616 comments found.
i have purchased the multi-purpose priority…...how do i activate aquarium/
Hi.,
Thank you for contacting us.
Go to Dashboard / Appearance / Priority Options / Importer and refer this screenshot to import “Aquarium” – http://prntscr.com/drqcf5 and http://prntscr.com/drqd3s
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
hello i have purchased the priority theme but how do i activate the aquarium option???
Hi.,
Thank you for contacting us.
Go to Dashboard / Appearance / Priority Options / Importer and refer this screenshot to import “Aquarium” – http://prntscr.com/drqcf5 and http://prntscr.com/drqd3s
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
Hi,
Having some trouble changing the header on our site. www.elitesightandsoundnc.com.. We would like to get rid of the dotted line on all pages and also the text color on the menu bar will not change to white. We need to be able to see the pages in the nav bar. Please advise.
Thanks!
Hi bbedi..,
1) Kindly get into your Dashboard > Appearance > Priority Options > Layout > Custom Css & Js > Enable Css > Yes > Paste the below given css code to remove border.
.header4 #logo { border: none; }
2) Kindly refer the below given screenshot in order to change the menu color.
http://prntscr.com/evh0ulIt seems that your support expired on 12/04/2017. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., BuddhaThemes Support.
hi, purchase license: 993a0371-b053-426c-931d-aa0782ea771f layer slider and rev slider not displaying on the mobile devices, slider only works on the PC. Please see the development link: http://46.32.242.207/sanamtravel.co.uk/ thanks
Hi kaisneuron.,
Go to Dashboard / Appearance / Priority Options / General / Responsive and Refer this screenshot – http://prntscr.com/euzpmw
Regards., BuddhaThemes Support.
Hi, I need a Visual Composer license for my Priority theme.
Hi.,
Thank you for contacting us.
Your Plugins are already active. No need to enter the license key to activate the plugin files.
Note : We do not provide license to any of the plugins that come along with the theme. We just provide the copy of the licensed plugin. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
Regards., BuddhaThemes Support.
Hey!
I am trying to download the real estate demo, but having trouble. I can’t get it to appear in templates or in the pages.
Thanks!
I have just bought this theme numerous times and love it, but I’m working on another account and can’t seem to get it to download
Hi Ekcullen21.,
Can you please be more specific about your query with some screenshots, so that we can help you better.
Regards., BuddhaThemes Support.
Sure, I can’t attach screenshots here, but after I try to import the demo “real estate”, nothing appears in either the templates page or under the pages section in the dashboard. Do you know where I can find the demo once I’ve gone through the import process. I would be happy to supply user id & login as well.
Hi Ekcullen.,
We have offer a setup service as free of cost for basic installation and import the dummy data.
If you are looking for basic installation and setup then send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
Regards., BuddhaThemes Sup<port.
Hello first of all, congratulations for the amazing work! I’m configuring a website with Priority and I’ve got a tittle issue. When I try to work with a portfolio post, made only with only one video, the template doesn’t get any image to display on the archive page (like a thumbnail, as the used for images portfolio). There is anyway to reach this without changing the code? thanks Alexandre
Hi.,
Thank you for real world feedback, we love to hear it!
If you add the first item as video, then only the video placeholder will be shown. If you add the first item as image, then that image will be shown in thumbnail. Please have a look.
Regards., DesignThemes Support.
Hello. I’m thinking of using your wonderful theme for another client. I see it is in my downloads. Do I need to purchase it again?
Hi.,
Thank you for contacting us.
Yes, You needs to purchase another license for another client.
Regards., BuddhaThemes Support.
Can I test on my own website and do a prototype for the client and if they are happy then purchase another license? Is that possible?
Hi.,
Thank you for contacting us.
Yes, that is definitely possible for sure using the same license 
We will be delighted to welcome you in this Amazing Community!
Regards., BuddhaThemes Support.
Hi, I have a problem to configure the mailchimp widget. Could you tell me where I have to enter my api key of mailchimp?
Hi.,
Thank you for contacting us.
Please follow the instructions in the below knowledge base link for how to activate the mailchimp.
http://wedesignthemes.com/support/knowledge-base/mailchimp-integration/Regards., BuddhaThemes Support.
