466 comments found.
Hello, amazing themplate , i would like to know if is posible pay by credit card or any others aditional to paypal (i mean in the themplate) if the answer is yes is this too dificult to add?
Thanks you very much.
Hi there,
And thanks for the interest in our theme.
As payment option, only paypal can be used, but if paypal has not been chosen, then user can pay according to instructions which you can send over email, or even upon rival on destination.
Mikado
so could i transform the “book now button” in a “send email button” with the fields of the form, and skipt the cheout secction? thanks you for your answer
Hi,
You can change button name using Loco Translate plugin. When it comes to the modification of the form, it will require custom codding within theme files.
Mikado
Do you have any plans to release this item in HTML version?
Hi,
We are releasing only WordPress themes, and right now we didn’t planned releasing of HTML versions.
Mikado
Thanks for the theme. Could you help me, please. I need to change the language of the text and the language of the bottom (FIND NOW) in the search filter located in the home page under the slider. The same problem is with the search form on “TOUR STANDARD LIST”. Thank you.
Hi there,
Please submit a ticket at https://mikado.ticksy.com and our support will gladly assist you with all theme related quesions.
Mikado
Hello! I submited the ticket (PRIVATE TICKET #1114320) two days ago and didn’t receive the reply. Please, be so kind to give support. Thank’s.
Hi,
Your ticket was answered by our support team. We’re sorry for the late response, there was a lot of activities on theme forest.
Mikado
Dear Mikado. I sent the response on support team’s answer 5 days ago, but didn’t receive the reply! Please, check.
Hi,
Your tickets were answered by our support team.
Mikado
I bought this theme. And I am looking to change the title Tabs in Single Tour Page.. Like I want to change the text of “Information to OVERVIEW” . How can I do that ?
Hello there,
And thanks for choosing our theme.
Please check theme documentation – section regarding setting up tours http://gotravel.mikado-themes.com/documentation/#!/tours
If you still need assistance with this, then please contact our support and provide them with a link to your site and with WordPress admin access. You can reach them at https://mikado.ticksy.com/
Mikado
Thanks. I am trying to integrate woo commerce with your booking system. If I can in which variable you are storing the Final Cost after “Check availabiliy” then I can easily make it work with woo commerce. So ll be able to use stripe.
Also about paypal. Why it takes me to Sandbox.paypal after book now button ?
Hi again,
For support related questions please contact support directly by submitting a ticket at https://mikado.ticksy.com
Mikado
Hi, how can I display the gallery list in 2 columns?
Hello,
Setting up tours is covered in theme documentation section on the following link http://gotravel.mikado-themes.com/documentation/#!/tours
Regarding setting up vew type to gallery, it is default tours page and it is created with custom link with addition of ?view_type=gallery at the end link so you should create link in same way.
If you need additional assistance you can contact our support by submitting a ticket at http://mikado.ticksy.com/ and by providing WordPress admin access in your ticket.
Mikado
If I add that setting does not show me DATE PRICE LOW TO HIGH PRICE HIGH TO LOW NAME (A – Z)
Find Your Destination Masonry’s blog: S
2 hours ticker
Hi again,
And thanks for submitting the ticket. We informed our support team, and they will answer to your ticket very soon.
Mikado
Hello,
I am getting a line “Sorry, the comment form is closed at this time.” at the end of my page. How do I delete that?
Hi there,
Yes, that is default text when comments are closed. That string can be hidden with some css code. Please send us a link to that page or submit a ticket to our support.
Mikado
Hi, Is there a CRM included in this theme for WP Control Panel. How will the customers raise any booking requests or any other general queries about the listed packages? And how will the customer support team can do follow-up calls? So I’m asking if the CRM is included and if not then which CRM can we integrate as a WP plugin to this theme.
Hi,
Thanks for interesting in our theme!
We provide our own booking system inside theme where you can handle booking requests. After one request is completed, both customer and admin will get notification email.
What exactly do you mean when you say follow-up calls?
Mikado
I’m asking about general inquiries. For example if a customer is interested in a package and would like to get more info on it before concluding the booking, where can our customer support team know that there is some inquiry generated to do follow-ups with this customer?
Where can I find this option in WP-CP of this theme.
Hi,
There is no specific option of that, but you can add custom tab for inuring and embed custom form there or just redirect to an email. You can open support ticket at https://mikado.ticksy.com and our support agents will explain you how to do that.
Mikado
Hello, I was wondering if I could sell digital downloads through this theme. Thank you!
Hi,
Welcome and thanks for purchasing our theme!
Theme was adopted for Travel agencies and tourism, but you can adopt it for your needs, since it uses Visual Composer and it is easy to modify.
Mikado
Hi guys, I purchased this theme but I can’t able to activate the slider revolution plugin. I get an “wrong purchase code message”... I simply copy and past the purchase code.
Can you help please?
