233 comments found.
Is it possible to buy a non WordPress version?
Hello,
Thank you for taking interest in our theme. Our main focus is to develop WordPress theme that provides dynamic content management. We don’t have any other versions.
Select
Hello Select,
Thanks for all your support so far.
I would like to ask you about one more thing that I’m unsure about.
In my portfolio site I’m having in total 6 portfolio-items. Each of the portfolio-items is having on the bottom of the page a section called “More cases” which is meant to shows the 5 other portfolio-items.
I would like that while one portfolio-item page is viewed — the other 5 cases are being displayed.
Here there’s an example of a case: http://www.martin-cohen.com/cases/visual-design-for-dr/
How can I achieve this?
Thanks, Martín
Hi there Martin,
You are welcome.
Please, write on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support agents could take a closer look and help you with anything that could be done within our theme.
Select
Hi Select,
Is there any way I can find the CSS stylesheet that is embedded on WordPress so I can tweak it?
Thanks, Martín
Hi,
We could suggest to apply your css in Select options > general > Custom Code > Custom Css. This field will persist even after theme update. And if you modify some of our css scripts, after theme update, you’ll need to do changes again.
best, Select
Hello Select,
I currently set up my header type to “Standard Header” — as I would like the different menu labels to be displayed in the standard way on desktop.
Although, I would like the responsive menu, on tablet and mobile, to behave as it does the “Minimal Header” type on desktop — making use of the pop-up with dark background color and big navigation labels.
How can I achieve this?
Thanks, Martín
Hello,
Unfortunately, Full Screen menu could be applied only on desktop header, it is not designed for mobile 
Select
Hi Select,
Thanks for the reply!
Excuse me if I’m not correct but the design elements are already there for desktop — wouldn’t it be to set that page type attributes into a media query and tweak some css positioning while setting exclusively the responsive menu header to this type?
It’s so sad that with such a beautiful, functional and complete theme as Ukiyo something so basic and usable as a responsive menu header is missing 
I’m not an expert in front-end design but I would love to try and do it myself, but I’m really afraid to break it!
I would really appreciate if you have any suggestions.
Thanks, Martín
You are welcome.
Than you for your feedback. We located your ticket with same topic and our agent answered you there. Please, check response on ticksy. Thanks
Select
Thanks you so much! 
You are welcome! 
Hi,
Have open a support ticket with no response to the below?
Can you please provide the css to hide the menu bar on all mobile devices.
Also, the images in the portfolio show to the left of the mobile phone (iphone7 plus). We need them to be balanced in the centre.
Thanks
Hi,
We located your ticket on our support forum and it has been answered by our support agent. Please, check response on ticksy.
Best, Select
Hi guys!! Awesome Theme, it’s been super useful.
I have one quick question, How did you manage to insert break lines into the qodef_custom_font with the effects? Every time I try to break the lines, I will end with no break, or a break but with the
tag displayed also on the front end… Already tried tags and a bunch of other ways... Any clue?
Thanks! Keep up the good work!
Hi,
Thank you for your kind words. We didn’t use break tags, we added padding on Element Holder that is container. We could suggest to try with it https://www.screencast.com/t/CQsajntpQWzC and for any other doubt you could contact our support team at https://select.ticksy.com
Best, Select
Hi Select,
Is there any easy way to arrange the order of portfolio items?
Thanks, Martín
Hi,
You are able choose Menu order for Order By https://www.screencast.com/t/2wHUNkg0D
and then on each portfolio item set desired order number https://www.screencast.com/t/Xpc2zx5lYOre
Select
Hi Select,
I would like to know if there’s a way I can make my portfolio cases not to be parent with “Portfolio Item”.
For example:
Instead of having a Permalink like: http://www.martin-cohen.com/portfolio-item/clean-brand-identity/
To have it as: http://www.martin-cohen.com/clean-brand-identity/
Is there any way to make this happen?
Thanks, Martín
Hi,
It is just slug for Portoflio item, not like parent. Anyhow, you cannot remove it, but you are able to change this slug in Select Options > Portfolio > Portfolio Single Slug https://www.screencast.com/t/WOusPg4rD So, you could type there desired slug, just make sure it needs to be unique. It means you cannot use any slug that already exists as slug of your page.Best, Select
Hello Select-Themes,
www.martin-cohen.com
I’m having troubles on getting to display my portfolio content. Perhaps you can help me:
I edited all demo portfolio items into drafts.
I deleted all demo categories and added the ones I intend to use. I created new portfolio items which are linked with my new categories — but on the front page, it’s currently being displayed “Sorry, no posts matched your criteria.”
What can I do to solve this and display my new portfolio items?
Thanks, Martín
Hi,
Please, try to edit your Portfolio List and check if any category is assigned for option One Category https://www.screencast.com/t/Og8ZpvqNU0
That should be helpful for fixing this.
Best, Select
Hi Select,
Thanks for your reply.
For some reason I cannot click on the input fiel “One-Category Portfolio List”. Does this sound familiar?
Thanks, Martín
Hi,
No, but our support team will check it. Please, submit a ticket at https://select.ticksy.com and include your site URL with wp-admin access si our support agent could take a closer look. Thanks
Select
Hello Select-Themes,
I had recently set up Ukiyo theme into my domain: www.martin-cohen.com
I had set up my header type to “Standard Header” — as I would like the different menu labels to be displayed in the standard way on desktop.
Although, I would like that menu —just on tablet and mobile — is being displayed as a different header type. Therefore, I would like to set it up the “Minimal Header” type on the responsiveness.
How can I achieve this?