Thank you, but now I found another problem. The contact form 7 does not work, if you fill the file and push send appear a message telling you that was successfully sent but never arrive in my mail. How could solve it?
Hi.,
Kindly make sure that you have assigned the mail id under the contact form 7 edit page .
Refer : http://prntscr.com/f0ktl3
And also make sure your mail server is configured properly with your hosting team.
Regards., BuddhaThemes Support.
Hello…i purchased the theme but in that i need Flooring theme how can i install it…
Hi.,
Thank you for contacting us.
Dashboard > Appearance > Priority Options > buddha panel > importer > Select Flooring theme
Kindly refer the attached screenshot : https://snag.gy/WQBkd8.jpg
Regards., BuddhaThemes Support.
Thank you for response…but am not getting Flooring theme in that list it showing only theme default, Attoney,Church,Education,Fitness,Hosting,Medic,Restaurant,spa,Travel and new demos only..there is no Flooring theme in that.By that theme only we need to use build website so please check and response…
Hi.,
Get into Admin Panel > Appearance > Priority Options > Importer > New Demos > Import the all new demo pages.
Refer: http://prntscr.com/enthng , http://prntscr.com/enths0
Note: Make sure you have been using our latest version 2.6 which contains all our new demo pages.
Refer our knowledge base link for how to update the theme http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/
Regards., BuddhaThemes Support.
Thnak you…
thank you For your support..Flooring home page is installed and working but in that am unable to change logo and header type…am following the documentation. even i made any changes in theme option logo and header type not showing any results in my Flooring page..
Hi.,
If you have selected the template option in your home page as shown in this screenshot http://prntscr.com/eowx8t then you need to edit the logo and other settings from the template section. Please have a look at this screenshot for more details http://prntscr.com/eowxrj
Regards., DesignThemes Support.
Thank you for support..i want add email, contact number and social icons…but am getting option to place them in top header so help me create header and place theme in it..
Hi.,
Do you want to add a top bar contents for a flooring template http://prntscr.com/ers1yj ? then get into Admin Panel > Templates > Flooring > Edit > Top Bar Option > there you can give a code.
Refer : http://prntscr.com/ers2ik
Top Bar Left :
[dt_sc_custom_menus type="type1"] [dt_sc_custom_menu_item fontawesome_icon="fa-phone" fontawesome_icon_tag="i" text="Any Questions? Call Us:" span_text="1-223-355-2214" /] [dt_sc_custom_menu_item fontawesome_icon="fa-skype" fontawesome_icon_tag="i" text="Skype:" link_text="DesignThemes" link="#" /]Top Bar Right :
[dt_sc_social_links facebook="#" twitter="#" googleplus="#" pinterest="#" skype="#" youtube="#" /]
Regards., BuddhaThemes Sup<port.
thank for your support… is any option to change (Breadcrumb) inner header height…i need small header indication so…
Hi nishantbloom..,
Kindly get into your “Dashboard > Appearance > Priority Options > Layout > Custom Css & Js > Enable Css > Yes > Paste the below given css code.
.breadcrumb-wrapper.type1 { padding: 50px 0px 50px}
Note: Change the padding value “50px” as per your needs.
Regards., BuddhaThemes Support.
Hello ,,well,thank you for reply…i got coding to top header for phone number and social media icons but i want it to be like this link.. http://www.mjrbuilders.in/ if it means header look good…and what they are used as icons i want all like currency download,converter and emi calculator it helps a lot…
Hi nishantbloom..,
You need to add all the new icons that are shown in your example site and need to add links for that? If yes that would be a 2 hours custom work. Let us know if you are interested. We charge $25/hour for this custom work.
Regards., BuddhaThemes Support.
Thanks for great work..Here am getting an Error like( Error:slider_export.txt does not exist! )when i install fitness slider….how can i import,install fitness slide to my home page
Hi.,
Kindly extract the Layerslider folder. There you can find a priorityFitness.zip folder. You just import the slider via via Dashboard -> LayersliderWP -> Import.
Please follow the instructions in the below knowledge base link for how to set up the layer slider in our theme.