Thanks
Hi,
When it comes to licenses, we bought extended license for Visual Composer and Revolution Slider, and we can’t give you license code because of policy and terms of Theme Forest, because of that we included these plugins in our theme (you can find plugins in theme folder/plugins/ there are installation files of these plugins), also we will update these plugins to the latest version with theme update so you just need to wait for next theme update and there will be the latest version of plugins if it exists. Then when you update theme you just need to go to your back-end Plugins and to deactivate/delete these plugin then you will get some notification to install necessary plugins to our theme, then just click to install/activate again these plugins and that will be all. If you don’t get this notification to install necessary plugins, then just go to Plugins -> Add New -> Upload -> Find these plugins in our theme folder/plugins select one by one and click import/install.
You can ignore messages about activation these plugins, you have/get inside Plugin settings.
Mikado
I already have the purchase code, but when i paste it i get this message “ooops wrong purchase code”... why this happens?
Hi,
You do not need it, you can use plugin freely. However, if you bought it independently, you will have to download that exact version and install it. However, we cant guarantee how newer version is going to work with our theme until we release an update.
Mikado
Mikado,
My partner Jefferson (Rj Tours) has made the purchase of your theme, I look forward to working with him. Thank you for your attention and if you have any other issues in the implementation, I’ll contact you again.
Thanks!
Márcio
Hi,
You’re welcome! We’re very will to help you. For any sort of help, you can open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Mikado
Hi
Also want to know if checkout is only via paypal or using woocommerce, here in sunny South Africa, the Paypal currency does not work with our local Rand and we must show everything in dollars which is not ideal…Thanks
Hi,
Thanks for interesting in our theme!
The only payment gateway we use is PayPal. If you use WooCommerce you won’t be able to use theme’s booking system.
Mikado
Hi
Can we set Child Amount also?
Can we integrate other WooCommerce Payment Gateway also as Paypal is not working in our country
Thanks
Hi,
Unfortunately there is no child price.
The only payment gateway used is PayPal. You can use WooCommerce but you will be out of themes implemented booking system.
Thanks!
Hi Mikado-Themes
I have submitted a ticket under the name of “ongkwokteng”. Please advice accordingly to the ticket I have sent. Thanks
Hi,
Your ticket was answered by our support team. Thanks!
Mikado
Hi, I’m thinking on purchasing this template. Can I disable the “FIND NOW” search under the main banner on the home page (so that there’s only the banner)?
Hi,
Yes, it is possible, you can add just slider, without Mikado Slider with filter element. https://www.screencast.com/t/u1lgAMAe
Mikado
Hi I am goning to purchase this theme. But it’s very important to me that this theme work on godaddy without problem. Does your theme work on Godaddy hosting? (Godaddy Wordpress Deluxe Plan) Thanks
Hi,
It generally does, depending on hosting plan. The most important thing is to make sure your provider can setup these resources for you if you need to import demo content.
max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000
Note that these values should be the same on both Master Value and Local Value sides.
Mikado
Incredible Theme! Quick question is there a way to hide the attributes area that are not part of a trip (the not included section) ? Thanks!
Hi,
It is possible!
Please add this code into Mikado Options > General > Custom CSS
.mkdf-tours-unchecked-attributes {
display: none;
}
Mikado
Thank you worked perfectly!
You’re welcome!
Hello Mikado,
It seems when I was importing the demo data it is stuck at 50% for quite sometime is it normal for this happen? Please advice me
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Mikado
I thinking to purchase the theme for my tour company. My questions are: 1. Are there options to set only deposit (based on percentage or payable in advance instead of paying the whole amount of the trip? 2. Are there options available to set group joining departures? Thank you!
Hi,
Thanks of interesting in our theme!
GoTravel theme was created to sell tours for regular prices. It is possible to buy multiple tours but this is basically it. You can create possibility of making deposit instead of payment by adding deposit amount instead of regular price, but it will require some modifications in theme files to also enable displaying of regular price.
Mikado
So can it be modified from child theme or need to edit the main theme? There will be future updates available and I don’t want to override modified files. Thank you!
Hi,
Future updates won’t include those modifications. When it comes to your modifications, you should modify theme directly, it is easier. Modifying from child theme will require too much work, because a lot of call should have been changed.
Mikado
Hi, I would like to purchase this theme but I can find the buy option in the differents tours, I need that my users can pay the tour en the web (paypal), the them can do that?
Hi,
Thanks for interesting in our theme!
Of course, you can book tour and pay via PayPal.
Mikado
Hi guys, I’d like to purchase this theme.
Just a question.
Can I add the purchase code in order to activate the video slider’s plugin while I’m working on a subdmain for testing (test.domain.com)?
thanks!
Hi,
Thanks for interesting in our theme!
Slider plugin is included in theme for free, and you can use your theme in subdomain for testing.
Mikado
Ok thanks guys!
You’re welcome!