us from tab support here https://themeforest.net/item/foto-photography-wordpress-themes-for-photographers/18264693/support ?
Cheers
I sent the ticket from this link and it was confirmed, ok I ll send again
still no answers:( is there another way to contact you?
I was replied it to two different ticket with your name.
Cheers
Hi, I installed the theme but may I ask how do I vary the logo for mobile tablet & Desktop? I would like the logo to be bigger on my desktop but keep it the current size it is now for my mobile and tablet!
Hai there,
This might need custom css for media query. Please ask a support request here:
https://themeforest.net/item/foto-photography-wordpress-themes-for-photographers/18264693/supportCheers
Hi, I want the social links to be opened in a new window. How can I do this?
hai there,
Please ask it to support tab, we will answer it via email.
Cheers
I cannot install this theme on wordpress because it says it’s lacking a style.css file
Actually it’s fine I’ve got it now
Hi there,
Glad you solved it.
Cheers
Hey! I have a problem with the theme… On my home page whenever I click the ‘view gallery’ links, I always get an error saying the page has too many reloads. I also get this error for some other pages too. How do I fix this?
Also on my ‘blog posts’ page, whenever I click read more, it says the page cannot be found, even though the blog page exists. Do you know how I can fix this too? Thank you!
Hai there,
Please try this:
Go to Setting > Permalinks > Just update it without any changes. The post should be fixed.
But for know the issue “page has too many reloads.”
May I see your site?
Thanks and Cheers
Reached the same conclusion then few others, this theme looks good on the ad but lacks of customization and documentation. I asked Envato for a refund I hope I will get it as I cannot do my website with this theme.
When I change my menu colours from the customiser menu they do not stay changed. Why is this? I can not read some of my menus.
Hai there,
Our agent Moch has taken your ticket.
Cheers
Hi,
Is there a way to change the background color of the light box?
Thanks
Hai there,
Yes of course. What template/layout your are currently use now?
Please sent to support:
https://themeforest.net/item/foto-photography-wordpress-themes-for-photographers/18264693/supportThanks and Cheers
Hi,
Thanks for your reply. I’m currently working with Carousel Gallery.
Cheers.
The support does not answer. Anybody know a solution?
Thanks for help. Best regards Markus
Hai Markus,
We’re terribly sorry for the issue and support. Your ticket was taken by Moch, and seems you gave him a wrong site url.
I was check this: http://www.markus-podszus.de/album/klappergrasmuecke/ this links and gallery looks fine in standard search engines (chorme, firefox, edge, IE. windows platform).
This link: http://www.markus-podszus.de/album/handball-em-feier-2016/ looks weird with unkown images url. I need to login to your site to check the issue from back-end. you can sent the credentials here: https://themeforest.net/item/foto-photography-wordpress-themes-for-photographers/18264693/support
I’ll take your ticket.
Thanks and Cheers, Angga
Is it possible to refund? I don’t think I’ll be getting the WordPress business plan yet and hence wouldn’t be able to access the CSS 
Hi,
If you already download the file, yyou can’t get a refund.
Cheers
Bought the theme like 2 months ago, and I am very happy with it. One problem, my logo doesn’t align perfectly on computer devices. On mobile devices it is even less aligned. How can I fix this? Check it on: www.fototime.nl
Hai there,
Can you please send a support mail through this link:
https://themeforest.net/item/foto-photography-wordpress-themes-for-photographers/18264693/supportOur agent will respons to you asap.
Cheers
The Menu items in the header keep vanishing randomly on certain pages and reappear on some. Please resolve this
Hai there,
Replied to your ticket.
Please check your email.
Cheers
Hello
Are we able to change the transition effect on the fullwidth slider? Such as simple fade/dissolve effect instead of the current simulated camera shutter effect?
Thank you.
Hai there,
Fullwidth slider effect only have a few transition effect. As you can see in this link: https://tympanus.net/Tutorials/FullscreenSlitSlider/Thanks and Cheers
Question, does this template allows to display videos as part of a project?
Hai there,
Video as part of album gallery are not allowed. But you can add the video as blog post content.
We are not support the video for project. We are so sorry.
Cheers
Hi , although I am able to add pictures to the gallery in album section still it doesn not reflect in the website .Please help .
Hai there,
Please sent us a support ticket trough support tab and explain what happen to your theme.
Thanks and Cheers
Hi there, similar to a previous poster although I like the theme, there are far too few customizable options to allow me to taylor this theme according to my specific requirements. CAn you advise how I go about requesting a refund?
Hi,
I’m sorry to hear that you like the theme but will not using it. You can ask about refund via envato.
Cheers
Hey. I love this theme, good work! But my “3 Romboid Images” demo not working. If i provide my login details, can u help? Thanks.
Hai there,
We was fixed it. Please check your email and site.
Cheers
This theme is now supported in ThemeTalks. Here you can share code, ask questions and get answers in the form of a community. We have a dedicated team of coders and designers who will answer your questions.
Check it out at: themetalks.com
Thank you
This theme is really lacking in customization tools, there are tons of things that should be simple enough to change yet there are NO options to do so. In addition there’s very little documentation and virtually NO support. I would like a refund, this is a rip-off and it’s made me waste tons of time already on things that on a normal theme are very easy to do.
Hi,
I’m sorry to hear that this theme is not fit for you. I don’t what you mean with normal theme, if you mean theme with 100 custom options and yes then foto will not fit for you.
Regarding refund, you can request refund from envato.
Cheers