Reference Link : http://wedesignthemes.com/support/knowledge-base/how-to-set-up-the-layer-slider/
If you still have any issues, kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.
Regards., BuddhaThemes Sup<port.
thanks for your nice theme. website is completed but there is a small issue
[dt_sc_custom_menus type=”type1”]
[dt_sc_custom_menu_item fontawesome_icon=”fa-phone” fontawesome_icon_tag=”i” text=”Any Questions? Call Us:” span_text=”1-223-355-2214” /]
In this code, content is being displayed with bullet (list-style-type) i want only content to be displayed. Please help me with this.
Hi.,
Kindly send us some screenshot along with the page link where you have the bullet issue. So, that only we will have a clear look from our end.
Regards., DesignThemes Support.
ya…sure…may i know how can i send screenshot…
Hi nishantbloom.,
The following website to get the image URL:
a) https://www.dropbox.com/ b) http://snag.gy/ c) http://tinygrab.com/
And get the URL and share it.
Regards., BuddhaThemes Support.
Hi Nishantbloom.,
Make sure that you have used the below shortcode,
`dt_sc_custom_menus type=”type1”
If you still have an issue, kindly send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end.
Regards., BuddhaThemes Support.
thank you …i send message with all details..
Hi.,
Thanks for the credentials!!
Kindly refer our knowledgebase link for how to rectify the mb_convert_encoding().
http://wedesignthemes.com/support/knowledge-base/mb_convert_case-fatal-error/ .After fixing this issue, kindly activate the plugin.
Regards., BuddhaThemes Support.
i made change what you said in server ..but am getting same problem if i activate plugin error is showing
Hi Nishant.,
The FTP details that you have sent did not work. Please send us the updated details. Please have a look at this screenshot for the error http://prntscr.com/ff04m8
Regards., DesignThemes Support.
i send through Message please check for detail…
Hi Nishant.,
Please refer this screenshot http://prntscr.com/ff0h5q This is from our server. If you have enabled mbstring module you could see that as in the screenshot. But if we check your site server modules from this link http://www.mjrbuilders.in/info.php, we cannot see that module. Please have a look at this screenshot http://prntscr.com/ff0ht5 So that module is not still enabled.
Please contact your hosting team to enable it.
Regards., DesignThemes Support.
thank you for support…that mbstring problem is solved…now please check top header code it was showing bullet when we used it. now we used simple html code..so kindly resolve it…details already send through message..
Hi Nishant.,
Your header section issue has been resolved. Please have a look.
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far.
Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi
I cannot change any text/information of my website except a pictures. How can I do?
Hi.,
Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check your issues
I just send the email to you, please kindly process!
Hello, i dont find the icon box type 17, 18, 19, 20, 21 and 22 how i can do Thank you.
its ok, i find it, thank you
Hi.
Thank you.
Thank you for the interest in our theme and contacting us.
Regards., BuddhaThemes Support.
Hi, I am receiving an error message in my WP dashboard. I looks like a plugin I am using (BenchmarkEmail) is incompatible with the theme. Is there something I can do to fix this? Benchmark is our email service and we need to be able to use their contact list signup forms on our website. Please let me know if you can help. Here is the error message: tAttribute(): ID already defined in /home/economic/public_html/wp-content/plugins/buddhathemes-core-features/page-builder/pagebuilder.php on line 193
Warning: DOMElement::setAttribute(): ID already defined in /home/economic/public_html/wp-content/plugins/buddhathemes-core-features/page-builder/pagebuilder.php on line 193
Hi MarlboroughEDC.,
Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end
Regards., BuddhaThemes Support.
Hi, I sent the credentials via the email form. Please confirm receipt. Thanks.
Hi.,
Please update our theme with latest version(2016.12.02 – version 2.6) then check the issue. Please follow the instructions in the below knowledge base link for updating the theme.
http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/Regards., BuddhaThemes Support.
Hi, the theme has been updated, but the issues are persisting. Could you please take another look at the website and see if this can be fixed. Thanks.
Hi.,
The issue has been resolved. Please have a look.
Regards., DesignThemes Support.
That’s wonderful! Thank you very much!
