113 comments found.
The demo’s do not work “Error establishing a database connection”
It was our server issue, Now theme demo working fine.
Is this updated for Wordpress 4.7?
Yes, This theme fully support to Wordpress 4.7.
Hi, the theme compatible with WP 4.7?
Yes, This theme fully support to wordpress v4.7 as well.
Great!
If any question please feel free to contact us.
I need help the map in the contact section is not displayed, error in javascrip
Just you need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.
I need help to import the contents of Auto store, it is not clear in the documentation
Yes, Just you need to submit a ticket with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server.
import content
Yes, Just you need to submit a ticket with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server.
Hello Yesterday i submit a ticket in https://www.templatemela.com/support/ My ticket is Ticket: #WJJ-144-75270 , Could you answer to me for that ticket? Thank you.
Yes, We have assign your ticket on first priority. So you will get update as soon as possible via your ticket.
I just sent you the ftp detail and admin on support
Ok, You will get update very soon via your ticket.
Hello all! I have a problem with installation of sample data of kitchen child template. The problem could be in php.ini as I understand. How I have to change the values of post_max_size and upload_max_size in order to make the installation of sample data possible? P.S. now they are 20M
You need to increase that value from PHP.ini file, Please contact to your hosting company so they can help you. Also our technical team help you perfectly install theme on your server, Just you need to submit a ticket with all your details at https://www.templatemela.com/support/
My opinion for in installation the theme,plugin,demo content Use plugin https://th.wordpress.org/plugins/all-in-one-wp-migration/ because it’s very fast and just one click to install everything like demo theme
Yes, Already we are used and recommanded to our customers as well.
Next version could you make a back-up demo content via wp-migration plugin?
Right now we are not working on upgrade theme package for add more features and plugin. We will upgrade this theme package as customers requirement but not now.
pre sale question: 1. can we add video in slides a) as background cover and/or videolayer covered? 2. can we use woocommerce only as catalog? We need no buying functions but the product- and category listing 3. Theme ready for WP 4.6.1 ? 4. which plugins include with upgrade licenses?
best regards ron
Sorry, Not possible to add video file in home page slider and possible to remove cart functionality with wooCommerce but need do some customization work. It’s not wooCommerce default feature. And this theme fully support WordPress latest ver4.6.1. In our theme price included six months free support also possible to extend support license for 12 months as well. If any more technical question please feel free to contact our technical team at https://www.templatemela.com/support/ so they can guide you.
its possible replace slider with other slider like revolution or motopress ?
Yes, It’s possible to install other slider plugin but need to adjust from CSS file and admin setting.
Why when set woocommerce shop page as home page – all show content goes up under the head and half of them not visible. How to fix it?
You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.
Hi. Great temp. I have installed the files just like the docs said and my child theme failed for automotive. Only parts of the theme has come through. Should I talk to support about this?
Yes, Just you need to submit a ticket with all your details at https://www.templatemela.com/support/ so our technical team perfectly install theme on your server and check it all your theme related issue.
Hi. Thank you for the response. How long does it take for support to respond after I have submitted a ticket?
You will get update within 24 hours via your ticket, Can you provide your ticket id? so we can assign on first priority.
pre sale question: Can i use this theme with plugins like woozoone and wp commission machine? i want to use this theme for affiliate marketing purpose….
Can you guys provide documentation and video tutorials for setup my website using this theme?
thankyou..
Yes, Documentation file and video tutorial included with theme package for easily install theme, Also our technical team help you for perfectly install theme on your server http://www.templatemela.com/
And if your extra plugin working wooCommerce default theme then it should work with our theme as well.
Have install child theme etc. When i browse a shop i dont see list and grid view buttons. Also i can’t find any settings for this. http://demos.templatemela.com/woo/WCM01/WCM010021/WP4/shop/ here you have it, but after i did install i dont have it.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and guide you about all your technical question or issue.
i have this problem http://www.hm-mobile.se/
You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server.
Hi This theme RTL Support? and how install other demo? thanks
Yes, This theme fully support to RTL. Also theme package included sample data for very demo store. You can use any theme for your store. Also our technical team help you for install theme on your server.
Hi, just updated Woocommerce and even though I have selected to show 4 columns of products in your Theme Settings it is now only showing 2. Was fine before update. Will you be updating theme?
Yes, We are working updated all our theme for support latest version of wooCommerce. You will get notification very soon for coming updated theme package.
OK, thank you, hopefully your update will be ASAP as client complaining. Many thanks
Yes, Upgraded theme package available within few days.
Hi, I have just updated the theme from your latest version but it hasn’t fixed the issue. Still showing 2 columns of products when it should be showing 4 as selected.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it your issue.
My support has ran out so will cost me $41 to ask the question. Large threads about it on Wordpress > Woocommerce forums, most theme providers have fixed issue with updates.
You need to replace all our updated files on your store, Please check it list of updated files in changelog.txt file which is included with theme package. Or please submit a ticket with all your details so our technical team will check it your issue.
Yes, I did. I deleted all files from within my WCM010021 theme folder and uploaded all files from your new version including woocommerce and templatemela folders.
You need to upgrade wooCommece(v2.6.x) plugin as well or contact to our technical team with all your details so they can guide you about all your technical question or issue.
OK, thanks
You are welcome.
how can install this http://template-demo.org/woo/WCM01/WCM010021/WP2/
In our theme documentation file included easy steps for how to install child theme, Also if you are not able to install theme then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server.
Hi, I can’t see where you amend the link to the two banners in the Sub Banner widget area. Your instructions just show how to add the two images but not how to amend the links. Please advise.
Yes, You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or changes.
How do I change the number of footer items? I only want three not six.
Yes, Possible to do it but you need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