Thanks, Martín
Hi there Martin,
On mobile header is applied minimal header actually that is showing when you click on the mobile menu icon
https://www.screencast.com/t/7NzYUubvbIf you have any other doubt, please, submit a ticket on our support forum at https://select.ticksy.com/ and our agents will help you.
Select
I need serious help! Some site features only work when logged into wp-admin. I posted a ticket about a week ago.
Hi,
We located your tickets on our support forum and our agent already answered you there. Please, check response on ticksy.
Best, Select
I saw the response and am still in need of help – posted a better description of the problem I am encountering. Thank you.
Thank you. Our support agent is working on it.
Thanks! Editing the .htaccess worked perfectly.
Great. Thank you for the update!
How do I change the hover state color of linked text? For example… LARGE TEXT HOME I want to change the blue to a yellow
I updated the main CSS file and still nothing…..
Hi,
Please, write on our support forum at https://select.ticksy.com/ and include your page link so our support agents could take a closer look and help you there.
Select
Hi, I purchased this theme and recently realized that its front-end visual composer is disabled. Please support to enable it.
after had installed ukiyo we can’t edit our pages with visual composer. It doesn’t work and don’t know why. help please, we I’m stucked.
Hello,
We located your ticket on our support forum and our agent already answered you. Please, check response on ticksy.
Select
Hello, how can I translate descriptions on portfolio item, for example “Category:” or “Date:”... thanks!
Hello,
All theme text strings are registered labels, and you can translate them with poedit software. You need to create translation file for your language and to translate theme labels. Use poedit software https://poedit.net/, load translation file from theme folder / languages, translate it, and name it according to WP Codex https://make.wordpress.org/polyglots/teams/
Select
When I try to open it with poedit, it gives me error that it found 3 duplicates and cant proceed.
http://imgur.com/8n1eycKHello,
.pot file is working fine on our side so try reinstalling poedit, or maybe you can create new pot file like explained in this article http://www.gsy-design.com/how-to-generate-a-pot-file-using-poedit/
All the Best!
Hello there, I need to change my urls to something like this: web.com/portfolio-category/item, so it will be like “web.com/prezentace/prezentace-item”...where or how can I change it? I see only .com/portfolio-item/item url all the time 
Hello,
You could edit single portfolio slug in Select Options > Portfolio https://www.screencast.com/t/cb5BU8rnkMl
Best, Select
thanks, but how to change it dynamically? If I enter for example “portfolio-category” i can see /portfolio-category in the slug, but I want to see exact portfolio category name, like “prezentace/something”
There is no option for that, unfortunately
Only if you modify our code and how this custom post type – portfolio is registered.
Select
Hello, a very nice theme!
Is ist possible somehow to display captions on gallery images and also when they are clicked trough in lightbox mode? I did not find such exemples on previews.
Also, would it be possible to create a home with a fullscreen slider on top of a metro portfolio grid? So visitors would see first the slider and could scroll down to grid.
Thank you in advance, best regards
Hello,
Thank you for your kind words.
This could be done with some Portfolio List like here http://ukiyo.select-themes.com/standard-2-columns/ where title is shown below image, but unfortunately lightbox is not included in list. On Single portfolio item, lightbox could be enabled http://ukiyo.select-themes.com/portfolio-item/triangulation-drawing-2/
Yes, you could embed revolution slider into our field for sliders and it will be shown on the top of page, above portfolio list.
Best, Sleect
Hello! Thanks for theme, i have a 2 questons:
1) When i installing theme and upload demo data, progress bar finished at 90% and stay. what is this problem?
2) I try change you start demo page – change text and headers on a start page, when i open page editor i see CODE in a backend editor i see it like this: http://c2n.me/3IDHCMv in classic mode i see CODE it like this http://c2n.me/3IDHTbY how i can change text and menu style (from fullscreen to main menu type???)
i want change it without coding knowledge!!! http://c2n.me/3IDIA6o
thanks
Hi,
Thank you for choosing Ukiyo. We located your ticket on our support forum and our agent already answered you there. Please, check response on ticksy.
Best, Select
Looking to purchase this. Can I ask, on mobile, the pages with text and paragraphs seems have large gaps on either side of left and right. is there an option to reduce these margins? thanks
Hi,
Thank you for taking interest in our Ukiyo theme. Yes, this could be adjusted with minor css code.
Best, Select
Hi why is not all portfolio layouts showing up? http://imgur.com/a/WUVxm I want to use case-study-iii layout
Hi,
On Case Study Portfolio item we are using one of our custom templates https://www.screencast.com/t/D8IB7pcqatP so, whole content is added via VC https://www.screencast.com/t/6gbC8RCU98
For any other doubt, please, contact our support agents at https://select.ticksy.com/
Select
Okay i found it, but the VC was not showing up so i figured out i just needed to turn it on for the portfolio in VC-Role Manager > post types > custom > portfolio-item. Everything is working great now! Thanks 
Glad to hear this. Thank you for the update 
Hello, I just bought the theme, but once installed in my wordpress panel, at the moment of giving it to “activate”, I unconfigure everything, put the admin page blank and all the wordpress environment, nothing can be done , Since no content loads. Only after “cleaning” the files by “admin of files” wordpress returns to normal. Why is that happening ?? How is it solved? Thank you
Hello,
Thank you for choosing Ukiyo. Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support agent could investigate. Thanks
Select
I have communicated by this means, I have no answer on the part of the support.
We located your ticket and it has been answered by our support agents 5 days ago. Here is the link, just you need to be logged in since this is private ticket https://select.ticksy.com/ticket/1098544/
For further assistance, please, keep your conversation on ticket with our support team and they will help you.
Select