Hi.,
We hope you had a great experience with our theme and support.,
Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached screenshot : http://recordit.co/YqdTBuEJRm. Hoping for a 5 star rating from your end
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Thank you, we look forward to helping you!
I can add menus on my theme Even I can Install demo
Hi munnoo93.,
1) If you want to add menu, Go to Dashboard / Appearance / Menus and add menu refer – http://prntscr.com/ei5sjt
2) If you want to import our demo dummy data, Refer this screenshot – http://prntscr.com/ei5ux6 If you find any difficulties, Let us know we will import it for you.
Regards., BuddhaThemes Support.
I am a web developer and I know about that But when I am trying to Import demo . it will redirect me to home and nothing happen.
Hi munnoo93.,
Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check your issues and import dummy data
Regards., BuddhaThemes Support.
Done Please check it out
Hi.,
We have imported all the dummy data and make the required settings. But finally we get the fatal error.
Refer : http://prntscr.com/ei91rc
So, Kindly ask your hosting team to increase the memory limit and then check the site. May be the memory of your hosting server is insufficient for the theme.
And also check your server has the following limits.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Regards., BuddhaThemes Support.
Hi, I never asked for support and only now I am going online with the new template. I’m sending email support two or three weeks ago! Please, reade this screenshot: http://ge.tt/7ybQdzi2 and live site: http://www.iocreo.info/depro/ Many Thanks
Get into Admin panel > Appearance > Priority Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.dt-sc-testimonial > span {
color: #fff;
}
Note: You can change the color value as per your need.
Get into Admin panel > Appearance > Priority Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.dt-sc-testimonial > span {
color: #fff;
}
Note: You can change the color value as per your need.
Hi!.
I have a questions for a diferents problems in my site…
- About autor image brocken: http://www.technaid.com/global-robot-expo-2017/, and then others post apears a code line http://www.technaid.com/coimbra-workshop-inertial-sensors/
- It is not completely translated into Spanish the events page http://www.technaid.com/es/events/list/?tribe_paged=1&tribe_event_display=past, “Find” eventos, “Find out more”. I tried translating it with “loco translate” but it does not respond with these terms.Thanks so much!!
Hi OchoalCuadrado.,
1) The author image problem was due to the external plugin “WP User Avatar” We have disabled that plugin and the issue has been resolved.
2) Regarding the translation in the events page, you can find those text in the file wp-content/themes/priority/languages/priority.po. You can rename it to es_ES.po and translate that word and generate the mo file and upload it in the same path. Please have a look at the screenshot http://prntscr.com/ehtady
Regards., DesignThemes Support.
Thanks!, The only way to display an avatar is to grabatar
Regarding translation, the words are translated but they do not appear Thanks!
Hi Ochoal.,
We need to check the translated po and mo file in your server, so we need the FTP details to check. Please provide us so that we can check the issue.
Regards., DesignThemes Support.
I can´t send FTP details, can I send the files via mail?
Hi Ochoal.,
Ok send us the files so that we can check on it.
Regards., DesignThemes Support.
Tell me where I send it. Thanks
Hi,
i wanted to buy ur them but i wander if i can use it for building 3 or 4 web sites. two in the same domain name, one or two on another domain.
Hi.,
Thank you for the interest in our theme and contacting us.
You need to purchase separate licenses for installing the theme in different domains.
Regards., BuddhaThemes Support.
Thanks you for your email but I was trying to install the zip : wall-decor.zip from the revolutionslider-export.zip and the message was style.css is missing.
Hi.,
Kindly extract the revolutionslider-export zip file, then import the wall-decor.zip file from your dashboard > Slider Revolution > Import option.
http://prntscr.com/egna3j http://prntscr.com/egnaqmRegards., BuddhaThemes Support.
Hello, I am facing an issue with our of your theme, my Wordpress (latest version) refuse you zip because it does not find in it a file “style.css”, can you help me to resolve this issue. Regards Gilles Capelluto
Hi.,
This error is caused by trying to install the entire download ZIP package rather than the actual theme itself. The downloaded package contains documentation, child theme etc. So unzip package and find actual theme file then install theme.
http://prntscr.com/egl3qd http://prntscr.com/egl421 http://prntscr.com/egl4asRegards., BuddhaThemes Support.
