265 comments found.
Please check your email and the support website, I have left several tickets and have yet to receive any response. I am trying to launch a website this weekend and need you to fix the glitches with your theme. Thank you.
23 hours later…
Guys I’m a paid customer, where is the support???
Does anyone know how to reach Envato Support then? This isn’t right.
Hey @VIVAwg could you help me get my site like yours. How did you change your header/feature image?
Hello, using template and is very good. Just a question, cannot find out how to disable a gray div appearing over the logo:
https://workspot108.com/?lang=enI disabled all title wrapper options but is still showing up.. thank you!
Hello.
We don’t provide support in comments. To get fast answer open ticket on our support forum. https://tvdathemes.ticksy.com
Hi, i buy this theme but i cant show icons font awesome in the final page, please help me
Hello.
We don’t provide support in comments. To get fast answer open ticket on our support forum. https://tvdathemes.ticksy.com
Your theme is an example for the others that exist in ThemeForest. because ? Simple to answer !!
It provides endless possibilities for customization – this is something incredible and unique !!!
I am passionate about wordpress and its way of managing web content and when I come across its theme I see that I will not have limits to leave my site as I really desire.
They are to be congratulated !! I am Brazilian and soon I will be making available to you my site as a reference of the theme purchased.
To anyone who is in doubt whether or not to buy it, I’ll just say one thing: you’ll never regret it when you install it and see the endless possibilities of customizations.
hugs Jhonatan vitalino
Thanks!
Hi there,
Found a bug – when there isn’t enough portfolio items to fill an entire row, the posts end up in the third column.
Here is an incomplete last row and you’ll see the portfolio/client is in column 3, not column 1. Can you tell us how to fix this ASAP please?
Screenshot: https://drive.google.com/file/d/0B1zXTGKXqxYbcm5xbVFfc2tLbms/view?usp=drivesdk
Live site: http://box.spudworks.net/
Hello. We don’t provide support in comments. To get fast answer open ticket on our support forum. https://tvdathemes.ticksy.com
Hello,thank you for your theme,please update the Visual Composer,Ultimate Addons,Slider Revolution and other plugins.
Hello. Thanks. Soon.
Hello. This is video from youtube. You can add any video (youtube/self hosted).
I paid $60 for this theme. I’ve seen people get it for $20 and now $40. I’d like a partial refund please.
Hello.
Unfortunately no. It’s just sale (limited time) like a sale in shopping center.
is there a way to have prettyphoto open the full sized image when clicked on? It keeps pulling up the 900px max downsized photo on retina screens and it looks super blurry.
Hello. Sorry for delay.
Please open ticket on our support forum. We will help you. http://tvdathemes.ticksy.com
What a great Work !! GLWS tvdathemes 
THanks
hi i can not remove the gradient from the header in the shop page. Can you tell me how todo this?
Hello.
Please open ticket on our support forum. We will help you. http://tvdathemes.ticksy.com
My new favorite theme! Unfortunately the Visual Composer doesn’t let you preview changes. You have to publish and then refresh. If you make too many requests to preview it breaks the page. I’m hoping an update is on the way. Otherwise AWESOME theme. You can tell the designers are paying attention to new web trends like the sticky footers 
Hello. Thanks.
Please open ticket on our support forum. We will help you. http://tvdathemes.ticksy.com
Bought the theme, installed demo content, everything was working fine, then all of a sudden no more animations to show my content. Now all the content that had animations (Most of the demo content) does NOT show up at all. Need help. Your support website is down.
Hello. Just checked support forum. Try now to open ticket. https://tvdathemes.ticksy.com
I did, but i keep getting the website is down for maintenance. I gave my WP log in info and username/password, but no one has addressed the issue. I need to show this asap to a client.
Still no one has helped me and the website continues to say “Down for Maintenance” I’m not trying to be rude, but this is becoming horrible Support Service.
Sorry for delay.
Ticksy.com had problems with servers.
Hi! I´m interested in buying your theme. I really like it, but I have a few questions. I don´t know much about coding (I usually just edit themes already intalled) so i´ll need a lot of help if I buy it. 1.- Can I use Poedit or Loco Translate instead of WPML? I need to have this web page made in English and Spanish. 2.- Can I add a Facebook Lastest Post widget?
Please I need you to answer my question. I´m really intersted in buying your theme.
Hello.
1. Yes.
2. Yes. You can use any widget.
.
HEYYYYYYYYYYYY GUYS I have been trying to install correctly this theme, but I always have some problems, I need help, can you refound my money? — sometimes my site lost conection ( time exceeded), the theme can not find the css, I can not import the dummy content. I am really upset.
Hello.
Please open ticket on our support forum. We will help you. http://tvdathemes.ticksy.com
You can request refund from your account page.
can i build same website using your theme http://demo.herothemes.com/scopic/
Hey guys, please update Visual Composer and push the update through to us.
I am unable to upload or change the images of anything on my website. http://www.arisedesign.co/sharee.
Here’s what I found on the Visual Composer website:
How to update and receive support if I do not purchase direct license? In such case you need to wait on your WordPress theme author to update Visual Composer on their side and push it to you. Also support related questions should be addressed to your WordPress theme provider.
Hello.
Please open ticket on our support forum. We will help you. http://tvdathemes.ticksy.com
I need help to customize the wpcf7-form-control wpcf7-file element to look like the rest of the theme (butons and etc) could you help me with this plz?
Hello.
Please open ticket on our support forum. We will help you. http://tvdathemes.ticksy.com