293 comments found.
Hi there. Just a couple of questions. Are the licenses based on how many users I have or how many sites I have? And do you have any features for upsells or down-selling? Thanks!
Hi,
One single license must be purchased per website/domain that uses this template.
If you create a site for 100 clients, then that means you need 100 single licenses.
If you run 3 websites for your own businesses, then that means you need 3.
Not sure what you mean by features for upsells or downselling.
Could you please elaborate?
James
Is it online site builder? How to restrict access to builder page?
Variant is intended to be used offline on your own machine, you would not upload it to your server.
When you purchase, you will receive a copy of the builder in your zip file. You run builder.html on your own machine. You are entitled to build and publish one website per single license purchased.
James
I’ve tried opening up a support ticket but it keeps telling me my purchase code is wrong.
It’s not. Please respond to my request here.
I’m trying to perform simple tasks, but they don’t seem to work. Am I doing something wrong, or are things like this not possible?
For instance, when adding the ‘e-learning’ template, I want to remove the sign up form below the video and replace it with a CTA button from the library.
However, I can neither remove the sign up form below the video completely, nor can I move the CTA button below the video.
Please let me know. Thanks.
Hi there,
Thanks for purchasing Launchkit
We’ve noticed you now opened a ticket at Ticksy, we’ll respond there.
Thanks, Craig
For some reason the dropdown menus do not work correctly on an iphone.
Even when I visit your demo page ( http://launchkit.mediumra.re/index.html ) on an Iphone SE in Safari, the behaviour of the menu is not quite working. Clicking on the “burger” seems to work, but clicking on anything where a dropdown should be does not perform correctly.
Hai, I have used get in touch section, in which i have integrated campaign monitor code, but instead of showing success msg from campaing monitor i jus want to shows success msg which we have in website itself so can u pls suggest me the solution for it
Hi there,
Thanks for purchasing Launchkit!
Please open a ticket at our support forum mediumrare.ticksy.com so we can take a look.
I really tried everything 
I wanted to have one main large image (used the slider) and the logo (image) in the center and below just the features blocks (two columns with text left, and full width image right). Ultra-basic requirements.
It doesn’t work. Either the top part with valigned logo works or else the the featured9 part works but both do not work together. Pulling my hair. I know bootstrap but it simply doesn’t work.
Hi,
I’m sure there is a simple solution to this. Please open a ticket at http://mediumrare.ticksy.com and we’ll gladly assist.
James
Hi,
I can’t submit coz support is over and I wanted to create this page since months but as it never worked out I focused on other projects and I never used the support. I will not buy support just to have an image shown left instead of right. All I want is to have the row with class “featured14” to have the image on left and the text right side. But whenever the divs are changed the rows do not show properly anymore.
You can see the feature14 class in the adventure template at the bottom (“Your next adventure begins at the end of the trail”)
http://imgur.com/a/oWd87I’m astonished that there is no feature to have the image left at all :/
Thanks.
Hi, I saw that I can export, can I also import a site I previously exported to make changes?
Hi there,
Yes you can if you exported your site as a .variant file – the builder imports .variant files so you can re-edit your pages.
Thanks,
Craig
Full screen modal video shows the background image with the varient builder but when i export that in html and view in browser it doesnt show the background image…can u pls suggest the solution
Hi,
I’d like you to please open a support ticket at http://mediumrare.ticksy.com and give me a test link to your (exported) site so I can see what the problem might be. Also if you can include your .variant file zipped and uploaded to the ticket, I’ll really be able to assess what is going wrong for your setup.
James
Can i add additional form fields to this http://launchkit.mediumra.re/fitness.html? e.g. email id and company name
Hi, yes you can, but it will also need some script edits, which I can help you with at http://mediumrare.ticksy.com
James
Hai, i need the images which has been used in demo site… How can i get that can u pls suggest me…
Hi,
Images for Launchkit are sourced from http://deathtothestockphoto.com/ so you would need to sign up there.
James
thanks for the reply.
how to use this template in multi lingual ? suggestion pls
Hi there,
There is nothing built-in to make this a multi-lingual site, as it is pure HTML – you might consider having two versions of the same page.
Craig
Hi, as suggested i have signed into Deathstock for images. The images take more time to load in my site and when i compress them I loose their quality…but its not the case with the template , the same images are shown with high quality and are also loaded quickly. Plz suggest a way to upload these images without loosing quality and yet load quickly.Thanks
Hi there, Did you use tinypng.com to compress your images? That’s what we use and the quality loss is very minimal.
Thanks, Craig
thanks for reply will try with suggested solution
Hi, Just wanted to let you know that your live preview is not working as my F-secure client is warning me to accessing to your page.
Thanks for the heads-up, we’ll look into this.
James
Images from my purchased template seems to be blur how to get those images which are clearly visible
Hi there,
Thanks for purchasing Launchkit!
As mentioned in the item description these images are blurred because we don’t have the necessary rights to distribute them in their original form – only to show them as a demonstration.
Thanks, Craig
I know you have a theme for this, but is there any resource you can recommend for how to best use these HTML pages in a WordPress theme? Seems like I’d just need to create a new page and paste in my HTML and css but it is proving more difficult than I anticipated.
Hello, Have you purchased Launchkit HTML? It’s not showing on your account.
Thanks, Craig
the company I’m working for bought it but I don’t have those credentials.
Hi, yes there will be much more to it.
Along with the HTML and CSS, you would also need to make sure all of the scripts are being loaded and at the correct times. And all of the images in a loadable location.
Frankly, it would be worth getting the WP theme version, since all of that work is already done.
What you are proposing is integrating the HTML into the theme you are running on WordPress, which boils down to building a theme.
This is not really how the HTML product is designed to be used.
Last time it was update March 2016, medium_rare, do you have updates planning for it? If you have plans for it, when can we expect the updates?
Best.
Hello, currently we do not have plans to update Launchkit, at this time we are committed to resolving any bugs that may arise, but we are now focussing on our new and exciting products.
James
Hi, I am considering using the wordpress landing page theme, I’d like to use the heap theme also as the main blog and this as both a landing page to drive opt ins alongside set up a pricing page. I have stripe, is there ability to integrate stripe with this theme. If you could also let me know if this theme is downloadable as a plug in? I assume that will allow me to use both themes. Thankyou
Hi,
For WordPress related queries, we suggest you enquire with Tommusrhodus who builds and manages the WordPress theme versions of our templates.
Thanks 
hi there…
can not sending mail? i already uncomment the
error_reporting(-1); ini_set(‘display_errors’, ‘On’);
on mail_sender.php, but still don’t display error, just ” Internal Server Error” in the red box
any documentation about this? i can’t find on the doc folder
Hi,
This suggests a typo error is in mail.php. Please check your syntax, as sometimes quotes can be input wrong by different keyboards.
For further support, please open a ticket at http://mediumrare.ticksy.com
James
Hi, I’m an Envato Elements user and downloaded Launchkit through that platform. Do I have to purchase support or can I just ask a question?
There is no option to offer support on an Elements item. If you need support, please purchase the item here and you’ll receive 6 months support included.
James
Hi, I need bootstrap modal type of pop up form. How can I add it?
Hi there,
Launchkit is based on Bootstrap so you can use the standard modal code to achieve this.
I cant seem to get the instagram feed to work even with a new client id and token
Hi there,
Would you mind opening a ticket with a link to your site at mediumrare.ticksy.com that way we can take a look at the Instagram server response.
Thanks. Craig
Hi I thought this was a wordpress theme. How can I go about getting refunded?
Hi there,
You’ll need to open a refund request on Themeforest.
Cheers, Craig
